I can't thank Shawn Streittmatter at Boubin (www.boubin.com) enough for his exceptional service and…read morededication. Over the holidays, my Jeep Wrangler's heater core went bad, leaving me in a tough spot. Shawn went above and beyond--offering not only to fix my Jeep but to meet me halfway between Texas and Iowa to ensure I could get home safely. His commitment to customer care and genuine concern for my situation is something you don't come across often. If you're looking for a team that truly cares, Boubin and Shawn are the ones to trust. Highly recommend!

This is the best store of its kind in waterloo. Shaun is a great guy. He explains things until you…read moreunderstand everything your getting done. If Rocky is still there I give him big props too. I don't know anyone else there but I can say I have never had a problem with my stuff after it was fixed. Yes the is some people a little cheaper but, you get what you pay for. And it don't amount to much more with a store of the same calabor. I swear to God I am a real long term customer. 35+ years going there. And I only go there no more than 1 time a year. But they treat me like im a high dollar customer. So I'm going to say to Shaun. "Bro you run a great shop". O and also the service is 2nd to none.

We needed to have the catalytic converter replaced on our 15-year-old Honda Accord. The local…read moredealer had advised us to find somebody else to do the work because he said Honda charges a lot for catalytic converters. We called Tuffy, talked to Todd Williamson, and got what we thought was a reasonable quote, took the car in on the following Saturday, and they were very quick with the replacement. They also caught a few other things that needed attention and we authorized them to go ahead with those. I was very impressed with their professionalism and I highly recommend them.

Cedar Falls Tuffys is the worst auto shop I have ever been to. we had our can towed there because…read moreit wouldn't start. they said it needed a new starter. we got it home and it wouldn't start. we towed it back there, they fixed some wiring to the starter and said we might need a new battery. We got it home and the next time we used it, it didn't start. we called them and they said we need to try to jump it before towing it again, as it must be a defective battery since we didn't get it from them. I said I will NOT be towing it again. We towed it somewhere else and they said it needed a new starter. sparks were flying everywhere from it. Tuffys will NOT stand by their shoddy work.

I've never received better customer service in auto care than at Murphy's Auto Service. Dan and…read moreSteve are extremely friendly, helpful, and easy to work with. They're always honest about what is wrong with my car and how they're going to fix it--something tough to come across. They operate a small shop with a friendly, neighborhood feel--you'll probably find regular customers chatting over coffee in the mornings. I couldn't recommend Murphy's more.

Seasoned veterans of repair, not young kids. Fair pricing. Have repaired a half-dozen tires for me.read more

When my cars have issues greater then Oil Changes, I go to Chuck Ericson. I have had my cars…read moreworked on by Chuck and his team for many years. I trust Chuck and know that he knows how to fix my car so it will run. I put many miles on my cars as I use them for work and they have to go - no question. When the cars have issues or need brakes replaced, I go to Ericson Automotive. Chuck has many years of knowledge and can be trusted to give you solid advice, do a great job, and charge a fair price for his work. If your cars need to be seen by someone you can trust - choose Ericson Automotive.

My car was dead from a bad battery and ground cable. He came out and was able to trouble shoot it…read morequick and get me fixed and on the road within an hour. Ran by a super nice guy!

I was looking around for a good deal on a tire rotation and oil change. Called last Wednesday and…read morewas able to get in the same day. Parking is a little weird and confusing, but the people are really nice and helpful. Got there at 1:30pm and was done and out the door in 38 minutes. They even added a coupon to my transaction so I didnt have to pay more that day. My total came to be 61.37 for a synethic oil change and tire rotation. I also dont agree with a previous persons reveiw about the neighborhood being iffy. This place is right near downtown Waterloo, within walking distance! Will totally being coming back here!

To start this off, my car needed two new back tires. They were getting in the "potentially illegal"…read morezone because their tread was so worn. (Fun fact! It's illegal in some areas to drive without at least 2/32 of your tread left.) Anyway, my local dealer quoted me $500+ to replace both tires including tire cost and labor cost. For two tires. Ouchies. So, I was pretty quick to run nearly-screaming the other way. After hearing dubious stories about some other tire stores as well as doing some checking into online reviews, the 5th Street Tire Co came up having good reviews. I gave them a call as I wanted a same-day appointment, and they gave me their earliest available time. It was an hour later than I could make it. I asked for an earlier time, and they said "Okay. We'll make it work." Yay! Their quoted price was $350 which was definitely a nice price break compared to what my dealer wanted. They said it would take less than an hour. When it came time for my appointment, I showed up a half-hour earlier just in case they could fit me in earlier. It took a bit of time for someone to show up at the front desk, but once they did, they were super helpful and assured me it'd be next in queue. They have a small waiting area that was showing a soap opera. It's definitely not the "highest" quality of seating or anything, but it was more comfortable than other places I've been, and it was quite and comfortable enough to read a book I'd brought. I did take a short stroll outside, but the nearby residential neighborhood struck me as slightly concerning, so I'm not sure I'd recommend taking a walk unless you're familiar with the neighborhood. Despite dropping it off a half-hour earlier, they still had my tires changed, rotated, and ready within an hour - and get this! It ended up only being $250! I pretty much cut my original quoted price in half, and they did a fantastic job. Throughout the entire process, they were extremely friendly and accommodating, and nobody once tried to upsell me anything. Nobody tried to fake me into purchasing new brakes, getting the oil changed (though that would have been warranted since it's due for a new change in 200 miles), or anything. Nothing about it felt "shady", and I never once felt anything but respected as a customer. Very impressed compared to the horror stories I always hear about tire places. Everyone was courteous, extremely happy to work around my schedule, and really friendly. I'm super, duper happy with my service here, and I will go out of my way to buy tires here again in the future.

Needed repair after I backed into my husband's truck. Excellent! Great communications, work…read morecompleted in timely manner, perfect repair, easy to work with, car returned cleaned inside and out! Truck will be repaired there too. Is the 2nd time we have needed work done there-each time is above expectations.

These guys are amazing! After being hit by a driver who ran a stop sign, we were feeling…read morefrustrated, dealing with insurance companies and other body shops. They gave me solid advice and did an awesome job fixing our car. I would 100% recommend! Trustworthy and talented!

We made our first stop at Rydell Chevrolet today (normally Dan Deery people) after debris in the…read moreroadway caused a flat tire and initiated an emergency stop. Bryan at the service desk said they didn't have our size in stock but could get them much later in the day. He didn't want me and my family (with two young, impatient boys) to have to wait all day so he directed me to Tires Plus across the street. The price he could give me for tires if we would have waited was as great as everywhere else but instead sent me where it was better for me and not the company. He aired up my flat tire to get me there at no cost. Bryan and his excellent customer service are the reason we will be doing all future vehicle service at Rydell!

No one wants to have this nightmare happen. But it did to my friend and they refuse to make it…read moreright. They scammed my friend. Left him stranded with a dangerous locked steering wheel. They refuse to make it right or obey the law. Read more here: https://www.facebook.com/share/p/17ZiGkdVMv/

I have an old BMW and Newer Truck. We take both of our cars there. They are able to work on a BMW…read morewhich is hard to find and if you do cost you a fortune. But with UATC they take care of us just like we are family. -Thank You. -Anytime I need something I just call and they get me in. They are someone we trust with our cars to get done what needs to be done and not charge you for what you don't need. Wonderful Team!!!! Highly Recommend