I was recently in to get new tires installed that I ordered from Tire Rack (who are owned by Discount). The scheduling was smooth, and service was generally acceptable for a busy Friday afternoon. Staff was professional and courteous. However, they failed to notice that my car has offset wheel sizes (back wheels are wider than the front) and they installed one side backwards. While there was no damage, and I was able to resolve this myself, it's definitely concerning that a wheel and tire shop made such a simple mistake. read more

First off I will start that I have been going to discount tire for a long time a since I lived in Colorado. First of the customer service at this location is horrible compared to the discount tires in Colorado. Second I went for a tire rotation and a to fix a leak in a tire well they didn't do either joke of the franchise right here and the experience I had from just this one location I will never be a customer of theirs again you guys suck you should lose your franchise scum bags read more

Set up an appointment for them to reseal or look for a puncture in my tire as it was leaking. Was told that the tire was bald and they couldn't do it. They tried to sell me another tire. The tire was not bald and just needed a reseal. Went to another tire shop and had that done. read more

Left someplace this afternoon with a nail in my tire. 6 PsI when I needed to get onto I380. Pulled into Discount Tire -- they were so helpful. Fixed my tire within an hour at no charge. Had no idea this was a thing. Highly recommend. read more

I've never had a bad experience with Discount Tire, Am always treated with courtesy , it's the only place I'll do business with.

The manager and team were exceptional. I was passing thru town with a racing merch rig and they went above and beyond to get me fixed up quickly and efficiently. Always great to work with a Nascar sponsor. read more

I stopped in and worked with Carson. He did a great job. He was very informative and was able to get my car in the bay right away. I wasn't able to take advantage of the free patch and plug from a nail in tire because Mcgrath had done a patch job previously that does not mean the plug requirements. I will be back for future work. Great job to Carson explaining everything. read more

Discount Tire - Nail - Tires Near Me - Cedar Rapids, Iowa

Discount Tire is flat out the best tire place I have ever dealt with. I've been across 2 states, IA and WI and to 3 different Discount Tire locations. The products are great, their system is great because you give them your phone number and they have your profile up and ready. But what is above and beyond is their customer service and prices. I advise anyone seeking a great tire buying experience to stop by and give them a try. If you are satisfied with the outcome I would be extremely shocked. read more

Joel Is The Man With A Plan !!! Nice Gentleman Took care of my tire needs very nice and professional

I purchased 4 tires when I was back in my hometown on vacation. After paying and returning home in Arizona my wife noted a charge of about $200 was added to my bill without my consent. True, I should have looked noticed it, and for that I blame myself. The friend I was with said it was not mentioned either. I do have another friend in Phoenix managing a discount tire. He said it was not their practice and was truly unprofessional. Watch out Cedar Rapids. read more

Joel Is the best !! Gave me a friendly greeting with a smile !! He Deserves a Raise very upbeat , Professional and Friendly !!!

I have nothing to say but good about Discount Tire. All the people working there have been very helpful to meq

Last year I bought a set of 4 Cooper tires for my pickup. We pull a travel trailer across the south during winter. 10,000 miles. Well the tires performed great. When we returned home, I opened our mail and found a Cooper tire recall notice. I drive to Discount Tire and they helped me discover all 4 of my tires need replaced. For free!!! They ordered and installed a new set of tires for me. They even got me in earlier that my scheduled service date! read more

Discount Tire - New Cooper tire - Tires Near Me - Cedar Rapids, Iowa

I called, they told me I'd be in line that no appointments were scheduled just walk in and they will service me. 2.5 hours of sitting for my tire to get patched I watched multiple people come in while I was sitting in the lobby and I watched those same people get service before me and leave. No one up front told me my time to get served was 6:15. Overall not worth it unless you have literally nothing to do but sit in the lobby. They will tell you when you ask about it that they are getting to it shortly. Schedule online I'm sure they are more help but no help to walk in. read more

I am in from out of town. My Mothers car DESPERATELY needed new tires. While she was out, I was able to call, set up an appt. and they were great!!! I needed to get her car back by a certain time. The Discount team was so impressive and I was back to Moms well in advance of the time needed. This has been a trying time for our family and Discount was so wonderful. read more

The manager who runs this location is so rude to his employees and very unwelcoming to his customers. I was sitting in the waiting lobby watching the manager have a truck driver wait 3 hours to get unloaded. Watched how unprofessional and rude he was to the driver before the 3 hour wait and after talking under his breath. Had to put a star only for the unfortunate employees of his working for him and the truck driver. read more

I stopped in to get my front drivers side tire patched as it had a slow leak. The manager helped me, I repeated which tire multiple times. After awhile he brings out a tire and tells me it's leaking so badly they can't fix it, he even said he was surprised I was able to drive it there. So I bought a new tire. After a little longer, I looked out into the repair shop and noticed the passenger side of my car was raised, so I asked him why? I told him I was only there for my front driver side tire to be patched. He didn't really say anything, 15 minutes later, another person is ringing me up. Never apologized for ruining a perfectly good tire, not even a free patch. Stay aware from here. I only gave 1 star because I can't do 0 stars read more

They repaired my tire in 2 spots for free!! I was told by a competitor that they could not patch it due to the spot & I would need 4 new tires. Grateful to Discount Tires! read more

I went in for a flat tire and sat around for an hour, nice front desk guy but I didn't see him again. They didn't inform me on what they did to my car, I drove home and found out they didn't even take the nail out. Going back in to get it actually fixed. Will update if they do it or not. Waited a whole hour for them to pull out a nail that they could've done in 5 mins. Waste of time but happy they actually did it. Also the guy that actually pulled the nail out seemed like it was just a waste of his time, when they wasted my time. I honestly think they just over filled my tire for an hour. read more

Discount Tire - Tires Near Me - Cedar Rapids, Iowa

So, I am from Texas. I have been driving and calling all over for THREE days to find not only the right size tires for my car, but a lug nut lock for my after market rims. No where has had either of them together. And the ones with only the tires didn't have the lock. The Hyundai dealerships said they couldn't get my tires off so I should buy a new car. I was at discount tire for 2 minutes before the guy at the counter had the lock for my nuts, and sold me one to take home for only $6 and I'm getting everything done for cheaper than other places told me for JUST the tires. On top of it all, they are going to have it done within an hour. I'm so beyond relieved! Thank you thank you thank you!! read more

Discount Tire - Waiting in the lobby - Tires Near Me - Cedar Rapids, Iowa

When someone is in distress they can help. I was there because my car had a flat tire. Not even 15000 miles on the tire and many stupid shops bcoz I have lexus wanted me to put a brand new tire. And I was like I know I have fancy car but I am not stupid. As soon as I got out of firestone I pulled over and googled when is flat tire not fixable and my car looked just fine. (& I cursed that rep in firestone) and was driving back to house I saw discount tire and I already had my tire with me I just went in and PAT who greeted me professionally and took my tire right in. And explained me about their services and told me the tire is in great shape which car do I have and bragged about my car. And he came and saw my flashy car also apologized for Iowa roads (and I was like Awww!) explained me about the process how discount tire is better. I asked him how much do I owe he said we want you to be safe outside flat tire are free even though you haven't bought tires from us. My heart melted. This place deserves an appreciation and 5* for a kind person Pat! read more

Discount Tire - Tires Near Me - Cedar Rapids, Iowa

I had an appointment for 11:15 for a tire rotation. When I got there at 11:15 they said it would be 20 minutes before they even got my car in!! Ridiculous!! read more

Well I gave these guys another chance after saying in 2020 I would never go back and I was pleasantly surprised. These guys are fast I got four new tires put on in and out in 40 minutes! The only thing that didn't work so well was I tried to price match before I ordered the tires online and I didn't get an email back until the next day I went ahead and placed the order the first day anyway. However, it all worked out. I got the discounted price on my tires and they even gave me free installation in the email I received. I just needed to bring the email in and show them . Jon was awesome at the Blairs Ferry Road store in Cedar Rapids. If you register online and buy your tires that way, you will also get an update on your phone as to the progress while your tires are being put on. However, I found that the guys were faster than what the app could keep up lol. The other thing that could be improved is I got an email the next day that said my tires were in. Great place... and they will even check air in your tires all you have to do is pull up to the side between the cones no more do it myself! Awesome. read more

Replace four tires 5 months ago and they have performed excellent. They ask about wiper replacement and I thought cars 3 years old so it's probably a good idea. The wipers were fine in the beginning but they've been on the car less than 6 months and if it isn't downright raining they sound like they are dry wiping with lots of noise and vibration. read more

None of the employees have any idea what is going on, trying to be fancy and pretend like they're providing Covid safety even though the rest of the state has realize that it doesn't need to continue we watched other people get in front or, to 90 min after 75 min cant read more

I got my tires from the location on the otherside of town . I was thankful that when i got a nail in mine that they took care of me. They gave me a whole new tire for like 16 bucks or something really reasonable . read more

Discount tires has taken great care of a number of vehicles for my family. Professional and easily trusted, i would strongly recommend to anyone in need of an auto service that they provide! read more

Waiting is too long for a flat repair. Just bought tires in Nov and one blew out, needed it changed and there was a 2.5 hr wait for the tire to be repaired. This was on blairsferry rd. When I needed my tires rotated got in and out fast at the one on the sw side of town. Go figure more help on that side of town. read more

I had them put my winter set of tires back on the rim, they got rained on in the back of my truck on the way there and they left large amounts of water in the tires when they were put back on read more

Tire picked up a screw and I took it here yesterday. They patched it for free and kept me updated the entire process.

I had heard from several small car dealers that Discount Tires has the best prices in town so I wanted to check them out. I came after work @ 4:55pm to see what they had. Pat showed me what they had and gave me info about their road hazard coverage. They had the tires in stock and I told Pat to go ahead and install them. $180 a each for tires with a very good sound and snow rating. New tire stems and balancing, too. They got me right in and were done by 5:45 pm. It went smoother than I hoped it might. Nice job! read more

Being the son of an automobile repairman, I have learned that regular maintenance is much less costly than repair. With that in mind, I drove to my local Discount Tire store today. There was only one customer in the store, and two cars in the parking lot, so I stopped in to get the the tires rotated and an air pressure check. Imagine my surprise when the clerk behind the counter said "We are only doing flat repairs" as "our part to help combat the virus". Really? No, I mean "REALLY?" There were not 10 people at the store, and that included 5 that were working outside. I travel more than 300 miles per week for work, most of it through rural Iowa where a repair facility can be more than 50 miles away. It looks like my next set of tires may be from another company. read more

Wait was too long, lied to me on how long it would take, had tires in stock, sat for three plus hours. If I wouldn't have got up to ask what was going on, I would have sat there all day. DO NOT COME TO THIS LOCATION AND PLACE!!!!!!!!!! read more

Everything was pretty great. Good experience with the showroom staff. Store was clean. Prices competitive. Service was fast. If you buy a new set of tires, they throw in free rotation and free flat-fix for the life of the tires. And they have a reasonably priced optional extra to replace a ruined (unfixable). Like tire insurance basically. One complaint. I had new tires put on 2 vehicles. The tires on the first were all overinflated by 6 PSI versus what the vehicle manufacturer recommends (on the sticker inside the driver's door) and on the second, they were all underinflated by 3 PSI. This gives the impression that the technicians aren't trying their best, and the inconvenience that I had to deflate/inflate tires myself after returning home. In spite of that fairly minor issue, I will return again when I need tires on my next vehicle. read more

I was up In Cedar Rapids for work, 200 miles from home on a Friday morning and discovered a large screw in my Tahoe. I went there and they worked me in. Not only did they work me in they didn't charge me anything and were so nice. I want to recognize Andrew S. For his exceptional service. I walked in sad and angry about not getting back home but they put a smile on my face after that experience. Customer for life!!! read more

Discount Tire on blairsferry rd is absolutely amazing! Our person today, Pat, was amazing! Comming back from an emergency funeral visit to florida, i immediately got a flat tire after being picked up from the airport and had to put on the donut i had. I get there to replace the flat and the other one old tire, making all 4 tires new of this year. They pulled my account and tried to find the same new tires as i got earlier this year. They didnt have it in stock but Pat gave me 2 better tires for the same price as the ones i got in February. Same warrenty as well, They also balanced all of the tires and rotated them for free. They also inspected and put air in my donut for free. Lastly, they replaced the rubber parts (TPMS) for free as well. They were very fast for a last minute visit and they were so very kind. They have earned my business for good. read more

I was not happy what so ever. I had someone set up the appointment and then when I get there, they said there was no appointment. I ended up leaving my car there for three hours for them to fit it in. I had a tire leaking air. Then I get a phone call, telling me that they can not fix the tire because they patched it and did not put a plug in it. So I ended up buying two tires. The second tire was bold in the inside of the tire. The next day I called my dealership and spoke to them about the tires and then I called the dealer that I bought the tires from. Both dealerships said I pretty much didn't need to buy a tire because they could of patched it, and you never want to put a plug in there because it just makes the hole bigger. Then they do not balance your tires when they put them on. So you end up going somewhere else to get that done. I will never shop there again. And I will tell all my friends, not to waste your money. read more