Stephen and crew are top notch, I've been seriously cared for at a very high level. He runs a great shop. I'll definitely be back. Thanks again! read more

My experience: I left my vehicle with them while new wheels were ordered and shipped. While waiting, someone hit my vehicle on their lot. The wheels came and in today and I was told the company they order from sent the wrong size. The employee started quoting me double price from what we ordered. I advised that it was sounding more like he had just ordered the wrong size from the start and he confirmed that was the case. I understand they cannot control everything, but ordering the wrong size wheels and lying about it was adding insult to injury. read more

This location used to always be great when you needed air in your tires, you would just pull up over the hose and they would come out and happily help. Now they bring out the machine but don't set the hose out so you can sit in the heat and wait over 10 minutes for help read more

The guys at Discount Tire off of Wiley are great. I've been here a few times before and it's always a good experience. They're friendly and knowledgeable and make sure you're getting exactly what you need. The prices are fair considering the cost of car ownership in general and I will definitely continue to be a repeat customer at this location. read more

bought continental tires with 80000 tread wear/i have gone 40000 miles their worn out.even bought certificates.almost 1300 dollars discount tire wont stand behind them.they wrote me 4 days ago said manager would get ahold of me.never happened.very bad service.1 star service all the way.they did send me a review to fill out for tires but beings i would only give them a 1 star it wouldnt process.been buying all my tires for somewhere around 14 yrs .ordered tires from some where else last night.do not go their read more

These guys are freaking phenomenal. I got a flat tire this week and they made getting it replaced quick and painless. Tip: always get the tire replacement coverage!!!! Thanks guys! You rock!!!! read more

My Lamborghini's right rear tire was punctured by two nails and I was on my way to the strip club when I noticed the low air pressure so I stopped by at about 5:55 on Friday hoping to get it fixed as it was a steady leak and the manager Kyle was more than willing to get me taken care of and back on the road safely, the service was exceptional and even tho they were to close in 5 minutes they were unbelievably willing to get me taken care of and fix my tire free of cost to me and did so in an incredibly timely manner I believe I was only there for roughly 20 minutes, they put their fastest tire tech on the vehicle I believe his name was Jacob and he took care of and fix my tire in a very fast and efficient manner. I greatly appreciate the help and will always bring my cars to discount tire read more

Discount Tire - My fixed tire - Tires Near Me - Cedar Rapids, Iowa

Dropped off car for TPMS service. Rece I've a call 4 hrs or so saying it was ready. They replaced on of the sensors . I asked them if everything was good and was told that the low tire pressure light was off. They were pretty busy and my wife drove it home. When I got home, the light was still on and I can't get it to go off. Now I have to go back again and take care of it. I know that they are busy but they still need to check it before we pickit up. read more

I made an appointment for Monday and one in before my appointment and we did to be serviced and nobody wanted to help me they answered every single phone call they waited on everybody else in line and serve them And before even talking to me when it was my turn they told me out have to reschedule my appointment for another day due to the fact that they forgot about my Appointment. The manager is the one that set it up on the Saturday before. He is the the one that told me that he forgot and that I would have to reschedule read more

The team was great!! I travel a lot and had a flat tire so it was time sensitive for me to get back on the road. They team had me come in and was not only able to squeeze me into their fully scheduled day but price matched the tires and offered a military discount. One of the guys there was also military and I have a lot of respect for companies that hire active military and vets. Thanks for everything! read more

The follow up service after your tires have been purchased would make it worth paying more but there is no need.

I was in Iowa on business and picked up a huge nail in my tire. I had the good fortune to find Discount Tire. They were amazing to work with. I was very pleased with the way I was treated and felt comfortable knowing that when I left for my trip back to Chicago that my tire was fixed correctly. My salesperson was Patrick Branch and he very helpful and turned my bad day into a great day.. Great team of guys in the shop as well. Very knowledgeably and a fast turn around. Great service and I would highly recommend you use them for your tire needs. Thanks guys ! read more

Went to Discount Tires for the first time, and they've made a lifetime customer out of me today! After waiting inside a competitor's shop for 10 min without being assisted, I left for Discount Tires. It was 2:00 on a Saturday, so everyone is understandably busy. With 30 seconds of entering Discount Tires, they asked how they could help me. We discussed my desires (4 new tires), and he discussed my options. He showed the tire ratings on the computer, and helped make a recommendation. The price (all-inclusive) was the least expensive I've had in the 10 years (4th set of tires) of me owning this car - yet the quality was the best I've ever purchased. It was $400 cheaper than what the car-dealership tried to sell me (same quality). And Discount Tires comes with free tire rotations, and the longest tire warranty I've ever had! Within 90 min, my car was done. And, they conveniently texted me to let me know. The inside of the store was clean, the parking was easily accessible (lots of snow recently). Employees were fantastic! I will continue to use the company & strongly recommend this franchise in particular. read more

These guys are outstanding. Michael up front listened to what i was going to he doing with my vehicle and got me into an awesome pair of tires. The customer service in the back has been outstanding as well. They are quick, kind and are definitely customer service oriented. I recommend these guys to everyone! Also they are nationwide so if your like me and tow a camper all over the country it is nice knowing they more than likely will be near. read more

I have had tires installed on 3 of my vehicles and I even got one of my friends to try discount tire for the first time and he enjoyed the experience just as much as I did. This location has two gentleman named Chris who have been beyond helpful and friendly. They have my business guarenteed! Free tire rotation, balance, and air check is a bonus as well! Highly recommend visiting when tires are needed! read more

I ran over something that destroyed my tire and it turns out they all needed to be replaced. I worked with Mike, the assistant manager. He went over all my options and gave me a good deal. I was treated very well and discount tire earned my business for next time. read more

I have reviewed this particular location once before but wanted to add another after my experience yesterday. I purchased a set of truck tires online at the DT website. I also set up a 9 AM install appointment. As requested, I arrived at 0845... about 0910 I was acknowledged and got into a cue line set up for COVID19. Finally, at 0930, my truck rolled into the bay. Based on the amount of bay guys and customers, I think they were a tad understaffed and overwhelmed with customers. I watched as they took off my old tires then I waited and waited and waited. Finally, the manager comes over and apologizes for the delay. Seems they can't find two of four tires I paid for so he offers to upgrade me to their premium Bridgestone tires at no additional cost! Sweet! In short order, I was out the door. When I got home, I looked up my new tires and they were $60 more EACH then what I had picked out leading to what I estimate at about a $300 loss for this store. How's that for customer service and professionalism?! The manager could have just said "sorry", ordered them and asked me to come back... maybe give me 10% off but, no, this guy goes way above and beyond! We always recommend this place as I'm treated right, professionally and in a friendly manner. We have six vehicles, a stock trailer, horse trailer and RV and I trust Discount every time. Thank you. read more

Scheduled an appointment for tire rotation at 1230pm and was told it should be at most 45 mins. Fast forward it was 115pm and did not get in. So I cancelled the appointment because I had an oil change at 130pm at westside tire.So I got to come back and reschedule an appointment because they could not get me in when I had an appointment. To me appointments should come first over walk ins.Nothing but problems at Wiley Blvd Discount tire read more

It's rare to find a business in a world of bottom-line focused chain stores that still fosters a culture in their people of doing the right thing. That's especially rare in the auto service industry. I came to Discount Tire to replace the front tires on my wife's car. Before getting right into selling me the tires, he asked to come out to check the tires. He confirmed the front tires were worn and needed replacement but when checking the rears he noticed the wrong size were installed when I bought them last year at this same store. Without even checking with the manager he offered to replace the rear tires free of charge. We now have a matched set of tires with the same mileage. I was pleasantly surprised they did that for us! read more

Great service. Free tire repair when you run over a nail. Even though they were swamped on a Saturday they took the time needed to explain everything thoroughly. read more

Major problem with pickup procedures. No express line to just pickup newly rotated tires. Waited almost 20 minutes in line for a 1 minutes exchange with the clerk to get my keys. I'm stuck with having to return to Discount every 6 to 8000 miles for further rotations, but no more purchases at such a poorly managed customer service desk. read more

Here in Cedar Rapids working with a Fortune 500 company and my RV tire had a leak. Took my tire to Walmart, shopped and they were unable to help. Went here and they found the nail, fixed the tire and put it in a bag so the back of my suv would stay clean. These guys have a customer for life. Excellent customer service from tech Kyle. read more

I love this place! I just moved to Cedar Rapids in the last few months, and this place came recommended when looking to get my tire repaired. I was greeted by Matt who helped me out the first visit. Upon his first glance, he told me straight up that my tire is unsafe to drive on. It had been flat earlier that day, and was low for a while, so the tire wall diminished, even though they were new tires. Matt was very helpful in helping me understand what I needed. He called Michelin and got me a discount for a new tire, ordered them, and had me come back today to get it set up. Jon helped me today. Not at charismatic as Matt, but equally as friendly and approachable. He made sure to check the pressure of all my other tires as well before heading off. Overall, discount tires is the best service I've ever received. Feels like going to the spa for my car! They know what they're doing, they're friendly, knowledgable, professional, fast, and they don't run on commission. For anything tires, go to discount tires. read more

Don't waste your time or money going here. They are a racket! I had to have my car towed there. While the mechanic was working on it, he kept jumping up and down, yanking on the driver door handle, trying to get it to open. I had already told the manager that that door had to be opened from the inside because it sticks. When they were done and I paid for it, I walked out to my car only to discover the door handle had been broken. I went back in to tell them and the assistant manager accused me of knowing the handle was broken before I brought my car in. I told him it wasn't and he kept arguing with me and calling me a liar. While they did fix it for free, they never apologized to me for accusing me of lying. They are a bunch of arrogant bastards and I will never step foot in there again! read more

Discount tire has such a knowledgable staff! They're so friendly, speedy, and they truly look out for your well being. Thanks for the fantastic service! read more

I love this place! Every time I go here I am given the attention I deserve and my car gets the service it needs.

Will never buy tires there again. Savings in $ not worth hassle and time. First off, sold me defective tires. Car pulled badly. They said it was "radial pull" and I had to live with it. Swapped 2 front tires to get it to drive straight. They failed to replace 3 out of 4 valve stems and put hubcaps on wrong (did not match valve stem slots, so the one proper length stem was being rubbed by metal.) Took it back. They put "shorty" valve stems on which cannot be accessed without removing hubcaps. Called about it and said bring it back. Went back only to be told they had to "special order" the valve stems. Went back again today for rotation and balance, they finally (this is 2 years now) put the correct valve stems on car. Sure I saved $70 dollars on the tires, but have spent WAY more in time and frustration dealing with this place. NEVER AGAIN. Will go to 5 Seasons, where they do the work right, and if something goes wrong, they take care of it right away. read more

This particular store came highly recommended. I have a 2013 SUV and this is my 3rd set of tires. Factory tires were shot within 20k-25k from living in the Denver CO metro area. The tires I replaced them with lasted another 25k is it and for for the past 10k I've been told they're getting real close to needing replacement. Because of Denver's constant construction my tires lose air from past nails and screws. I called this morning prior to heading out for a road trip, last minute of course. They had me come down to take a look, a room full of customers and the gentleman says yes time to replace and they can get me in on a really busy day. read more

I just had new tires put on 3 months ago but on 1/31/2018 I rand something over that put a good size hole in my inside tire wall. I was losing air very fast and knew I would not make it to the next morning, so I drove straight to your store for help. I arrived at your store at 6:15 pm, but the shop had closed at 6:00 pm. However, there was a gentleman that asked if I needed assistance as I was walking back to my car. I explained to him what happened and the gentleman looked at my tire and could hear the air coming out of my tire and pulled my car into the shop right away. The tech explained to me that the whole in my tire was not repairable and I would need a new tire. However, my little MINI Cooper does not come with a spare tire nor did the shop have my exact tire size on hand. Make thing even more interesting since it was closing time and the last day of the month the corporate offices shut down all their computers so the shop had no way of looking me up, nor did I have any of my warranty paperwork on me from putting on new tires three months prior to this happening! Discount Tire came up with a solution to place a tire on that was closest to my tire size on my MINI until they could get a new one in. Discount Tire did not leave me stranded with a flat tire even when they could have just left for the day. I am extremely grateful for Discount Tire being there for me when I needed it the most! Thank you so much, Discount Tire! 5 STAR RATING! ~ Krista (Cedar Rapids, IA) read more

I took my car here this morning to have a flat repaired. The service here is awesome! They checked out the tire, found the problem and fixed it and I was out of there in 30 minutes. Everyone is friendly, very knowledgeable and took the time to explain things. I will definitely go back there! read more

They have no sense of what real customer service is, in specifics, the management. They assist who they want, when they want, and not on a first come/ first served basis. They don't even respect appointment times. DONT go there is you value your time. read more

I got a flat tire after work at 415 and they got me in at 5 and out before 6. This place is awesome. They had prices I could afford without letting a flat tire ruin my budget. I worked with Jake and he was friendly, informative, and a great help! You guys saved the day! read more

pretty disappointed .in the last 6yrs ive bought at least 25 tires and 4 rims from them.always buy there.but since ive moved to sw cedar rapids the store on wiley doesnt seem to care about customers.one guy that is .went in yesterday to get a tire fixed he was busy thats fine.i waited in line for quit a while. i was the only one left even though i wasnt the last one in.and im standing there waiting and hes doing other things behind the counter and ignoring me.i finally walked out.ive been loyal to them.but the one on wiley .doesnt compare to the one in coraville or the one on blairsferry in cedar rapids. read more

Purchased a trailer from here the day i needed it and was just getting around to getting it registered a week ago, i purchased this trailer in January. While sitting at the treasures office it was pointed out the title had been used before and whited out, i had to go back and adj for a duplicate from thiesens. In doing so i was told this was the third title being issued for this trailer and the manager Chad did i had used the white out on the title. I got the title com them today and sad again told i did it...i have a the original receipt of sale to this thing and haven't attempted to sell it as i need it. The title could've been verified as being replaced prior to my purchase by the vendor had the manager had any common sense, instead he chose to try and belittle me and accuse me of writing doing. I spent over a thousand dollars that day in 2 trips for atv gear and that trailer to be accused of lying. There are far better stores to shop at in Cedar Rapids, maybe not as convenient but I'll take respect over that any day. That manager is horrible, Chad. Don't forget that.... read more

I am so impressed with this company. First off, I try to never shop anywhere with the word "discount" in the name. They have completely proven me wrong. I went in on 8/4 and got tires I was needing badly. Of course their job is to sell me something, but when I told them what I wanted and I was in a hurry, they actually gave me what I wanted and got me back on the road in no time! Flash forward to today. I was back in the CR area and low and behold I ran over something on the interstate and it ruined my less than one month old tire. I got the car into the store thinking I would have fight on hands to get them to stand behind the road hazard warranty I had purchased. Imagine my surprise when there wasn't a fight at all. And they took care of me extremely well and once again! Had me back on the road in a matter of moments. I will recommend these guys to anyone and they have gained a customer for life. Kudos to Adam and the crew for taking such good care of their customers. read more