Reliable is definitely very RELIABLE! Less then two years ago, they replaced our old worn out…read morefurnace with new unit... A mid range unit (Goodman) was selected to reduce some costs. The removal and replacement process was excellent all around. The unit ran well over the period. There some minor water leaks, but not their issue. They fixed these during the 1 year inspection they provide. All was well it seemed. Then earlier this month (December 2023) they had a deal to come out and inspect the furnace for no charge. They came out, and found the heat exchanger in it was cracked and leaking CO.... The furnace had to be shut down as a result. Goodman has a published 10 year warranty including the heat exchanger however, no labor was covered. Reliable contacted Goodman, but no luck in getting the labor covered and replacing the heat exchanger was not a great option. They went to work and provided us with an amazing solution...replace the entire furnace with a new better model....all at no charge. On their nickel!!! I am just absolutely amazed they did this for us, and further they were here with the new unit in a few days, and replaced the defective unit with the new Heil. Also amazing, they were able to remove the existing furnace and complete the new installation in about a half of a day!!! These guys are incredible and very professional. There was only one minor glitch and I called them late afternoon after they left, and again was amazed as they came right back out within a few hours and fixed the issues and all was well... This is a company that not only talks about great customer service, but they live it. Everyone from the fantastic techs that were here, to Kenton the owner, and the office staff went far above and beyond for us... I would only wish more companies provided such excellent service! If you need a few furnace and/or AC, these are the guys you can trust!

This company has provided the best HVAC service I have ever had. Everyone was friendly and the work…read morewas done well. I would definitely recommend them.

I hired Mark to remove my leaking water heater and install a tankless water heater. Two hours…read morelater, the kitchen plumbing was found to be gushing, so I ran downstairs to find the ceiling of my sewing/craft/costume/evening gown/guest room was collapsing with gallons of water pouring out onto a large room of precious objects, ruining walls and brand new carpet. So began a horrible year of having both my kitchen and guest/sewing room being reconstructed. Meanwhile, racks of clothing and shelves of patterns, material, bed, pictures on the wall, and racks of thread were soaked. He blamed a faulty washer, but never showed it to me. I had to cancel my brother and his family visiting for Thanksgiving - after I had bought hundreds of dollars of food - my brother who I had not seen in a long time. A couple of months into restoration, the kitchen plumbing started to leak again, the day before I was to leave for a 2 week vacation. The pipes now make a bloop sound every half hour, or so. He claimed not to hear it, but his employees heard it. He's a slimy liar. When he called a few years later wanting to check and service the system, I put him off because I can't trust him. I live in constant fear that the whole thing is going to explode again. If I hadn't been there and wanted to show the contraption under the kitchen sink, it would've ruined the entire condo instead of a third of it - therefore, going away is fraught with fear of what might be happening in my home. He did not show sympathy, just slimy excuses, leaving me with a years-long horror show.

We live in a 36 year old mobile home. Advanced plumbing first came out to fix a major hot water…read moreheater leak that we had. It was the middle of winter! They did a great job of helping us get everything repaired. They returned in the summer to repair a leak under the kitchen sink. And at 1am this morning (Dec 6) I called because of the sound of running water under the kitchen sink. They help me get the water shut off and came out in the morning to fix the outside faucet that had broken from ice falling on it. Everyone has been very helpful, professional and reasonably priced. I highly recommend them.

We appreciated Dave & Nate sanitizing our HVAC. While here they discovered a leak in our humidifier…read moreand helped us understand what it would take to fix it. Thank you for the thorough and friendly service.

so aside from them installing a furnace and ac. the service guy walks into one of my family bedroom…read morewith out knocking ? something's wierd about that. but here's the funny part, I just hit a notification from DTE that they collected a rebate in my name??? wow, doesn't that sound like some sort of fraud?? I'm sorry but that doesn't seem right. so they offer me a filter so I'd give them a five star.

Showed up early, was very professional and THOROUGH. Ask…read morefor Mark as your service tech. Pricing was very reasonable I recommend and will hire again.

I came home from a vacation in December and my home was at 49 degrees inside. This was a Sunday…read moreevening. They had a guy there by 8:00 the next morning. This was not a one time thing, I have used them before and they are always there lightning quick! The people at Bremer and Bouman really know their stuff, and they have earned my business for life!

My AC went down during a historic heat wave in the middle of the night. I emailed Turner at 3:30 AM…read morehoping to hear back sometime the next day, which was forecasted to be 95 degrees. Steve returned my email promptly and squeezed me in before his morning appointments, he was at my door at 6:50, and had us up and running before 11AM, even with a trip to the supplier to get a part in between appointments. Steve Truly cares about his customers, and his company's service is top notch. Do yourself a favor and call Turner with your heating and cooling needs.

A/C went out in the middle of this heatwave. They picked up the phone after 5:00! Out the next day…read more Great people to work with, very reasonable. So impressed, and a customer for life. Highly recommend

Charles was extremely responsive and a great communicator. His crew did the work right the first…read moretime and did it quickly. I've recommended him to neighbors and we plan to use him in the future.

Everyone I spoke or dealt with was great. They were very pleasant, professional, and…read moreknowledgeable. I told them the problem and looked at the area I thought the leak was. Charles took pictures of the area to show that the leak was where I thought it was. It was even recommended, but not pushed, to get another area replaced and explained why it would be a good idea. I ended up getting the other area replaced and I am glad I did -- just for peace of mind. I really like speaking with someone who is not a 'pushy' salesperson. I appreciate talking to someone who talks to me and explains things clearly. I would highly recommend 616 Roofing and Exteriors and would call them again for any needed repairs in the future.

We had a sink that was really plugged up . Four friends and family tried to plunge and snake it…read morewith no luck, I called another plumber who recommended Butler rooter. Let me tell you I am completely satisfied with their service and price.

My sister needed basement drain snaked out as it was backed up with water and sewage on basement…read morefloor Instead of addressing the backup and snaking the drain to get the water snd stuff drained, the worker goes around looking at pipes and stuff saying this and that quoting her 500 dollars to do it. How about getting the drain cleaned out first so that the basement can get cleaned and sanitized before doing something else just to get more money! Rude worker also! Wouldn't recommend them to anyone

This company is inept and unwilling to stand behind their work. I had a problem with my hot water…read moreheater suddenly not putting out the same amount of hot water as would be expected. I researched on the internet and it was quite clear to me that the problem was the "dip tube" The employee that came out simply tested less than 10 gallons of flow through my kitchen faucet and said that there was nothing wrong with my water heater. Never mind the fact that a water heater is designed to run 2/3 of its capacity without significant temperature drop, which would be over 30 gallons for my water heater. He did say that he needed to actually look at the water heater for his "paperwork" I continued to tell him that the first 5 minutes was not the problem. While he was looking at the water heater I ran another 5 gallons or so out of the tub sink in the same room. I asked him to test the temperature and it had dropped 15-20 degrees. He said this didn't matter and my water heater was just "old" and probably didn't work as well. I then pointed out to him that the water heater had just started after 10 minutes and probably 1/3 of the tank being run out. This is a clear symptom of the dip tube being bad since the cold water is not reaching the bottom of the tank and tripping the thermostat to turn on the heater until a significant amount of water hot water had been used. He just told me that there was probably build-up on the bottom of my tank. Of course he didn't take the 5 minutes to open the valve and run a bit into a bucket to check this. Knowing that the dip tube was the problem I ordered and replaced it myself. Sure enough the dip tube was cracked off just below the fitting and was causing all the problems. When I called the company back they refused to stand behind their work. The owner said that a dip tube is "one of those tricky things" and that "it doesn't make sense to open up the water heater to check it" he said he would have done exactly what the person that came out did and refused to stand behind their work in any way. I am not sure if these people are completely inept at what they do, trying to collect the service call fee without actually doing anything, playing some game in hopes you will buy a new water heater from them, or some combination of all three. Bottom line, never use this company!

This company had serviced my furnace for over 20 years. Well the day came, our furnace died. All…read morePhase actually came out after hours to assess the problem and was able to get it going temporary. They recommended a new furnace which I agreed to. The work was done professionally and thoroughly. They said it should save me half on my gas bill. At the same time I had them replace my 10 year old water heater. I couldn't be happier, our water is now always hot and our house is consistently an even temperature. Not to mention that our gas bill is always less then half of what it used to be. Friendly, professional and honest! Would recommend them for any service work or install.