The whole process of adding solar and a Tesla battery has been extremely friendly and efficient…read moreexcept for 2 things: getting the city inspector out and getting Xcel to jump through all their own hoops. Photon Brothers have been great but if I were them I'd be totally nuts dealing with those 2 entities. Get yourself ready for a months long process but not due to Photon Brothers-they've been great and communicated well all along

My experience with Photon Brothers has been nothing short of infuriating. I want to be absolutely…read moreclear so nothing gets lost: the communication, customer service, and basic professionalism I received were shockingly poor, and I deeply regret choosing this company. Photon Brothers wasted 6 months of my time and cost me roughly $17,000 due to their negligence. I repeat, DO NOT UNDER ANY CIRCUMSTANCES CHOOSE PHOTON BROTHERS. There are many solar companies out there, take your business elsewhere!! This is a company that puts customer service LAST and will throw you under the bus and leave you hanging the when issues arise and they need to do something that inconveniences them or impacts their bottom line despite contracts, written and verbal promises and basic honorable/professional business norms. Our family moved into our new home in June and immediately began comparing solar proposals. I ultimately chose Photon because Sam Johnson (senior sales rep) appeared knowledgeable. I was explicit with Sam about the type of roof and shingle I had--I even sent him the official documentation from the roofing company detailing the type of roof and shingle. He assured me multiple times that Photon could handle it and told me he had built extra labor costs into the contract for exactly that reason. We signed a contract and approved financing. Then came the site visit with the installation supervisor, Drew Perry. I was on the roof with Drew as he inspected everything. He told me directly that the roof was suitable and we were "good to go." Every step of the way, Photon reassured me the system would be installed before year-end so I would receive substantial expiring federal tax credits. Throughout this process, I repeatedly checked in with the project manager, Kaitlyn Martinez. Responses were rare, slow, and unhelpful--but when she did reply, she also confirmed everything was on track for installation before year end. Install day--November 24--was when it all fell apart. Only that morning did the installation team realize they had completely overlooked the shingle type and couldn't install the system, even though I had disclosed this upfront and even though their own supervisor had inspected the roof in person. The install crew told me they messed up and would make it right and still get it done before year end. Kaitlyn (project manager) called--one of the only times she ever did--and assured me there would be no added cost and they would still complete the project by year end, I was reassured again that they would uphold the contract and their promises. That turned out to be untrue. After several incredibly frustrating conversations with Sam and co-owner John Johnson, where I had to constantly call them for updates, I was finally told that Photon would NOT complete the project at all. They openly admitted they made the mistake but refused to honor the contract or their repeated promises because it would cost them more in labor. John specifically told me that--even though the error was entirely on their side--they were not willing to take the financial hit to fix it and I was just out of luck. They refused any sort of compensation for my lost time and money. John initially tried to blame me because I had a difficult roof, then blamed Drew Perry (instillation supervisor), then blamed his Ops team then just told me verbatim "construction is difficult" and I need to understand that, so too bad for me. As a result, I've lost more than six months of time and a ~$17,000 tax credit, all because Photon Brothers failed to do their job, failed to communicate, and then refused to take responsibility for their own mistake. Based on my experience, I would strongly caution anyone considering this company. They overpromise, underdeliver, and when their internal failures come to light, they deflect, delay, and ultimately leave the customer holding the bag. I cannot recommend them under any circumstances.

Matt was able to come out to my house for an inspection and help me get a better understanding of…read morewhy some of my lights flicker. Apparently it's not ghosts He took time to understand where I was seeing some problems and then was able to explain why I may be having some issues. I have both an EV charger and a hot tub on my property and he also gave some guidance on if I'd want to switch to a 220 for faster charging. I really appreciate that he was prompt, clearly able to explain and share what my situation was, and also was a good price. Plus my dog liked him. Overall would highly recommend supporting this small local business!

Trustworthy, dependable. Came over & fixed my light, gave me a fair quote for another job I need…read moredone. Would def recommend m.

The initial sales visit was professional, and thorough without wasting time. The visit to add…read morespray insulation into my exterior walls was great. The team ran into some problems that were outside of their control and handled them extremely well. The spray makes a mess but they covered beforehand, and then cleaned up very well afterwards. Re cost, I obtained seven estimates. Only two came in cheaper, and I those estimators did not leave me with a good level of confidence that they would have quality work.

We purchased a new home in '21 and knew we wanted to do at least three things right off the bat: 1)…read moreinsulate the attic, 2) install solar, and 3) an EV charger. I was pleased to find that REenergizeCO did them all and were more than just an installer but on mission to increase energy efficiency. From start to finish communication was fantastic. They first did the insulation and we noticed a difference almost immediately. They also took care of submitting the Xcel rebate paperwork for it. The solar panels and EVSE came a bit later. Again, they took care of all the paperwork with Xcel. The system has been working without flaw since and saving us tons of money in this inflated energy cost environment. We had them out recently to detach and reset the panels for a roof replacement. They took the opportunity to slightly tweak the layout for better efficiency. Still the same commitment to quality!

Needed an electrician to solve some residential wiring issues for me, other companies in the area…read morequoted upwards of $1000. OGS were great at communicating, accommodating to my schedule and got the work done at a fraction of the price quoted by others. The two gentleman showed up on time, were courteous throughout and made sure I was 100% satisfied with the project. They even made sure to get everything cleaned up and left how they found it - even better. Would highly recommend this company and I wasn't paid for this review. Great job, thank you!

One star is too generous for OGS, Off-Grid Solutions. I wouldn't trust OGS to replace a lightbulb…read more I had to hire an experienced journeyman electrician to do a forensic inspection of OGS' work and the inspection found numerous code and safety violations by OGS that required remediation. Some of the OGS' mistakes could have caused a fire. The inspector commented that the (OGS) work appeared to be done by an inexperienced person. OGS failed at every step and then extorted me to pay them immediately in cash before the work was complete and before the City electrical inspection. The even clumsily FORGED a changed contract long after the "work" was finished, changing the terms; I had never seen that contract version until 6 weeks after the work was supposed to be completed. I have since learned from OGS that an "apprentice" may have been used on the project, mostly unsupervised, which is illegal in Colorado. I believe that the reason they wanted cash before the inspection is that they didn't not expect their work to pass inspection. We had a detailed contract for a straight-forward electrical panel capacity and amp upgrade. The contract specified that two employee electricians were to take one day to complete installation of a detailed list of equipment and get the permits and inspection done. They sent one (not two) freelance "electrician", who appears to be just an apprentice who is not allowed to work without in-person supervision, who had never seen the work order and did not have a copy. The "electrician" brought and started installing a breaker box that was the wrong brand and 1/3 less capacity than the minimum specified. After a 2nd day of work, OGS were still missing parts, but demanded full cash payment; they said it was too much trouble to bring the remaining necessary parts soon. OGS deliberately delayed requesting City inspection for no valid reason--a homeowner was home every day in January. They threatened to sabotage my follow-on project if I did not pay them cash immediately before the contracted work was completed and inspected. And did. The contracted work is still not completed, weeks later. After numerous threats, I may file extortion charges against them and seek a form of restraining order. IMHO, the GUYS AT OGS ARE NUTS and certainly should not be licensed electricians. The OGS reply to this has substantial misrepresentations; no surprise. Deal with them at your own peril.

Found a small leak stain beneath solar panels and called Photon Brothers to get someone to come out…read moreand check for leaks. Turns out it was just a backed out nail that had nothing to do with the solar panels and they fixed that. From the time I discovered the leak to the time it was fixed was less than 24 hours. The guys they sent out, Mike and Sam, were great--I wish everybody did their jobs as well as they do!

Working with Jordan Zipfel at Photon Brothers was a fantastic experience from start to finish. We…read morerecently had 36 solar panels and a battery installed at our home, and as you'd expect with a project this size, I had plenty of questions along the way. Jordan was consistently responsive, knowledgeable, and genuinely helpful every step of the process. Everyone at the company was professional and friendly, and the installation itself went smoothly. The system has been performing great -- couldn't be happier with how it all turned out. Highly recommend!

Jordan was amazing! He came from Denver area all the way to Colorado Springs without a promise of…read moremore than $100 inspection fee. He found issue on my non functioning solar system quickly and had to run to a big box store for parts. He came to me even when Mike at Rex Roofing said no one in state would be available until next year due to solar rebate going away at end of 2025. Too bad Rex Roofing lost permanent business. Mountain View Solar is literally 2 miles from my house and never returned multiple calls. Same for CO Roofing and Solar. My original installer Rocky Mountain Solar and Wind will install, but Lotus the owner does everything in his power to avoid any kind of post install support. See repair/consultation agreement and how crazy it is! NEVER! Jordan Dysart will always have my maintenance business because he is prompt, clean and fair!

JJ Solar installed a solar electrical system with battery back up. They were great about getting…read morethe work done before the big 4 day power outage here in the Front Range (Dec 2025). It was a challenging project that almost no other solar companies would touch. They came in with a fair bid, great communication and completed the project before the Big Federal Tax Incentive Deadline. Highly recommended!

Custom Solar installed a tankless water heater for our home. We'd asked a few different…read morecontractors for quotes and found that Custom Solar's quote was competitive. The installer was professsional, thorough, and organized. Custom Solar arrived on time to do the job, and the work was completed on the day they expected to finish. The work easily passed inspection and we've had many compliments on how nicely the water heater was installed from friends and neighbors. I would definitely recommend this company to others.

Three years ago we contracted with Custom Solar to install a solar thermal system in our home for…read moreheating our hot water. We were extremely pleased with the entire process. We first met with the company's president, Willie Mein, to discuss how the entire system operates, as-well-as details about the different components of the system. Willie invested quite a bit of time, including climbing around on our roof, to create a custom design for our particular home. The installation of the system was quite an undertaking but the installers accomplished it in a timely and professional manner. We've been very pleased with our system due to the significant reduction in gas usage to heat our water over the past three years. Our system had been problem-free until we recently noticed the hot water heater being activated when it shouldn't have been. We called Custom Solar to see if they could service our system to determine the problem. Their responsiveness was impressive. Eric, a valuable technician, did some troubleshooting on the phone but then offered to stop by our house on his way home from work. He was quickly able to ascertain that it was simply a matter of the plug being slightly disconnected from the outlet. Should we have needed a replacement part, Custom Solar would have been able to repair the system within a day or two. They have been very committed to providing excellent customer service throughout every step of the process.

Absolutely outstanding service…read more My solar panels went out, and the company that installed them is no longer in business. I called Raven and the tech got me back online. He was very, very helpful. Epic service.

Raven Solar did a great job helping me with my pigeon problem. They came and installed the critter…read moreguard and cleaned everything. I am delighted with the results, and now I am pigeon free. I Recommend Raven Solar Services 100%. I'm planning to call them next to wash my panels.

We have used South Paw Electric for several years and they have always been great, but yesterday…read morethey far exceeded even their A+ service. I called them in the afternoon regarding a problem with our smoke alarms. I was more than a little concerned that I was going to have to put up with "chirp, chirp, chirp all night. But South Paw to the rescue! They came out within two hours! Problem solved, plus we took care of a few other little issues that needed attention. These folks are great!

Outstanding customer service! Bryce and Mike handled our electrical issues quick and efficiently…read more They explained the issues. Both gentlemen were courteous,friendly and professional. I would HIGHLY recommend South Paw Electric!!

When I reached out in May for an attic insulation project estimate, Francisco was so responsive and…read moreset up a time to stop by and take care of the estimate within a day. Unlike some of the businesses we'd contacted, he did more than pop his head into our attic space and give us a cost. He carefully examined our attic space so that he could not only gauge how much insulation we needed but also how to best air seal the attic to increase the insulation efficiency. His final quote for the project was reasonable, and we arranged for a date and time for the project to occur. Not only was the crew on time, they completed the project as promised and were respectful of our living space, doing their best to minimize attic dust and grime from escaping into the main floor where we live. Thank you, Francisco, and your crew for completing the project on time, as promised. Your professionalism and commitment to seeing a project through successfully speaks volumes about your business. I wish you all the best and have already recommended you to other people I know who are in the market for home insulation.

John and his crew did outstanding job. Could not be happier. Communications and overall customer…read moreservice were great. Would highly recommend!