We requested an Essency electric water heater installation. We also needed 240/220 run from the panel outside to the mechanical room. 1. We were given quotes for 4 different water heaters, including one gas heater. That allowed us to compare pricing & features. 2. We were given 2 quotes for the electrical work depending on ease or difficult access to the mechanical room. All quotes were detailed with line items for parts, etc. That was very professional vs the companies that give you a "black box" price with no details. Prices were reasonable for today's structure. Still a shock as we've had the house for 13 years with very few repairs needed. But it is what it is. We had a problem with the initial water heater hookup. They quickly sent out a top electrician (Pete) who verified everything and found one problem. He said he'd talk to the owner in case there was a problem with the water heater. The Essency has communication and app control features so the board working is critical. The next morning they had a full replacement water heater on the truck in case it was needed. It was not needed, Pete and Jacob had it up and running and reverified everything. Pete also caught that our router had paused the connection to water heater for some reason. Pete called later to make sure everything was good. We live near DU and there was no stalling around about coming out here. Every person that showed up communicated well and was good to have in our house. read more

6 reasons to think twice about save home heat This one goes out to female homeowners who might be especially vulnerable to smooth-talking HVAC salesmen. A week ago, I had a regularly scheduled maintenance visit with Save Home Heat. What followed was a beautifully crafted upsell: psychologically astute, layered, and intricate. It may have been an isolated incident, due to a slow February, or part of a larger corporate ethos. The salesman tried to sell me a water heater, which I do in fact need, but also tried to say my 2019 furnace was basically beyond repair, and that I would need a new furnace, and because my AC was also the same vintage it would be best to get a new heat pump as well, for "peace of mind." The total came to $30,761.83. Here's exactly what happened. 1. The year prior, on a maintenance visit, Save Home Heat missed a critical repair, a major red flag, to fix the flue and combustion air for furnace. Flue and combustion air systems are key for safety, efficiency, and equipment longevity in fuel-burning appliances. 2. The salesperson tried to say what he called my 8-year-old furnace, which in fact just turned 7 in January, was old, meh (builder's grade), and pretty much beyond repair. He said the industry standard for my furnace was 12 years. The repairs they quoted me came to $3242.08. The salesguy said there were in fact probably more repairs lurking that he couldn't even see and best would be to replace the furnace altogether. Cost for a new furnace: $13,464.12. When I did get a second opinion, as strongly suggested by friends, I went with Carbon Valley Heating & Air. Dale Moe, the Carbon Valley service manager, said industry standard for furnaces was in fact between 10 and 15 years, and my furnace was well worth repairing rather than replacing. Estimate for Carbon Valley's repair, for flue and combustion air for furnace, and for return air in basement: Cost = $1898. 3. The Save Home Heat salesguy mentioned my furnace was grinding, which it wasn't really doing. He also showed me an amp reading and said the motor was using more than was indicated. His reading was 2.41. Therefore, I would need a new combustion blower for $898. The specified amount on the nameplate is 2.35. When Carbon Valley came and did a reading, their reading was 2.2. 4. Save Home Heat, in their estimate, quoted a repair for the blower wheel ($431), blower motor replacement ($850) and for a pressure switch ($224). Carbon Valley said the blower was "not grinding nor compromised, was balanced and showed no signs of needing repair." Dale said the furnace would not be working with a bad pressure switch and this another unnecessary "repair." 5. Save Home Heat then went beyond suggesting I replace my furnace. (February, given its mild temps, was apparently a very slow month for the HVAC trade!) He said, since my AC was the same vintage as my furnace, and therefore on the edge of its life, why not consider replacing both the AC and the furnace and swapping in a heat pump? Again, for "peace of mind." A heat pump would save me money on propane and since they were replacing everything at once they could really get in there do a great job of modifying the return AirDrop and supply ducting. Cost for a new furnace and heat pump: $25,195.57. 6. Save Home Heat used the classic sale tactics of creating fear and urgency. The salesman mentioned this was all pre-tariff pricing--God knows how much the new 2026 pricing would be when it would be instated very soon. Also, he pressured me more by saying their offer was only good for February, giving me roughly a week to come up with a decision. So my takeaway? Always get a second opinion for big ticket items. Always be skeptical and curious about every single line item. Work with a company that has proven its integrity and is worthy of your trust. As for me, I cancelled my membership with Save Home Heat and will not be working with them in the future. read more

* PICK A DIFFERENT COMPANY * Terrible customer service and systems that are not reliable. We paid more than $13k for a new system in June 2022. It stopped working within 2.5 years and they took zero responsibility - referring us to a contract indicating they only take responsibility for 12 months unless they were paid annually to service it (the system was regularly maintained with new filters, etc. just not by them). HVAC systems are an enormous investment and the HVAC systems we have purchased from other companies for other homes have lasted well over a decade. The system Save Home Heat installed worked for just 2 winters. Highly disappointed and recommend other local HVAC companies such as Efficiency Comfort or Cooper Heating and Cooling instead. read more

Save Home Heat has always been professional, quick, friendly and helpful when servicing our furnace. Jesus has consistently been our service tech, and we know that he's going to respect the sleeping baby when he's here working :) We're always going to use Save Home Heat and you should too! read more

Great Furnace Tune-up and minor repair of unknown humidifier valve that was creating a bit of mold....many thanks !

These people replaced my unit five years ago and serviced it every year. This year, they serviced it and two days later it stopped working. I had them out four times and they recharged coolant which lasted only two days. They couldn't find the problem and wanted to replace parts for $8500 for just a coil, not counting labor or recharging coolant. The warranty was supposed to be ten years but they only filed a five year warranty. By the time they diagnosed the problem, we were past the expiration date. These people are crooks. We found another company that was very responsive and fixed our system for one third the cost with a warranty to cover the repair. Follow up: appreciate the follow up from the company but too late for me to want to engage with all the falsehoods that I have experienced. read more

I've lived in this house for 45 years, and I've used a lot of plumbers and HVAC people. I am really pleased with Save Home Heat. Very professional and knowledgeable. I highly recommend them. read more

They are very reliable and punctual! However, they can be hard to schedule for routine maintenance.

Highly recommend (again) this company. Both techs Gabriel and Shawn provided excellent maintenance on my high efficiency boiler. Clear recommendations for service requirements, did a combustion air analysis, inspection of the heat exchanger, etc. so if you have a Triangle Tube boiler, this is your go to company! thank you! read more

Save Home Heat has been awesome! We had them install a new AC two years ago and the process was seamless and the price was competitive. Every staff member has been great especially Bryan the sales rep who has been extremely communicative. Highly recommend. read more

Excellent service. Company setup appointment with me to replace heater coil in HVAC in our hi-efficiency system. Sean was very knowledgeable and very courteous. Did a great job. read more

They seem competent but I wouldn't recommend; $20k for a boiler and indirect sidearm tank only to install the intake and exhaust pipes backwards (stopped working within a month). Add An unanswered voicemail from my related questions, slow to answer emails or calls without prompting, high turnover, and a salesman who says whatever it takes to win the job (we were out of water almost 48 hours, not the afternoon that he promised). read more

Very satisfied with everything. This company really knows what they are doing. Very respectful in every way and they were able to efficiently handle the installation of the HVAC system. They were able to judge, I believe the capacity right for the room size. I never felt like someone was trying to sell me the "bigger and better" unit that we didn't need. Couldn't be happier. read more

Absolutely disgusted. Almost 800 dollars to come replace a capacitor in my AC unit. Charged me 290 dollars for a 20 dollar capacitor. When asked why a 20 dollar capacitor is 290 dollars "because I'm here and I have it and know how to put it in" said with a terrible attitude. . Yeah thats what the other 500 dollars of fees are for??? showing up for 240$ and a BS "cleaning" fee for another 200 dollars. Dude literally sat there and sprayed it with a hose for 5 minutes and charged me 200 dollars for "cleaning". Disgusting, I will never use this company again or let anyone that I know use them. read more

I am so happy that I chose Save Home to install my new furnace. Phone calls are answered promptly, text messages updating time and name/photo of person doing the work keep me updated. I highly recommend this company and will be using them for all my AC/electric/ furnace/water heater issues because they do it all!!! read more

I'll start off by admitting that I earned a one star review as well for my experience with Save Home Heat. I scheduled them to come out and do a routine service visit on my furnace which I bought from them 3.5 years ago. The tech came out said everything on the furnace looked great but that my flame sensor was close to failing and he recommended replacing it which he would have done during the service visit except he didn't have the part. The service visit set me back $224 and the estimate for the flame sensor was $226. The following morning I wake up and the furnace is not working. Odd, as the tech just gave it 2 thumbs up so we assumed it had to be the flame sensor. So this prompted me to search online about relacing it and I discovered the process takes about a minute and the part cost $12. It did take 2 days to get the part and we quickly swapped the old one with the new one. Our furnace still didn't work. We spent about 3 hours going nuts because everything was testing out. It then dawned on me that when the service tech left he failed to turn the gas line back on. We had assumed he would have left it on but once we switched it back on, everything worked. Needless to say my wife and I were furious and embarrassed. $226 for a one minute repair and a $12 part? As a Lennox supplier one would think they would have flame sensors stocked in their vans and not commit highway robbery with a $226 estimate. read more

Save Home Heat answered our call the same day and came replaced our old and failed garbage disposal. The technician was pleasant, knowledgeable, and did the job thoroughly with no muss, no fuss. We highly recommend Save Home Heat for reliability and excellent customer service. read more

SHH serviced my air conditioner. The office staff and tech were very friendly. My service call was scheduled within 3 days. The tech was on time for the appt window. The cost seemed appropriate for services rendered. read more

We have used Save Home Heat for various projects for about 20 years. They serviced our very old hot water (boiler) heat system until it needed replacing. The timing was right to upgrade to a high efficiency model which we did. However the technology was new then and the furnace worked well for some years but did not last as long as predicted industry wide. After researching online, I discovered it was not worth repairing anymore as the brand was no longer in business and it would be impossible to get parts. We upgraded to a newer model of a longer running company. That turned out quite well, though it has more electronics and does sometimes need some fixes. This most recent repair though had nothing to do with the newest furnace and everything to do with the 1979 remodel that installed the zone system throughout the house to be able to heat the addition and a better system for the original part of the house. One of the valves in one zone component had failed. I called Save Home Heat and they gave us an appointment for today. A service tech who had been here before was able to do the repair as he carries many traditional parts on the truck. It is now running well. We have also bought some ductless AC units (mini-splits) from this company a few years ago as our house had no central air and it could not be installed as we do not have ducts since we do not have forced air heat. It is a great solution. They service those too and most, but not all of the house can be cooled well enough, now that summers are so hot here. We have lots of shade trees that had been sufficient until a few years ago when climate change brought us summers so warm. They are a good company to work with though they do get busy, so it is not always easy to get a tech as quickly as this time but they have never left us without heat in severe weather. All of these units do require advanced tech from their staff so it is not an inexpensive fix but it is also necessary to do right. The phone staff has aways been accommodating and the sales people knowledgeable. I started with the company founders who are now all retired but the newer staff does just as well. read more

Ray and Jake were very personable, knowledgeable, and helpful. They arrived exactly when expected. Cost was reasonable for service provided ($75 service for visit is fair game these days). read more

Save Home Heat got me out of the heat. We use them for support and maintenance of our home HVAC system and they have always been easy to get a hold of and provide great service. Recently my office Mitsubishi Mini Split AC failed. I called Save Home Heat and they scheduled an appointment with me a day later, Jeremy came right on time, diagnosed the problem, gave me a fair price to repair the system, after I accepted the charge he began fixing the issue. Within 2 hours the system was up and running, providing cool air to the office. Thanks SAVE HOME HEAT!!!! read more

Noah inspected all our smoke detectors and faulty wiring, which he discovered. We've been having problems with the smoke detectors and after others passed it off, Noah finally pinpointed the problem and was able to explain everything to us in layman's terms. Highly recommend! read more

I got my furnace fixed really fast on the coldest weekend of the winter with temps dropping even more in the next two days. So glad I called them! Thank you Jesus Perez! read more

A company that works with you to find a solution to your problems. They identified my kitchen faucet issues quickly and help me get it resolved. read more

Extremely over priced. I had a small issue which start to finish was less than 15 min to fix and I was charged $225. Ridiculous would never use them again or recommend this service read more

We have used Save Home Heat extensively during the last 5 years and they have been able to address and resolve issues in a complex house that other companies were not able to address. I have used them to repipe our whole house, replace gas lines, replace HVAC systems, fix hot water circulation issues as well as complete a lot of maintenance work. They always show up reliably and do quality work. read more

Always excellent service with Save Home heat. I have been a customer for over twenty years, and never have I been disappointed. Technicians are knowledgeable and explain process. I highly recommend the Save Home Heat team. read more

I so much, want to give this company a 5 star review. Their customer service is very good. Their technicians and services were great. They are over all a good company. However, I live 7 miles outside of Boulder in the foothills. They charge a "Mountain Fee" of $125 over and above the cost of the visit to come to my house. Even on a sunny day in good weather. Apparently we are 32 minutes from their office. Yet 32 minutes in the opposite direction does not incur a fee. $125 is a lot of extra money, almost half again what the cost of the visit would have been. That makes me feel taken advantage of and leaves a sour taste in my mouth. So sadly, I will have to use someone else. read more

What a crazy day! Discovered our heat furnace wasn't working. Save Home Heat was totally booked, but one of their top employees stopped by to see if it was something quick. It wasn't, so he loaned us 3 small personal heaters to get us through the weekend. Then, because one of his next clients didn't need as much time, this employee returned to our home, replaced the motor, and got our heat running. What damaged the motor??? A bird, which had made its way from the outside vent all the way to the motor (about 5 feet)! This also explains the smell which had started several months ago, but I could never find what I thought was a dead mouse. Big shout out to Save Home Heat and their incredible employee, Gab! read more

We just had our mini-split installed by SHH. The whole process from getting the quote to the installation was seamless. They installed our unit exactly where we wanted it, and I am very happy with how it's working. They took care to keep things covered around the house and also cleaned up thoroughly afterwards. I'll be going back to SHH for future HVAC needs and will be recommending them to our friends. read more

Save Home Heat was excellent at every step of the process. They provided us with good information about options and pricing for a furnace and water heater, were prompt on scheduling the installation, and their technicians did a terrific job installing a new furnace and water heater quickly and efficiently. All of their personnel are friendly and professional. I would strongly recommend them to all of my friends, I have only had good experiences with them! read more

I could not remove the gaskets of my older bath room faucet and my kitchen faucet had an annoying and expensive drip. Save Home Heat came and not only replaced my faucet gaskets - but we wound up changing the faucets themselves as they were so far gone they could not be prepared. The extra nice piece is they also changed the water valves under both these sinks so I can easily use them. That is so great because my water main is one floor away. Yes, they returned once I purchased the new faucet and again did an excellent installation. All the techs were pros and very professional. I would use their plumbing services again. read more

Save Home Heat came to diagnose my furnace failure on the coldest day of the year. I called when they opened and they were able to schedule a technician a few hours later. When Chris arrived, he was very friendly and explained everything he found. Unfortunately repairs were going to cost too much for an 18 year old furnace. He called Chris, the co-owner, who was able to come right over and review my needs and put together an estimate for the replacement. We decided to replace the AC and water heater at the same time and Chris offered an extra discount. I wanted a cold-climate heat pump and they had one in stock, so they were able to start preparing it that day for installation later that week. Xcel Energy and Lennox both offered huge rebates, which made the heat pump even more affordable. I can't wait to see my gas bills drop. My only disappointment is that the Lennox unit is not as efficient as other brands at the coldest temperatures. The installation team was friendly and efficient and completed the work ahead of schedule on the same day including a detailed walkthrough of the new networked thermostat and the settings on the heat pump. They cleaned everything up before they left. The whole process was smooth from setting up appointments through paying the bill. read more

Save home heat recently responded to a leaking faucet request. They were prompt and courteous and kept us informed of some unavoidable delays. we even got an e-mail/text on Sunday to verify an appointment. their solution and charges were very fair. Lockharts read more

Save Home Heat takes care of our furnace, A/C, electrical and plumbing. We have used them for over 10 years. They are professional, courteous and efficient. They seem to be current on new equipment and have many internal experts to confer with as well. We have had 3 central A/C units installed, 2 furnaces, whole house fans, whole house air purifier, whole house surge protector and electrical work over the years. We have always been better than satisfied. We have recommended them to many others over the years and they have also been very pleased. read more

We had a furnace blow out after a flooded basement, and Save Home Heat was the only company available to respond within the day. The repair man was incredibly kind, empathetic, and professional. He went out of his way to make sure we got taken care of the day we needed to so that we don't have to go without heat in the middle of winter. Thank you! read more

A very thorough evaluation of the air conditioning needs for our home. Fully & clearly explained the various components and options. Tech went out of his way to locate the thermostat with minimal drywall disruption. He wore booties whenever he came into the house from the garage and a mask at all times. Very professional and courteous. I also spoke with a client support person to set up an annual maintenance contract and she was equally knowledgeable and helpful. I highly recommend this company for HVAC needs. read more

The service individual, Byron, evaluated my AC during its annual checkup and determined that the fourteen year old unit was ailing. He laid out the options in an understandable manner. (1. cross fingers and hope for the best, 2. replace condenser and give the girl a few more good years, 3. replace entire AC system and upgrade to current energy efficiency standards) I picked door number 2 and the scheduling and ordering of parts was seamless. Thanks for the professional work. read more

For close to 20 years now, this has been my company of choice for anything to do with our home's HVAC and plumbing. They know their stuff, their techs are professional and knowledgeable, and their prices are reasonable. We just had our HVAC serviced today, and as usual, Save Home Heat did us proud. Daniel and Francisco were very professional and knowledgeable. Daniel even found an incipient issue with our water heater and our main water pressure valve, which he was not even required to look at. I asked him how he found the problem, and he said he just always looks at everything when he's in someone's mechanical room. Nice touch--he prob. saved us a burst pipe or worse down the road because he went above and beyond. Call this company first; you will not regret it. read more

This is the first time that we have used Save Home Heat. Our furnace was acting up. I called in and was able to speak to a dispatcher right away. I was able to schedule a technician right away to suit my schedule. Byron was dispatched to our home and took time to thoroughly diagnose the problem. He clearly knew what he was doing and discussed the problem with me. He cleaned our furnace and made some adjustments. I did not get the feeling like I was sold anything that wasn't necessary. Byron was very professional and friendly. Save Home Heat is now my go-to company for HVAC issues. read more