Incredibly knowledgeable, friendly and fast. I hope we dont need to call them again but will definitely do if needed.

I had a handful of repairs and upgrades which were long overdue. It was easy to schedule and Katie came out the same day to give me an estimate. She returned a few days later with Tom and they got right to work, having to endure several hours in the crawl space of my house. They allowed me to watch and explained everything they were doing. The quality of their work was top notch and most importantly, in line with plumbing codes. They were very personable and polite. They cleaned up after themselves and did not leave any messes for me to take care of. I would recommend them to anyone. read more

Excellent. They had quick service and the serviceman was very thorough and communicated everything he was doing. Great Job all around.

This company is very disrespectful. As a fellow homeowner I just don't want you to deal with what we are going through. They refused to fix an installation that failed and caused additional approximately $5000 damage (and counting) to our house. They left our house with an open sewage water pipe since they did not want to touch anything and that it was not their fault. We have two children, wet insulation and accumulated damage. The owner never called us or came to check on the installation. They claim it's not their fault just based on the photographs. Their manager yelled and treated us horribly. We don't want anyone else to go through what we are going through. read more

I could not be happier with my experience with Planet Plumbing. This is at least my fourth service call in the past four years, for different plumbing issues, and they continue to go above and beyond with their excellent service, from beginning to end. Michael Miller was prompt, polite, professional, and replaced/repaired my tub faucets inside of 30 minutes. He even followed up by text, shortly after his visit with a great suggestion for a new water softener for my home, as I had asked his opinion on what to do about my current system. They are my go-to plumbers and will be for as long as I own my home in Boulder. Thanks again Michael, and the whole Planet Plumbing team! read more

James came right on time, quickly assessed the problem, fixed the problem, and explained the issue. It was handled promptly, professionally, and done for a very fair price. I will continue to use Planet Plumbing as this was my second time using them, and they were excellent both times. read more

Planet plumbing has been great for me. They show up when they say they're going to and fix it right the first time.

Awesome team! The phone operator with scheduling/quotes and the knowledge technician on-site were super helpful, able to show up within 24 hours (non-emergency small situation and called on a Sunday just before Christmas), they were on time, and able to quickly and throrougly investigate/resolve the issue. Beyond fair pricing and will use them again if ever have need. Thank you! read more

This company is awful. Caleb especially. Incorrectly installed a metal band around a rubber seal and caused us an additional $5000 in water damage and refused to fix it or take responsibility. Called us liars and said that we moved the band ourselves. Will be going to small claims court on this one. DO NOT USE. read more

Had Planet Plumbing send Saul Garcia out for a line clean and gotta say the dude was great! Exceptional service! Very informative, Explained everything to me. Was on time, and very productive. Happy with the service! Definitely will call Planet Plumbing for future jobs. Being a homeowner, it's great knowing I can count on them for quality service! read more

Mark was a nice guy who fixed our problem quick and was accommodating. Our garbage disposal wasn't working and he was able to reset it and explain to us how to do it next time easily. Great service! read more

Ryan Tucker from Planet Plumbing and Drain was fantastic. He figured out what was going on with a friend's old toilet that had been annoying me for years. On top of that, he took the time to check out a few other things around the house and gave helpful advice. Super knowledgeable, friendly, and went the extra mile. Highly recommend! read more

We've used this company several times and always gotten great, efficient and friendly service. This time was no exception! We called about one issue, and they responded quickly - then our tech found another issue and offered to fix that (cleared up a problem) and checked and fixed a couple little things for free, like a funky loose faucet. We can't find the tech's name on the receipt but wanted to thank him in person and put in a good word to his supervisor. read more

We use them for both of our properties in Boulder and have been consistently amazed by their responsiveness and level of service. Saul helped us in an emergency situation and when I needed to ask him a question months later about that service, he immediately responded and did not charge us. They are the ONLY company we will use. read more

Awesome experience with Tyler who helped disconnect and connect our kitchen plumbing for a counter top installation. Prompt, thoughtful, and very methodical and fair! We will definitely use Planet Plumbing in the future. read more

There was a water leak in my basement, with the carpet all wet, and I needed it to be fixed as soon as possible. After calling a few plumbing companies, all of them requiring me to wait one or two days, the process with Planet Plumbing was a relief. I called and spoke to a receptionist who immediately contacted one of their plumbing techs. He reached out to me within the hour to let me know he was on his way to my house. He was professional and courteous, and found the leak inside a drywall. It was a huge relief to have this pressurized copper line fixed without any delay. I don't have much experience to compare prices, but they seem to be reasonable. I only wish that the receipt I received via email a couple days later was more detailed. The tech had told me about the hourly rate (about $200) and that I'd have to pay extra for parts, which seems fair. He spent less that a couple hours, but the receipt didn't detail anything, only the total amount which reflected more that 2 hours. I understand that he had to cut drywall and replace the copper pipe, but it would make sense to show all of the specifics with prices on the receipt. Also, plumbing can be really dirty, and even if the tech was very careful not to make a mess, it would be nice if they had stuff to cover their shoes to avoid spreading mud everywhere. Still, these are small complaints. Once again the overall service was very smooth and professional, and I would use them again in the future! read more

Waaay overpriced. The owner thinks he is doing you a favor by agreeing to service. He is a real diva! There are plenty of plumbers who are nicer, more sincere, and do a better job. read more

crooks do not hire. Installed incorrectly plus they called their neighboring companies to also show up and charge me crazy amount of money for doing very little. They installed an interior drain instead of exterior letting mass amounts of water into our house and causing mold . read more

My property manager was notified of a leak in the kitchen faucet and called Planet Plumbing. The plumber diagnosed the leak and determined the faucet needed a new cartridge and got approval to replace cartridge. The bill was $505 for that simple fix. A year later that entire faucet had to be replaced and it cost only $367 by a handyman - which prompted this review. Plumbers should never handle simple jobs. I advised the property manager to never use Planet Plumbing for this property again. read more

Planet Plumbing & Drain - Bill description... - Plumbing Near Me - Boulder, Colorado

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I thought I had a water pressure issue but it ended up being a coincidence between Boulder Utilities working on a nearby line and my trying to start up my sprinkler system. Thinking I had a water pressure problem, I called Planet Plumbing and they sent someone within the hour. He checked everything out and nothing seemed amiss. I put two and two together (on the morning I tried to turn on my sprinkler system, I remembered having to get around the utilities vehicles blocking the road as they were working on some problem a street over). Planet Plumbing suggested I try turning on my sprinkler system again while they were there. Voila! The sprinklers turned on with no problem. I appreciate the thorough analysis of my assumed problem and that they found that there seemed to be nothing amiss. There was no pressure to buy some unnecessary something and they didn't come up with some costly problem to address. This is the second time I've called Planet Plumbing with great results. They will be my go-to plumber from now on. read more

They charged me $225 for the first hour to diagnose low water pressure in two back-to-back showers at my rental property and provided an estimate of $2,400 to rip out shower wall tile and replace both shower valves, never mind the cost to rebuild the wall. *I fixed the problem in two hours.* The technician could have fixed it in the hour he was there. This was a lack of competence, creativity and lack of trying on the part of the technician, and an exorbitant estimate for unnecessary work. read more

Came on the weekend. Cleared the line to septic tank that roto rooter could not clear. Worked several hours. Very experienced. Reasonable price for very difficult job . Will be my go to plumber for septic system in the future. read more

This is the second or 3rd time they come to our house. Very professional, timely I did an excellent job!!! I defitnely recommend their service read more

Aaron was here last week to take care of a bad clog. I think between booking the appointment and arrival, twenty minutes passed. He was fast, efficient, neat, funny, and totally respectful. Haven't had a single issue with the drains, since! Excellent experience. :) read more

Planet Plumbing is my preferred plumber, and this week I was once again reminded of this. After my kitchen faucet's sensor stopped working entirely, I was in desperate need of a replacement. Ryan from Planet Plumbing came to the rescue. He was at my house within two hours of when I called and was friendly, professional, and efficient. I highly recommend Planet Plumbing! read more

As both a homeowner and landlord in Boulder, I have found Planet Plumbing to be one of the most professional, capable, and reasonable businesses that I have ever worked with. Their front desk people are friendly and responsive; their technicians are knowledgeable, skilled, and prompt; and their prices fair and straightforward. Today, Planet Plumbing has again provided exceptional service. I had a water heater malfunctioning this morning. Planet Plumbing sent an excellent technician (Sam) to my house within an hour of calling them, and he was able to reset my water heater and quickly got it working again. He even took pictures of the suspect part, so that Planet Plumbing could have it on hand if the situation happened again. At this point, I am relieved when my house or a tenant has a plumbing issue (instead of some other kind) because I know I can just call Planet Plumbing and they'll handle it. read more

Planet Plumbing saved me $6000!!!! I had a stopped up drain in my basement laundry room drain. Had another plumbing company come out. They were convinced (and almost convinced me) that sewer line was corroded and would have to be replaced. They wanted to jackhammer up my floor to replace. Luckily, I got a second opinion from Planet Plumbing. Don came out. Got a special small camera. He scoped the whole line and found it was in fine shape, just a little stopped up w/ soap/food from the kitchen sink. Thank you Don!! Thank you Planet Plumbing! read more

Called PlanetPlumbing to fix a leaking kitchen sink. They were AWESOME!!! James was the technician who responded. He was on time, extremely knowledgeable, and completed the job quickly and professionally. He was extremely pleasant to deal with. The price was fantastic- way less than the price quoted by our previous company which was ridiculous. I will be using them for any and all future plumbing needs, although I hope there aren't anymore anytime soon. I give them an A+++ review! read more

5 stars for the folks at Planet Plumbing: especially Russ, Ben and Andrew! We've called Planet Plumbing for all our plumbing needs over several projects and emergencies too. Excellent workmanship, reasonable pricing, prompt availability, friendly and clean. Planet Plumbing - you guys are great! read more

We needed to replace our kitchen faucet and waste disposal, cuz they were both 30 years old. I purchased all the parts. I called Planet about 9 AM in the morning. Their Tech showed up about 1 PM. Aaron had the job done in a little over an hour! He tried some (unnecesary) upsells, but overall did a very good job! These folks are friendly, efficient and cost effective ! read more

My issues were related to the Marshall fire and very confusing but simple. I'm telling everyone to become a plumber.. any plumbing issues are expensive! The plumber who came was direct, honest.. and stayed till 8pm to get the job done. He came within 4 days of my call (there was a weekend in there). Id use this company again. read more

I had planet plumbing come out to reseat my toilet. The price was about a hundred dollars more than the quote, which was fine. I asked for an itemized receipt for insurance (the one they gave me just had a lump sum, no explanation) and they said it was impossible, acted like I was asking for something really complicated. THEN, the toilet seat ended up rocking all over the place and leaking, so I had to bring in a different, more capable plumber, and pay the same amount again to them :( I've had good luck with them in the past, perhaps there have been changes in the past few years in management or something. read more

I have had 3 interactions with planet plumbing, two different plumbers. One, Johnny, was kind, polite, patient and I would highly recommend him. Unfortunately he was not available to complete the jobs when I scheduled them after the initial estimate. The plumber they sent instead (whose name I can't recall) gave a completely different estimate for one of the projects and seemed unsure or unwilling to do it. He ended up doing one out of two and argued with me when I explained two plumbers had said the line would need to run through the floor. He insisted on cutting into the wall. The hole kept getting bigger and he still couldn't do it. He ended up going through the floor. 3 hours and $445 later, I had a line running to my fridge AND a large whole in my wall I still need to have filled. (Also, a more experienced plumber from a another company did the first project in less than an hour.) When I called Planet Plumbing a third time because I needed my water heater replaced, I was lucky to get Johnny again. read more

Planet Plumbing & Drain - Wall damage that was not necessary for the plumbing project and not repaired - Plumbing Near Me - Boulder, Colorado

Just OK. They are very nice guys, but did not do a great job on a new tankless water heater install. When I came to look at the work when they were "done," a number of things had to be reworked to be up to a pretty basic standard of workmanship. Air exhaust and intake pipes were installed haphazardly sticking outside the house at off-angles. And the plumbing to the water heater itself was sloppily done, apparently because the required parts to do it correctly were "unavailable." After a couple more hours of supervising the corrections we eventually got things somewhat closer to the quality of work that was promised. I give the guys credit for sticking around and trying to make the situation better by relocating a hose bib to compensate for the issue they created when they cut the intake and exhaust holes without first checking for clearance. I will note, however, that they then tried to charge for the additional work that was necessary to remedy the problem they created in the first place. At the end of the day, it looks similar to what you would expect from a mid-level DIY install. Functional, but not professionally done. Many of the issues encountered could have been avoided if they had taken a little time to plan out the install before beginning to cut holes, etc. read more

Planet Plumbing & Drain - Haphazard placement of air intake and exhaust pipes by Planet Plumbing. - Plumbing Near Me - Boulder, Colorado

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The door to the clogged pipecwas broken apart. It apparently was slammed by the very heavy and large piece of equipment David used. Perhaps too largefor the opening as it's a folding door. They said they would repair or replace as many of the slats have been dislocated and damged. Subsequently they changed their mind, stood me up and wil not stand behind their offer to fix 5he damage done in my house. The office refuses to provide owner's name and number. No has called back . Lying, and avoiding. Not a relationship builder. Not honest. Not someone you want in your home. read more

Planet Plumbing & Drain - Damaged folding door. - Plumbing Near Me - Boulder, Colorado

We have a 70 year old house in Longmont and with it came 70 year old plumbing. When we incidentally found a leak in the sewer pipe in the crawlspace (while dealing with problems with an outdoor faucet) we called Planet Plumbing. They sent someone to assess the problem right away, making sure we were up and running before the proper repairs were made. Chase and Josh came to the rescue and these guys knew what they were doing! It took a full day to make the repairs and we knew from the start what the estimated cost would be, even figuring in the "worst case scenario". These guys were efficient, personable and very neat. Worst case scenario did not happen and Chase and Josh did a wonderful job! The cost was less than we expected to pay, given the amount of work required. We HIGHLY recommend Planet Plumbing & they won't send a dummy! read more

Planet always gives me prompt, excellent, courteous service and I can't recommend them highly enough. Dan is my plumber, and he's installed a new water heater, a new garbage disposal, and a new kitchen faucet for me with no problems at all. All three installations were quick and perfect; it gives me peace of mind to know that I can call on Planet, and on Dan, when I need them and they'll be there promptly. read more

We had Planet Plumbing out to replace the thermal expansion tank on our hot water heater and had a terrific experience. Russ and Kenny arrived on time and got the job done quickly within the estimated time window I was provided with when scheduling the appointment. They were polite and friendly and happily answered a couple other plumbing questions I had about our house. Thanks to Russ, Kenny, and Planet Plumbing for providing great service. read more

The way I like to judge a service company is how they behave when things don't go according to plan. I hired Planet to snake the drain pipe on my kitchen sink. What should have been a simple 1 hour job turned into a 3 hour adventure. Details aside, Planet knew that the additional time and (my) cost was, based on a series of unfortunate events, of their doing. The following day they reached out to me unsolicited and offered me a redo at no cost and a refund from the previous days charges that exceeded the one hour trip fee. I don't begrudge them for my inconvenience, as we all know 'sludge' happens ...I'm just happy to find a company that stands behind their work, and so is my kitchen sink. read more

Can you give 0 stars I sure wish I could. I wish the worker would have told me his name also so I could include it with the picture of his butt crack hanging out. We Have had a leak from my apparently the furnace going on for several weeks now. The landlord sends this joke of guy to my house who's an asshole know it all from the start. Tells me the pvc pipe is outside the drain on the floor and leaking into the floor. It's very obvious this is not the problem, Does nothing and leaves. Next day, what do you know the pvc has been in the proper place whole time and big puddle is back. The damn landlord sends same idiot who says oh man did the pipe come out place again. Nope because that was never the problem. Takes A look for 1 Minute or less and says "oh it's the furnace want to look at this. But we don't work on that sorry." Instead of taking a look around AT ALL the first time the asshole tells my wife the first thing he sees and doesn't care at all to fix or even let us know what the problem is until he has to come back. No apology no care in the world that he could have very easily seen this the first time had he only looked. Save your time and don't deal with this shitty company that DEFINITELY does NOT care about your home or any damage that may happen to it. read more