The good: extremely clean, kind team, very transparent pricing and easy online booking The bad: parking can be expensive, limited colors and nail tech skill. I really enjoyed the clean environment using tools out of the sterilization package and disposable tools when possible. Everyone was friendly and without drills the nail salon is mostly just music which is great. Parking was $10 so maybe spend time looking for cheaper spots. They had less color options than most salons and my nail tech struggled with the cat eye design. I'm happy they safely removed my old set of nails without drills and I feel good about the 7-day guarantee. read more

Decided to go here since they're in downtown and had a lot of appt available during the week day. I was able to book a pedicure same day on a Monday. The place overall looks pretty. I will say the chairs are not that comfy as they're office chairs and they're kinda hard to move back and forth. It's a tight space and also hard for me to move around once I need to get up without worrying about messing up my toes. The nail tech did a fine job though she did scrub my heel too hard and scratched it. I also felt like it's not like the quick experienced nail tech since it felt like she struggled to clip my toe nails. Also note that there's no parking validation and check out where to park beforehand. Parking right outside costed $8 for 1 hr. I'm newish to Indy and usually dont get pedicures so I don't have a regular spot. This works in a pinch but I think I'd rather go somewhere else that may be further away from downtown for a tech that can properly trim nails. read more

I scheduled an appointment and showed up at 6:30. Only to be told that the manager I was scheduled with left to go home and is not coming back. She left 10 minutes before I arrived for my appointment. No one else was willing to help me. It was a very disappointing experience and I will never go back to this place or recommend. read more

I've been taking Saturday strolls from my crib to Mass Ave for a solid month now. I have a wedding to attend and with the weather still being so nice I needed a fresh pedicure to have my tosies out. I was able to easily book my appointment online. This is my first time here so I chose randomly and it was GREAT!! Evelyn did such an amazing job. Greeted me. I booked a quiet service and she respected that. I like that they don't use drills to remove the gel polish And listen....the massage that came with my service ‍‍ Highly recommend this cutesy clean spot. My only ick are the chairs not having the best back support. I wish the backs were higher. It was kind of difficult to get cozy. Outside of that great experience. read more

Jade did a fantastic job! I got GelX Nail extensions for the first time. Jade did a fantastic job of listening to my color requests and providing me with a great selection despite my color requests being so vastly different (pink or dark maroon or black). I ended up going with Mud Oak which was a stunning dark brown/purple that I kept getting compliments on. Jade did a great job of letting me know what to expect each step of the way. She made sure I was happy with the length and color too and gave me the option to change anything I was not happy with. Very relaxing atmosphere, not too loud but there was good music playing. I liked that there was an option that asked you if you wanted a quiet non-talking appointment. It is nice to have a go to place to get my nails done for special occasions! I think I'll stick with regular Gel going forward since it was a bit harder to type with the Gel X extensions, but Gel X is great for when one of your nails breaks and is far shorter than the rest. read more

The W Nail Bar - Love the color (Mud Oak) and the shape! - Nail Salons Near Me - Indianapolis, Indiana

Nice spot to get your nails done, although not the nicest. It is located in/attached to the Bottleworks Hotel. You can enter from outside as well, and come at it from Carrollton Ave, and it is just before the stop sign at Ninth Ave. My technician was very nice and did a great job. She provided some feedback/insight that I found helpful. Four stars because no beverage was offered (not even water) and the chairs were kinda uncomfortable. Many place offer water, soda, even wine/prosecco with your manicure. I will definitely give them another try, as it's convenient and the price is decent. read more

I'm on a healthy nail journey and found The W Nail Bar which sounded like the perfect place. I was also interested in their monthly membership option so that I can stay committed to this self care routine. I had the perfect opportunity to try them out by utilizing their Rising Star discount which pairs you with one of their new employees. Camila was PERFECT! Knowledge of the products, very skilled. This is definitely one of the best manicure experiences I've had. read more

My husband and I got pedis for some self-care and to kick off his birthday weekend. We made reservations ahead of time, which was easy to do online. Self check-in was also easy and convenient. We did have to wait a little bit after our scheduled appt time as nail techs were finishing up other guests, but that wasn't a big deal--we weren't in a rush. The pedicures were very relaxing and my polish was done great. My husband noted that the salon didn't have the typical really chemically smell in it, which is a plus too. read more

The W Nail Bar - Good selection of polishes (gel is around the corner) and tablet for self check-in - Nail Salons Near Me - Indianapolis, Indiana

See all

Poor quality. Looks like i did it myself. Half the nail isn't painted. It looks like this on the other foot too. She left paint from the previous nail color too. read more

The W Nail Bar - Nail Salons Near Me - Indianapolis, Indiana

I've been to this salon a couple times for a manicure and most recently a pedicure. If you are downtown, you can't beat this location. They don't have anyone managing check-in, so you'll have to wait until someone finishes up with a customer to help you. I do appreciate that they pride themselves on cleanliness and a more natural approach to nail health. My pedicure was relaxing, and the tech did a good job. After my nails were done, I was sent to the dryer. I unfortunately sat there for a really long time, and nobody ever came to check on me again. I decided I'd go wait by the register to try and check out. Again, I waited up front for a while, as nobody acknowledged me. I think the organization and customer service aspect of this location could improve, especially for the higher price points. read more

I had an amazing experience here! It was so clean and everyone was very friendly. I also appreciated that my nail tech was communicative and asked about shape of the nail, water temperature etc. It was very busy so definitely make sure you book in advanced. I really love that it's a natural nail bar and they focus on getting you back to your natural nails which is huge for me since I have done acrylics since I was 15! My nails need some major rehab. I am so excited to come back! read more

The W Nail Bar - Pedicure and interior - Nail Salons Near Me - Indianapolis, Indiana

Unclean, overpriced, bad customer experience. Went in for a French tip and a little sticker of some kind but salon never messaged be back saying that they don't have any stickers. So I got there and then they told me that they would still charge me the full price if I stayed or left. No one was in there for a reason in a Saturday afternoon. Nail tech complained about her job and hours. No music which made the atmosphere anything but relaxing. Literally everyone was sitting in deafening silence. When I went to sit down at mani station the counter top was dirty!! They didn't even wipe it down. Nail tech cut my finger and then went on talking about how if I don't keep it clean it can get infected and I could loose my arm. Like seriously?! This was supposed to be a treat for myself as I never get my nails done and it was dreadful. I will NEVER go back... read more

You don't understand, I'm obsessed! This is place is just the best, the price range is awesome, color selection is expansive, and it doesn't smell toxic since they don't do any acrylic. I was in and out in just a little over an hour for an essential mani/pedi. Very tempted by their membership options as well. Amazing deals whether you like regular polish or gel. Also they use seche vite top coat AKA liquid glass, if you know you know. read more

The W Nail Bar - Nail Salons Near Me - Indianapolis, Indiana

See all

My first visit to W Nail Bar was awesome. Jourdan was so nice. Pleasant conversation and great skills doing my pedicure. And the salon is well cared for and has a great set up. I will certainly come back. read more

The W Nail Bar - Nail Salons Near Me - Indianapolis, Indiana

I showed up as a walk in and they didn't have anything available (totally fine) so the woman books me for later that day. I come back at that time and the woman who she booked me with was confused bc she did not know how to do what my appt was for (removing gel X). So they said I could come back two hours later. I left and went somewhere else. read more

Pedicure chipped after 1 week. The quality isn't there at all. Everyone was nice but that's about all they have going for them

I love love love the team at W Nail Bar. I've been going to Ashlyn for about a year now, and her service is always 5 star. The shop is classy, modern, and natural. No stinky chemicals or harsh files. The service takes a bit longer, but I don't feel rushed- and the service provided is luxurious and relaxing. I recently visited another W Nail Bar location and wasn't 100% satisfied with my service, so the team at the Bottleworks location made it right by perfecting the service and giving me a discount. I don't think I'll ever go to another ship- the W Nail Bar is an incredibly relaxing and professional environment! ** online booking ** cashless payments only read more

The W Nail Bar - Nail Salons Near Me - Indianapolis, Indiana

I spent some time trying to book an appointment and despite creating an account and completing all of the details for guest 1 and guest 2, I was unable to ever move to the next step of choosing a nail technician or selecting a date/time. I tried multiple times on multiple browsers. I finally attempted to use their chat bot to book an appointment and it states that the pedicure service I selected is unavailable. Once I changed to a different service, I was given the option to book. Why even offer something that isn't available and that will prevent guests from making an appointment? What a frustrating experience and poor first impression. I will pass on this salon and go elsewhere. read more

The W Nail Bar - Clearly showing that the Soon Pedi is available to be selected as a service - Nail Salons Near Me - Indianapolis, Indiana

See all

s a super stressed out bride getting married this Saturday all I wanted was a pedicure. I came late to my appointment within the 20 minute window communicated. I was greeted with frowns of disappointment from 1 of 2 nail techs in the almost empty salon. I was scolded for not showing up on time and not answering the "number on file" that they never called. They never told me what number they had, because clearly they didn't call me. This was for my wedding. The nail tech looked at me like I had three heads when I walked in, and I just said I was going to go because clearly they don't want me here and I'm a burden to them. That is how they made me feel. I drove 30 minutes to get here, I called the corporate Columbus OH number that every location has and reached no one. read more

At first I was extremely excited with the last minute multiple availability options and also with how cheap the services were, but then I realized why this is the case. Unfortunately, when I got a gel manicure it only lasted 5 days without chipping. I also had a pedicure scheduled for another day but when I wanted to reschedule my appointment I tried calling and never got an answer, just a text with a bot saying I had to call to reschedule. Now I am at the point where I want to cancel because I am not getting a response, but again I am being instructed to call in to cancel yet nobody picks up. At this point I will be charged the full service fee because I cannot reach anyone to cancel instead of the late notice cancel for half the price. I understand the cancellation policies but think it's a scam to have to call to reschedule/cancel and even after 6 phone calls nobody answers. read more

Spoke with someone on the phone because THEIR system was experiencing issues. Made it to the establishment in TEN minutes flat and was still denied service. SUPER unprofessional. I wasn't even offered a reschedule or anything. I'll never give them any of my money. Do better! read more

Perhaps one of the most pleasant nail services I have experienced. Incredibly clean salon, no bad smells or nail dust at all. The booking process and rules were borderline aggressive, but after having a service I am ok with it! I imagine that helps them keep the place running smoothly. Only con of my pedicure was the chair could have been a more comfortable experience. No massage chair, not an issue. I am a larger person and it was a little uncomfortable to position my feet without feeling like I was going to push the copper bowl over the ledge! My girlfriend had the same service and was completely comfortable. Will be trying to book a manicure while we are in the area. Hope they consider opening a location in Bloomington. read more

I have been coming to the Bottleworks location since I moved to Indy 10 months ago. The staff is super nice and the service is always great. Ashlyn is my go-to. She's gotten my nails so long and strong since my first visit. I used to have super frail and chipped nails, but now I can enjoy long nails and cute designs. She's seriously the best!! read more

See all

Tried this place for the first time last Friday and my nails still look nice so I'm counting it as a win. Annoyed because a. You have to reserve your time slot pretty far in advance for specific days/times and then lose $$ if you have to cancel within a certain time period and b. It's expensive. At least 1.5x more expensive than what I'm used to paying at my usual nail salon in Carmel. Total for gel manicure and regular pedicure was $132 including tip. I liked that my appointment started right on time, though, and I also enjoyed the sugar scrub and lotion that made my hands smell good all night. I'll see how long my nails last before deciding if I will re-book or not. Would also appreciate fun drinks or something. Interior was a little more plain than I was expecting. read more

Response to my former review and business owner answer to my review... You didn't ask about me or what else was going on... My son was having a health crisis at the time and ended up inpatient. I didn't think I had to disclose that in order to get proper and kind service corrections on an obviously wrong color put on my nails. The response on yelp isn't correct as I paid for the wrong color to be put on my nails and you all wouldn't cover the correction when I could do it. Hence I had to have another salon that were much more polite and responsible redo my nails and didn't charge me for the gel removal. Saying I will put a bad review isn't a threat.... It's a fact and freedom of speech esp when such a poor customer service response. Unfortunately you can't hide that kind of irresponsible behavior to not fix mistakes. read more

I went in for my first time to get gel extensions last weekend. Unfortunately I didn't notice all the issues I had until that night when they were already closed and I didn't have time to go back before I went out of town. The girl who did them was nice but I forgot her name. The pinky nail on my left hand was put on crooked which isn't that big of a deal, I just expected a better experience for what I paid. My biggest issue is the glue that she put on that seeped out onto my real nail and is like impossible to get off. I wanted red chrome but feel like this is more of a glitter powder that she used than chrome :( read more

See all

Unfortunately, I wasn't able to fully experience this place due to the unprofessional display of appointment setting on their end. I booked a pedicure for me and my mom online for a mommy and daughter day (card required for online booking to charge for basically anything) which is unauthorized. I had an original appointment set up @3:15pm and the DAY OF was asked to bump up my appointment by 45min (2:30pm) They basically either double booked for my original appointment or got cancelled on and tried to fill the day up. Either way, it wasn't a good start. I agreed to the bumped appointment to try and make whatever was available because I felt they were going to reschedule me out of the day altogether if I couldn't. We was running behind due to my mom coming from out of town, which is why the time was set the way it was. I texted the number that rescheduled me (should've been a phone call) and told them we were running late. They basically responded with saying there was a 15 minute window for the appointment and said they could only do a nail polish change, which isn't even the full pedicure experience or time I originally booked. We decided to just cancel and called to ask why our appointment was moved in the first place and why we weren't even going to get a full service AND BE CHARGED for a change made on their end. I was still charged for the service that was at fault of the salon. It was not only an inconvenience but how they conducted the whole ordeal was not great on their end. They didn't even have the decency to not charge me for something they changed to begin with and the inconvenience caused on their end. No apologies, nothing. Not great service and not a good first impression as a new potential client. read more

Good service friendly staff love the atmosphere. Feet look great. Jourdan is fantastic

The ladies at The W Nail Bar were all nice. Missy did an amazing job at removing my Gel X set and reapplying. The business was clean. they had a good selection of colors to choose from. I like that when I walked in there I didn't feel like I was in a nail salon. Missy was there to serve me and not rush me on to the next customer. read more

The W Nail Bar - Nail Salons Near Me - Indianapolis, Indiana

I'm so excited there is finally a nail salon within walking distance. I recently visited for a pedicure. Online scheduling was very easy and when I arrived I did not have any wait time. My pedicure was amazing and service was wonderful! read more

See all

Worst gel-X in the world. I told her one of my nails was already lifting off and she said it's fine. Two nails have already come off and I've had to glue them back on after one week read more

my favorite place to go when I'm looking for quality and a good time! Thanks to nail tech Tiffany Harvey at bottleswork I'm obsessed with my nails everytime and it's always a vibe! I always looks forward to going! Nails in photos (only 5 days old still look brand new) Xshort square Gel X 2 coats funny bunny with layer of Chrome for that pretty shine read more

See all

I have been to the W Nail Bar twice and will never go back there. I show them the picture on the right side and got the left side. I don't think thats even close. If you cannot do something you can simply say you can't and provide some suggestions. Not giving me this and ask for compliments. Oh I haven't mention this gel start to broken up on day three. On day six, my BF proposed to me on our trip and my nail is a completely disaster. Who wants that? One more thing to the store owner: please train your employees to communicate better. If you suggest a different service, you can simply say " I think our XXX service will give you what you want but that will cost you $X more. Is that okay with you?" What I got (both time BTW) was "I think you need XXX service-"pause for 3 seconds "- which means more money". I don't think it's my job to remember your menu. I'm fine with service suggestions. However, I'm not fine with the way the person who presents it. I don't think I need to memorize your service menu or be questioned about my ability to pay you. read more

I haven't had a pedicure in YEARS and I was really excited to try The W Nail Bar! I booked an online appointment for a Thursday on a Monday morning. It has you enter your card info at check out, which I was a little nervous about. I wasn't too keen on paying for a service before I got it, but it ended up being a non issue. The nail bar itself has a cute, modern set up and a good selection of polish colors. You walk in and are checked in by one of the nail techs. I picked out a color and everything was all set up for me. The girl that did my pedicure was great! She was quiet, which is honestly what I prefer. I sat there relaxing and reading a book. She had a great attention to detail and my toes turned out very pretty! I confirmed my payment and added a tip at the end and I was done! Whole thing took a little over an hour, which was what I was expecting! Overall, it was a great experience and I will be back! read more

As Tina Turner so eloquently said, "You're simply the best. Better than all the rest." My go-to nail salon that is simply the best. Go here if you want to grow out your natural nails long & strong. read more

Chicest, cutest nail bar in Indy hands down. Have been here twice now for gel mani & the staff is very professional with a laid-back, friendly vibe. So many colors and nail options to pick from, with products made by owners' relatives..very fun! Online or calling to book is very simple & states policies clearly. Also appreciate how modern, clean, and up to date all the nail equipment they use you can tell a lot of work went into the place. 10/10 recommending this place to local friends and visitors. So cute! read more

The W Nail Bar - Gel mani! Make sure to get the added strength polish for only $10 extra...nails feel so good after - Nail Salons Near Me - Indianapolis, Indiana

Nic provided first-class service with a smile. She's been in the industry for a while and knows how to make you feel comfortable. She was quick but in no way rushed. I mean, look at these nails! The employees get along well so time went by fast because the whole room was in some hilarious conversations with everyone laughing. SUCH a blast. Cleanliness was also 10/10. Will recommend and will be back! Thanks Nic! (: read more

The W Nail Bar - Gel manicure - Nail Salons Near Me - Indianapolis, Indiana

I didn't make any plans on birthday and wanted to be spontaneous (11/27) so I called to see if I could a last minute appointment on my way downtown for coffee. They happily fit me into the schedule and Ana did a great job taking her time on my nails and giving me tips on how to keep them healthier. I love LOVE LOVE the fact that they don't use drills on your nails as it's incredibly painful. I had a gel manicure and an extra coating on top with an epsom salt scrub on my hands and lotion. My pedicure was AMAZING with a lavender scrub and scented bath bomb. Absolutely gorgeous nail salon with friendly customers and workers. I'm genuinely surprised that this place isn't more packed considering how I've tried plenty of nail salons but this one is the best in Indy. read more

See all

So I went here for my wedding nails. Me and my mom both got mani/pedis with regular nail polish on the toes and gel apres x extensions on the fingers. We had a great experience with wonderful nail artists. However, we had a few issues. When I (the bride) got home, I realized my pinky toenail on one foot was not painted. Must have not realized and forgotten? Then, just 2 days after my nail appointment, my gel nail polish on my finger nails started to peel off! This was the end result after barely touching them. For the price, I'm disappointed that it only lasted this long. I truly think that the person who did my nails was very nice and polite, but maybe rushed and didn't do a thorough job. I'm really disappointed, especially because they were for an important occasion Update: it's now been 4 days since I got my nails done and 2 more of my toenail polishes completely flaked off. Feeling more and more upset about the price I paid for Thai read more

See all

I absolutely loved the W nail bar. I had Angela & she is the absolute best! She didn't seem rushed like usual nail places are. She took her time, was gentle, and was so fun to talk to. If you're thinking about coming here, please do! And request for Angela, she can do ANY design read more