They are very personable and will answer any questions you asked them. They have been in business…read morefor years a tell tell sign they are good!!

Nicest jewelers in Akron. Very honest. The $5 they get for watch battery replacement they donate…read moreto animal rescue.

I've been a customer of Jim Taylor's for several years. The folks that took over for Jim are just…read moreas nice and attentive A special shout out to Tony who helped me put together a perfect necklace for my wife. Highly recommended

Wonderful to work with. Jim was so patient with me while I…read moreworked through what I wanted my ring to look like. I had rings from generations I wanted into one. I love it!!

Quality jewelry and service. I drive almost an hour to buy my jewelry here and get existing…read morejewelry sized. My only complaint is their lack of weekend hours, especially for out of towners who work during the week--closed at 3:00 on Saturday with no Sunday hours.

Went there to check about my class ring that was too big. The lady there was very rude and…read morecondescending about us not knowing we would have to send it back. She had a huge attitude to me and my mom, making us feel dumb for our lack of knowledge. we tried asking genuine questions that she answered very curtly and short, saying things like "Don't even bother going to other places, they won't do anything, sweetie," and when asked how long it may be "It'll depend on their workload." I am fine with the fact that I may have to wait and get a new ring that fits, but her attitude really soured the experience. On top of that, she pulled her mask down on multiple occasions, speaking very loudly as if that would make us educated. Normally, that place is very nice, but she was just so rude.

Came here to get a couple of my watches sized. Very affordable watch repair. She charged $5 per…read morewatch to take off a couple links. The attendant was very friendly and very prompt, she does the watch repair in front of you. Will definitely return for more of my jewelry repair needs.

So I went in to see how much it would cost for me to get my ring fixed because I popped a…read morediamond..it is one of the tinier diamonds in my ring but it was bugging me so I wanted to get it fixed..he said it would cost 45 bucks so I said..lemme think about it..well he then said for another 50 he'd re-dip my ring and polish and clean it so it looks brand new..and if I wanted the wedding band done too so one doesn't look better than the other he would do everything for 100 bucks..i said that sounds awesome I'll come back tomorrow and get it done..well I couldn't wait 5 minutes later I walked back in and said okay I'll just get it done now cuz knowing myself I'll get busy or forget or talk myself out of it..one hour later I picked up my pretty ring and oh my goodness sweet lord in heaven..it sparkled so bright my eyes hurt!! I don't think it looked this good when I first got it!!..they sure do have a way with jewelry here..they are fair, quick and precise. .i love this place will definitely be back!!

Good service, great folks, incredible value!read more

My family has gone there for years and it has been a wonderful experience. I had no idea what kind…read moreof engagement ring I should buy, but Cheryl was able to guide me through the process without any anxiety over the purchase. I never feel pressured to make a purchase and they have always answered any question I've had and worked within my budget. I have and will continue to recommend them to anyone that will listen!

They really seem to know what they are doing. Fair pricing- you probably won't find better. It felt…read moresafe, not sketchy like some places.

My first visit.... I was well pleased. Even though there were a number of people that day, the line…read moremoved quickly. I wanted to buy a few silver coins, and they were knowledgeable, helpful, courteous. I felt the prices were good, fair and will make that my primary store...

Courteous,excellent service.Highly recommend. Had diamond ring redone as pendant. Beautiful work…read more Fairly priced. Prior estimate elsewhere ridiculous. Very pleased.

This is a custom ring made by Tony! All of his custom jewelry he has made for me has turned out…read moreabsolutely amazing! Always excellent service. I wouldn't go anywhere else.

DO NOT take any jewelry of worth to this establishment. I broke a tip of my prong and he did not…read moreeven match what was there. Teeny little tip that may or may not hold. Also, wore the rhodium of completely and didn't even redip it before he gave it to me. Very poor workmanship. Follow up 1 day later. There was a sharp nick in the gold under where he added the tip. Now the diamond above that is gone. Again, this is the worst place you can take your jewelry to.

Great service when I took my watch in for a battery. They had it in stock and installed it and I…read morewas on my way. I also had to have a repair (re-link) to my watch and they did it at no charge. I would recommend this store and the professionals that work there.