Family-owned business!
My boyfriend and I recently began shopping for my bridal set. I came across Taylor Made Jewelry in my online search for local jewelry shops in the Akron, Ohio area and am very glad we gave it a shot.
When we arrived at the store, both of the sales consultants were busy. A man working in the back of the store came to front and began helping us in our search. Todd, our consultant, explained to us what characteristics (cut, color, clarity, carat) to look for in a diamond and showed us examples of diamonds with various characteristics. I proceeded to show him what I was looking for in my mounting (band) set and he showed me what they had in the store. When I wasn't really finding what I was looking for (I had brought pictures with me), he retrieved a couple of catalogs from the back and looked through them with me. Todd explained that if I saw something I liked in those catalogs, that the store could get those rings from the company (free of charge for me) so I could come back and see them in person. After looking through said catalogs, I had picked out 3 that he planned to order so I could come back at a later date. He explained that I could also custom-make a ring, if I still didn't find something I liked.
Todd was also very honest in terms of the price points of high-quality, certified diamonds. My boyfriend and I explained our financial situation to him, as we are college students, and Todd made us feel very comfortable during this discussion. He discussed the man-made diamond, moissanite, could be an option for us for the time being, as it is much cheaper, and a couple of years down the road we could come back and replace the moissanite diamond for a real one when we are financially ready. This option is very ideal for us as we are trying to save as much money as possible before we begin our life's journey together. (Note: If you buy your center diamond at this location, they automatically give you 25% off the diamond, plus 25% off anything else you buy for the wedding. I.e. Engagement band, wedding band/s, gifts for bridal party, etc.)
I should make it clear that Todd is not a sales consultant, but provided us with amazing service. He spent nearly 2 hours with us and explained that none of the sales team works on commission. I was very impressed with his patience for my boyfriend and me and am looking forward to continue working with him and TMJ in my search for my bridal set.
Service and quality are second to none! read more