They are very personable and will answer any questions you asked them. They have been in business…read morefor years a tell tell sign they are good!!

Nicest jewelers in Akron. Very honest. The $5 they get for watch battery replacement they donate…read moreto animal rescue.

Excellent work & expertise. Very conscientious. The only watch repair I will ever take my watch.read more

Owner is knowledgeable. Knows what he is doing but is very rude. Very arrogant. Not sure what…read morehappened to deserve his rudeness anytime I have been in there. Has done work on watches and changed batteries in the past for me but I'm not going to be made to feel like an intrusion or that he's somehow doing me a favor with gracing me with his skill to change a watch battery or fix a watch. Didn't have a scene or blow up but I will never go back there again, nor would I recommend it. He definitely knows what he is doing and does quality work....just not worth the hassle of his personality...John Tsangos jeweler does the same types of work on watches....TSANGOS super friendly.... It's just a much further drive for me.... Tsangos prices are much more reasonable as well... just my opinion.... Maybe others have different experiences...thanks

I cannot recommend this jewelery store enough!! They always take the best care of us from my…read morebeautiful engagement ring and wedding band to fixing an antique ring from my great great grandmother, you cannot beat the service at Sam's.

I had never been in a pawn shop, but one day my girlfriend and I decided to see what it was all…read moreabout. Now this was around 2002, so I don't know if the same people work there or not. But I talked them into letting me go through a box of gold, white and yellow, that they were just going to get rid of. I ended up buying 2 little bands, very nice, just what I was looking for. And they only charged $10 a piece for them. I felt like I got a good deal and I have always wanted to go back, just never had the chance, or extra money since then. (I still wear them, almost daily) I'm thinking about taking in a few rings I don't wear anymore, just to see how much they would give me for them. (I am worried that they will disappoint me, but what the heck, wouldn't hurt to try, right?)

Came here to get a couple of my watches sized. Very affordable watch repair. She charged $5 per…read morewatch to take off a couple links. The attendant was very friendly and very prompt, she does the watch repair in front of you. Will definitely return for more of my jewelry repair needs.

So I went in to see how much it would cost for me to get my ring fixed because I popped a…read morediamond..it is one of the tinier diamonds in my ring but it was bugging me so I wanted to get it fixed..he said it would cost 45 bucks so I said..lemme think about it..well he then said for another 50 he'd re-dip my ring and polish and clean it so it looks brand new..and if I wanted the wedding band done too so one doesn't look better than the other he would do everything for 100 bucks..i said that sounds awesome I'll come back tomorrow and get it done..well I couldn't wait 5 minutes later I walked back in and said okay I'll just get it done now cuz knowing myself I'll get busy or forget or talk myself out of it..one hour later I picked up my pretty ring and oh my goodness sweet lord in heaven..it sparkled so bright my eyes hurt!! I don't think it looked this good when I first got it!!..they sure do have a way with jewelry here..they are fair, quick and precise. .i love this place will definitely be back!!

Good service, great folks, incredible value!read more

My family has gone there for years and it has been a wonderful experience. I had no idea what kind…read moreof engagement ring I should buy, but Cheryl was able to guide me through the process without any anxiety over the purchase. I never feel pressured to make a purchase and they have always answered any question I've had and worked within my budget. I have and will continue to recommend them to anyone that will listen!

I needed the metal bracelet sized on my first ever mechanical watch. I decided I wanted to take my…read morenew timepiece to somewhere besides the usual mall jewelry kiosk that I've visited in the past for similar services. After briefly searching Google, I discovered Best Time Watch Repair. Their location is convenient on W. Market across the street from Whole Foods 365. Joshua was friendly, professional and easy to talk to. He removed the links from my watch, sizing it perfectly on the first try. Joshua and I discussed mechanical watches, proper watch maintenance and even the challenges of operating a small business. I'm happy to have found this company and looking forward to the opportunity to doing business with them again.

This is March of 2026 as of today this business have not returned my watches that was in for…read morerepair. When I stopped in to pick them up, they couldn't find them. The lady behind the counter said she didn't know why she couldn't find them. Then she found one them. I told her I'll pick that one up she said I couldn't. I asked why and she couldn't give me a definitive answer. She said she would check with the owner and get back with me. I never heard from her. They are stealing valuable time pieces from people. Reporting to BBB doesn't do anything. They will not let me pay for my watches. Don't let these guys repair anything of value. They're a business of thieves. Shame on this business may it be cursed by the Universe for bad business practice.

Went again. Merchandise booths change periodically. Items are locally made. Lots of unusual and…read morepractical items. I buy Akron Honey: Small business-family owned, including being bee keepers. Casual, open air restaurant was booming.

My first time visiting this market! What a concept for entrepreneurs to freely showcase their…read moreideas, skills and share their creations. A few stores are closed like the boba tea shop. This place definitely could use a specialty coffee/tea bar. It was a long wait since there was only one worker serving a long line just to get a hot drink. I enjoyed checking out unique products made with passion and creative skills from local honey to sweaters made with Alpaca wool materials.

Nick did a great job buying my silver coin collection worth about $20K…read more Since there were so many coins he recommended me leaving the collection with him over the weekend so he could inventory it. I went back into his shop on Monday and he explained what the coins were worth (at market rate). He was also very upfront and transparent on his fees (which ended up being around 10%). Everything seemed reasonable so I proceeded forward. He wrote me a check and kept the silver and the transaction was complete. It couldn't have been any easier. His shop was modern, clean and well organized. He was professional and polite through the entire process. In all a very positive experience and I recommend his service. Thank you Nick for making it easy and painless!

Nick was incredibly helpful and went above and beyond to give me the best value for my silver coins!read more

Great place to get jewelry repaired. Five star quality work! Very quick turnaround on my repair. A…read morenational jewelry store chain referred me to them because they could not do the repair. Fair price too.

Five stars on this company. I brought in two watches. The one watch just needed a battery. My other…read morewatch needed to be repaired. I had taken my watch to a major clock and repair business in the Berea, Ohio area. For years they replaced my battery and pins in the band, always telling me that its not the pins, but the hole had widen and it will keep falling out. The last time they did not put the battery in right and bent the hour hand. I thought my favorite expensive watch was broke. My wife new how much I like my watch and for christmas bought me an expensive watch. I liked it but liked my old watch more. I called the jewelry shop and they informed me about Basch's repair business. It turned out the reason my watch was not working correctly, is the hour hand was bent when the other store put in the last battery (young know it all man). Basch's watch repair expert realized there was a broken pin stuck in the pin hole, and unbent the hour hand. Watch looks and works like the day I bought it ten years ago. I WILL NEVER GO ANY WHERE ELSE TO GET MY WATCHES FIXED OR EVEN A SIMPLY BATTERY, THAT IS NOT ALWAYS SIMPLE. Thank you so much!!!!!!!!!!

Quality jewelry and service. I drive almost an hour to buy my jewelry here and get existing…read morejewelry sized. My only complaint is their lack of weekend hours, especially for out of towners who work during the week--closed at 3:00 on Saturday with no Sunday hours.

Went there to check about my class ring that was too big. The lady there was very rude and…read morecondescending about us not knowing we would have to send it back. She had a huge attitude to me and my mom, making us feel dumb for our lack of knowledge. we tried asking genuine questions that she answered very curtly and short, saying things like "Don't even bother going to other places, they won't do anything, sweetie," and when asked how long it may be "It'll depend on their workload." I am fine with the fact that I may have to wait and get a new ring that fits, but her attitude really soured the experience. On top of that, she pulled her mask down on multiple occasions, speaking very loudly as if that would make us educated. Normally, that place is very nice, but she was just so rude.