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    Diamond Castle

    5.0 (2 reviews)

    Services - Diamond Castle

    Jewelry cleaning

    Jewelry repair

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    3 More Services

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    7 years ago

    Helpful 2
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    Love this 1
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    11 years ago

    Helpful 3
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    Kay Jewelers - Solitaire, engagement ring, lab created diamonds

    Kay Jewelers

    (8 reviews)

    Went in for an Engagement Ring, very pushy staff from the beginning. One of the sale guys was…read morepushing for me to buy my girlfriend a pair of earrings, along with the ring, I said I'll take a look. As he walked away toward another staff member I hear him say " and that's how you do that" with the other female staff member saying " wow! I'll have to take notes from you". If I wasn't on a time crunch I would've turned around and walked out of this store. Needless to say I'll never go back and shop here again. As I'm buying the ring, a different sales girl is pushing necklaces on me for Valentine's Day!! I said, let's get through Christmas first. Stay away from the Kent Kay Jewelers. Hope they enjoy their commission off of this sale, won't get anymore business from me.

    They use "Account Assure", I bought into it for piece of mine and it's a literal nightmare! Was…read moreenrolled, got laid off from job, went to take advantage of their service that eliminate your balance after 15 days and they claimed I was never enrolled! I have mailed letter stating that I am enrolled, I catch them lying everytime I speak to them, never gets anywhere! They even admitted to messing up on their end/nothing I did and they still won't make it right! I've been trying to get this resolved for 2 months now! Don't buy from here! I wish I would have listened to reviews! Staff is rude, they never open on time on weekends, can't help with financing, "Account Assure" is trying to get out of paying out their services which they claim to offer! literally insurance fraud, looking into lawyers now. RUN! DO NOT BUY FROM HERE!!!!!!!!

    Diamond Castle - jewelry - Updated May 2026

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