terrible customer service, calls screened into a silent cue w/ no one there, bunk flares that don't fit correctly that came with window openings when no window opening model was ordered, a multitude of excuses & tail chasing tactics employed to spin you into a loop of frustration and giving up describe my experience with this well marketed mess of company. Further, their van builds don't appear to be original or innovative in any shape or form. Just boring off the shelf builds that lack any real unique ability or any radical features... plain old stuff touted as far more than what it really is. -Never Again. read more

I cannot click enough stars for how i have loved my new Vanspeed van conversion. The build process was 5 stars. The service and attention fromt the employees was and is 5 stars. If you want a the best go to Vanspeed as speedy as you can. read more

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Initially I brought my van to The Vanspeed to replace old Webasto heater unit with the new. After few hours past, Brent called and informed me that they found the bad wire was causing the problem and the heater was still in good shape. This was good surprise because I was expecting to pay thousands of dollars for the new heater. I saved a lot of money thanks to their honest work. The heater is working like charm now. I recommend The Vanspeed. read more

If you are like me and need to have a million questions answered before making a decision I have one word for you, Martin! Thank you again, Martin for taking the time to help me and answer all my questions. read more

We have had a great success working with Van Speed. After looking at all our options with different van builder we decided to go with they because of there sleek style and ability to customize. We use the Van only for traveling on short trips and so far we have not had any issues. What we love most in the quality in the craftsmanship. It's all custom so it really does look amazing. The owner was very responsive in getting back to us when we had questions so we were grateful for that. Over all the experience was great and it was exactly what we hoped for. It took a bit longer than we expected so that is why I did not give them 5 stars. I still would recommend them because the work inside the Van was great. read more

The Vanspeed Shop - Inside of Van - Auto Parts & Supplies Near Me - Westminster, California

I took my van to The Vanspeed shop in Westminster for some very minor help...I could not get my bench seat release lever to work. In two minutes Duran had the problem solved. Thank you to Mowe for helping me get in for some assistance. Very happy with my experience! read more

Thank you to Vanspeed Shop for the perfect build process! Duran is extremely knowledgeable and understands every aspect and has an extreme viewpoint towards quality. Mowe added amazing design touches and helped a lot as the process unfolded. Compared to other companies, it was the fastest build out there. The equipment they use is of the utmost quality and bulletproof. Could not be happier!!! read more

Duran and Mowe at Vanspeed were great to work with on my custom Sprinter camper. Being an architect and general contractor, I was very specific about the desired design and construction. The Vanspeed team was patient, responsive and paid close attention to my detail specifications. They also brought many great ideas to the conversion process. The finished product is excellent and my van feels like a mini custom home. I'm super stoked with my van and would highly recommend Vanspeed. read more

Unfortunately after a long anticipated custom build of a van that we had saved so hard to afford for touring ended up being a big mistake. On Aug 4th, after waiting an additional delayed 3 months, we expected a turn key product to the renderings we had spent so much time and money discussing and working through with The Vanspeed Shop. We put a lot of trust in their team. We were expecting a fully functional van to our specifications/agreed upon contract. Their custom work they show online and from our visits to the LA area as we were scouting what company we wanted to build the van all looked so lovely, unfortunately that was not our experience and am pursuing legal action. After being told flying out on August 4th that we would be able to pick up our finished van, it was not finished. We had to get a hotel on our own and extend the rental car, figure out travel logistics and burned days of work. This was an additional, unexpected, occurrence that cost us a significant amount of money we weren't anticipating to spend. We were excited to get the van, it's like buying a new house! A new build! But just like a new house - you start to realize if there's lot missing/wrong from the original contract. It's hard to describe how taken advantage of you feel. We literally left California in tears wondering how this happened. The estimate and contract that was paid for was not reflective of a lot of the products we've received. Although there are some features of the van we really do enjoy, unfortunately the rendering and the line items that were pre-paid and contracted for was a big let down. Many items were missing (fold out table, bathroom (paid well over 1K for a comp. toilet system and instead received a toilet (not even put together) that retails just over $100), and more), missing cabinets, lights, sliders, missing a cabinet door. The shelving was uninstalled when we arrived. The table also didn't fit (we were unable to slide under to sit and we were charged for them to raise this on site which was just unbelievable. My instruments were supposed to fit seamlessly and be protected. Instead my piano for touring sits on a wheel well and has fallen off multiple times leaving the piano now significantly damaged - we had to shove blankets and other items in the crevices of the storage just to be sure the piano could balance. My PA system was also supposed to be enclosed in a storage box, instead it sits open on the floor and has significant damage due to the dirt, dust, etc that just naturally comes into the van as you open the back doors. This van was supposed to be built for a music touring bus, and it doesn't even hold my equipment right. In fact the piano, when in the storage box/wheel area, doesn't allow for the top of that section of the bed to fit, so most times on the road the piano is fully exposed and the bed has to be put to the side (which is a big pain given a van build is so tight anyway). What was also interesting is when we asked to show the breakdown of cost vs labor the shop refused to break that down for us. Also - we live and tour in the mountains where it snows the majority of the year and the piping and water system is all under the van and only meant for warm conditions (or above freezing) - so a water system we paid a tremendous amount for doesn't work for the majority of our year / needs. This was not communicated with us that this system is only meant for "california" like conditions - so here we are with a van that we use jugs of water for cooking most of the year. We were also not given a manual or written instructions on how anything works or for reference for another buyer if we were to sell the van down the line. When we asked for this this was "not something their shop does for each van as it would take too much time". So we are left with our own video we took on site (thank God) of how to work the electronics/heat/etc. The cover to the fan that covers the blades to the blower (for heat for the back of the van) is fully missing. How did we find this out? My girlfriend went to feel the water heater to see if it was hot enough to take a shower and we had the fan going for heat. Her hand was sucked into the fan, breaking 3 blades and slicing her fingers. Thankfully our friend has medical training and was able to help us stop the bleeding. We're lucky it didn't chop all three off to be honest. Now the fan doesn't work whatsoever and we are stuck with no heat in the back of the van. We had to buy a portable heater we just plug in. Overall communication was also a bummer. I know the shop is busy but the amount of things that have been found to be different than our contracted build is such a let down. To have put all of our trust, so much money, time and excitement has been costly and emotionally draining. I'm working with another shop to get a lot of it re-done and am pursuing legal action. Was also charged 2K more than orig. contract. read more

I recently picked up my Sprinter van buildout from Vanspeed and extremely happy with the end result. Everything was installed flawlessly and I love the end result. I would highly reccomend anyone looking for a sprinter build to go with Vanspeed. read more

My experience with the Van Speed Shop from day 1 has been nothing short of excellent and professional. About a year and half ago my partner and I had a vision to create a camper van rental business. We found the VSS through a vehicle they had listed for sale. The moment we saw the attention to detail and unique aesthetic in their work we knew these were the guys to carry out the project! I met with Duran the owner, whose experience and knowledge in the field gave us the utmost confidence in moving forward with the project. We had an ambitious goal to build 4 camper vans and outfit 3 camper trucks. Before we knew it Duran and his team not only realized our dream project but also exceeded all expectations. We did our due diligence and explored many other van building companies and the main thing that set the VSS apart was their unique style. Our preliminary steps began with a general idea of what type of vehicle we wanted to use and we were assisted in sourcing the vehicles which was a huge help. The next step was deciding on layouts and features. We had a rough sense of what we wanted but the VSS offered us great layout options/ references and plenty of samples for materials such as flooring, wall fabric, cabinets, hardware, etc. This was very useful in deciding what textures we wanted to work with. Features such as AC/Heat, solar, batteries etc. were very easy to decide on as the VSS offers many options whether it is something they recommend or something you want done custom. No matter what you want they always seem to find a way to fulfill your camper needs! Throughout the build the VSS keeps you closely informed on the progress and being able to drop in and check out the work just adds to the experience of being a part of process. Our experience was 5 stars all around. I intend to continue to build out vehicles with the VSS and I strongly recommend them to be the ones to outfit your van. I am very thankful they exist and lead the way in their industry! When embarking in a project of this size you want to be able to have trust in the work and product provided. The VSS has always instilled that in myself along with other customers I've gotten to know through them! read more