At 8:20 they were still not open when the signs say on their door that they open at 8 o'clock. I realize Grant Road has been trashed by all the construction, but change your signs or open on time. People work their schedules around these things so the least you can do is show up. Never ever go here again. read more

The UPS Store - Other customer showing up also waiting for them to open. 8:20 AM still not open. - Printing Services Near Me - Tucson, Arizona

Have used them for work for years. Staff is always kind and attentive. They are always prompt with assisting everyone, even with long lines.

Usually good but today there's one person working and five of us in line. It has taken 5-10 minutes to help the people at the front of the line while no one else is serviced. Need better staffing at appropriate times. read more

Vibha readied my Tucson Gem Show poster for mailing and went the extra mile to assure its arrival (I'm in Wisconsin). Grateful for her kind approach and reaching out. The poster arrived and now I can frame it and have a reminder of everything I love about Tucson, AZ. Thanks Vibha! read more

The UPS Store - Gem Show Poster - Printing Services Near Me - Tucson, Arizona

I've had a mailbox here for years. I love everybody there. I've never had a single problem. I highly recommend.

I use this location pretty regularly and unfortunately I've run into many issues. Frequently, the computers are down and not working. The staff is professional, but not always helpful. Today, I witnessed them refusing to help an elder lady who was struggling with an Amazon return. read more

I was attempting to send a 1940's Chinese chest out of state, being that it's an antique, I knew the price would be a bit high. In the search, I checked prices at two different UPS franchise locations, and I opted for the store on Grant & Alvernon. Mr. Patel was very attentive to every customer that walked through the door regardless of the busy line of clients waiting for his assistance. Once I stepped up to consult the shipping and full pricing of the chest, he explained why the shipping & packaging would be $205 (in comparison to $324 at the previous location), and without any hesitation, I agreed - who wouldn't! *To my surprise, not only did he give a better price, but he also gave me a generous discount. Between the excellent customer service and better price, I will be returning to this location every time! Thanks Mr. Patel & Adam!! read more

They accepted my package and I paid for next day air service 10:30 am delivery within an hour they dad Mechaincal delay package not delivered until two days later and due to covid they do not issue refunds so they over charge and there customer will not answer the phone only tracking Go to fed ex read more

Adam did a great job- Quick and efficient packing coats to send. We appreciate his conscientious help. read more

Great Service. Very helpful with getting my paperwork printed and notarized while handling other customers needs. Very efficient and nice to deal with. I had a very pleasurable experience during a stressful time ! read more

I've been using this place on and off for about 4 years now and have always had top-notch service. There's a super friendly couple that always goes out of their way to greet me and to get my orders handled quickly. Today, even though it was the busy holiday season, they were able to get a document notarized quickly. Has to be one of the best UPS stores in the system. Thanks! read more

Wonderful folks who are very knowledgeable and patient, especially during the most stressful of times. Always ship from this store.

Every time I come here I get excellent, friendly, and thoughtful service. I highly recommend this place. They go above and beyond. Thank you Vivek, Vibha and the rest of the staff. read more

Extremely rude manager or owner. I needed to print a prepaid shipping label. I printed 4 pages: 2× shipping label, and 2× barcode label that goes inside the package. Each page should've been 14 cents, but he charged me $1.15 for my first 2 copies, and then 14 cents for each of my second 2 copies. The only reason that a shipping label should cost $1.15 is when UPS prints a self-adhesive label: I just made 4 copies, and taped one label to the package, myself. His explanation was absolute garbage, and he claimed that he actually charged me less than he should've. 56 cents, plus tax, is what I should've been charged. The other reviewer is absolutely right about that guy. read more

The UPS Store - Overcharged for 4 pages printed - Printing Services Near Me - Tucson, Arizona

Was in town for the Gem Show and needed to pack and ship some things last minute, Adam was working and was really pleasant, a huge help, super patient and treated my package contents as carefully as I would have, will definitely use this location next year when I come back, thank you so much!! read more

Do not use this store for Notary services. The man who does this service is incompetent and not knowledgeable about his notary services. I went there to have a document notarized. The choices the document were to have two witnesses OR a notary. He didn't understand this distinction and told me I needed BOTH. He also did so in a condescending and demeaning manner. I left and went to another UPS store and talked to someone more knowledgeable and got my service done. Run from this store. I will never return. read more

The owners took special care of an item that was very delicate. They noticed my concern when speaking with their employee and stepped in to assure me it would be packed properly. Then, they sent me pictures of the packaging job. read more

Have been using this UPS store for two years. Unfailingly friendly and helpful. Superior service in all regards. I am very grateful for their attentive and thoughtful work. read more

I love this UPS store, I have used it for yrs. and know the owners, Reva and Vevec, they are the best, very patient and kind, when my sister died and I needed copies of her death certificate they did the copies for me and did not charge me, no matter how many people are there, even around Christmas, they never rush anyone, taking the time to help all. I will never go anywhere else. Kindness and total Patience go a long way with many people. read more

Incredibly rude owner; used profanity at least three times during my visit and shouted loud enough from the back room while speaking on the phone that everyone could hear his conversation. I waited 20+ minutes to deposit a check...a service I am required to use by my bank. I'd go somewhere else if I were you. read more

So lucky to have them right here; unfortunately I never see them under a good context because it's usually for returns. Fast and efficient though, it has taken maybe 2 min max to drop something off. Really went out of their way for me too! Love them and they have my business for as long as I live and breathe! read more

I've been to the store before and never had a problem here I sit waiting for the store to open and it's not open on the times that are posted online and on the door I work night shift I need to go home and sleep. read more

I believe Vibha was the person who helped me make sure I chose the right service for sending three valuable pieces of artwork from Tucson to Seattle. Excellent customer service! They packaged everything very carefully and it arrived on time a few days later. Highly recommended!! read more

I ordered a very small print job online - just 10 copies of a 7 page document and one laminated 7 page document. The order was to be completed on Friday by 5. Saturday when I went in to the store it had not even been run. I needed it for a noon presentation, it was 11:15. The new employee in the store called the manager who he said refused to come in, but who was trying to tell the kid how to run it. The kid had no idea how and was put in a very difficult situation. The manager could be heard yelling as the kid held the phone away from his ear. What a jerk. It's now Monday afternoon and the print job was still never run. Not sure how this guy keeps any business with UPS - giving them a bad name for sure. read more

I do all my mailing and printing services with vivek adam & the other gentlemen ! They are nothing but exceptional I have always appreciated their dedication Ensuring all my needs are met ! I truly have nothing but wonderful things to say about the folks here at the UPS store. So patient fast reliable and always going the extra mile!! read more

I have been using this UPS to return Amazon products for a little over a year. After yesterday I will not return. I entered store with no mask as mandate has been lifted by governor. The store had a sign on the door from previous mandate stating "STATE ORDER" so I entered with no mask. I stood in line for about minute before the lady behind counter asked if I had a mask in my car. I responded with no, the mandate is lifted and not required so no need to carry mask. She insisted I needed one. She proceeded to walk away to get a mask for me and returned. I asked if it was latex free as I have allergy and she was not aware. The man working behind the counter became upset came over to rudely tell me it was mandated and that he spoke to the mayor and she is mandating . I then informed him that our mayor is unable to override the governor. He then again insisted that yes she could and that it was a mandate. Again I told him he was wrong. He then changed and said that they required it. Which then I said that was fine if it was your policy and would not be returning to the store. It is unfortunate for this business. I would make approximately 3-4 trips every 2-3 months for returns to Amazon. I will search for another business to support that does not require mask. This fool only had to say it was his store policy and I would of turned around and left. Instead he wanted to argue over a mandate that did not exist. By the way VASA fitness in right next store with no mask required. I had to give one star to post otherwise I would of given no stars. read more

Great Service!! There was an issue with my delivery, but the store managers worked to fix it!! Would definitely use this store again!!

Only staff member was unhappy, unfriendly, unprofessional, uncaring. Store was empty-- no wonder. I will not return ever.