Alex the manager sucks. Xander is a fat chud. I dropped off my package a week ago (to Xander) but UPS says they never got it ‍ And when I asked for an update Alex said to make a claim with the customer service number but you actually make claims on the UPS website. I tried to call back and tell them this useful information but Alex put me on hold for over an hour just to hang up. PLEASE AVOID THIS UPS‼ The other guy and the girl are fine, they seem nice read more

The UPS Store - Alex the manger putting me on hold just to hang up on me. - Shipping Centers Near Me - Stockton, California

Charged me packaging fee for an item that shouldn't be charged for... talked to Alex the store manager and he was no help...

Alexander/Alex amazing today when I needed some assistance with my package. The hospitality was amazing , the service was amazing, however I must say it is really hot in your store. I was only in there for about 5-10 minutes but it was uncomfortably hot. I can only imagine how the employees feel. The store owners definitely need to address the heat problem in there. Under no circumstance should the employees be working in this heat. read more

I usually wait to see if someone will greet me once I enter the store. Mind you there was a man in the back talking to a co worker where he can be visibly seen. Trying to get his attention or even to see if this worker looks my way. Finally looks in my direction and to my surprise no greeting, nor did I get a I'll be right with you he just walks to the counter along with another girl worker who just automatically get busy doing something still no greeting from her or him. All he says when he walks up to the register is what can I help you with. I say politely just dropping this package off. Asked If I wanted a receipt and finally he says here you go have a good day! So because of the way Pedro ended our reaction I gave him a two star instead of one. I just want the store to know that a greeting or acknowledgment with a smile would be nice when customers walk in. Especially if no one was in the store waiting. At least pay attention to the front if the store is slow. read more

The UPS Store - Front counter with no greeting - Shipping Centers Near Me - Stockton, California

They probably hate me here. I'm in here a couple times a month. I'm a shopaholic especially online! I love online shopping, it's a bad habit, but we all know shopping online... sometimes things don't look as they seem, fit, or you just plain don't like it. Almost all my returns go through UPS and this location is great! In a safe nice parking lot, next to a lot of shopping centers a Safeway with safeway gas, hotdog joint, restaurants, deli's etc. anyway, UPS staff is always happy and ready to help, never any long lines and when there is a line they are very prompt with their service. They don't judge me when I have like 5 different returns. Fast and easy shipping! I prefer this location to the one near my house that is always out of wack and lacks customer service. read more

Very patient with the customers. At time the line is long but that's only due to people NOT knowing what to do with THEIR returns! Not cause workers decide to be slow, I go here very often for Amazon returns and stamps since there is no longer a post office in Stockton! Thank you store 1452! Very appreciative. read more

Went to do a return to nike due to duplicated xmas gifts and Nike only sends QR codes to members only !!! I kept getting bar codes to return at a store yet calling customer service recognized me as a 2 yr member long story short get the App for any nike purchases or your screwed for returns ... However the rep at UPS was the one to to figure this out he was very helpful!!! He was extremely patient and he also was persistent in helping me giving me excellent advice for my own good ... In the end he was able to explain to nike rep what was needed and i got the correct label once they linked the shoe to my account and the rep printed it for me through his phone such a nice man . I just had to make sure he knows how appreciated he is for i struggled two hours back and forth and nike representatives are so ignorant they do not know what they are talking about ... Never again will i make a online purchase with nike !!! read more

I would like to give a shout out to the Owner/Manager Jason. His Store and Team are awesome. I utilize UPS & USPS often. I ship a lot of packages. The Team here is so efficient, reliable and friendly. Eager to help with all your office needs. Supplies, Boxes, Notary, facsimile service, printing, a mailbox address if needed. Yes, they are busy, sometimes you'll have to wait. You'll notice though, if you're waiting. All staff including the manager is assisting customers. So, you may have to wait, but you will get the customer appreciation you deserve. If you don't want to wait, and receive the service you expect. Then go to the other UPS stores in the area. You probably will need to wait. Thanks Jason and Lincoln Center UPS Team! read more

Don't come here if you have small kids who need passport photos taken. The guys were nice but don't know how to take the photos correctly. My daughter is 8 and had to sit on a chair to take her photo. When they handed me my photos they didn't cut them down nor had envelope for them and when I looked closely I noticed my daughters photo was off. I asked them if we can do a retake and they said yes. They also told the guy who took her photo that it looks off and too angled. He said he took it from above and said it's because she's short or small. I already knew the photos would be denied so after him saying my daughter was short I asked for a refund and got their photos done elsewhere. read more

After having been there a number of times I have to lower my review from five stars to four stars. Every time you go in the door I am hit with this overpowering cheap scent of some kind. It's way too strong and way too cheap to be pleasant. It's like they're missing it into the air. It makes you want to get out of there just as quickly as you can. read more

Not very good phone skills or customer service was put on hold 5 times without them asking what I needed very unprofessional so I decided to walk in since I lived few blocks away your staff need to be better trained read more

Jason and his team are very courteous, knowledgeable and helpful. I've always had a good experience coming here.

For years Jason and his UPS store has been an amazing staple in my and my family's life! I have lived in several states and any type mailing supports were always available for myself and my family along with family friends, This UPS store has always been a positive fixture in the community. A home away from home!!!!! read more

There isn't really a lot to say when you walk into a business and you are greeted with smiles happy employees and an extremely clean business. I love the customer service from this location and I try to go here as often as possible for all my mailing needs. This business is extremely clean inside and out top to bottom and front to back they have PO Boxes, printing options and use of a computer they are never understaffed and always ready to help you this is one of the most professional UPS stores I have ever seen. read more

The UPS Store - Shipping Centers Near Me - Stockton, California

THIS LOCATION FAILED DELIVERY!!! DO NOT USE!!! To deliver my package priority that I paid for next business day, It sat in the store for 5 days without movement. This caused a great loss for me on my own business. I have to redeliver and it will cost over $150 and a huge delay of my services and time. Delivery was in same city and they could not do that. I would not recommend the use of their services as they are not dependable. "0" stars!!! read more

In the rare event I need to return an Amazon package, this is my store. The employees are polite enough, but the lines are excruciatingly long due to the recent pandemic chaos and having to limit how many people are in the store. My most recent return took over an hour of waiting in line, and it was outside in a very cold windy corridor. The actual transaction was literally two minutes long. I know it's no fault of the employees, but keep in mind a long wait, especially in poor weather or if grandma needs to return something. Overall I'd return here but only if I had to. read more

This UPS store is my usual drop off for items. The employees are very professional and have always completed my transactions in a quick and timely manner whether I'm shipping an item, purchasing materials, or getting something notarized. This review was long overdue and prompted me to do one today was because of the very high professionalism displayed by all the staff and especially amazing manager. There were quite a few people in the store all safely distanced in our designated waiting spots, all wearing masks following mandated covid protocol for social distancing. A man, and I'm using this term very lightly, was not wearing a mask wanting to make a transaction. He was respectfully asked by a clerk to use a mask prior to rendering services, and he became verbally abusive, swearing and insulting the clerk. The "man" asked for the manager, and the manager calmly explained that it is store policy and that it would be unfair to the other customers. The guy left insulting the staff and customers saying that we "looked stupid with our masks and were sheep." He exited, then came back a minute later, began coughing multiple times and said that were "infected now and are going to die." Working in the medical field, I have seen people get sick with permanent organ damage, and have had colleagues pass of covid. I want to thank the UPS store for maintaining their professionalism during these difficult times. read more

Whenever I have a package to ship, this is the UPS store I use. It's clean, the staff is very courteous and helpful and the store smells amazing! Plus, you can have your packages delivered here for a fee. Very convenient! read more

I drove a little further from my home to avoid The UPS Store at 1163 E March Ln Ste D, Stockton, CA 95210 and had a much more pleasant experience at this store. The two employees working (man and woman) seemed to enjoy their job and greeted customers nicely. The woman that helped me was very knowledgeable and answered all my questions with care and effort. Definitely will be returning to this UPS vs. the other Stockton location. read more

I just want to show my appreciation to the employees at this store. The employees greeted me as I entered and we're very professional and kind. Thank you for the excellent service. read more

Overcharge upsell. Well return a item I bought from amazon with prepaid label, ship with the same box amazon ship me. The owner or who ever will not accept the package unless I bought a box from him, the box is like 12 " 12 X 12" and he charge it for 11 dollars. It is most funny it not like he is responsible for the damage if package got damage, but he insist the box "amazon ship it with no outer box jus use product original box" is not strong enough. Will not accept the prepaid label and shipment unless I bought a box from him read more

This location has absolutely worst service I've ever experienced in my life!!Christina the worker was completely rude to me did not acknowledge my presence whispered under her lip not another Mexican I don't think she thought I heard her. I tried to be very friendly with her and got nothing and then when I asked if that was it she says yes and then walks away for me! This is the worst example of the store I have ever seen! You should get friendlier people with actual customer service skills. I hope somebody reads this in the fires that woman. read more

Very good customer service, Jey took the time to help with my package ,very professional, and friendly

I wanted to give a shout out to Jason today who was very helpful in resolving a problem. I was coordinating with multiple parties to ensure a package was sent in a timely manner. Not only did he help out after closing hours but with a pep in his voice despite being super busy all day long. Make sure to give this guy some praise as he is working non stop to provide the best customer services despite being so busy! Not all hero's wear capes and given the world around us I am very fortunate to have Jason go above and beyond for me today! read more

I had several packages that I needed to return to Amazon. Bri went out of her way to help me, patiently waiting while U pulled up each code on my phone, and packing a piece of jewelry for me. She was kind , courteous, friendly, yet still professional and efficient performing her work tasks. read more

Five stars for customer service. Husband and I frequently drop off our excess packing popcorn, boxes, etc. The copy machines are convenient and they are always super friendly. read more

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Love the team here. They're positive and solution oriented for my shipping and printing needs. The place can get busy so waiting in line is a norm, but don't be discouraged as it moves quickly. read more

Very helpful returned comcast equipment Going here from now on.for shipping and returns Great customer service read more

This is the ONLY UPS store that I will take my business to. They are friendly and professional. I never worry about whether my packages will get where they are going because the wonderful Staff at THIS store will make sure it is processed correctly and then UPS as a company will get it to where it needs to go. As far as I am concerned, Stockton only has One UPS store and its the Lincoln Center UPS store. read more

It is refreshing to go to a business that has long time relationships with their customers. The staff was friendly and helpful, the store was clean and efficient. I'm glad I chose this UPS store! read more

Here is todays big tip. When using Fed Ex Let them know you have a AAA card and they will discount your mailing cost. read more

The UPS Store - Finally the lock is repaired. What a great day - Shipping Centers Near Me - Stockton, California

I will never know the reasons why there are positive reviews here because I couldn't get that far. Jason is great, is he? I'll have to take your word for it, but I DEFINITELY wouldn't count on him being there when you're told he will. I drove up to Stockton all the way from Los Angeles to assist my elderly mother with her affairs. Given that I don't reside in the area, it was obviously important that a notary was in and available as promised. I was told that Jason would be there on Friday. We were counting on it. I phoned the store the day before (after having already arrived in Stockton), and was told that Jason was no longer going to be in Friday. I asked about witnesses as well (only because that is something I was TOLD might be provided), and the kid I spoke to essentially said "yeah, I don't know. I'm not 18, so I can't help you and there is no one else here for you to talk to since the other person is on their break". He could not have cared less. Oh, you mean the women who left me on hold previously for over ten minutes so I hung up? "Yeah, I don't know, maybe". Seriously, don't offer APPOINTMENTS if you are not planning to honor them. I don't care how great you are if you never actually end up assisting me in any way. Do yourself a favor and go down the street to the Postal Center. Curtis was so kind and helpful and actually cares about his role as a business owner. read more

This store sucks big time! Very bad customer service and inconsiderate manager! He won't help either!!! Don't ever go to this store again!!!

This place will leave you smiling! I needed to return huge 8x6 shag carpet today to amazon. There was a long line of customers, but all the UPS workers were still courteous and smiling ear to ear! I was greeted by Anthony and I asked him if he could help me carry in the 8x6 carpet from my car into the store. Without any hesitation he gladly said yes and then helped me lug that beast of a shag carpet into the store. Great workers always create a great environment and this place is a great example of that! read more

The people are very professional, friendly and informative. This store is busy but the customer service makes it worth the wait.

Let me tell you about this store, it is so conveniently and all the workers inside are all professional. From the store owner to every employee who works there. I use them for the computer rental for faxing for invitations etc...I will continue doing business here and I enjoy the smile I get when walking in to this store. I wish I could give them 10 stars. And if anything on here is negative it's because the customer was probably having a bad day. As you can see the one and 2 star reviews they wanted something done for them. Tape cost money so yes you should get charged for using there tape. It's called a business for a reason. read more

I have to say, I was VERY impressed with my visit! I had several things that I needed to do and thought I would have to go elsewhere for my shipping needs. I did not know that this place was a one stop shop! I spent a total of about 15 mins here and I had 4 things crossed off my list. Maggie was was wonderful! She was polite, courteous and very professional. While I was being helped I started to notice it was getting busy because I had gone during lunch time. One of the things that impressed me very much was the fact that they acknowledged the customers with, "we will be right with you" and kept the line moving. They had helped literally about 7 to 8 customers within the 15 minutes I was there. That is an average of about 2 mins per customer and that is freakin' awesome! Kudos to everyone at this location and keep up the great work! I will definitely be going back to this location! read more

Very unprofessional. I set an appointment with Jason for notary. The appointment was 9:00AM. I came in at 8:50AM because I do not want to be late and the notary process will be short. It was already 9:30AM and Jason was still not in the store. I wasted not only my time but also gas and I missed my morning meeting that day. If you are planning to have your documents notarized on this location, I'd advise and recommend you to go somewhere. This UPS owner/notary public personnel has no respect for time. read more

I've never had an issue with my business account; and in 2021 for a store to say if you don't have your paper receipt there's no way to track the item is honestly ridiculous. The employee in training never gave me a carbon copy. Manager was very condescending; Jason Legaspi who stated I've been doing this 31 years; first of all that has nothing to do with the situation as he wasn't there when the transaction occurred. Second I've already spoken with UPs corporate who stated it's the actual location who adds the shipment to the UPS account which was not done. Basically stated that without my receipt it's my fault and I'm lying. Never offered an apology and didn't even look into it to figure something out. He was more agitated with his employee trying to help me on the phone as I heard him in the background state 'stop eating time tell him I'll handle it' . Will not return, very rude and condescending. read more

This UPS store always finds a way to screw something up.... first experience i've had with them they delivered my package to the wrong apartment. Second experience i missed the time the delivery guy came and they left a notice that they will send my package to the access point .. meaning they won't try a 2nd or 3rd attempt to deliver my package and it seems they're too lazy to do their jobs. Overall my satisfaction with their work ethics are on a negative viewpoint. However, the owner was very helpful in assisting me with the issue and that was an upside with these incidents. read more