Great experience at the Staples on Kettleman in Lodi. I came in for document lamination and Nancy helped me right away with a warm smile. She was very knowledgeable and even explained that some documents become invalid if laminated -- something I didn't know before. I appreciated her professionalism and attention to detail. While waiting, Jamie noticed me at the register and immediately asked if I had been helped. Both employees were attentive and efficient. It's refreshing to see such great customer service. I'll definitely be coming back! If you'd like, I can also help you create an even stronger "Elite-style Yelp review" that tends to get many "Useful" votes. read more

I normally have good things to say about this Staples location, but the service in the balloon department today was honestly awful. I placed my order the day before and specifically asked if the balloons could be ready at a certain time because I was on a time crunch. I was told yes. So why agree to a pickup time if you're not going to have the order ready? Apparently, there is a serious lack of communication between employees at this store. What really irritated me was the employee working today telling me that they "don't normally do much when they first open in the morning." I'm sorry, but that's incredibly unprofessional and not really an excuse--especially when there were plenty of employees standing around. If a customer places an order ahead of time and your store commits to having it ready at a specific time, someone should make sure it gets done. I understand being busy. I understand things coming up. But this wasn't a last-minute order. It was ordered the day before, the pickup time was discussed and agreed upon, and I planned around that time. If you can't guarantee a pickup time, then don't tell the customer that you can. The lack of communication and the dismissive response made an already frustrating situation even worse. Very disappointing, especially because I've normally had good experiences at this location. read more

I come to staples when I need a specialty item because the prices immediately let you know that this is not exactly a place you stop in to browse. That being said, I have purchased an office chair here in the past that I absolutely love and have had signs made here on multiple occasions that I am also very happy with so, when it's worth it, it's definitely worth it. The fact that this location has become an Amazon return spot has definitely increased the amount of people I see inside now which is great for them and also convenient and cost effective for people like me. I also noticed when I was there yesterday that they now have a full Party City inside the store. Like, you can go in and get helium balloons and all kinds of stuff for parties and events. Being a person who shops at party stores, this is very convenient for me and I will probably return here first next time I need to browse for party stuff. The employees here have always been friendly and mostly knowledgeable when I have questions or need assistance. I probably come here at least 6 or 7 times a year but that number will most likely increase now, especially since that have added some coupons to their repertoire read more

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I come to this Staples a couple of times a month to pick up supplies and necessities. The employees are always helpful and nice. I was surprised to see that they now have a Party City inside the store. Great for when you need balloons or decorations or banners for your party. Their prices are a little higher than others. They do have a good selection though for when you need something specific. read more

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I originally went to Staples to drop off an Amazon return, and the process was quick and easy. I had no idea my return could be so easy. Of course, I ended up wandering the store afterward and found way more good deals than I expected. They had clearance items, school and office supplies, and lots of fun little things I definitely didn't need but somehow still ended up buying. It's one of those places where you go in for one thing and leave with a few extras because the prices and selection are good. Super convenient for returns, plus it's nice to browse and see what's on sale while you're there. Definitely worth stopping in, even if you're doing a quick return. read more

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I went in to do an Amazon return of a comforter. ELSA was extremely rude telling me she couldn't take it back if it didnt fit in their box. It fit no problem! I said oh great it fits no problem. She then proceeded to tell me in a snarky voice thats the only thing that will fit in the box! And I should have shrink wrapped the comforter. Im sorry, I didnt realize ELSA paid postage on my Amazon returns. ELSA needs an attitude adjustment. She was rude and not friendly. read more

I can't say enough. I got fast and efficient service when I needed it most. The copy area was so friendly and helpful. Can't say enough. Nancy was the best. Very informative and so accommodating. Thanks again read more

Quality was good. Service was good. Always courteous and respectful and friendly and available to help.

Bought new switch 2 super hyped manager had to get it out than as ringing me up he leans his forearm on top of it and leans his whole body weight on it to keep him up. It's $550 electronic why !? Why would you do that to me . It was like he did it on purpose. Who would do that I've waited years for this and it's really expensive and it's a fragile electronic with a screen in a little box . I didn't say anything cause I didn't wanna look like a Karen and I didn't know if he would even grab a different one or idk either way super pissed about that bro my $550 console isn't ur arm rest/kickstand you can lean on the counter or just stand there seriously bro come on. Here the proof I bought it and the guy that rang me up on the invoice I believe was the manager bro?! I waited years and paid a lot of money why do me like that bro ur like over 6ft and over 200 probably why bro. read more

Staples - My receipt . I mean come on who leans there body kn something that's worth $550 and is a small electronic in a small box . Still pissed - Printing Services Near Me - Lodi, California

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Customer service is descent when you have a question about in store products, but the printing area is unprofessional. Customers stand in line and are ignored whilst the two Latina employees chat and are not told the price of the print job until it is time to pay. Better to go to On-Line Printing & Graphics in Lodi. read more

I went here to print some posters for my wedding, and Sam from the printing section was the best! He is so skilled and helpful! So glad I went here! read more

Allison and her team at the print center went above and beyond to assist me. I felt very well taken care of. I was having issues making business cards, but they took it in their hands to help me. I appreciated the communication the team had. I will definitely be back in the future. read more

Nathan in the printing department is awesome! He helped me print signs for my business and had them ready for me in less than an hour. Excellent customer service. Thank you Nathan! read more

Staples - Photo of the signs that were printed - Printing Services Near Me - Lodi, California

Nice people, is very helpful when asked. Always someone around and willing to go the extra mile on a print job.

Five star shout out to Josh at Staples on Kettleman Lane. He went above and beyond to solve my disabled sister's printing problems....not an easy fix. He saved my sister hundreds and exceeded my expectations. Thanks for paying it forward Josh. read more

I needed a banner for the celebration of love for my dear friend who passed away. Sam who runs the dept was doing 4 things at once yet he managed to make me a most beautiful banner. He then gave me a 15% discount and because the banner was for a celebration of life, he gave me a collage of photos about 4 ft square FREE. He is an expert at technology and he's kind and courteous. I'm sold on Sam. read more

Most Knowledgable and Friendly staff Ever. My recent visit to the Lodi staples tech services was a success, thanks to Adam. He was so patient and informative and answered all my questions pertaining to my Computer issues. Best store for Supportive Animals. A big thank you to Brian for helping me that day with my Service Dog : ) Best Employees at the Staples in Lodi, California!!!!! Thank you Adam and Brian. read more

I have been buying from that store for many years, the service is excellent the value and the prices are great, I wouldn't go anywhere else. read more

Every time I come in they have always been the nicest, most attentive people. I really enjoy the environment created at this location! Thank you guys keep up the good work! read more

I did an online order for return address labels - a surprise for my 92-year-old dad who is in assisted living and really really cares about his mail. I came to pick up my order, realized I had made an error in the address, and Jocelyn let me know she could correct the error (adding an apartment number) and wouldn't charge me a second time). She was 100% solution oriented, customer first, and I want to give Jocelyn and Staples Lodi a huge shout out. Picked up the corrected labels this morning, and they made my dad SOOOOO happy! read more

Sam in the photo and printing department went above and beyond. I dropped the ball on designing a poster for my grandmas memorial and he took the time to redesign it for me in 20 minutes. Excellent service, excellent quality, and exactly what we wanted. Thank you so much, Sam! read more

Beware of shipping anything of any value from this location. There is at least one thief working there. My package was securely sealed and would not have simply come open. And, if it had been opened, there is no way that the item within could have fallen out by itself since it was very tightly rolled within a reinforced mailing tube. The thief broke the seal, removed the item, and then replaced the top which would have then been loose. Per UPS, the package was found with its top missing and empty. Unfortunately for me, UPS will only cover $100 and my item was worth many times that amount. And yes, I was very lax in not insuring it--but that doesn't excuse the thief. read more

I don't need to go to a place like Staples too often, but I've recently found out they have a number of services, from printing to scanning, that you can handle if you are on the go and in need of taking care of some important documents in a cinch. I've used Staples to print out and scan papers I needed sent in on a quick deadline, recently, and they've absolutely delivered. Best of it, it seems like this service is available at all of their locations. I can't speak to the pricing or service outside of their print and go station, but the staff at this particular location is always friendly, welcoming me with a "hello," asking me if I need any assistance, and wishing me a nice day upon exit. I should probably cave and just get my own printer, at some point, but let's face it. Printers are difficult and don't always work. Staples comes through, though. Will I use their service again? You bet. read more

Watch for their coupons and specials on the 'deal sites'. Recently I was able to stack discounts/coupons and scored a case of printer paper for $5. http://www.yelp.com/biz_user_photos/Lh0WeP1OgSTIuLyflMopiw/upload?upload_finished=1&successful[]=8nTKdNCQLx5DnSEPB_VGwQ Regular price was $50! Deal! read more

Staples - Printing Services Near Me - Lodi, California

Way to go Staples! I use to use their print center years ago but it was so inconsistent and unreliable that I had to stop using them. We own a small business and I needed a place I could count on. I decided to give them another try on a small project I was working on. I was impress, especially with Sarah and Caroline who went above and beyond to help me. I rarely write reviews but it has improved so much that I want to refer them and I'll be back! Thank you Staples! read more

Way back in the early 1990s, I saw Staples and Circuit City shopping centers popping up all over the Philadelphia area. They were competitive and they had great products and even had reasonable prices. Today, it's so different. Staples is expensive, and seems a take-it-or-leave-it company. When I visited this location, I expected to not find what I wanted--wired shelving that showed up on their web site--despite, their horribly twisted search functionality. I practically took an inventory of the whole store, and of course, I didn't find what I wanted. I found several other items that were interesting, but I left without buying anything. The store was fine, and I can't fault the employees. It just feels as though the whole company is a mess that needs some clean up. read more

Exceptional service yesterday and again today by an employee in your printing area...She was EXTREMELY helpful and knew exactly what I wanted to print... Please give this employee (Sarah) something nice to show her she is doing an Outstanding job! read more

Just very helpful and I've came a couple times this week and have nothing but great things to say. The gentleman working at the printing department took his time with me and was very patient and help me get my paperwork printed out and emailed read more

This is for the techies at Lodi staples. I'm an IT professional from Santa Rosa (2+ hours away), who personally likes shopping at my local store, and often drag my friends and clients in for a better deal on hardware that the store that has the "peek squad". More than 14 days ago (as I learned), I had sold a friend on an HP desktop that was ideal for his situation. Set it up, and all went well, until yesterday, when the unit had overheating problems. Talked to "Jason" (IIRC) there, and, as a matter of professional courtesy, he said he'd swap the drive from the overheating box, into a new one, and forgive the $70 fee (Yeah!), as long as it was within the 14-day window for DOA's and returns. Turns out (whoops!) it wasn't bought 13 days ago, but 19. One of those nastys that happens. Hardware that works past a month usually works for years after that, and we were in the "twilight zone". Jason to the rescue! He worked The Rules, sold an extended warranty after-the-fact, swapped the drive, and saved my client the cost of ME coming out to deal with it. DA(rn)! I love Staples! read more

It's been awhile since I bought that Nexus 7 tablet. Several business decisions were made at Staples since then and I don't like any of them. First off, they stopped selling Western Digital internal and external hard drives. This is insane to me. My family and I have never owned a Seagate hard drive that lasted longer than one year. Meanwhile, my portable WD external is still going strong after 4+ years. Second, they're pushing towards the gaming chair market. There isn't a single feature a gaming chair possesses that a quality office chair already has and with a lower price. If your favorite e-sport team logo means that much to you then more power to you. For everyone else, it's a waste of space you'll stare at on the way out. Finally, and this my personal opinion, I don't believe they've kept up with pricing against other competitors. Almost every item I was interested in was cheaper in Amazon, Best Buy, Newegg, or B&H the moment I searched for them on my phone. You will notice that these issues are company wide issues; they have nothing to do with this local branch. Yet, these problems are driving me farther and farther from returning for even just a minute of window shopping. It's just unfortunate. read more

Don't honor their price match guarantee and the girl working the counter was incredibly unprofessional. I will never go back. By the way, Amazon has ink much cheaper. read more

Sam in the Printing department is the best ever !!! I have nothing but respect for the work he does. He is always so helpful, patient and knows his stuff. If you need a designer, printer, hand holder he's your guy. read more

I have been in a few times to get help at the copy center. I needed some prints scanned to an email. Kelsey was very friendly and efficient. even helping more than one customer at a time. I hope she dose not leave. read more

Staples is one of those places that I usually only go to when I can't find what I need at Target next door. Their customer service isn't great and their prices are on the high side. I recently ran into Staples to grab one thing. The clerk that checked me out seemed less than thrilled to be doing what he was doing. There was little acknowledgment and and the exchange was awkward. Not the most welcoming shopping environment. read more

I had a great time going in to get some things printed out yesterday! Jocelin was committed to great service and very friendly. The atmosphere was awesome. Thank you so much for your help I was in and out in no time! read more

Horrible customer service! I had an employee tell me I was wrong, and try to argue with me!! I'm in Customer service-you don't do that!!!! In the end, he found out I was right and it was a simple mistake on their part. No big deal until u try to blame the customer!!! I will never in my life go by this staples, nor drop my computer off ever again, and never recommend anyone step foot in this store. Drive the distance and go to another one. Or pay the extra buck or two and stop by best buy. read more

Any Staples I go to has bad customer service period. I'm wrong and they're right. Sometimes they don't honor advertised sales and coupons. I guess a few weeks ago all the planets and stars got aligned because they actually let me stack all these coupons and rebates that shot down the price of a laptop to $270. The deal was too good to pass up, so my older brother bought one also. My brother and I felt like we just robbed the place when we walked out of there. I was actually looking over my shoulder walking out waiting for them to call us back in telling us that they F'd up. Score! Thanks to the tech who helped me. That is the first time I ever had a great experience here or any Staples. read more

It's the usual office supply store. We've gone there for file boxes, office supplies, furniture, etc. etc. Employees on the floor are usually helpful when I try to explain what I'm looking for (even when I use vague "girl terms" instead of what the item is actually called), tho my husband - serious computer geek - gets frustrated at their lack of computer knowledge from time to time. I'm like a kid in a candy store when I walk through all the rows of pretty office supplies and organizers. Have to be careful, because they aren't cheap. Go to the back right corner of the store to check out their clearance stuff - sometimes some good things buried back there. Must RAVE about the printing department. I go there from time to time and get flyers and the like printed. The employees in that section are friendly, helpful and really know their stuff. Went there yesterday with a .pdf on a flash drive that I needed a dozen copies of immediately, and even though I embedded the fonts, and it was displaying correctly on the screen, it was screwing up when it printed. One of the guys got it fixed and I was out of there quickly. read more

Their representatives are very helpful, won't leave you stranded, the same when ordering over the phone. I'd ordered 25-50 flat mailers that showed would accept a regular sized sheet of paper. When I got home and tried, the mailer missed in width by 1/2". Called back to report misstated size, they told me to keep/throw out the mailers then proceeded to refill my order with the correct size and at no extra charge! read more

Whoever the girl is in the copy/mail center is is running ish!! I mean running it. We arrived around lunch time usually the busiest time and she handled two customers in the friendliest manner possible. She's a bit petite I can't remember her name for the life of me but she is charismatic and knew her stuff. I was there to have a few things laminated they competitive prices and had my things ready when she said they would be. read more