They claimed my package to be delivered but it never came then they tried to cover up the fact that…read moreit never came. Scum

I've been there twice now, and I was impressed with how quickly they handle things. They did not…read moredo anything special - friendly, timely service and my expectations were met. Then again, that is relatively unique in quick print and deliver business.

This review is based on Gartner Studios' 12" X 12" scrapbooking papers…read more My long and winding search has finally achieve closure as I've been scrying all over the cyberspace and craft arts retail stores. As an avid philatelic, Gartner Studios offer a vintage "postage stamps" in their Bon Voyage collection which is a great partnership of a few of my many passions to combine stamp collecting and scrapbooking. Sadly, no company or individual offer vintage products yet with a modern appeal.

I received one of their wedding invitation kits and was very frustrated when for some reason…read moreneither Kinko's nor Office Depot was able to print on these. I used their template and everything. I was forced to use a different quality paper and size provided by office depot because for some reason they could not print on them. Also, out of 20+ white envelops only about 8 of them are in good condition and clean. The rest of them are dirty or stained with something which I have gone ahead and attached pictures of. This is ridiculous. I am very unhappy and hope nobody else uses their services or products.

Very pleasant and fast service. Thanks, Patti!…read more I took an antique lamp here to ship to myself out of state. It was packed very well! I can't believe everything fit in the box with all the bubble wrap and paper! I would use this place again for sure!

Government should actually pay for a bigger parking lot no parking for pickup lol. I was lucky to…read morefind one spot.

I think they do a great job, especially when they have been coping with COVID and staff shortages.read more

I was just treated so shockingly rudely by a staff member at this store that I am still shaking. A…read morefew days ago, I ordered 10 4x6 cards to be printed. I sent two images- one that was labeled "inside". I thought it was pretty clear I wanted "cards". They even asked if I wanted envelopes. When I got to the store I saw that they had printed they them as flat cards not folded cards with the image inside. I said I asked for cards. These were for a group gift where I wanted each person to be able to write another message in the cards. The cashier asked for the person who made the cards to come out to speak to me. He was immediately rude and combative and said those are cards. I said I can show you the email where I asked for cards with two images- not a postcard. He then said "don't call me a liar". I was completely shocked and said I never called you a liar and I don't think that's a very appropriate response. He said "well don't put words in my mouth". I said I never put words in your mouth I just said I ordered a card with an image on the front and one inside. Shockingly he said you know what- just take them and go elsewhere and waved his hand at me. He completely escalated and was combative in a situation where I was in no way being rude or aggressive. He could have easily said if you want "folded cards" we will have to charge you more and I would have happily paid for them. I've lived in Woodbury for over 25 years. I've never in my life been treated by or talked to like that by someone at any store anywhere. I was so shocked I was literally shaking when I left. I turned at one point to a clerk working at another register with bug eyes like "what is happening here" and he shrugged his shoulders at me! Like this is how they talk to their customers. I went online afterwards to their website to see if they have had other issues with rudeness to customers (they have). I was in disbelief to see that the person I looked at appears to be the same person shown online as the franchise owner. Before I walked out I think he started to realize how out of line he was and he said well I can reprint them for you but at that point I was so in shock and couldn't believe what had happened I said no and left very shaken. Unbelievable.

DO NOT USE THIS LOCATION!!!! Very rude staff!!!…read more The staff and management is extremely rude. I sent an urgent package with medicine that was needed for family over night guaranteed delivery and spent over $160. The store refused the package twice even though their website doesn't say anything about about not receiving packages without having a mailbox. They were only concerned about selling me a mailbox for the one week my family is in the area every year. No one attempted to call me to let me know there was an issue so that I could rectify the situation so that the urgent medical supplies could be received by my family. The last individual I spoke with who did not give his name used passive aggressive terms like " brass tacks" and just told me if I didn't like it to call the UPS 800 number then proceeded to hang up on me. When I called back to ask the name of the individual somehow everyone had memory loss.

I was pretty impressed with my experience here over the holidays. I refused to wait in line at the…read morepost office so I ended up here. There was a pretty good wait here too, but they kept it moving. Had everyone grab a number so you could wander around a bit....look at greeting cards and office stuff. I've been surprised at how many people don't realize you can ship USPS stuff here. Friends of mine were like "seriously? That's not just for UPS pick ups?" Maybe I just have dumb friends.

3:31 while I was standing in line. You have to be kidding me. Seriously the fact that you are…read moretrying to defend that action is incredible. Good luck to you. No need to respond. Sir, You entered the store at 3:30pm. It was explained on the phone to you that the employee handling notary work today needed to leave by 3:30pm. I'm sorry that you feel customer service wasn't delivered in this situation, but if you were on a deadline for this, surely you could understand the time constraints of the employee as well. The employee you dealt with at the counter wasn't informed why notary services weren't available after 3:30, just that they were not. Your Team at The UPS Store 808 Carmichael Road Hudson, WI 54016 Phone (715) 386-2222 Fax (715) 386-2121 Web https://www.theupsstore.com/5335 From: Vito Mitria vito@beaconmgmtadvisors.com Sent: Wednesday, September 9, 2026 5:25 PM To: The UPS Store #5335 store5335@theupsstore.com Subject: Lost Customre....you need to explain customer service to your folks...if i could give you a ZERO as a rating, i would. CAUTION! This email originated from outside of the organization. Please do not open attachments or click links from an unknown or suspicious origin. So I am a customer of a UPS store in Chicago and find myself working up in Hudson, WI these days. I needed a document notarized and was told on the phone that the notary would leave at 3:30 today. I rushed to the store and arrived a few minutes before 3:30 and waited in line. I made it to the counter and told the gentleman that I needed a document notarized. I was told that notary services ended at 3:30. I said I understood and that was the reason I was there at 3:30. I was then told that it was 3:31. 3:31 and so I couldn't get the notarization done. I would have preferred that he friggin lie to me and have said that the notary was gone, not that it was 3:31. I will be working up here off and on over the next year and I will never utilize the services of this location.

I had to print documents for my cruise. I had no clue of what to do. Mike took great care great…read morecare had it printed in a few minutes. I'll let family and friends know about Greendog packing & shipping. I'll always go back for printing and shipping needs. Thanks again Mike

Great little place which does a bit of everything. The owner Mike is a really nice and…read moreaccommodating guy who always goes out of his way for his customers.

This was listed as a Fed Ex location to drop off a return. Woman behind the counter said it was a…read moredrop off only? I said "Great- that's what I have" She said "I can't do it the scanner is broken" Very rude.

Excellent service, very efficient. And the store dog made our day! We drove out of our way to this…read moreshipping location to see her based on Yelp reviews.

One of the nicest, most thorough mailing places I've gone to. Been going for years, and we love…read morethe people there too! HIGHLY recommend!