I returned a product from Amazon and they were very helpful to me. I'm not a full time resident here and they helped me out with the shipping label. read more

Returned a couple Amazon items here yesterday. Fast friendly service at 1 pm. Plenty of parking too.

Mostly staffed with uncaring and unhelpful people who make you feel like they are doing you a favor by taking your business Sad that is not even surprising these days read more

Do not use this store unless you are desperate--they are charging double what it should cost. Go online to the official UPS website, buy the postage there, and print your label. Or just go to the post office. Just a heads up! read more

Superb customer service and excellent notary! A++ rating! Highly recommended for anyone who needs to drop off and return Amazon packages, ship boxes, etc. Thank you! read more

I went to the store to ship out my 3 Amazon returns. I had the QR codes and the correct packaging to ship them out. I arrived at the store at 6:40 and they close at 7:00. 1 woman was counting the money drawer and the other had her backpack on, as if she was leaving. Neither one talked to me and acted so bothered that I came in and apparently interrupted them trying to close early. They didn't make me feel welcome. read more

Most relevant Newest Highest Lowest Mike Smith Local Guide·13 reviews The manager of this store absolutely 100% should not be working in a customer service role. She is a completely miserable, hateful woman. My wife had an awful experience with her and was literally screamed at by the manager. Upon talking to ... More Marie Maher Local Guide·8 reviews·8 photos a month ago Well you did it. You've sent my 9 years of business at this UPS store to the River Run Pack & Ship across the road. I had an embarrassing experience that left me furious and disgusted. Today, I had a package for drop-off at The UPS Store. ... More 1 The UPS Store (Owner) a month ago Hi Marie Maher, thank you for your review and for bringing this matter to our attention. We apologize for any rude treatment you experienced while visiting our business and for any negative impact it may have had on your overall experience. We hope you will give us another chance to provide you with the high-quality service we are committed to delivering. If you have any further questions or concerns, please do not hesitate to contact us at store6904@theupsstore.com. Thank you for your business. Sharon Eliasek Local Guide·17 reviews a month ago Usually ups ground store is very good, however an employee messed up shipping my package and when I brought it to the manager she was very rude, was defensive about defending the empire and then told me to take my UPS ground package to a ... More 2 PERKWAY Or no way 1 review 2 weeks ago New I give 5 stars because of an associate who was a younger lightskinded girl with slick back hair , she was very helpful and kind with me. The manager on the other hand is a different story and I try to avoid the store when she is on the clock Mike Smith Local Guide·13 reviews 46 minutes ago New The manager of this store absolutely 100% should not be working in a customer service role. She is a completely miserable, hateful woman. My wife had an awful experience with her and was literally screamed at by the manager. Upon talking to friends, neighbors, and a UPS driver I know, they concur. The owner must be no better and obviously doesn't care. He even had the audacity to come into my wife's workplace next to the UPS store and harass her and demand an apology (over a situation that HIS manager instigated) while she was working. Completely out of line and a complete ignoramous action. I have attempted to contact the owner by email about the situation that occurred but have received no response from him. I suppose it doesn't matter since he obviously doesn't care anyway, he must know how horrible his manager treats the customers and doesn't care. Mr. Rodriguez, if you wish to contact me, please do so. You and your team in Southport have my email address and cell phone # from emails I have sent. I'd be happy to speak with you and accept your apology for your manager's poor behavior towards my wife as well as other customers. read more

I thought the staff were very nice. Their internet was down and a woman ahead of me was very rude to one of the staff. I made sure to be extra sweet to her as she deserved it. Clean store and a typical UPS store :) read more

The UPS Store - Shipping Centers Near Me - Southport, North Carolina

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Personally I found the unmasked male clerk, who was constantly wiping his snotty nose too disgusting to stay. All 4 other female employees were properly masked. This guy was new and asked another employee to come over close numerous times to show him how to do something. I could be no part of this disgusting situation. Idiots that think their shit doesn't stink! Over abundance of ignorance in Brunswick county. read more

Be aware that the new UPS store in Southport sells USPS stamps at $.55 and will ship your packages through USPS at a 10% markup! Also when measuring boxes for shipping your treasures across the country, inches are routinely added as an outside measurement to increase costs and often, if the correct box is out of stock, a larger one at a higher cost will be used and padded with peanuts at your expense! Convenient but expensive!! read more

The UPS Store - Great customer service. - Shipping Centers Near Me - Southport, North Carolina

Always friendly and fast! I have used their Notary services often. It's an amazing convenience!

I have used the UPS store on Long Beach Rd in Southport, NC many times. A shout out to Maddie who was so helpful today and took care of getting my grandson's package bundled to ship to him in PA. Thanks for your great customer service! Keep smiling Maddie! read more

This is a basic UPS store. Offers shipping, mail and box receiving. The store is in a great location, with easy access. The employees are helpful and friendly. The mgt, female owner, on the other hand is more worried about getting your dollar than providing friendly customer service. It's a shame as that is what they have to offer. They are not the only game in town. read more

We have used the UPS Southport store for over a year. Always great service and advice. Recently we had the need to ship a computer to my daughter in Boston. We packed the computer ourselves with a computer box, bubble wrap , etc. The UPS store wrapped the box in a Fragile tape and I paid for the insurance for $500. Long story short the computer arrived in Boston looking like it had been used a football. Put claim in. Pete was especially helpful calling us and following up. UPS denied the claim??? If not for the continued effort of the Southport store and Pete we would of lost it all. UPS eventually paid up the insurance claim. I picked the computer back up at the Southport store...Yes UPS shipped it back in the same box. Lesson learned, let UPS box and pack valuables. Only then will UPS corporate be clear on the liability, should something happen to your valuables. Thank you UPS Southport! read more

I was so happy to see a UPS store open in Southport and even happier with the customer service! Kate was extremely helpful with a very specific print job I needed and anytime I need something shipped it's always a breeze. Highly recommend!! read more