Horrible customer service Bought a $27 phone charger…read moreclearance rack in a closed box with alarm cover on it. It was originally $59 so I thought I was getting a high quality charger. Turns out that it did not work. Brought it back the very next day and s would not refund it or provide store credit "since it is clearance". Non functional item with no refund. Spoke to the manager James, who refused to help other than offer me a phone number to call some corporate headquarters. I have better things to do with my time then spend two hours on the phone for a $27 refund. What I did learn from this is despite my attempts to support my local brick and mortar store the terrible customer service has lost me. I will be using Amazon from this point on. At least their return policy is better than this place. One day when the out of business sign goes up, I will not be surprised.

I had a very bad experience with Ashley in print services. She made a critical error and NEVER…read moreapologized. Store manager got involved and was helpful and comped my bill. However, the brash and authoritative attitude of Ashley leaves a VERY bad taste in my mouth. The "multi-tasker" needs to slow down and do things correctly. Errors offset alleged "speed"!

When I got here the store was closed even though it was almost 10 am and has been open several…read moretimes at 10am even earlier in the past. There was a sign on the door that says "be back in under 5 minutes " I waited over 5 minutes and nothing. I guess the manager of this store is fine with employees running around all over Walmart when they should be at the store when it's supposed to be open. I've found another fedex location to go to. Will not be coming back here!

I dropped off a package with returns with a FedEx label to Mailbox Express, which we've used…read morebefore. I waited for the return to come in, and I checked the tracking. After about 30 days of not seeing my return processed, I called FedEx, which said that it wasn't delivered. I then checked, again, the tracking on the Mailbox Express receipt said delivered. I then realized it was sent via UPS instead of FedEx strangely, so the package scanned was clearly not the package dropped off. In fact, it was delivered to a different state and not recoverable. After a month of talking to FedEx, UPS, and the store it was being returned to, they placed the blame on the third party shipper (Mailbox Express). Mailbox Express let me know that their receipt/policy says that they take no responsibility for any package that isn't delivered properly and that it's the responsibility of the shipping company that it's then sent to. Unfortunately because this wasn't an error of FedEx, the return store, or UPS - this is apparently just a loss. The package of returns was over $500, and despite this very clearly being a store-error, sending it via the wrong service not at all affiliated with the label adhered to the package, they offer no recourse. Good luck if anything goes wrong with your package at this store. I was recently laid off, and this money means a lot to me. I think it would mean a lot to anyone. *I've never left a negative review for anyone, ever, in my 32 years on this planet. I work in the service industry and formerly customer service and know how much these reviews are crucial to a business and one bad day or bad experience shouldn't be reflective of an entire institution that employs multiple people. But this, I have to say, is egregious.

Corey and his family are wonderful! We are so fortunate to have their small business in Monkey…read moreJunction. I love that they are a small family owned and operated business. I've done a ton of business with them over the past 5 years, and it's always like seeing old friends every time I walk in. They are kind, dedicated, incredibly helpful, and a joy to do business with. I greatly appreciate that they also offer fax and notary services, and they also offer a great selection of greeting cards.

Excellent, friendly customer service. This is my go to store for all my packing/shipping, copy/fax…read moreand office needs. I have had a mailbox with this location for the past 12 years. The family who owns and operates this business is always very courteous and helpful - I strongly recommend them for all your shipping and office needs.

The behavior displayed by the gentleman with glasses is historically rude and unprofessional. There…read moreis never an effort to communicate respectfully on his part. This kind of attitude reflects poorly on the company and needs immediate attention. With my luck, he's the local owner.

As a client of the business for over 6 years, I find it to be price gouging!! It has increased its…read moreprices every 6 months causing my family stress trying to keep up with the price increases. We have 2 units and we are a military family. We've had to go in both units and clean them and throw away items due to the RATS DROPPINGS. They never said anything to us about the RATS. I Feel they should honor the families that has been loyal to them over the years. After receiving another letter of the prices going up another $75.00 we are forced to find another place with comparable price that doesn't go up in prices every 6 month.

I have been a customer for over a year and I would not choose any other! The service is always kind…read moreand friendly. They send you payment reminders which are extremely helpful! Paying is so simple, and they offer different options to make payment. I feel that my stuff is safe and secure with the gated entrance and security.

The staff here is most courteous and professional. No matter what clients demand, I have never…read moreseen them lose their cool or professionalism. Everyone is eager to help and very polite. Great location!

The Myrtle Grove and Fayetteville Post Offices have a cute game they play. They don't scan the…read moreprepaid packages until they reach their final destination, sometimes as much as 7/8 days later. Or they put an exception on the package and NEVER ship the item! If you must use this PO, then stand in line for your prepaid packages and get a receipt, this insures they must scan or put exception on your shipment!

I been renting trucks and vans from this place many times and never had any problems they always…read morehelp me if i need extra hours or another day.

Do not use this place. They like to overcharge for gas. Was provided a truck with 3/8 of a tank…read morefull and returned the truck with 3/8 of a tank full. We went 52 miles and filled the truck with 6.89 gallons before we returned it. We were charged for an additional 3 gallons. I went to complain about the overcharge and was told it all depends on the age of the truck and how it was driven. The average U-Haul truck gets 6 to 12 MPG. This is not adding up. Do not use this location. They have done this to others!

The manager is exceptionally rude and unhelpful, and they only have one person on the donation side…read moreof things

The place was clean. It was organized. The location is convenient. The parking is close. That's…read morethe good. I love a good thrift store. Even if I don't buy anything I enjoy looking at the merchandise. This place is disproportionately heavy on the clothing. The housewares section was one section at the back of the store. The furniture section was tiny. The books section was okay. A lot of the clothes weren't nice enough for resale(especially in the bins where they were just piled up for people to plunder through.) The wall art section was scarce. They only had one cashier checking people out.