There are a couple of UPS Stores in our town. I usually use the other…read morebut today I went into this store on Oleander Drive. I had some baby clothes packaged in a brand new Copy Paper box from Office Depot. I have shipped many times in my own boxes and this one was fine. The clerk however told me she could not ship it unless it was in a 'shipping box'. Although this seemed unusual I was in a hurry and figured the normal shipping on a box this size and weight has been about $40 so I'd just pay them for a box. First she charged me $39 for a BOX! Then she charged me $100 for shipping. I sincerely believe I was taken advantage of and deceived by this store. I will never go back in there and discourage anyone from using this store. The other location is friendly and honest by the Lowe's near Best Buy.

Wow this place by far has the nicest ladies working there. I needed some pages laminated and she…read moregot it done perfectly! The other one was super friendly as well, and was helping all the others coming in. I wish this was my local ups store, as my two locations aren't that friendly. Easy to find and plenty of parking. Kudos to these awesome employees. Give them a raise!

I've used this specific location for a number of years now. The owners and employees are all…read moretop-notch.

I recently moved to new area and had a package scheduled for delivery. The package was scheduled to…read morebe delivered between 2-4 pm, however it came before noon. Upon arriving home I saw the UPS post it on the door and was initially frustrated that the driver didn't just leave the package as instructed in the notes. So, unsure of what to do, I called this UPS store and talked with Red, who also happens to be the owner. (I found this out after he had taken care of helping me) Not only did Red help locate my package, and the store it was being held at-he instructed me on what to do if the access point store said they didn't have my package. Furthermore, Red remarked about 5 times, to call him back if I needed anything, or wanted more assistance regarding my delivery. He explained he may not be able to help find it, however he would do whatever it took to try and help. Red went above and beyond in assisting me and I am extremely grateful for his patience and service. He could have easily ignored me and replied with-sorry I can't help, however he did not. This shows that Red has a moral compass and truly loves what he does. I appreciate Red and his willingness to help me out with this situation and if I ever need to ship anything through UPS, you best believe I will be heading to Red's location! Thank you Red!

Excellent, friendly customer service. This is my go to store for all my packing/shipping, copy/fax…read moreand office needs. I have had a mailbox with this location for the past 12 years. The family who owns and operates this business is always very courteous and helpful - I strongly recommend them for all your shipping and office needs.

The behavior displayed by the gentleman with glasses is historically rude and unprofessional. There…read moreis never an effort to communicate respectfully on his part. This kind of attitude reflects poorly on the company and needs immediate attention. With my luck, he's the local owner.

This is one of the closest UPS stores in the area relative to Murryville. They are very efficient ,…read morequick and pleasant to work with.

Stopped in here to mail something this morning. The man was very friendly and said DMV would get it…read moretomorrow. Easy access with plenty of parking and huge bonus, TJ Maxx next door. lol

Vic, Derek, and Kelsey were all wonderful to work with. We came in before close with a pretty hefty…read morenotary ask (and our toddlers with us as well to add to the chaos). They were so kind and stayed late to ensure everything was completed. They all went above and beyond with their service and we will definitely be back. Thank you!

Love the employees in this store. With all the online purchases I make, it's convenient to have a…read moredrop-off spot for Fed ex, UPS and USPS returns. The staff here is friendly and always helpful. I would recommend that you ask for a receipt when dropping off a package, so you can track when the shipment gets delivered. Plenty of parking and if you need some packing needs, this store has everything you may need.

Disappointed!! I bought an item from Amazon and PetSmart to be sent to my PO BOX. Both sellers sent…read morethem via FedEx, who doesn't ship to a POST OFFICE. First off... Why send it this way?! Instead of contacting me at the provided number/email, the packages were sent to my old address far away from my current home (have no idea where they got this old address) Contacted FedEx to pick up the packages, however they never came to pick them up. Luckily, the old neighbor was able to drop them off at a half way point. This location, which I thought was a FedEx site. When I arrived here, the guy states they charge over $10 for a "pick up fee" for these packages! This was not mentioned on the phone when I called to ask if they could hold the packages..... $10!! FedEx did not deliver them correctly and I'm penalized for trying to get my packages at an authorized FedEx dealer. Dude didn't even ask if he could help me get the over 50lb package into my car. Not cool.

Justin was very helpful, friendly and made it very simple to ship off my items! Recommend this…read morelocation!

I was in need of help with package shipping and tracking questions and Tara was very helpful,…read moreknowledgeable, friendly and provided me with everything I needed to know. I would definitely recommend this business.

We brought an iMac 27 down from a UPS store in VA to this shipper, because the cost of shipping it…read morefrom that store was so exorbitant that we couldn't even believe it. Ben from Goin' Postal not only worked with us to get the computer wrapped properly, but he gave us the best guidance on shipping it at a reasonable cost (and which also covered insurance for it). We were beyond pleased with his service and store, and we would highly recommend him and his very friendly staff for any of your shipping needs!

I was in your store trying to get some tax information off my computer for filing taxes and I was…read morecompletely lost your associate was very helpful I felt a little guilty because it took some time but he was very determine to help me I asked him for his name so I could give him a plug since we cannot tip them his name is James D thanks James have a great day

Owner of this franchise has directed his/her employees to NOT check in any Amazon returns except…read morehaving the customer do it themselves through the kiosk. Today there were 8 people in line out the door and 3 employees behind the counter just standing there doing nothing...well actually one was wiping down counters. When requested for help since they were just standing there, they said they had been instructed not to do so. I could understand it if snyone at all had needed something, but that was not the case. They were asked by most of the people coming in to see the line and them just standing there. Perhthey need a UPSonly line that is waited on fist, like First Class at airport, and then help others. It was absolutely ridiculous and a rainy day to boot. Pick another location for your returns.

I've used this place multiple times and have no complaints! They are patient, kind and courteous…read more Buy stamps, drop off packages and ship from this little shop. There isn't a need to head to the post office. They have multiple options for shipping packages and have quite the variety of stamps. The service is great and always quick! Which is appreciated! Keep up the great work!

Exactly what we needed! We can not be home to sign for delivery but Goin Postal had our back. Thank…read moreyou.