Exceptional customer service. They followed up on a delivery issue, that was not their fault, and helped resolve it quickly. Nathalia is truly an excellent manager and her staff is friendly and professional. I use them often and will continue to do so. read more

I was here to have something shipped out at 6:56pm. There was an African American man at the counter, so I asked for help. He was very dismissive and preferred to have a conversation with his co-worker over assisting me with my package. Customer service was complete garbage. read more

This is a long overdue review. My home location because the staff is always on point. But I do want to have a SPECIAL shoutout to Cam. He ALWAYS smiling. He makes me laugh. He always says welcome back when I come into the store. I appreciate that he actually cares and want to support the guest with the drop off. I typically come for the Amazon Dropoff. BUT my sister was moving out of state and again Cam was SO GENEROUS. He helped us with our boxes, the packaging and assuring that her items got to her new destination in a timely manner. The price to ship was not bad so we were happy with the results. They also have mailboxes. They can print out anything for you. They have notary services. Just a one stop shop. Great location BUT I WILL SAY that it is ANNOYING in the parking lot. No blame to them but man, it's a tricky parking lot. You have to know the right time to go. They also have a candy basket for a sweet treat. Give my guy, Cam, a promotion. It is well deserved. read more

See all

We had an appointment with Cam today he's the notary at the UPS store @ 15030 Ventura Blvd., Sherman Oaks. What a great experience he is friendly, accommodating knowledgeable, efficient, and exceptional at his job.We highly recommend Cam and this UPS store! read more

Maggie was a real sweetheart and incredibly nice both on the phone and in person. I specifically want the manager to know this. I asked for the manager today but she was not in so I'm leaving it in a review instead. Maggie was incredibly courteous, professional, and kind. I will be returning and happy to do more business with your location. Excellent service and value all around. read more

We were late to start our adventure to celebrate the Seniors/Class Of 2026 athletes at our High School. Our swim team boosters mentioned this location. Man, BEST ADVICE EVER. Reggie, on his way out for the night, stepped up to help and walked us thru the process of making banners for our beloved VOLLEYBALL kids. Alotta great ideas. And details for us to remember in the future. He, Michelle and Cam are THE dream team. If you need any printing, notary or shredding done... come here. And be patient with the parking. read more

The fellow who helped me was named Reggie. I needed to print a poem to put on the back of a piece of art that I'm giving my daughter for Mother's Day. He helped me get the card stock and print it all different ways, all different sizes and was very patient through it all because I'm very discriminating. I really appreciated his good service. And I always get good service at this UPS store. Been going here for a very long time. read more

Very friendly, knowledgeable, and efficient staff. I am always in and out quickly. The only downside to this location is the parking lot - I will only come here in the morning since the parking lot is terrible. They have designated spots but the lot is just too tight. read more

And this team do it againnnnn the best UPS in LA!!! Came late and they still helped as usual read more

The UPS Store - Shipping Centers Near Me - Sherman Oaks, California

I appreciate the customer service I got from Cam. He was Efficient, fast, and professional. He did my notary. Price was great too. Highly recommend read more

CAM is TERRIFIC! I take my elderly mom there to get documents notarized and he is always so helpful, patient, kind and gentle with her. He is always professional and competent. And, the price is fair. read more

UPS as a service is good if not great. Certainly better than the Amazon clown car. This location is seriously understaffed. Came in to pick up a parcel that was being held for me. One customer was being helped, another was in front of me, so I was second in line. Took a total of 13 minutes with no acknowledgment that I was waiting. I don't blame the friendly staff, rather the issue is management. They need more than one person working the desk at high traffic times. I'll only come in when I absolutely have to as this has happened multiple times now. read more

A* Service. Ask for Reggie! I stopped by this UPS Store on Ventura Blvd today for some notary and print work and was genuinely impressed by the service. I was helped by a brilliant young man named Reggie, and I couldn't be more pleased. He was professional, polite, fast, and incredibly helpful. Not only did he help me with exactly what I needed, he also went the extra mile to make sure everything was handled correctly and efficiently. The service was excellent, pricing was fair, and the overall experience was 5 stars. If you're in the area and need shipping, printing, scanning or quick notary services, or just some helpful guidance, this is the place to go. read more

This is my neighborhood UPS. I get everything done here - printing, shipping, passport pics, notary, ect! Always amazing service! Cam is always super helpful & friendly! read more

Went in for notary services. The notary was Cam. He was extremely professional and very courteous. He took his time to make sure everything was done properly and correctly. Great service, UPS Store! read more

Terrible service here today. They used to allow you to send an email to their store email to print a label. No more they have a separate computer where you have to sign in to your personal email and print which is crazy. Why would I sign into a public computer with my personal email?!? On top of this they charge 2.00 just to use the computer. I was trying to figure out how to print and it took me awhile because when I clicked the printing services button it would go to an errored out web page. Then I asked the worker for help and he said you have to sign on to the internet to print. There were no instructions posted how is a person supposed to know?! What is the point of the printing services button? I ended up getting charged 2.50 to print absolutely nothing. Don't come to this store it sucks now. read more

I love this ups. It's helped me out a ton and the employees are really kind and great at their jobs. Jeannie is especially kind and now one of the reasons I will be continuing to use this ups. Her personality is down to earth and she's very personable. She helped make something that was stressful for me into something very quick and easy without hesitation. This store has been the most accommodating and most supportive to me, with friendly faces that remember me each time I come through. Everytime I come in there's a new service I'm informed of, making this my 1 stop shop for all of my business and online shipping needs. TBH - Best UPS in the Valley. I've used them all and this is by far the best primarily because of the employees read more

The UPS Store - UPS card - Shipping Centers Near Me - Sherman Oaks, California

Cam, was amazing, helpful, agile and pleasant. He shown tremendous ability and knowledge. read more

This is the best UPS store. The people who work there are always so kind, patient and helpful. All of them. A special call out to Cam who is a standout. He goes above and beyond, always. The best. read more

Everybody is very nice and professional, especially Natalia; always positive, willing to help. Thank you guys for amazing service.

Vivian is such an amazing help! Above and beyond customer service. This is my favorite ups store. The manager is fantastic as well. read more

The UPS Store - The best ups - Shipping Centers Near Me - Sherman Oaks, California

I have been to many UPS stores. This one was great. The team is on their game. Easy in, easy out. Thank you . read more

Reggie and the team at this location always offer top notch service! Today was exceptional and the store was immaculate despite serving hundreds of clients daily. Reggie made my visit seamless from beginning to end and was helpful and friendly as well. Plus free candy lol Thanks UPS! read more

Maggy in the Sherman Oaks store is unreal. She single handedly helped me create a custom packed international package just in time to make the shipment. She is easy to recognize just look for her super hero cape! read more

The best UPS store I've ever been too. The staff are so attentive and willing to help. Reggie went above and beyond to help me. I highly recommend this store!! read more

I come here for almost all my postal and notary needs. The staff here is consistently patient, helpful, and friendly. Today Cam helped me with some notary stuff and the experience was seamless. He went above and beyond to help me. Thanks Cam! read more

The UPS Store - Cam is the best! - Shipping Centers Near Me - Sherman Oaks, California

Amazing service and professionalism. Very knowledgeable when it came to completing my affidavit

Been here multiple times for print / notarizing. My man Luis Rojas has been there to help out whenever I need. Thanks!

Special shoutout to Cam, for amazing service. This is the best UPS store in the area.

I LOVE this location I've been going here for years and everyone is so helpful especially Cam and Andrew! They've helped me so much the last few times I've been and are so attentive, polite, sweet, and give fast speedy service. I really appreciate them and this location!! Thank you guys!! read more

Maggy and Cam went above and beyond to ensure I had a smooth experience shipping a bunch of heavy boxes for a cross-country Cam helped unload my car, bring everything in and get the boxes organized. Maggy helped get everything labeled and even offered me water. 5 star service, far exceeded my most remote expectations. They helped make my move as painless as possible. ​​ read more

Natalia rudely just told me after my tracking said I can pick my package up at this location that I'll need to come back in an hour. It's verified it's there and now cause she doesn't want to do her job I have to come back Terrible way to treat a local customer They all have terrible attitudes and it's clear they hate their jobs read more

I had a project that I needed yesterday. staff was knowledgeable, efficient and friendly ! big shout out to UPS Sherman Iaks and Cam! the local vendors are the best! read more

The UPS Store - Halloween flyer - Shipping Centers Near Me - Sherman Oaks, California

Elia and Reggie were so helpful with our return packages today. We had a few things that needed to go out and they made sure we were taken care of and out of the store quickly. A++ service read more

This location is super quick and make the return process easy. Special thanks to Maggy who always exceeds expectations.

Notarizing my documents goes super smoothly at this location. Cam was super quick, thorough, and professional with lovely courtesy.

Visited UPS Store in Sherman Oaks to print out an email because my printer is broken. Very prompt service and pleasant staff. Price was reasonable for work done. I LIKE UPS! Tell Trump to keep his hands off! I like mailing by UPs, and like prompt delivery. Having a Starbuck's in mall was great! Only complaint is that other UPS stores have more "goodies" by which I mean cards and other useful merchandise for sale. I love notebooks and cards etc because I like to spend money. This store was rather barren. read more

Cam is always professional and pleasant whenever I go in to have documents notarized. I can always count on him to be thorough and accurate.

I needed a notary and Natalia at this location helped me with it today. She made it easy and even helped me ship out my documents to another state. It's always a pleasure visiting this location. Such nice people here. read more

Natalia the manager is super friendly and efficient. Best UPS Store I've ever been to! Clean, organized, fast service, you're in and out in seconds! Employees are happy and nice. I shipped a package today and received 5-star service as always at this location. read more