I had the best experience at this store one of the best ups store. I had a big package that store in Sepulveda didn't want to take, I took it to the store ups in Ventura blvd and Luis help me getting it from my car and carry it inside store with no probblem. very awesome guy and made my day happy. excellent service. read more

Great customer service. Cam was very professional and helpful Il definitely be back Thanks UPS read more

When I was preparing to move from California back to New York, I had several pieces of framed artwork that meant a great deal to me but had been left behind by my movers. I was honestly nervous about shipping them because I had previously sent artwork to myself through another carrier, and it arrived damaged. When I brought the artwork into The UPS Store, I explained my concerns to Reggie. He immediately put me at ease, telling me that he regularly packs and ships artwork for a nearby gallery and that he would take special care of mine. He absolutely delivered on that promise. The care that Reggie and Cam took in packing my artwork was extraordinary. Every piece was wrapped as though it were irreplaceable. The glass was protected with a special film to prevent damage to the artwork if it were ever to break, each piece was expertly cushioned and secured, and everything was packed so thoughtfully that I honestly don't think it could have shifted during shipping if someone had tried. The shipment actually arrived a day earlier than expected, but what impressed me most was opening the box and seeing the level of craftsmanship and care that had gone into the packing itself. It was immediately obvious that they had treated my artwork with the same attention they would have given their own. In a world where it's easy to overpromise and underdeliver, Reggie and Cam did exactly the opposite. They promised they would take exceptional care of my artwork, and they exceeded every expectation. If you have anything valuable, fragile, or simply meaningful that needs to be packed and shipped, I recommend The UPS Store on Ventura Boulevard without hesitation. Thank you, Reggie and Cam, for treating something that meant so much to me with such professionalism and care. read more

I stopped by to return an item and Luis Rojas was able to help me out, it was super easy and fast. The box was not expensive and i got help right away. Great service. read more

I've used this branch for notary services a few times, and it's always been great. I've gone both with and without an appointment, and both ways it's been quick & easy. A few days ago I went with an appointment, and Cam was the notary. He was kind and thorough, and the whole process went very smoothly. Thank you, Cam! read more

This is a long overdue review. My home location because the staff is always on point. But I do want to have a SPECIAL shoutout to Cam. He ALWAYS smiling. He makes me laugh. He always says welcome back when I come into the store. I appreciate that he actually cares and want to support the guest with the drop off. I typically come for the Amazon Dropoff. BUT my sister was moving out of state and again Cam was SO GENEROUS. He helped us with our boxes, the packaging and assuring that her items got to her new destination in a timely manner. The price to ship was not bad so we were happy with the results. They also have mailboxes. They can print out anything for you. They have notary services. Just a one stop shop. Great location BUT I WILL SAY that it is ANNOYING in the parking lot. No blame to them but man, it's a tricky parking lot. You have to know the right time to go. They also have a candy basket for a sweet treat. Give my guy, Cam, a promotion. It is well deserved. read more

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Cam helped me with my notary and stamp needs and he was so friendly, kind and accommodating! This is not the first time I've used them for notary services and it won't be the last! Thanks guys! read more

Luis was very helpful and guided me through the shipping process with tons of patience! Great staff and very quick and excellent service.

Very clean store. No waiting. Great service from Cam when I brought in an item I needed to return.

We had an appointment with Cam today he's the notary at the UPS store @ 15030 Ventura Blvd., Sherman Oaks. What a great experience he is friendly, accommodating knowledgeable, efficient, and exceptional at his job.We highly recommend Cam and this UPS store! read more

This is the best ups store. Youssef was so helpful! Very patient and knowledgeable with shipping my packages.

Cam is a fantastic customer service personal. We walked in to inquire about opening a Post office Box, he was so gracious and knowledgeable that we immediately decided to sign in for a year contract. Very helpful and pleasant he is definitely an asset to your store. We will be happy to work with you and refer you business. read more

Easy parking and drop off. Cam and the crew are exceptionally helpful. Streamlined my returns for Amazon and breezed through the line. Much easier than taking my returns to Whole Foods. read more

The whole crew here is great! Cam helped out with a last min notory emergency and was great. They are always as speedy as they can be and helpful. read more

Very friendly, knowledgeable, and efficient staff. I am always in and out quickly. The only downside to this location is the parking lot - I will only come here in the morning since the parking lot is terrible. They have designated spots but the lot is just too tight. read more

And this team do it againnnnn the best UPS in LA!!! Came late and they still helped as usual read more

The UPS Store - Shipping Centers Near Me - Sherman Oaks, California

Maggie was a real sweetheart and incredibly nice both on the phone and in person. I specifically want the manager to know this. I asked for the manager today but she was not in so I'm leaving it in a review instead. Maggie was incredibly courteous, professional, and kind. I will be returning and happy to do more business with your location. Excellent service and value all around. read more

CAM is TERRIFIC! I take my elderly mom there to get documents notarized and he is always so helpful, patient, kind and gentle with her. He is always professional and competent. And, the price is fair. read more

UPS as a service is good if not great. Certainly better than the Amazon clown car. This location is seriously understaffed. Came in to pick up a parcel that was being held for me. One customer was being helped, another was in front of me, so I was second in line. Took a total of 13 minutes with no acknowledgment that I was waiting. I don't blame the friendly staff, rather the issue is management. They need more than one person working the desk at high traffic times. I'll only come in when I absolutely have to as this has happened multiple times now. read more

Exceptional customer service. They followed up on a delivery issue, that was not their fault, and helped resolve it quickly. Nathalia is truly an excellent manager and her staff is friendly and professional. I use them often and will continue to do so. read more

We were late to start our adventure to celebrate the Seniors/Class Of 2026 athletes at our High School. Our swim team boosters mentioned this location. Man, BEST ADVICE EVER. Reggie, on his way out for the night, stepped up to help and walked us thru the process of making banners for our beloved VOLLEYBALL kids. Alotta great ideas. And details for us to remember in the future. He, Michelle and Cam are THE dream team. If you need any printing, notary or shredding done... come here. And be patient with the parking. read more

Cam was great! He helped me through the whole notarization process. His associate was also very kind!

A* Service. Ask for Reggie! I stopped by this UPS Store on Ventura Blvd today for some notary and print work and was genuinely impressed by the service. I was helped by a brilliant young man named Reggie, and I couldn't be more pleased. He was professional, polite, fast, and incredibly helpful. Not only did he help me with exactly what I needed, he also went the extra mile to make sure everything was handled correctly and efficiently. The service was excellent, pricing was fair, and the overall experience was 5 stars. If you're in the area and need shipping, printing, scanning or quick notary services, or just some helpful guidance, this is the place to go. read more

I appreciate the customer service I got from Cam. He was Efficient, fast, and professional. He did my notary. Price was great too. Highly recommend read more

Reggie C. Was absolutely wonderful his customer service is impecable he went above and beyond . Can't say enough of what a great experience I had at his UPS STORE . I will degenerate come back to this UPS STORE read more

I was here to have something shipped out at 6:56pm. There was an African American man at the counter, so I asked for help. He was very dismissive and preferred to have a conversation with his co-worker over assisting me with my package. Customer service was complete garbage. read more

I love this ups. It's helped me out a ton and the employees are really kind and great at their jobs. Jeannie is especially kind and now one of the reasons I will be continuing to use this ups. Her personality is down to earth and she's very personable. She helped make something that was stressful for me into something very quick and easy without hesitation. This store has been the most accommodating and most supportive to me, with friendly faces that remember me each time I come through. Everytime I come in there's a new service I'm informed of, making this my 1 stop shop for all of my business and online shipping needs. TBH - Best UPS in the Valley. I've used them all and this is by far the best primarily because of the employees read more

The UPS Store - UPS card - Shipping Centers Near Me - Sherman Oaks, California

We were a customer in this facility for over 5 years. The staff are not always helpful. For a while we were getting a lot of packages. An incident happened where they accused us of getting a package that did not belong to us. The day in question, my daughter went with my grandson. She was carrying 18 packages and nobody from the store assisted her to her car. A few days later, we were told that a package was missing & they think it was given to us by mistake. The biggest issue is the description they keep giving us changes. First I was told that it was in a dark plastic bag shaped like a shoebox. When we asked who the packages was addressed to, they refused to give us the name & what it contained. We have 3 businesses & for us to check & ask our employees & doctors, we need to know what we are looking for. After a few days, they sent us a picture of a regular colored box and told us this was the box that they may have written our box number. We tried to explain that a few people handles our mail & it is but logical that when we asked them if they have seen the specific box, we would give them the benefit was addressed to & what is the contents of the box. They just kept calling & sending us emails & we told them that to find this so called list box we really need to know the name on the box or the contents. They just kept saying it is a one of a kind item that is very expensive. That does not help us look for it or solve the problem. Finally, the company told us that we can no longer use the services basicalky accusing us of stealing a box that we have to knowledge of the contents & we do not understand why they could not give us the name on the box that they claim we took. Descriptions and pictures sent to us did not prove anything & it definitely is not our fault if the box was given to us by mistake. Out medical staff & doctors told us that for some reason we were discriminated since the staff just wanted us to be the fall guy so their boss will not blame them. We have always paid a year to 3 years in advance & if we were given a chance to give us the name on the box and a proper description & contents then we could investigate further but it really was preposterous to ask our staff to look for a mystery box with unknown addressee & contents. We don't know who the owner of the said box but we have no idea why she could complain & make her story stick instead of carefully getting both sides together & solve the problem. The staff saved their butt by pointing to the people who just happen to pick up boxes on the same day. Instead of an apology for accusing us we were treated like a common criminal & punished as such. I even recommended some of our doctors to use this facility but upon learning how they operate they said they will just finish the months they paid for. On top of that the location has a very bad parking situation. We ourselves had packages that some courier left at the door before they are open & we list numerous packages but blame has to be given to the right people. read more

Went in for notary services. The notary was Cam. He was extremely professional and very courteous. He took his time to make sure everything was done properly and correctly. Great service, UPS Store! read more

The fellow who helped me was named Reggie. I needed to print a poem to put on the back of a piece of art that I'm giving my daughter for Mother's Day. He helped me get the card stock and print it all different ways, all different sizes and was very patient through it all because I'm very discriminating. I really appreciated his good service. And I always get good service at this UPS store. Been going here for a very long time. read more

Vivian is such an amazing help! Above and beyond customer service. This is my favorite ups store. The manager is fantastic as well. read more

The UPS Store - The best ups - Shipping Centers Near Me - Sherman Oaks, California

I have been to many UPS stores. This one was great. The team is on their game. Easy in, easy out. Thank you . read more

This is my neighborhood UPS. I get everything done here - printing, shipping, passport pics, notary, ect! Always amazing service! Cam is always super helpful & friendly! read more

Everybody is very nice and professional, especially Natalia; always positive, willing to help. Thank you guys for amazing service.

The best UPS store I've ever been too. The staff are so attentive and willing to help. Reggie went above and beyond to help me. I highly recommend this store!! read more

Cam, was amazing, helpful, agile and pleasant. He shown tremendous ability and knowledge. read more

Reggie and the team at this location always offer top notch service! Today was exceptional and the store was immaculate despite serving hundreds of clients daily. Reggie made my visit seamless from beginning to end and was helpful and friendly as well. Plus free candy lol Thanks UPS! read more

Amazing service and professionalism. Very knowledgeable when it came to completing my affidavit

Been here multiple times for print / notarizing. My man Luis Rojas has been there to help out whenever I need. Thanks!

Terrible service here today. They used to allow you to send an email to their store email to print a label. No more they have a separate computer where you have to sign in to your personal email and print which is crazy. Why would I sign into a public computer with my personal email?!? On top of this they charge 2.00 just to use the computer. I was trying to figure out how to print and it took me awhile because when I clicked the printing services button it would go to an errored out web page. Then I asked the worker for help and he said you have to sign on to the internet to print. There were no instructions posted how is a person supposed to know?! What is the point of the printing services button? I ended up getting charged 2.50 to print absolutely nothing. Don't come to this store it sucks now. read more