I requested a quote for three banners for a competition and Emad delivered amazingly in a timely…read moremanner. He made a better offer than a previous quote and was very communicative to my requests and feedback. He had very good response times to my questions and was very friendly. I will definitely come again if I need another printing service done.

I was in search of having business cards printed being a first time customer and a first time…read morebusiness owner for Maven's Oasis. I asked Yelp for a quote to have my business cards printed with same day services. I had my first networking event to go to the next day so time was of the essence! The UPS store was the first to respond instantly. The gentleman named Emad texted me back and asked me what I was looking and thinking it do. He gave me my options. Emad was kind, patient and helpful. He gave me suggestions, advice, and insights all within my business budgets. I was very pleased to hear what his price quote was. I assumed it was going to be much more expensive than it was. It turns out they are cheaper than their competitors with better care and faster services. All of the competitors slowly got back to me with double and triple the price quotes than The UPS Store and not within my time frame of expectancy. Emad was kind to text examples of what my company's cards would look like previously to printing the 100 cards that I purchased. I was so happy and surprised that it was so simple. The quality of service and business needs are exceptional. My services here were met way beyond what I could have imagined. It was fast and easy. Highly recommended and highly appreciated! If you want exceptional and same day services, I highly suggest talking to Emad at this location to help you meet your business project needs. I will be working with Emad on future projects like brochures and more! Thanks again, Emad! I'm grateful for you.

Met all expectations with live scan services. Fast and Friendly staff and attentive.read more

I love this place! I go here to drop off packages, utilize their notary services and more!…read more Everyone is so nice and helpful.

As an almost daily customer, the Costa Mesa UPS Store on Harbor is consistently a positive…read moreexperience in all aspects; customer service, shipping, premium packaging, Amazon & other shopping returns and most importantly reliability. This UPS Store runs really efficiently and the staff is friendly and always ready to help with all of your variety of needs! :)

I am filing a complaint regarding an unjustified fee charged at one of your stores. After UPS…read morefailed to deliver my package and returned it without offering pickup options, the sender re-shipped it to a UPS Store so I could collect it after work. The store charged me $20 just to accept the package, despite the shipping already being fully paid. I have never experienced a carrier charging customers to pick up their own shipments. This fee is unreasonable and was not disclosed beforehand. I am requesting a refund of the $20 and clarification on why customers are charged to retrieve packages that UPS failed to deliver properly.

I've been to Postal Annex for both notary services and my baby's passport, and each visit has been…read morea great experience. During separate occasions, the staff provided excellent service. For the notary, they were careful and detail-oriented. When it came to my baby's passport photo, they initially suggested taking the photo at home since it can be easier for babies. However, when I arrived, they were more than willing to try taking the photo there--and my baby did just fine. The photo was printed within about ten minutes and it cost $18.31 for two copies of 2x2. This price is reasonable compared to other places. The staff member who helped us was very kind and patient with both me and my baby. I also noticed they assist with TSA PreCheck processing, which is super convenient. The location is clean, the staff are helpful, and I highly recommend Postal Annex for notary services, passports, and shipping needs.

I needed a Chinese visa and the photos that you need for that are quite specialized and a…read moresmaller/different size than a regular passport photo. I had heard that PostalAnnex specialized in multiple sizes passport and visa photos (Postal Annex came recommended to me for Chinese Visas - you can even pay them to fill out and submit the application for you! But I opted to do it myself but I still needed the photo). I called just to make sure and they told me they indeed do passport and visa photos (including for China) and when I asked if I needed to make an appointment - they said "no you can just show up anytime during opening hours but it's good to come at least 15 minutes before closing because the whole process takes about 15 minutes) When I showed up there was plenty of parking (it is located on the intersection of Culver and Irvine Center Drive in the main shopping center across from the McDonalds. There was also a sign on the window advertising that they do photos and the Chinese Visas so that was a good sign. The man who took my photo was very nice and knowledgeable - I liked that he seemed very experienced and had done a ton of these before. I also liked how he showed me my photo to make sure I liked it for final approval before he just printed it. You give them your email address for the digital copy and then you also get 2 printed photos for $24.99 which came to about $26 after tax. I just waited in the store (they have 3 chairs you can wait in and have a fridge with drinks to purchase too - or you can walk around the center while you wait). The woman Amrit who works there was also very reassuring and friendly and super helpful as was the man (whose name I didn't get). I chose this location because the other Postal Annex has received some negative Yelp reviews for unfriendly service but at this location (15333 Culver Dr) the service was OUTSTANDING and I will be coming here for all my future passport and visa photo needs! (They also do mailing, have mailboxes, etc.)

We used them for a mail forwarding service through anytime mailbox and it was a nightmare! They…read morenever forwarded mail unless we asked if we had mail and then the pics would come in blurry! Seriously, the worst service we've experienced! These were legal documents! They cannot wait! #neveragain I'm attaching a 'scan' they sent. I have not blurred it for privacy. This is literally the junk they send.

Made the fingerprint appointment online. Got there a few mins early, no wait. The elderly person…read moreattending the shop was friendly. Got me in and out. A very positive experience.

I wanted to get my wife something special for Valentines…read more High quality canvas My expectations were met and above and beyond Had my picture frame ready in no time "From start to finish, the customer service was phenomenal, and their team kept us informed every step of the way.

I've had my own PO Box here for 18 years, and the service has always been great. Every time I come…read morein, the owner greets me and says hi like he knows me. Always very welcoming whenever I stop by to pick up my mail.

Ever since we opened up our business, we needed to have a PO box. We chose one of the online…read moreresources and found this place in Newport Beach. What a great choice that was! For starters, the people that work there are really the star of the show. Super nice, very welcoming and make you feel like family. It's nice when you find a business that isn't there to check you in and check you out like the DMV. This is one of the reasons I live this place so much. Another nice aspect of this is the app that they use, even though I live in Las Vegas, our LLC is still in Southern California. Whenever we get mail we get notified via the app. The place is only open Monday through Friday, so you'll need to plan accordingly to get your mail. It works out perfect for me as I come down during the week. Bottom line? If you are in need of a PO box, and really enjoy good customer service, then this is a place for you! I cannot recommend this place highly enough so go check them out today!

Have been using them for private mailing for a while now. $5 each time is definitely not bad. The…read morestaff have been nice, apparently going even so far as to remember others that have picked up on my behalf now as well! Even with me having not known how to pick up the first time, they were helpful and patient. I feel very safe and will continue to use the place as needed!

I have a box here. I have all my packages delivered here, my mail comes here. They are super…read morefriendly and super efficient. The service is top notch. I don't have to worry about "porch pirates " because they keep a sharp eye on everything! The price is insignificant compared to the convenience and security I get. They send me a picture when a package is delivered so I never waste my time. I recommend Mailbox Express. They do shipping as well!

They are the best! Have had a mailbox for many years. The owners are very knowledgeable on shipping…read morepricing

Best live scanning in OC! The staff were professional and efficient with their time. My shallow…read moreprints are challenging to get and she didn't stop trying until she got them. The rolling fee is $25 plus the DOJ and/or FBI fees. I was in and out in 5 minutes. They are training another person to live scan so I can assume the nonexistent wait time will remain nonexistent.

This place is excellent for a personal mailbox and any other mailing services you may need. The…read moreservice is efficient and professional.

Fast, efficient and informative! This UPS Store always is…read moreabove bar on service! My go for all my shipping, printing, PO Box and notary needs. Steven and Cristi are rock stores! They always help me and have the best customer service skills! I drive farther to use their services because I know it will always produce the best outcome.

I've always been told this was a nice UPS Store to deal with but after today's experience, I'd say…read morenot. Maybe I'm just used to the FedEx store around the corner from my office near John Wayne. I would expect, like FedEx, the other carriers USPS, DHL & UPS would be similar in what they had to offer when it came to customer service and packing materials. Of those 4 named, apparently UPS is the only one not to offer branded boxes or envelopes, unless purchased. The store has an older woman acting as manger and a younger girl there. I am shipping out a laptop, and some new business cards for my company and they provided printed UPS shipping labels. Since I only had FedEx boxes and shipping envelopes I drove over to this UPS store on Bristol Street, in Costa Mesa to procure some. The customer service, or lack thereof was apparent from the start with no greeting of any type offered when I entered. I said I was looking for shipping materials like FedEx has and was told there were none. I asked about their shipping envelops on the counter that stated "The UPS Store" on them but was told I had to purchase them. Five of those flimsy envelopes cost over $12 dollars! I asked for five of the clear self-adhesive label holders so I could place my printed labels in and was told no. There was stack of them on the counter, and I offered to buy them and was still told no. When asked how I should affix my label to the envelope, she shrugged her shoulders and said I should tape it. Fortunately, as I'm in upper management with my company, I do have some input as which vendors we should use when working with our 260 employees. The name FedEx will be first I have us call out on.