Wonderful service, went above and beyond to help ship a difficult package. Can't recommend enough! Will definitely be back.

Raj has been so helpful with me to set up a mailbox here. She's very thorough and patient explaining all the steps. Thanks for all the help!

Can't say much of anything good at the store employees are unpleasant. Anything you do whether you're mailing out a package receiving mail or trying to take a passport picture they're gonna overcharge you more than anyone else and not blink about it. Save your money. This place is not worth it. Go elsewhere. read more

I unknowingly left my drivers license. They took the time to write and send via mail a postcard to my home address alerting me. When I came to pick up they declined repayment for stamp and card. Wonderful conscientious people. I will return for all may future business!!! read more

DO NOT DROP YOUR MAIL OFF HERE EVER!!!!! 3 awful people working on Friday November 8th where my mom dropped off a of a birthday card with $100 in it. The people working said it would be sent out Saturday the 9th. Fast forward one whole week (the mail was coming from OC to San Diego) so it should have been delivered a couple days after and still no mail. She called the store on Thursday November 14th and they said they shipped it days before (LIE). Fast forward to Monday November 18th and the card was delivered OPENED WITH NO MONEY IN IT. These people are thief's and not only lied about when the card would be shipped but stole the money out of it and only sent the card after my mom had called. Karma will get these dishonest people and we will be filing a police report immediately!! PLEASE NOTE- the employees WATCHED my mom put the $100 in the envelope so they were aware of the money before she sealed it. Tampering with mail is a FELONY and justice will be served! UPDATE based off owners know it all response- my mother ASKED THE EMPLOYEES for tape so she could tape the money in the envelope, so YES they did see her put the money inside the envelope. I can't stand when owners don't take accountability. Also, the women working whether it was 3 or 2, did not offer mail insurance because they already knew they were planning on stealing the $100. read more

Mail To Go - Shipping Centers Near Me - Costa Mesa, California

HORRIBLE CUSTOMR SERVICE !!!! Raj the owner has a bad attitude. No wonder all her employees keep quitting. They overcharge, talk down to you and will lose your mail, package, passport photos or whatever. Dont bother with this place. Go right to the source to the UPS Store or Fed Ex Office read more

BEWARE of mail gone missing! I dropped off two pieces of mail here over a month ago, on separate dates. At the time of drop offs their staff verified the postage for me as well. Neither item ever arrived. I mailed a third item of the same type to the same destination from the Newport post office nearby and it arrived. How would two items from the same drop off location mysteriously never arrive when I ship to the receiver regularly and never had this problem until dropping at this business. I just moved to this area and I will not ever ship from this business again. Buyer beware. read more

This company does it all! UPS, USPS and FedEx. Plus they don't nickel and dime you to death like the place on Irvine Blvd. The other company will charge you for everything and they are very grumpy. The lady at Mail to Go had a smile on her face and even helped me remove a label. The other place charged me for extra tape to secure a box. read more

6/1/2021 - 00:24 Still no response from Raj.... Proving this place is dishonest with their business dealings.... Here is the run down... Ships a package ground and collects fee to insure package for $1500.... Package shipped without insurance per FedEx.... Business Owner shows a email to a private company who claims to insure packages.... One really big problem.... Fed Ex would only charge $12 for the insurance..... but Mail to Go charged me over $60.... And gave no paperwork or any proof... When we called to verify the insurance on the package based on the email.... The insurance would have been $6.00...... and also no proof of coverage... SO I ASK..... Why would I pay $60 when it should be $12 or $6???? This is not over..... more to come..... read more

Had a great experience here! I needed a Livescan and was able to set up an appointment for the next day via phone call. Not sure who I spoke with, but the lady on the phone was quite nice! The next day, I showed up for my appointment almost a half hour early. The lady working (a different person than who I spoke with on the phone) helped me out right away. She was friendly, quick, and thorough when explaining the process to me. I was in and out in a few minutes! If you need a Livescan, I recommend this place! read more

This is a must for all of your shipping needs and even for your cards and fun fit items. They make your life easy and are super friendly.

Mail to go is so convenient for UPS & FedEx. Friendly, professional & excellent service. Highly recommend! read more

Amazing service!! Reasonable prince for printing any document!! Has parking lot! The guy is really helpful!!

I went I. Today for a live scan was not aware we needed to do it by appointment no one not one person was in there and the lady rude! Told me no by appointment only I was like ok when is is your next available appointment didn't even look in to a schedule or anything and was like hmmmmmmmm 2 o r 3 afternoon we don't start that right now she had no desire to work or be of any assistance took my business else where rude lady ! read more

I came in for a LiveScan service without an appointment and they were very accommodating to fit me in. Quick, easy and courteous service!

I have had a mailbox here for a few years. I recommend it to anyone I know. The ladies are always nice, they take care of all my packages and let me know when they come in. I have never had a problem when I come here. Mail should be easy and with this place it is. Oh and they do life scans and notary's! One stop shop! read more

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The owner is kind and very quick! I stop here frequently when I need to send something in a pinch. I went there just yesterday to do a live scan and she got me through the process quickly. This is a good local business! read more

Easy mailbox spot, sweet staff & efficient - great for business monthly mail rental. Parking is a little tricky but they have 15min parking available at the front also americas cup is right next door so you can grab your mail and yogurt read more

I pulled up to the front of this store at 6:29pm and was in the act of getting out of my vehicle, steps away from the door. The employee at the counter saw me with a package to drop off and quickly walked over to the door and locked it, then scurried away, just as I walked up. When I knocked on the door he just shrugged and said sorry we are closed at 6:30. The complete lack of interest in service on a transaction that should of happened and would of taken one minute to hand a package to him was shocking. Sadly this isn't my first experience with lack of service at this location!! I HIGHLY recommend using ANY other UPS store than this one. Their lack of interest in service or customer care is just tiring. Send your business to people who actually care. read more

Needed to send a package and get a live scan fingerprinting done for substitute teaching in NMUSD. Called ahead of time for an appointment and was for in the same day! Not only was service quick and friendly, but very inexpensive ($25) compared to other livescan experiences I've had to pay for (#teacherlife). Another notable point that sets this business apart is the ability they have to toggle between different shipping vendors (fedex, ups, USPS,etc) to give you a variety of options. You want the fastest option? Cheapest option? They've got ya covered. What ingenuity! read more

This place is irreplaceable! It's not just a friendly and reliable place to pack and ship parcels but they have great greeting cards, a few great gift items and definitely anything you need for packing & mailing. They help figure out best shipping method for cost and timing and they send tracking updates so you know when it is delivered. For me, most of all, is the friendly neighborhood feeling you get from the staff. They are always glad to see me and greet everyone like their old friends. I've used their Notary service which is super convenient. Though I don't use them, they have Post boxes and lots of people use them. This little shop is a big shop on my list of irreplaceable busineses. read more

This is a great facility which offers a plethora of services to Newport Beach and Costa Mesa locals. Conveniently located on 17th St, Mail to Go is my go to store for sending out packages with plenty of options to choose from. Raj is always so sweet and attentive as she explains all the different shipping options available to you. Skip the post office next time you need easy and reliable service! read more

QUICK, FRIENDLY, and help you SAVE $$$ The team here is AMAZING. no matter what help I need, they are so helpful, informative, and help you get the best deal. You can't go wrong shipping from them. They are especially helpful with international orders. read more

Wanted to support a small biz and came here for the first time with a package that needed to be shipped with a pre printed fed ex label to try it out. They wanted to charge me $1 to tape my otherwise prepackaged box up and said they couldn't give me a drop off receipt. I said forget it went to fedex down the street and they taped up my box for free and handed me a receipt in 30 seconds. With the attitude from the woman behind the counter here I would assume this kind of poor customer service is the norm - save yourself the waste of time and just go to ups or fedex down the street. read more

Needed a Live Scan and walked in without an appt. The lady in charge squeezed me in and assisted me get this done promptly. Friendly and fast service here! Thanks!!! read more

I had a great experience with Raj & the rest of the associates at Mail to Go. I had a few packages returned for not enough postage and they held on to them for me and let me know when they got there! Running a small business is easy with Mail to go! read more

This place is so quick and easy, and the owner and manager are extremely friendly. I am never wasting my time at the post office again! I was in and out and parking is so easy. This place rocks. read more

I've been here twice and both times walked out without mailing the package I intended to send because the mark-up here is excessive. I came in to mail a standard package via USPS and the cost seemed very high. When I asked about the price I was told they add a service fee (totally understandable, cost of doing business, right?) but I was told it was approx. 30-40%. Ouch. I like supporting small business, but this feels like gouging. Also, while the woman at the counter was friendly and well-intentioned, I felt like I was asked too many questions "for their system" that are not all necessary for sending a simple package. She also asked me multiple times if my child had a rash. I tried to ignore the question, but she kept commenting on it and finally asked me directly, so I shared with her that my daughter has a birthmark. I just wanted to mail a package to my family at a fair price and could have done without the awkward conversation and excessive fees. I'll be braving the lines at the regular post office instead of returning here. read more

Recently had to send some items to my son who lives in Spain. In the past, sending things to him was VERY expensive using FedEx or especially the USPS. Also, some packages sent to Spain wound up in their customs office for weeks pending inspection and tax assessments. So I decided to check out Mail to Go in Costa Mesa. They were extremely helpful, explaining the differences between FedEx, UPS, and USPS including prices and on-time delivery. Raj recommended a carrier that I was not familiar with; DHL. They were cheaper and highly recommended by Raj so I went with them. The package arrived in 5 days, no customs delays, and I was extremely satisfied. Were it not for Raj and Mail to Go I would have never known about my options. Highly recommend them. read more

Came in on 10/8 to get a live scan for my new employer. I've never done one of these before and came in unprepared and was gladly helped by the two women working! I didn't have my form printed so they printed it out for me and answered my numerous questions I had regarding the form. Then Leisha performed my fingerprinting and I was all set! Super impressed by the efficiency, friendliness, patience and super thankful they took the time to answer all my questions. It was a quick and painless experience! Definitely recommending this spot to anyone who needs a live scan. read more

If you have any needs for packaging, postal, mailboxes and now fingerprinting please support this business! They are very personable and take such good care of the patrons. They have adapted for "the virus" and are very safe. I needed fingerprinting done and no one is set up to take care of this at this time, I called there a week ago and they were currently installing a new system so they kept this service. (FYI UPS told me they won't be doing fingerprints until August). They called me when they were set up and made an appointment to help me! I was in and out and done in 10 minutes! The location is right on 17th street in Costa Mesa! read more

this place has everything I need, staff is always friendly, and the wait is never long. I will return again and again for all my mailing needs read more

This is my go to place. I have family in Argentina and I send gifts at least once a month. Leisha and Raj are great. They always go out of their way to help my figure out the best way to send each gift. Thank you ladies for being patient and good at what you do from me and my family. read more

I've been coming to this store for over 20 years. I'm not sure how long Raj had been here, but she's always been so helpful and easy to work with. She and Leesa go above and beyond to help their customers ...even keeping the store open an extra 30 minutes to help a customer! read more

What a terrific place to do business. The people are quick, efficient and friendly. The shop is clean and well organized and always has what I need. The owner is hands on and keeps everything running like a clock. I wish I had found this shop 10 years ago. They help me make money. Chet N. read more

Great service; fair prices and make effort to find best shipping solutions It's my go to spot for shipping, read more

First off, I'm not a negative reviewer so in order for me to write this, it's a warning to others based off my experience...... That said... Customer service was horrible. Was sending a DHL shipment over seas and had some questions to make sure it forms were properly filled out. She told me that she was BUSY with sending her own tasks!! Wow. No help with anything and tried to sell me a Commerical invoice for $6.50!!! Unbelievable, they are free everywhere else and they help you fill them out. Do yourself a favor and take your business elsewhere. read more

Super clean establishment! Lady wears gloves and sanitizes the pens every time someone uses them super important in these time ! Take your mail here these are people you can trust ! read more

Dropped an item Tuesday morning and it wasn't scanned until late Wednesday. I got charged a late fee for my return

EXCELLENT SERVICE!!!! Leisha is amazing. She is so kind and helpful. She made sure everything went through. Thanks for everything. I hope she knows how much she helped me. read more