I have been using Carolina Pack and Ship typically every week for mailing and returning packages…read moreand Reed and his team are always so welcoming and accommodating!! I am always so impressed with them! I typically avoid dropping packages off and going to the post office because it is usually a long process, but here it is such a breeze and they truly make sending packages enjoyable!! Highly recommend them!

I needed to fax a copy of a receipt, because the receiver would not accept a scan or email. I…read morestopped by to find they do faxes here the service was quick friendly and great value. I love the location and parking is a plus. I had been taking my business needs to the UPS store at Heritage, but parking and access can be challenging. Reed offers all the same services. Hours are 9a-6p Mon-Fri Saturday hours close at 2 closed on Sunday. Copies, faxes, Notary and shipping.

We were thoroughly surprised when we went for a TSA pre check. The location is exactly where are…read moremobile map guided us, but did not know it was in a shipping store. The whole process was very efficient, they got us right in, even though we were early, the process only took maybe 10 minutes. The personnel were very courteous and attentive. I very much recommend them for any mailing and TSA pre check needs.

The folks there are always friendly and will answer any stupid question I have about shipping. I…read moreknocked off a star because they do not ship UPS as far as I know. I have a private mail box here and they are nice enough to email me directly when mail is sent to me. Thanks!

I've used PIP Printing in Raleigh for several of my banner and event brochures over the last year…read more I can always count on a quick turn around and a fair price. Their customer service is great I can expect an email quote within 24 hrs. most the time they are even quicker then that. They will send you a proof of your print job to approve before they actually print it, and let you know as soon as it's ready for pick up. My vinyl banners have turned out great! For my big print jobs I can always count on PIP and it's great that they are local. The staff is always friendly when I'm picking up my prints and double check everything with me before I walk out the door. If you are looking for a printing service give PIP a try, they also have a location in Cary that I've used who did not disappoint. I'm happy I've found a printer in the area that I can trust, thanks PIP.

Quick and efficient service, answered all calls and emails in a very short time. Provided a lot of…read moreoptions and feedback to make sure I was getting exactly what I wanted. Once decided, the job was done perfectly. Very happy with the products and the kind service.

Service personnel are both professional and courteous as well as helpful. Customer service…read morepersonnel seem genuine in their efforts to assist in every way.

Print self service down, employees wouldn't help. Would not help find supplies needed after they…read morewould not print documents needed.

At least in my experience, this shipping company has the worst customer service I have ever…read moreexperienced. I like doing things from the comfort of my home so I expect to be able to print out a shipping label. No matter what I did, the website would not accept my information. So I went to the local FedEx center to get a label and ship it. They told me that they couldn't print out a label for me so I had to go to Walmart to get it printed. The one in our local Walmart has rude and condescending employees. I told he employee this, he shrugged and said that he was sorry but their center doesn't print out labels and the store in Walmart was the closest FedEx that could. I went to the UPS literally across the street. The cost was the same but no hassle. I definitely do not recommend this company as a whole. They should take another look at their business model to make all of their centers customer friendly.

The manager of this store needs to work harder at customer satisfaction. None of the employees…read moreanswer the phone and it rings for longer than 5 minutes with no one picking it up. This tells me the employees are either instructed to not answer the phone or there is no requirement to do so, thus they do not answer customers queries. This all signifies to me that there is a terrible manager in place at this Walmart / FEDEX location who does not care about ensuring that families get their holiday packages. The regional manager or Southeast Reps need to be aware of these break downs in efficiency and people first customer service. Any number of customers who need assistance in the store can wait on line while a phone call is answered. If not on the first ring, perhaps on the 15th. Even a hello thank you for calling Fedex, can you please hold for just moment. No, nothing. Endless ringing. I mean, why even pay for a landline?

I found the staff, and particularly Dillon, to provide excellent information concerning how to…read morenotarize my will. He was personable and accommodating in making the process easy and straightforward. This is a great service provide by most UPS stores but this particular store, and Dillon, excel at it.

Love this location. There's a few others near my house, which I've made the mistake of going to in…read morethe past, but I always come back to this one now. This is by far the best UPS store I've been to. The staff are always helpful and super friendly. I've been coming here for years so figured I'd finally leave a review.

My review was meant for the UPS store at 9660 Falls of Neuse. (Yelp won't let me correct.) :…read moreThey are very efficient at this UPS. I guess that could change with a change of personnel. But right now tbey are great.

I like this UPS Store in Wakefield Commons. It is easy to get in and out of the shopping center and…read morethere is plenty of parking. The staff are always friendly and welcoming here even if you are just dropping off a package. I noticed today that they also sell postage stamps if you would like to skip a trip to the post office.

Always helpful staff, quick service! I do miss the self service option, which was helpful for…read morecertain project!

These guys are always down to take on any task. Before you doubt yourself, definitely reach out…read morethrough email or call them to see if it's something that they can do because nine times out of 10 they can do it. I've brought some pretty crazy jobs here and leave satisfied just about every time.great staff. The decor needs a little updating but other than that they get the job done.

FedEx to the rescue!…read more We were preparing for a grand opening in Wendell, and one of our activations involved a scavenger hunt with custom "golden tickets." I had ordered everything in advance and had it shipped directly to the site. FedEx showed the package as delivered and signed for, but once we started searching the mailroom, the package was nowhere to be found. Time for Plan B. Thankfully, I had the original ticket file. I sent it to this FedEx Office on Capital Boulevard around noon and requested a straightforward print job: color tickets, approximately 3 1/2 x 6 inches, printed on regular paper and cut to size. Nothing elaborate, but I needed them that day. By 6:30 p.m., they were ready -- and perfect. I had to drive into Raleigh from Wendell because there wasn't a convenient FedEx Office near the client site, but the trip was worth it. Pickup was quick, parking was easy right in front, the staff was professional, and most importantly, the finished product was exactly what I needed. No drama. No complications. They simply got the job done. I've always had good experiences with FedEx. It can cost a little more than some alternatives, but I appreciate the tracking and accountability, especially when I'm shipping or printing something important for work. When you're facing a deadline, reliability matters. And since I was already driving into Raleigh, I made a lovely dinner reservation afterward. Crisis solved AND dinner? I'll take the win! Thank you to the team at the FedEx Office on Capital Boulevard for helping turn a potentially stressful situation into an easy fix. Professional, efficient and dependable. I love me some FedEx!

I use this FedEx office location frequently for scanning and printing (postcards, posters, etc)…read more The staff is so kind and very helpful. I have had a good experience every time. My one note if you're scanning is that the scanners can only do about 10 pages at a time if you're scanning and sending to an email address. So it can take a little bit if you have a big print project.