There's "adequate packing," and then there's incredible, more-professional-than-professional…read morepacking. Had an antique framed map shipped, and holy cow. You could have dropped the box from the top of a skyscraper and the thing would have survived unscathed. (Possibly slightly exaggerated... but not much!) You might consider it a con, but it took a good bit of effort to get through the multiple layers of protection to get to the framed map inside. I'm not easily impressed, trust me, but this really showed a level of care for what they do that you just don't see anymore. Big thumbs up!

my brother passed away and I needed to get a wooden ship that was handmade by our great uncle from…read moreAz. to NY. I went to Pak Mail and was told it could be done. Robert did an amazing job of planning it out so the ship would arrive unscathed and it did! I'm sure I drove him a bit crazy during the process but he was patient and explained everything he was doing. I thank him.

I had some very personal information that I had to process through this store---printouts,…read morepictures, etc. The owner clearly disapproved of things in my family history and he LITERALLY looked me up and down and huffed at me. Like I have any control over my ancestors. I have enough to process with my family without a judgemental UPS guy making it worse. I'm moving my business to a place that performs their UPS duties without a side of asshat. I am a pastor, btw. Not that he and his judgment ever bothered to ask. The wife is lovely.

A great location with plenty of free parking. The staff are very efficient and friendly with their…read morecustomers. The prices are fair, besides who wants to go to the Post Office.

From the moment you walk through the door, you feel comfortable and welcomed. The ladies at the…read morefront desk were very professional, polite and helpful. The office is impeccably clean and neat. The office manager was very helpful in giving me information on their services. I could tell that she genuinely wanted to help me find an affordable way to lease office space. She took her time answering any questions or concerns I had. I would recommend their services to any small business owner who is not interested in being tied down with a long-term lease.

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I've used this business 3 times. Good service. fast and friendly…read more However, Just a caveat, do not use them for international shipping or mail. I wanted to avoid the Post Office. I tried postal annex. mistake. The employee had no idea how to enter customs information on the PC. . Very stressed about my little 2 lb box. Was snapping a measure tape and making excuses in exasperation. It was clear this person didn't want to deal with a simple customs form, and seemed very happy to refer me to a USPS office.

I'm back to print a back up set of all confirmations for the first 30 days in Europe…read more And duplicate sets of atm, Main and back up credit cards and pass ports. We leave a set here with a trusted friend and carry a set in case phone (s) Are unavailable. They make it simple , forward the confirmation and they print it while you stand there. We L eave the US in 3 days.

This place is BUSY. My friend who has ALS, buys all kinds of stuff she doesn't need. Her…read moredisease has progressed where she can no longer drive. So I am the return queen...(for things I never bought). lol. Every single time I have been there, the staff are amazing. I sometimes have no idea what the protocol is, and they have never made me feel like "look old woman, get a clue" lol. I have been to other locations around town, as I was a runner for my bestie who worked for UPS. I know the different stores , and the different personalities. I say to the owner of this store. Well done.

I was turned away for not having my returns in a return package because it's from TT shop. Almost…read morepointed out to the supplies in the store. 1st time here never returning. I drove to my closest UPS Store no issues with my returns and no need to have in a return package. I'm pretty sure they just do their own rules to make $ but not right when other UPS stores don't do that.

I come here all the time to mail packages and everyone is so friendly. Emily, MaryLee, and Doc are…read morealways engaging and kind. During my last visit, a customer came in after losing her car keys, and Doc went outside to help her search the parking lot until they found them. Exceptional service and genuine kindness.

I used to do all my business at the Ina and La Cholla UPS store but they charge an unreasonable…read moreamount and their service is not great. I switched to this store because they really do want to help you. Kind and accommodating. They'll try to get you the best price and get it there the safest way possible! Clean and organized too! Highly Recommend!

Awesome service by all the staff - made my task much easier- thank you! I would also note they…read morecarry great cards and supplies too.

Went in yesterday to drop off an Amazon return. Walked in and was immediately greeted by smiling…read morefaces. Quickly and courteously assisted and was out in a blink.

Twice, I have arrived at the store just after 8 am, when they say they are open online and on the…read morestore front, and have found the store to be closed. Both times there has been nobody inside and no cars in the parking lot looking like they are about to come inside to open the store. This is frustrating when the early morning is one of the only times I am able to run errands. This problem is unfortunate and is what caused me to take off a star. Though, I still think highly of this UPS location, as it is incredibly efficient, friendly, and helpful with all of their customers. I frequently come in for Amazon returns and am always in and out in less than two minutes.

Friendly and helpful service! Always polite and respectful…read moreof requests. Helpful. Appreciate the kindness of all team members.

Finding a FedEx store was hard. The people at FedEx drop offs were clueless how to help a FedEx…read morecustomer, I had wasted my time at 2 of them & had to wander back out to find an actual FedEx store the 2nd day.

What a clean. well equipped store with fantastic customer service, specifically great customer…read moreservice provided by a kind young man named Reginald! Reginald kindly and enthusiastically helped me make copies of a document from a USB drive. His great and helpful demeanor brightened a day that had otherwise been stressful to me. I truly appreciate the experience!!