I come here all the time to mail packages and everyone is so friendly. Emily, MaryLee, and Doc are always engaging and kind. During my last visit, a customer came in after losing her car keys, and Doc went outside to help her search the parking lot until they found them. Exceptional service and genuine kindness. read more

The UPS Store - Printing Services Near Me - Tucson, Arizona

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I used to do all my business at the Ina and La Cholla UPS store but they charge an unreasonable amount and their service is not great. I switched to this store because they really do want to help you. Kind and accommodating. They'll try to get you the best price and get it there the safest way possible! Clean and organized too! Highly Recommend! read more

The UPS Store - Printing Services Near Me - Tucson, Arizona

I went to this store with a quite complex task: scan a big box of important business records, while maintaining the organization: paper clips, staples, paper clipped of several stapes documents, inside folders which were themselves inside another folder, while naming the directories based on the folder names. (Whew) Max Schwiegerling did this meticulously, within a very reasonable time frame. He then went over everything with me to ensure that all was captured in the right way. And the rate was very reasonable. I wish I could give Max, and this particular UPS store, 10 stars. Just incredible! Rick past CEO of a local business read more

Outstanding Notary Service and so courteous, no waiting and highly recommend to anyone seeking a notary. Great value and offered a tip, because that is how pleased I was. Thanks Kristi for your excellent customer service and support of our need. Jim read more

Convenient and Clean, nice staff. Really difficult parking arrangement. Very busy area.

Amazon, terrible. USPS trash. Ups the greatest delivery service ever. Great service. I LOVE UPS

UPS store on cambell in tucson. the worst experience I've ever had with any business in my entire life. My $70 2nd day air package arrived after 6 days. Both UPS STORE and UPS acknowledged i deserved a refund but each blamed the other. Turns out UPS STORE and UPS company are somehow not affiliated with each other. Ridiculous. After a month of waiting for a check that never came and several trips to the store and calls to ups customer service, nobody wanted to give me a refund. Eventually the store gave me $40 after my 5th trip back there. I will never use UPS again. Awful experience. Zero customer service from both entities. If I could give zero stars I would. read more

If I was able to leave NO STARS on this review, I would. Kristi Caton is the most disrespectful and incompetent owner/manager. Being a store manager/owner, you think she would feel the need to convey showing even artificial pleasantries to her workers/customers. But she does not. She clearly has anger issues because she will slam different items around the store in front of customers and employees also swearing in front of them, its almost like watching a small child throw a temper tantrum when they do not get what they want.. She is an incompetent and unprofessional manager that has no problem being disrespectful, belittling and verbally abusive to past workers and will not honor previously approved requests. Hopefully none of her workers or other customers catch whatever it is that is wrong with her and her life. (P.S. I have the receipts if needed) read more

I went through the interview and got paid cash for working a shift. I thought I had it but they hired someone else. Good luck to whom ever.

I almost never go to the regular post office anymore. Between the long lines, grumpy attendants, can't-do attitude, lost mail, and the need to make shipping a thousand times more complicated than it needs to be, I avoid it. Lately I've only been using UPS. They are fast and friendly and can figure out how to ship anything without sending you back to the back of the line to fill out some stupid form like the post office. I stumbled across the one on Oracle and saw the sign that they crate things and made a mental note. Eventually I needed a large painting crated so I spoke with Esther the manager about how to do this. The price I felt was reasonable and Ester was extremely helpful and made the crate herself. What a huge relief! She even called me to follow-up on the pickup. Definitely recommend this store, the manager is awesome! read more

Stayed home all day because my signature is required to get my package, driver went to deliver to wrong house. Luckily my neighbors know my name and brought me the "sorry we missed you" sticker but literally no one even knocked on their door either. She showed me the camera vid. Driver just looked around then put sticker on the door. read more

On a prior visit I found the staff very helpful so I decided to return to get some documents notarized. I didn't ask the cost because I've done business with UPS Centers before. I always found them reasonable. Four documents were notarized-cost $40.00? Ouch!! $10 x 4 = $40.00 but give me a break. Have never paid that much. I had to do another one for same situation and tried a title service. They were super helpful and did it for free. To stamp 4 pieces of paper on same visit $40 is robbery. I'm in the wrong business. read more

The only positive part of our experience is that an employee came out to our car to get the two items we wanted shipped. We requested this because we are seniors and didn't want to go inside. Unfortunately, she did this grudgingly. We told her that one of the boxes contained books and we requested a book rate. We found out after the fact that it was sent out standard rate which was $47 as opposed to book rate which would have been about $10. When we brought this to the attention of Chris, the manager, he said we should have put this in writing. Since when is a simple verbal instruction insufficient? The employees treated us as if we were a major burden to them. There was no attempt to rectify the situation in any way. In fact, we were blamed for bringing this issue to their attention. Do not take your business here if you expect to be treated with courtesy or respect. read more

Today went in to use the Notary services. Krissy was the notary and she was such a pleasant, friendly and helpful person. She is a great employee, I will go back to her for any of the notary/ document services. This store was already my favorite UPS location now even better! read more

Had to ship a package to a buddy in Norfolk VA. Went to the UPS store and found the service to be outstanding. The staff was friendly and openly joked around and made me feel comfortable. When entering the shipping information it was discovered that I had written down the wrong Zip code. Kristi helped me out and looked up the right zip code based on the street address and got me squared away. Kristi was familiar with Norfolk after having lived there when her father served in the Navy. She asked me if I also had been in the Navy. When I told her I had been she responded with a thank you for your service, and applied a discount to my shipment costs. I highly recommend this store to everyone, especially veterans. It's good to give your business to a place that actually recognizes and appreciates your service to this country. read more

Lovely staff and courteous service at this UPS location. Although the inside is tiny there are many available services from shipping to printing to private mail boxes for rent. Conveniently located in a shopping plaza with plenty of parking. read more

The UPS Store - Printing Services Near Me - Tucson, Arizona

I recently went to this store and the Manager Kristi was horrible. This was the worst experience i ever had. Her lack of professionalism and kindness was disgusting. Not only did she escalate the situation she started to treat her employees with the same lack of respect. I can't believe anyone would want to work under horrible conditions with a manager like that. Please don't waste your time and go to another store. Kristis miserable life reflects through her work and tries to bring everyone down with her. Avoid this place at all costs. read more

I have used The UPS Store at 7320 La Cholla Ave. in Tucson for my Amazon returns. I have used many UPS stores, as I order from Amazon regularly. In my experience, I have never received service as wonderful ANYWHERE as I get every time I go to this store. Cynthia, the manager goes out of her way to please customers. I can't understand any negative reviews about this store! I have observed Cynthia patiently and calmly explaining Amazon's return policies to argumentative customers. I appreciate UPS serving Amazon customers for returns, even if it is confusing for us at times. Now this is my go-to store for all shipping needs. read more

The owner and staff at this UPS location are as good as it gets! I have had many experiences with UPS locations, but this one was the most professional and helpful. I had to ship something urgently to my son in Michigan. They were extremely helpful in helping me package the items as well as to layout the different shipping options and costs associated with each option. I was able to ship it fairly quick and at a reasonable cost. My son was extremely happy to receive it timely and in excellent condition. I was impressed with the knowledge and friendliness of the entire staff. The store was clean and orderly and in a very convenient location, with plenty of parking available. If I lived in Tucson this would be my UPS location of choice! Thanks again for a very pleasant shipping experience! read more

When I walked into the door I wasn't greeted, the associate at the desk was very rude and seemed like she didn't want to help me whatsoever. She kept looking at me but never called me over to come do my return, when there was no one in line. I was trying to do an Amazon return and I had to print out a label for the package and they told me it would cost $2.26 for a piece paper, they charged me for tape as well. For one single strip for $1.50. Overall I had over $4 for a single paper and a single strand of tape, just to return a simple package. read more

7320 N La Cholla Blvd Ste 154, Tucson, AZ 85741. This store is charging 261 to print out a label for return to Amazon. A person has to send the label to this store for them to print out. The customer service person was not very friendly or very helpful. Beware.! Caveat emptor it read more

These guys are just the best. They have to deal with so many customers who seem to be going out of their way to berate and bully the customer service here. The truth is, the UPS Store does an amazing job, I do tons of business here and I've never been let down once. I follow instructions and listen closely and I NEVER have an issue. Thanks for the hard work folks! read more

I have been meaning to write this review for months. The staff at UPS Store #0442 on N Oracle is absolutely amazing. I especially want to commend Mary Lee and her daughter, who worked tirelessly for months on my behalf to resolve an issue with a package (antique lamp) that arrived at its destination damaged. They were both incredibly friendly, professional, and diligent and went way above and beyond to figure out what had happened and make sure that I was appropriately compensated. I would give the staff of this location ten starts if I could! read more

This store might be a happier place if it was not stuffed into a tiny space in the corner of the shopping center where it is quite hard to come and go in a car. read more

Two minutes before 6pm drove up 10 feet from the store to mail a return of defective power supply to Amazon. The short guy with short black hair walked out looking at the ground to lock the customers out. I honked the horn to say "im here wait" still looking a the ground pretending to not see me and my suv, he locks me out. I knocked on the door....he was gone. The other day the same guy tried to charge me for a box on another Amazon return. Word ' read more

Kristi, You took the time to reply, which means you do care about your reputation and business, which I give you the credit for that. I am a scientist with a PhD degree, so I just want to write the rebuttal based on facts, and I believe people who read through this story will have their own judgement. 1) It was your staff who gave me the wrong information (I do not blame her, she is very nice to me over the phone) and directed me to your store for this service which you do not provide. In response of your statement that I threat you to get the notarization against the law, here is the FACT CHECK. In my previous post on Google review, I wrote "I understand this is what it is and was not trying to argue with that." So I don't need you to educate me that NO one can challenge the law. If it cannot be done, it simply cannot be done. I may not have the highest moral standard, but as I said I have a PhD degree and I am professional, I believe I have the respect of law and people. Why do you have to lie about that I threat you to get the notarization? Seriously? How did I threat you? What did I say? If you have the video or audio record, PLEASE release it so the public knows what is going on. I reserve my right to fight you in the court in this false allegation. I simply asked for an explanation about the miscommunication. You are the one who raised the voice and started the argument, that's what I have to say. 2) You write "Upon your arrival, I did apologize". NO, that's another lie. You NEVER apologize, otherwise it will not end as it was. You apparently feel very proud of yourself being the BIG boss of a UPS store, however you did not take the responsibility of being a leader. Your employee gave me the wrong information, and you should apologize on her behalf. 3) You are right that FedEx does not offer notarization service. I went to FedEx to ship a package, not to get a notarization. Remember I asked you "can I ask another question? " before you ordered me to leave? The question I intended to ask is whether you know if other places can offer such notarization service and whether I can ship a package using UPS. Remember what you said? You said "you can ask, but I already gave you the answer, we cannot do it". How arrogant is that? You don't even know what I am trying to ask. If you don't know how to be professional, let me teach you. This is what you should say "I am sorry for the mis-communication and we wasted your time, what else can we do for you, sir?" Think twice before you treat a future customer like you did for me. 4) You are apparently very mice to another customer, who is a Caucasian, before you turned 180 degree when you interacted with me, which is an Asian. I had a very pleasant experience with two other employees in your UPS store, the young lady who answered my phone the day before and the older lady who greeted me when I stepped in your store. I tend not to link this with your racial preference, but you know what this actually is. Note that another Google reviewer posted very negative experience with the store OWNER specifically. Whether that refers to you or not you know it better than anybody else. I pledge you to be professional and be a person with integrity. It is not difficult to admit the wrong doings by simply say SORRY. Finally, treat people with respect regardless of their race and color and BE NICE. Best read more

I have used this shipping store a few times and have always acted in a professional manner. Always even when being berated by customers. Dealing with the public can be trying at times and I think most of us have wittnessed rude customers some people think they are above it all and treat others with disrespect. While waiting in line at this UPS location a women didn't like the answer she was given and took it out on the employee. She was in the wrong . So thank you again for doing a well done job. See you soon read more

I highly recommend that you do not use this UPS store! I went in today to do an Amazon return. The whole box was taped up except the little flap so they could see inside and know that I am returning the item. I left it open on purpose thinking that they would need to see what was inside. I was told that it would cost 1.50 to tape up my box. I told them that I just needed a few inches of tape to close the flap, not enough to tape up the whole box. I asked to speak with the manager. She said that they would lose money if they did not charge 1.50. I explained that I just needed a few inches. She said that I would have to pay. They are making money charging amazon customers 1.50 for a few inches of tape. I can understand a quarter or something, but 1.50 for hardly anything. It just doesn't make sense. I asked if it could be waived this one time since I didn't know and she said no. I will not be going back. They are rude, uncaring, and making a lot of money off the customers. read more

This store was in charge of shipping my priceless, ancient fossils that were purchased at the Tucson Gem Show this February 2016. The items were custom crated and arrived damaged do to a forklift puncturing the crates. I filed a claim immediately, it is now June and the manager has given me every excuse as to why I have not received my funds yet. It all adds up to, instead of them paying me, she is holding my claim based on when she gets paid from her subcontactor. The problem is, my contract was not with their subcontractor, my contract was with their store, and by consumer law should have been processed and funded by now. It is illegal to hold claims based on subcontractor relationships. I am calling the BBB, and the Chamber of Commerce to enforce my consumer protection, If this does get them to respond in a timely and professional manner it is headed right to small clams court. Never use this store, the manager Mary Lee is completely oblivious to the authoratative responsibility it takes to call themselves a manager. Her run round was insulting and as a professional completely unacceptable. read more

My 2nd home office! The staff here is INCREDIBLE! Owning my own business, this place has been a life-saver for me over the years. Get all my business cards done here and they've also done some great flyers for us with very little notice for a last minute event! Best pricing on copies in town too! More than just the great services they offer, though, the SERVICE is what makes it. When you walk into this place, you feel like family. The employees know their customers by name and the atmosphere is just so positive! Beats the post office any day of the week!! read more

Mr. Wang sounds like an arrogant nut case! Just the type to use the race card. A professional with a PHD degree. WOW! I've been in your store many times and never had a bad experience, in fact everyone was very courteous. read more

Hey i love UPS stores, but $13 to ship a dvd in its own box? Really? I would hope this is not a trend or else no one will ship anything anymore! read more

The professionalism at this store was amazing! I had to get a large piece of art shipped to Georgia and was on a tight schedule. They were both fast and very professional. I was done and on my way out in less than 15 minutes! Kudos to this local ups store! read more

I've visited several local UPS stores and they're reasonably pleasant, but the one at Orange Grove and Oracle really stands out. Every employee here is bright, friendly, attentive, and well-trained. We've kept a mailbox address with them for about a year and they have remained super patient and efficient in handling our many, many, *many* packages. Bottom line: stopping by to get mail is literally always an "up" experience, one I credit to the people (and probably someone with genuine management talent who recruits good people and keeps them happy). Thanks, friends! read more

This location is great for business printing services! Thank you Mary Lee!

This has got to be the worse ups store. I shipped a box of golf clubs and they packed and shipped. Well, they only through the clubs in a oversized box and shipped with no packing. The clubs rolled around in the box for 1500 miles. In addition, they charged $303 with no bubble wrap or any packaging. IT WAS THE MANAGER THAT DID THIS. , afterwards, she said it would have been an additional $50 for bubble wrap. NEVER AGIN. THIS ALL HAPPENED AFTER I TOLD HER TO PACK AND SHIP. BUT NO PACKING.!!@! I WOULD FIRE HER IF SHE WAS MY EMPLOYEE read more

I have had the opportunity to use this location many times in the last couple of years, however I've been tardy when it comes to writing a review... 1. Patience - this store has some more elderly people as customers, well older then me and I am 57. Elderly can be difficult to work with at times because of physical challenges and speed of execution. I have seen this team, time and time again, deal with difficult issues with Patience, Kindness and a Smile. All without rolling their eyes or acting perturbed. 2. Attentiveness - This stores team is actively listening when spoken to and if unsure will repeat back the details to make sure their shipment is taken care of correctly. 3. Acting Skills - This goes back to Patience. Sometimes people are just p*ssed off angry! Sometimes for a reason and some not. I have seen an interaction between Kristi and a customer where she was able to calm the customer down by slowing her speech and talking in a softer volume. She has a gift for talking people down from the edge. 4. A Calming Presence - This ties to #3 and is directly why I come to this store. During their most busy times there is a calm exhibited. I believe that comes from their confidence in what they do and that they have an ongoing relationship with their clients. I noticed that the very first time I went in. 5. Empathy - I've seen them show empathy and they have for a situation I was dealing with as well. I go out of the way to use this store. These are the key people that I have had the pleasure to meet and have help me. Kristi, Marylee, Jocelyn and Andie - thank you for creating an inviting atmosphere... Your hard work is appreciated. read more

The staff is friendly and efficient. UPS Stores are individually owned and operated, and this one has great prices for personal mailboxes. I like that my mail orders from Amazon and others don't sit on my front porch, but are readily available when they arrive at the store. read more

Fairly helpful with questions on shipping and what's the most economically way to send things. They helped me save some money.

make sure you read all papers before signing.because all mistakes will be yours in all transactions. the owner is nasty and unconcerned. tried to be nice but she has no regard for customers. also, since this is a franchise, ups will refer you to the corporate office, as they do not stand behind these shops. also, p.o. boxes are not eligible for mail forwarding if you move, since the post office is not affiliated with the shops. why pay extra for rude treatment. go to the post office. read more