This has become my go-to location for shipping. The staff are all so incredibly kind, and they have…read moresome of the most flexible hours which makes it so convenient. No matter how many packages the staff is dealing with, they are always so friendly and accommodating. They provide all the services you'd be looking for, including printing. This is a great UPS store and I can't recommend them enough.

I've stopped by here many times over the years. Sadly, the quality of service is hit or miss. I…read moredon't like leaving bad reviews however, I have to share my experience. There's been a few times in the recent past that this location failed me. I had to not only send something back to Amazon but I also had to print out some paperwork. Unfortunately their copy machine is constantly down and they seem to be ok to not want to fix it. Also some of their staff, not sure if it's management or regular employees but some of them are not very professional or welcoming. There's been a few that are very friendly and professional but overall not a very good experience. I do not recommend this location. There are better locations nearby.

Thanks to Amazon returns, I've been coming here quite frequently. I kind of feel that because the…read moreAmazon return line is usually longer than the regular line! A few months ago, they finally created a separate line for Amazon returns, which is nice for the occasional time I actually do want to buy something. Staples is not inexpensive, and I could probably find things on Amazon for less, but you pay for the convenience of being to able to actually see what you're buying. I purchased my last few chair mats here, as well as my printer paper, which I usually have delivered so I don't have to carry it or load it into my car. Their text message deals are actually pretty good if you pay attention. The people who work there are nice enough, though one guy swore they didn't make what I was looking for, even though I had bought one there years ago. I simply waited a couple of weeks, and it turns out it was just out of stock.

I visited the store to return an Amazon package and waited in the designated Amazon return line for…read moreapproximately 30 minutes. During that entire time, the return line barely moved while every customer who entered the purchase line was consistently served before those of us waiting to make returns. As both the purchase and return lines continued to grow, I asked the cashier if additional assistance could be called because it was clear that one employee could not keep up with the volume of customers. She informed me that she was the only employee available. While I understand that staffing shortages can happen and I appreciate that she was doing the best she could under the circumstances, the current system is clearly inefficient and unfair. After waiting for 30 minutes with no meaningful progress in the return line, I ultimately had no choice but to leave the store without even being able to return my package. It was extremely frustrating to spend that much time waiting only to walk away without accomplishing the reason I came to the store. Customers who have already been waiting in the Amazon return line should not continually lose priority to newly arriving customers in the purchase line. The current process results in excessive wait times for returns and creates a poor customer experience. I encourage Staples to review how this location manages checkout and Amazon returns. Whether that means scheduling additional staff during busy periods, providing dedicated coverage for Amazon returns when possible, or implementing a fairer queue management system, the current process is not working.

I love this little post office. I never have to wait in line and the kind woman I always see…read moreworking there has the same name as my daughter. So, clearly a fine establishment of postal wares. I'll be bringing all my post needs here!

Parking and location are 0/10 but staff are super nice 10/10. First time I've ever experienced a…read moreUSPS worker actually smile and make conversation and be helpful.

They can't take my Amazon return because of "call outs"?…read more How about train all the employees to handle it. I have this place a chance, but I should have just gone to Whole Foods. Staples is sorry looking. Hardly anyone in there.

They help me with same day printing and are so easy to deal with! Thank you! I would be comfortable…read morerecommending them!

HORRIBLE COSTUMER SERVICE Postal Annex #389 is selected as…read morea Certifix Live Scan location. From the moment I walked in the older man didn't seemed as he wasn't pleased to attend to my service. I was very polite from the beginning. He requested info from me on my job application "wired" as I'm not applying for a job through him. I told him "no, the employer broke the step down for me as I ONLY need to provide my email with a valid token number" he got upset and said I need everything in documents form. I kindly declined and told him I'll that my business elsewhere. I have never experienced this type of service from a place that is supposed to be helpful to individuals and the community. Zero stars for me.

Had to ship an item and pay for shipping via USPS.. I didn't want to go to the POffice as it's…read morealways packed and such a waste of time. The lady there took care of my package, printed the label etc. It was wonderful! She emailed me the time it shipped to being delivered. She was very accomodating and very sweet. Thank you for such a pleasant experience and allowing me to not have to go to the Post Office!

I love this post office the people are kind and get you in and out quick! Will always go my way to…read moretake my packages here! Parking is not to bad either, although there are a few homeless or just people camping at the end of the building by 7-11 but they never bother me.

I use this post office everyday for work they are good and their jobs and generally have great…read moreattitudes

Service is horrible. Train your employees to service their customers better. They don't acknowledge…read morepeople waiting in line or help them if the line forms in the wrong direction then get mad at the customer for not forming the line in the correct direction. If you care so much, put a sign up or acknowledge your customers who are standing there for 5 minutes while you do other things at your counter. Dropping off a package shouldn't be so hard to do with subpar service. Joy, do better!!

Christy was extremely pleasant! When I arrived there was an old person berating her about the price…read moreof stamps. He said he was entitled to a free stamp and would directly contact the manager. After he stormed out, she kept her composure and helped me next with a smile. Christy has a STRONG spirit, she's always made me feel welcome.