Zero sense of urgency. Complete lack of situational awareness and understanding of how to keep a…read moreline moving. I do not expect lightning service but I do take issue with people who purposely slow and themselves down, pick random unimportant tasks to complete before attending to the line. I simply needed to pick up a poster board and was stuck waiting behind people needing help printing, people sending packages etc. Where is your system for efficacy? One person working on pick ups, one person supporting printing etc. Again I don't mind waiting in a line when people are doing their best, but do not appreciate what felt like actively trying to do the opposite.

Great customer service! I come here to do shipping, returns, etc. and everyone who works here is…read moresuper knowledgeable and friendly. I just moved from NYC where all shipping is an absolute nightmare. This FedEx gives me hope. I look forward to the next time I have to ship something.

John helped me divert an order that was already in transit. Tremendous job. He called me back a…read morecouple times to make sure that it was done. If you want quality that's customer driven this is the place to go

I came here to get finger printed and the older lady with the glasses was rude to every single…read moreperson patiently waiting.

I usually come here whenever I need to drop off any UPS or FedEx packages. The location is quite…read moreconvenient as it is between a Starbucks and Ace Hardware, which I frequently visit. The staff here are extremely nice and helpful.

the owner was incredibly rude. I went to show him a QR code on my phone and he started typing info…read moreinto my phone and when I asked what he was doing he told me to get out of his store. je never told me what he was doing and never asked for permission to type anything into my phone. he was annoyed that I was surprised that I had to pay $2 for a label when the post office doesn't charge. I didn't choose this place, I was sending a purchase to a customer who chose this method of shipping. If you can use USPS to ship, you should. I never write reviews but Owen was so incredibly unprofessional I had to let it be known.

I had a great experience buying a printer from this store. The sales associate, Joe with the…read moreglasses, was so helpful & friendly. I am almost a sr citizen, a Gen X'er who is clueless about these printers. I asked him for the easiest one & he steered me in the right direction. Spent a little more money than expected but in the long run it will pay off because the printer ink is in a bottle, doesn't dry out. It's an Epson. Great experience, thanks Joe with the glasses

I'm only giving Staples one star because the teenage boys who work there are hard working and…read morepersonable. (This is for the copy center. I haven't had problems with the cashiers.) I cannot say that about the women in the copy center. Every time I go, there is a long wait and either one or two people "working." This could be them talking behind the counter or ignoring the line. It's always crowded and they're always overwhelmed. It's the beginning of school. They should be prepared for a lot of teachers and students coming in to work on projects. Last week I had items laminated and the guy took maybe 2 minutes to do it so I didn't have to come back. Great. He was fabulous. Fast forward to today--I waited almost a half hour in line. I asked the guy if he could PLEASE do it quickly since it's a super small job. He agreed and started to get it ready. The woman working with him came rushing over and made him stop. She insisted that he had other work to do and that I would have to come back to get my items. I told her the last guy did it quickly so I'm sure this will be, as well. She was rude to me. She was rude to the guy working there. She was belittling to him, when he was obviously getting the job done. After arguing to no avail, she "offered" to have the manager come over. What a waste of time that was. Here we are for 15 more minutes arguing over why the guy can't do the job. IT COULD HAVE BEEN COMPLETED IN A FRACTION OF THAT TIME!!! I understand there are orders ahead of mine and if my order was bigger, I'd understand. I understand if you did that for every customer, you'd be behind. However, there was nobody behind me on line or nearby waiting for their items. I was laminating 17 3 in pieces of paper. So picture 5-ish per sheet. 3ish sheets to go through the laminator and done. Nope. Then I waited there as she removed my items from what he had started and stood there waiting for them to take my order. Staples!!! Look at your reviews!!! They're horrible! Do something about it. You have a store with great potential to be a star store but your employees are ruining it. It's a prime location and has many services people obviously need. Now I have to go out of my way to pick up my small job that could have been done easily when Staples was on my way home. I am so disgusted with the service there, yet I don't have a choice because there isn't another place locally who does this. PLEASE!!! Train your employees to be flexible, personable, reasonable...I think you get the idea.

Great local location for all your shipping needs…read more Ships with multiple vendors FedEx, DHL, UPS even USPS, so if you rather not wait on the pkg line at the P.O. this should be your spot to pop in and out quickly. Customer service always smiles and truly aids to give you all your options. Super reliable as all our packages have gone out when described and arrived when predicted.

These are good people and very patient too! I recommend them for auction shipping and everything…read moreelse.

I went in today to mail a package international. the man behind the desk, Travis, was absolutely…read moreamazing. He was patient with me, answered all my questions, and asissted me from start to finish. I would assume working in the post office dealing with the public can be stressful but this gentleman was professional and a delight.

Staff members are always rude, I'm supposed to be able to access my PO Box at 6:30am yet everytime…read moreI get there (7:30-8:30) the doors are always locked. Seems like none of them want to do their jobs.

From my mailbox in 1 city to another city with a post office box. I mailed this holiday card on…read more12/18/24 & received it back on 2/28/25!!! Opened of course, with a lane stamp that it was received in poor condition. My post office didn't open it because they attempted delivery. When it got to Patchogue, obviously they knew they had to stamp it as damaged & return it when they attempted to search for the non-existent greenbacks. Ridiculous!!

Worst post office I've ever dealt with! I have shipped a good number of items from here and a…read morenumber of them had gone lost and were never found. I've even submitted extensive searches and inquires to these items and nothing came of it. How does this happen in modern times, especially when there is tracking?? What is even the point of tracking really then, so essentially I was robbed. These were expensive item too and basically i was told (nicely) tough and there's is nothing you can do about it. I would give them zero stars if I could, but I guess I will leave it for the people that work behind the counter that are always nice and professional. Will never use them again to ship anything!

The young man at the counter wearing the anime shirt, was kind and professional. It's great to see…read morethat .