I went in to complete some Amazon returns on 2/21/2026 around 2:30 in the afternoon. Robert was the only one behind the counter for both sales and returns. Another employee (male) was flitting around saying he, "wasn't on the clock yet" even though both lines were long. Robert was calm, professional and efficient at meeting the needs of customers on both lines. This young man deserves to commended, the other should be fired. read more

I always have a good experience at this store. the usually have many items in stock, copy center staff are helpful.

I always the staff here to be friendly, professional and accessible. Store always clean, as well.

Absolutely awful staff is disgustingly rude. The "manager Dominic" has no sense of respect or professionalism. Do better !!!!

I asked the worker it was a young guy for a charger for a headphone charger . He gave me the complete wrong charger. He was to busy on his phone and wouldn't even talk to me. such a shame. read more

I went into the Staples in Port Jess Station on Saturday, March 22 with a problem with my iPad that died. This was after going into four other places in which no one would help me. I was looking for a new iPad, and wasn't sure what I needed or wanted. I was trying to see if I can retrieve information from it, as I needed things for work. I was very upset and I met a manager KEVINA. Not only was she extremely professional, extremely knowledgeable, but she went above and beyond to help me get back into my account to retrieve what I thought was lost, but she was honest and helped me get a new iPad. She was extremely friendly, and because of her not only will I continue to go back to Staples, but I will recommend the store to many others. She made a stressful situation better thank you. There needs to be more employees like her. read more

I have come to this staples a few times. TYLER WAS AMAZINGLY HELPFUL. Hopefully he is the one that trains new employees. I've had experienced not great interaction here, when I asked for help. But Tyler goes above and beyond to help, in such a polite and professional way. He really came through for me when I need some quick help with important documents to my accountant. I like this store due to him. read more

UPS WORK READY WITH STAPLES..... My visit entailed a D.O.T. License shirk down to size Michelle M. worked with me.. Very professional & knowledgeable Gave me options Completed my desire in moments. She was great at multi-tasking without any mistakes Offer excellent customer service/ relations The team within in the store were of availability & service Above & beyond SATISFIED Road ready with UPS because of STAPLES Expertise With all the salessss I surely back for school supplies read more

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Good service, hours, price, cleanliness and convenience. Staff is very helpful and clean. read more

Staples - Printing Services Near Me - Port Jefferson, New York

Brianna in the print shop is AMAZING. she greets us everytime by name. She is so friendly. She knows how to talk to customers to keep us coming back again and again. Its rare in customer service these days that you get someone who treats customers with the amount of respect that brianna does. She should be running this store. Or at least teaching other stores how to treat every customer read more

Staff is nice, managers have legit attitude problems. Your platform software issues are not my problem. So if something is not working on your register, it is actually YOUR problem, not mine. Be nice, not rude and I would work with you. Be a condescending ass, and you are on your own. read more

All is great here helping mw with some special shipping needs yesterday and again today. Nice selection of all varieties office supplies here and helpful staff lady attending. read more

Went in tonight to shop for a new printer for home. We were looking for something with good quality and value. Store associate Anthony came over and was extremely friendly and knowledgeable. He showed us a few different printers with different options all within our budget. It's very rare these days to find an associate who takes pride in their job and knows what they are talking about. Once we process the information he provided us with, we will be back to make our purchase!! read more

This store NEVER has enough employees working. If they are working they are nowhere to be found. The tech department has taken 6 days to do a "next day" repair and I don't have it yet. I tried to call for three hours today and kept getting a message that the store doesn't have anyone to handle the call. I was definitely NOT surprised. looks to me like this store is leaving the shopping center just like the other two stores in the center. It won't be missed that is for sure read more

This review is about the staff and my experience with the copy machines. First off I had to wait to use the machine because the employees were using them to print out their own personal stuff. Second they were the most unhelpful and rude assistance I've ever received at a staples. Other than that the price was fair. read more

Madison in the Copy/Print self service area was very helpful and patient! They were efficient and moved the line along when it was busy.

This is a great store to go shop in..but the bathrooms are always disgusting... clean the bathrooms...no customer likes to not be able to use the bathroom because its so unsanitary... yuck. read more

Start your review..Staples in Port Jeff, LI has a nasty staff. Went in to the Port Jefferson store last week and met Serina in the print area. We just needed 2 cards printed for my Daughters Baby Shower. Requested 2 4X 6 gray cards with white letters and border. Serina said when we get home send her a PDF file with the size, gray mat finish and white letters w/ font. I did just that. She said it would be done real quick. That afternoon we called and she said it would be done by 3pm the next day. It was NOT. When we called she said we can't do white letters. Then she said hold on, put us on hold and came back announcing the mgr. said we can do it. It will be ready the next day. It was NOT. We went in and Serina was off, another man helped us named Will.....he could not find the order. He took my cell and said he would call Serina and find out where the order was.....he never called. We went back in today and Serina had 2 8X11 cards not centered or cut with different fonts. It was as if she did not even look at my email. She began scolding me as if I made all the mistakes. She said "I told you to go home and send me a PDF file", I said I did. She then lied and said "I could not open it".....fact is, she never looked at it. (I have the email) Then she said "I was making her look stupid". I said just the opposite.....you're making me look stupid as I did everything you asked for and you have not done a thing. She said with a bad attitude, they would be ready today at 4pm. I called at 3 because I just knew she lied again and sure enough she got on the phone, said hold on and gave the phone to Will. He just said we are not doing this order, it will have to be sent out. Never in my life have I seen such incompetence. Never have I seen such arrogance and rudeness. If Serina could not do this she should have said so last week. Now we have no cards for my Daughters shower this weekend. I will never visit or shop at a Staples store and rest assured I will tell everyone I know about this service in this town. read more

I called the store to confirm the return policy for a specific computer printer I had just bought. After hearing my question the woman put me on hold. Subsequently three other people (maybe the same woman) picked up and heard me repeat the same question and each of them told me to hold again. I waited for a total of 16 minutes (as recorded on my phone) and hung up. read more