Sent a package to my sister in Chicago and the customer service guy ( heavy set) tagged the wrong…read morebox. My sister got some photos of children and cards, not the $150 gift I sent her

I just had to take the time to tell you how great your employees are! I have been in many many…read moretimes over the years with my ups packages (quite a few Amazon returns in addition to personal shipping) and every time no matter how busy or how slow it is, everyone is so patient, friendly and so helpful! Today I had Eric and he took the time to help me figure out how to email an Amazon return label to the store so it could be printed. He was patient, understanding and so nice. In this day and age some businesses treat you like a like your just a transaction, it's refreshing to be greeted with a smile and assisted in any way needed. Kudos to your staff!

Friendly and knowledgeable . I would recommend them for anyone looking to ship their packagesread more

This place is an absolute joke! Hit or miss when they will be open. And spare me the under…read moreconstruction bs they've been closed when they aren't undergoing construction!

I have experienced the same during the pandemic that none at Going Postal wear masks. Apparently…read morethey don't feel the mask mandate applies to them. Not a mask in sight other than customers

I have used this store many times for sending things out or just dropping off packages for returns…read more I have no complaints about the service. Sometimes I don't feel the customer, friendliness is there

This location saved my life, literally! I had fled from a bad DV situation and needed help…read moreimmediately. They helped me file paperwork, print, email, and fax. I was so upset that I couldn't do anything on my own but the staff helped me out and were very knowledgeable. It is a tiny location like most UPS stores but they are quick and efficient and get the job done. They are down the street from the courthouse which is very helpful. I prefer UPS over FedEx because they take care of everything for you rather than FedEx that has you working hard. Thanks guys for everything!

I have returned many Amazon items and the process is seamless. Love this store. The can print…read morelabels for $1.00.

Took off of work to wait for a package I had to sign for and I just received a notification an hour…read morebefore the delivery window was even over saying failed delivery - even though I was home the entire window. Never heard a knock on my door or anything.

This UPS store used to be fantastic.. but they seemed to have changed management or something. The…read morelazy ladies working there are spectacularly rude in their interactions with customers They don't carry ups packaging despite being a UPS store. It appears They want to sell you packaging. In addition, They also don't/won't honor amazon prime returns. All around terrible experience every time come here in last 5 months.

Always super helpful and have shipped many times. Many different items. Items are different shapes…read moreand sizes. They give great advice on how best to ship the packages. I would highly recommended taking their advice. I have also used their other services and they have been super helpful and have talked me through the process. I was having issue with my a notary process and I explained the issue and they fixed the issue within a few minutes of me treating them with respect and dignity. Great customer service and happy to support a small business.

BEWARE!! I will Never again be using Pack Ship & Mailboxes in Jackson, UPS services. I drop off a…read morelarge area rug 4 weeks ago, as I'm waiting for my refund I come to find out it was never shipped out by the owner. I stopped at the store to ask for proof of it being sent out and he was not able to provide it. He started shouting at me telling me to leave instead of helping me find a solution to my concern, if its true it was shipped out he should be able to show me proof. Horrible customer service and filthy place to go to anyways. UPS is aware and is filing a complaint for this store.

While I can only speak for this as my general FedEx drop off business, the customer service is…read morealways great! I'm never treated like another person just coming in to drop off a package but they have a nice conversation with me before I leave. It's a clean store that's well stoked every time I've gone in. Plenty of parking. Definitely a hidden gem if you need anything, we'll, packed and shipped!

THIS is real customer service! Knowing that I was going to ship expensive gear from my late…read morefriend's estate to my work place, by a specific date to avoid getting lost over the Memorial Day weekend, I called this business ahead of my trip to Baraboo to get all the details I could about what services they could provide. The man on the phone explained that they could do all the packaging and get my shipment to California on Friday if I could bring the lot to them before 4pm Monday. I showed up with a 91lb flight case, a heavy speaker cabinet, two expensive guitars, a bare amplifier chassis, a heavy-duty steel amp stand and a glass sculpture that I put into a gallon paint can full of foam beads. Ben Robertson was alone that day, but he broke down the costs, gave me a reasonable estimate and a promise that the whole pile would ship before the end of business that day. He asked all the right questions, too, and improved the guitar packing inside the cases before boxing them. When he completed the packaging, by 1pm(!), he sent me the invoice via email and I paid by credit card over the phone. No hassles, no compromises, and no excuses! Better still, the shipment was en route to the distribution center early the next day If you live in the Baraboo WI area, trust Mailboxes Pack N Ship and owner Ben Robertson and his assistant to handle your shipping needs. I ship a lot of expensive, fragile, custom-built science equipment and I rely heavily on my logistics people at Caltech to make sure all goes well. Mailboxes Pack N Ship provides THAT level of service!

Literally the worst experience with customer service I've ever had. Tried to pick up a package that…read morethe driver failed to deliver (even though everyone was home and no one rang a bell or knocked. Trust me, the dog would have alerted us.) The disaffected youth girl with vines tattooed all around her arms just shoved a QR code at me and said I should call ups. Like they aren't? Try hiring people who are at least partially competent or reasonably interested in helping people. It'll go a long way

Owners were informative about acceptance dimensions/weight, cheery, and gave me great service on my…read morelarger item this morning! Very nice store! I understand this was an original MB Etc franchise previously, and these owners are also hometown fantastic!

Owner Nathan was a fantastic help to our family. We had a squirrel getting into an interior wall in…read morethe living room of our 1914 home. Sounds simple but the point of entry was impossible to find. Nathan came over and inspected our property from the basement all the way up onto the roof and down the chimney to find this lil vermin. He was professional, up front and totally courteous throughout the entire process. He created a plan to get animal(s) out and house sealed even during the process of the first snow storm. Big thumbs up from me!

From the owner: Professional animal removal service specializing in bats, birds and all nuisance wildlife…read more Serving the Fox Valley and Surrounding Areas. Nuisance Pro is a member of the Wisconsin Trappers Association. Family owned and operated professional animal control services. Common Situations: Animals making noises in the attic or walls. Animals in chimneys and fireplaces. Unwanted wild animals in living spaces of houses. Animals digging holes under foundations, landscaping and yards. Any unwanted wildlife. Services: Nuisance Animal Removal Animal Proofing Chimney Cap Installation Odor Control Contaminated Insulation Removal/ Re-Installation The list goes on and on. No matter which unique situation your unwanted animal created, Nuisance Pro will fix it. Commercial * Residential * Industrial