If you decide to get this done make sure that you will be out for the day(s). They take over your…read morefront and backyard all day long for more than one day. If you ask them to move something so that you may easily enter your home it will be done but met with sighs & rolled eyes. Have not had any big rains this season but it seems as if the product could have been more tailored to the home. For some of the gutters they attached something that would have to be pulled down in order to be used. Not something that is going to come to mind the next shower.

This is the worst company that I've ever dealt with. It's now 5 months after they started the job…read moreand it still isn't done. They keep messing stuff up every time they come out and then they have to come back and they mess it up again. They refuse to give us pictures of what they've done so we don't even know if they're really doing what they should be. Luckily we've had roofing issues so the roofer is giving us pictures and letting us know what KEENEY hasn't done. If this isn't resolved soon we're hiring a lawyer and reporting KEENEY HOME SERVICES to the BBB.

We used Great Lakes Roofing for a minor roofing repair. Our mistake was that we did not get a…read morewritten estimate before the work was performed. We were told that the repair would require two workmen at $90/hour, which we were okay with since we wanted the work done quickly. The guys arrived on time and were polite and seemed to work quickly. All that was required was some caulking around the chimney flashing and the guys left for a total of about 30 minutes of actual time they were at our home. The bill came a couple weeks later at $525 ! The bill was not itemized, so we called for clarification. There was time for travel, okay, fine. There were materials such as gloves, caulk. Okay, makes sense, but still does not add up. "Oh and don't forget the $250 service charge." A service charge that was never mentioned until we questioned the bill. There are plenty of upfront and honest roofing contractors out there We will not be using Great Lakes again.

Please stay away from this company. They are rip-off artists. I asked them to caulk around 7…read morewindows, and had no idea a bill for $900 would come for 7 hours of labor. When I called to say they weren't here 7 hours and why would it take so long to caulk around 7 windows, they could not justify it, but wouldn't budge on the cost. I asked them to work with me, telling them I wanted to pay the bill at a reasonable rate, but they wouldn't do anything, even though they couldn't justify the cost. Stay away from this company. You will be sorry.