Always super helpful and have shipped many times. Many different items. Items are different shapes…read moreand sizes. They give great advice on how best to ship the packages. I would highly recommended taking their advice. I have also used their other services and they have been super helpful and have talked me through the process. I was having issue with my a notary process and I explained the issue and they fixed the issue within a few minutes of me treating them with respect and dignity. Great customer service and happy to support a small business.

BEWARE!! I will Never again be using Pack Ship & Mailboxes in Jackson, UPS services. I drop off a…read morelarge area rug 4 weeks ago, as I'm waiting for my refund I come to find out it was never shipped out by the owner. I stopped at the store to ask for proof of it being sent out and he was not able to provide it. He started shouting at me telling me to leave instead of helping me find a solution to my concern, if its true it was shipped out he should be able to show me proof. Horrible customer service and filthy place to go to anyways. UPS is aware and is filing a complaint for this store.

This location saved my life, literally! I had fled from a bad DV situation and needed help…read moreimmediately. They helped me file paperwork, print, email, and fax. I was so upset that I couldn't do anything on my own but the staff helped me out and were very knowledgeable. It is a tiny location like most UPS stores but they are quick and efficient and get the job done. They are down the street from the courthouse which is very helpful. I prefer UPS over FedEx because they take care of everything for you rather than FedEx that has you working hard. Thanks guys for everything!

I have returned many Amazon items and the process is seamless. Love this store. The can print…read morelabels for $1.00.

THIS is real customer service! Knowing that I was going to ship expensive gear from my late…read morefriend's estate to my work place, by a specific date to avoid getting lost over the Memorial Day weekend, I called this business ahead of my trip to Baraboo to get all the details I could about what services they could provide. The man on the phone explained that they could do all the packaging and get my shipment to California on Friday if I could bring the lot to them before 4pm Monday. I showed up with a 91lb flight case, a heavy speaker cabinet, two expensive guitars, a bare amplifier chassis, a heavy-duty steel amp stand and a glass sculpture that I put into a gallon paint can full of foam beads. Ben Robertson was alone that day, but he broke down the costs, gave me a reasonable estimate and a promise that the whole pile would ship before the end of business that day. He asked all the right questions, too, and improved the guitar packing inside the cases before boxing them. When he completed the packaging, by 1pm(!), he sent me the invoice via email and I paid by credit card over the phone. No hassles, no compromises, and no excuses! Better still, the shipment was en route to the distribution center early the next day If you live in the Baraboo WI area, trust Mailboxes Pack N Ship and owner Ben Robertson and his assistant to handle your shipping needs. I ship a lot of expensive, fragile, custom-built science equipment and I rely heavily on my logistics people at Caltech to make sure all goes well. Mailboxes Pack N Ship provides THAT level of service!

Sent a package to my sister in Chicago and the customer service guy ( heavy set) tagged the wrong…read morebox. My sister got some photos of children and cards, not the $150 gift I sent her

I just had to take the time to tell you how great your employees are! I have been in many many…read moretimes over the years with my ups packages (quite a few Amazon returns in addition to personal shipping) and every time no matter how busy or how slow it is, everyone is so patient, friendly and so helpful! Today I had Eric and he took the time to help me figure out how to email an Amazon return label to the store so it could be printed. He was patient, understanding and so nice. In this day and age some businesses treat you like a like your just a transaction, it's refreshing to be greeted with a smile and assisted in any way needed. Kudos to your staff!

Took off of work to wait for a package I had to sign for and I just received a notification an hour…read morebefore the delivery window was even over saying failed delivery - even though I was home the entire window. Never heard a knock on my door or anything.

This UPS store used to be fantastic.. but they seemed to have changed management or something. The…read morelazy ladies working there are spectacularly rude in their interactions with customers They don't carry ups packaging despite being a UPS store. It appears They want to sell you packaging. In addition, They also don't/won't honor amazon prime returns. All around terrible experience every time come here in last 5 months.

Great service. Perfect quality. Great value. Friendly employees. The line was a bit long. But,…read morethey work fast.

Slowest service ever! Often only 1 person. A lady went to get her purse which she forgot at the…read morecounter, and instead of waiting on other customers, the UPS store clerk just waited as did all the people in line.

Brandt Printing is a locally owned family printing shop in Slinger. The project I had them do is…read moreto make really good copies of some art work on canvas. They listened to what I wanted and delivered on what they promised in a timely manner. Also, one of the owners is on a local committee I am on and they are always giving back to the community by helping with printing at cost or free for fundraising events. So, not only do they do a great job - they also care about our local community. I would not hesitate to recommend them.

James and the staff at UPS store went above and beyond to help me with a package delivery, thank…read moreyou so much!!!

Update. The manager was able to send a tracer and find the lost package. Thankfullyread more