Great customer service! Cashier is very friendly and is…read morealways trying to save me money.

I've been coming to this Staples on Pump Road for years, and the customer service is consistently…read moreoutstanding, but this last visit truly went above and beyond. I needed to have an item shipped to the store and held for about a week, and the manager, Jordan, handled every detail flawlessly. He stayed on top of everything and made the entire process smooth and stress-free. On top of that, I ran into a few complications with my order, and Jordan didn't hesitate, he quickly figured it all out and got everything taken care of without any hassle. You can really tell this store is well-run and that the employees are treated well, everyone is friendly, helpful, and genuinely seems happy to be there. 11 out of 10 stars for Staples Short Pump! Highly recommend this location for both service and professionalism

This location of Office Max is by far the best customer service experience I've ever had with this…read morefranchise. 10/10

The manager Jane has no concept of Customer Service. As I stood before her needing assistance with…read more10 copies, she said she wouldn't help me. I was the only customer in the store. Nobody needed copies but me the one standing in front of her. She wouldn't do it. She was nasty about it unprofessional. Go anywhere else but here.

Rude unhelpful and dismissive is how I would describe the staff I went back a second time because…read morethe location is convenient thinking maybe it was a fluke or an off day and same deal. Disgruntled and grumpy employees

Great service and offer great feedback on custom design projects. Fingerprints service fast and…read moreeasy too.

After doing some research on Yelp, I came across this business and I'm so glad that I did. More…read morepeople need to know about this service, so thank you to the others who left reviews! I needed someone to deliver and pickup a few heavy-ish items for me on short notice and Richmond Express did just that. After giving them the details, they were at my door in less than two hours. Excellent, professional service and quick, same-day turnaround! The process was as simple as giving them the addresses and they handled the rest. Pricing was very reasonable considering I had items picked up and delivered to two separate locations. I would not have been able to do it myself! I will recommend them to everyone!

I used this service for the first time a couple days ago and I am forever changed. No more driving…read more'round creation delivering random things for me! Why waste time and gas when you can get Richmond Express to do the work for you! Amazing. It's like the love child of Uber + Amazon Prime. I called at around 8am one morning. By 8:20, the guy was at my door to pick up my package and I received an email before 9am telling me that the package had been delivered. And I didn't even have to leave my house. Incredible. Yes, it was pricey, but sometimes you have more budget than you have time and if you're not able to deliver something yourself, I highly recommend Richmond Express.

David and the team at Pakmail were very helpful and efficient. They helped us choose the most…read moreappropriate packaging and method of shipping (both in terms of delivery dates and cost) for the items we needed shipped. The folks at Pakmail got numerous items packaged such that our items were well protected and ready to be shipped in a very timely manner. We'll definitely use Pakmail the next time we need things shipped from Manakin Sabot. Thank you, David.

David Fitzsimmons and the folks at PakMail did a fantastic job in safely wrapping and shipping a…read moredelicate antique clock to California. The recipient called to highly praise the way in which the item was carefully double boxed, padded and insulated from the rigors of shipment by U.P.S. ground. It's great to know that PakMail can be trusted with delicate and valuable items. I would not ever hesitate to bring other items to them for shipping!

I absolutely loved the ease of the ordering process at Uptown Color! I initially called to get some…read moreinfo on invitation printing for my wedding and then completed a quote online (including the upload of my design). Throughout the process Ryan provided great feedback, suggestions, and service. I appreciated being able to get 2 free proofs prior to ordering and the overall value for what we paid. I'll definitely be recommending them and using their services in the future !

Love working with this local business! I have used Uptown Color for my business and personal print…read morejobs for 15 years. Easy to work with. Fair prices. Always on time. Friendly service. Their work is always exceptional.

Minuteman Press of Ashland has been a game-changer for my business. They've handled…read moreeverything--from branding and logo design to decorating my work trailer and producing all my apparel, including screen printing and embroidery on Carhartts and Comfort Colors. They took my input seriously, made everything look sharp and professional, and created something that perfectly fits my brand. The team is easy to work with, super smart, and always delivers high quality results. I won't go anywhere else--these are my go-to people for anything marketing or branding-related.

I was a new customer to Minuteman printing. My first order to them went fine and it was exactly…read morethe way I wanted my stickers to come out. I did get a phone call prior to them running my entire order saying the lettering on the bottom of the sticker was illegible and they would make it bigger so you could read it. That happened on my first , That was great thought everything was handled, and there would not be no issues in the future. I called for my second order a few days later I added two new items provided the PDF files that they required and thought all was well. I did get a call from them to approve the proof. I pulled it up on my phone was able to read it thought everything had been solved in the first order so I didn't give it a second thought. The stickers I needed for the weekend so I called them early in the week so I could pick them up on Friday. It was when I spoke to them Friday morning They said they were busy and may be able to get them done by the end of the day. Well, they got them done by the end of the day. I need the stickers badly so I took them. This is where things went to hell in a handbasket. I sent an email expressing my dissatisfaction of the print job and the small text, which was completely illegible. I had re-orders of other stickers that I had previously ordered and they were fine. I use the dictation feature on my phone. I dictated the email. I pressed a button thinking. I cleaned up the email and made it sound professional instead for some reason it completely rewrote The email making it sound like I was returning an email signing it with an employee's name which I have no clue how that ever happened, but it did anybody reading this email would have instantly figured uh oh. This is a mistake. I should contact this guy. That's not what happened. Caroline Sweeney the owner of minuteman press at the Ashland location had someone call me making believe they were a district director of Minuteman and asking me about this email that I had no clue that had been messed up. It was my bad I didn't proofread it, but I am a busy person and not on my worst day would I ever try to impersonate somebody especially when I'm doing a business transaction. Business is business. Miss Sweeney did not handle this issue at all in a professional manner not once did she apologize not once did she ask me what I meant she never picked up the phone to try and solve the problem. I am a customer customers do not get treated that way ever. Accusing me of impersonating her employee and when I asked her why she didn't just pick up the phone and call she never answered the question. All my questions to her about how she treats her customers went unanswered she offered no solution to the problem. I've been in business for over 50 years starting when I was very young. I have literally serviced tens of thousands of customers and never once have I disrespected or completely right off a customer. I have always gone above and beyond to make sure my customers were happy. If you are dealing with Miss Sweeney, make sure you have your battle gear on because she has no respect for her customers I give this place and Miss Sweeney a complete and utter thumbs down. Do not use this business. Use one of their other locations instead.

I have to say I was skeptical since I couldn't find many reviews for their printing service…read more I had emailed for estimates on posters and business cards and was always given quick feedback. I needed business cards for the same day and I had just walked in with my file. They were able to go ahead and print my cards within the same hour (would've been much quicker but I had not properly cropped my logos so I was able to fix it there though it took some time). For the time, price and quality of the product I have to say I'm rather pleased with them overall.

My husband needed to have 12 booklets printed and spiral bound. I called around to some of the more…read morewell known competitors in the area and was in complete sticker shock. I did a Google search and stumbled upon this business. There were not many reviews and the price is almost 1/4 of some of their competitors , so obviously I was skeptical and assumed quality may be lacking. This was totally not the case. Everything from customer service, price, and quality are fabulous!!