I entrusted family photos and heirloom to Keith Fabry - and I am thrilled with the results. The…read morebest outcome was copy of a damaged 1930s oil painting celebrating summer - . KF pumped more color into the final product and sealed it onto an acrylic material that will last another 100 years. Jack helped me choose the right material patiently and delivered finished product and my originals (not damaged or lost!). I can't imagine the details involved in this project - but I'm impressed and grateful. Since my Search delivered Keith Fabry as the only center who could handle my request - I'm relieved. The value for better -than- perfect - is priceless. No complaints. No problems

While our company is based in CA, we had an event in Richmond, VA and I needed a vertical banner…read moreASAP and was wary to transport one there and back. Plus, I had a very tight timeline of 3 days, and no other printer could offer any assurance the banner would be ready/delivered in time. I found one of Keith Fabry's websites and ordered an overnight bannerstand for pickup at their office. I uploaded the file in the early moring hours and it was printed and ready for pickup the same day! Even though my flight landed later than scheduled, Debra took care of me and I was able to get the banner in plenty of time for the event. As for the banner, I paid for upgraded material and it came out looking great and was packed very well, so I was able to transport the banner via checked baggage on my return flight without issue. While KF may not be the least costly, their pricing is fair for their amazing turnaround and excellent customer service. Plus, they offer printing for Canva files which makes printing large items even easier for the casual designer or ad-hoc sign needs. Another shoutout to Debra and the entire team at KF!

my recent visit presented a mixed bag of positives and negatives…read more On the positive side, the staff at UPS were notably informative and well-versed in their duties. They answered my queries with clarity and seemed genuinely committed to assisting customers. It was evident that they had a good understanding of the shipping process and were eager to share their knowledge. However, the positive experience took a downturn when inappropriate remarks were made by one of the staff members. While providing information about shipping options, the staff member made a comment that was both unprofessional and unrelated to the transaction at hand. Such remarks have no place in a professional setting and detracted from an otherwise positive interaction. Moreover, the wait time was extended by the staff member's distraction, as they were frequently scrolling through their phone and texting while attending to customers. It's disappointing when employees prioritize personal communication over customer service. This behavior not only affects the efficiency of the service but also sends the wrong message about the level of professionalism within the establishment.

Once again this location has failed us. $80 to ship something tiny and lightweight. We said no we…read moredon't want to ship it and they wouldn't give it back unless we paid $40 more. Wtf?? They literally held the package hostage and wouldn't give it back even though we didn't approve the transaction. WORST UPS LOCATION EVER. Fraud. Scam!!!

Bret and the whole team at Atwood's Printing have been an excellent partner to us for years!…read more I have called on the owner Bret Atwood personally at the 11th hour and he has saved us many times. He really takes an interest in your business and is proactive about finding ways to help your business succeed and save money! Atwood's Printing is who you need for all of your printing needs and more!. They truly become part of your team and care about you and your information.

great experience!! they did a wonderful job making a print out of my painting!! I plan to use them…read moreagain and again.

I came with a rush order for a large canvas; I'm been hunting for a reliable, local printer, and I…read morewas impressed with how quickly MinuteMan responded to my emails--especially when I had a rush order! Sadly, I learned they OUTSOURCE the canvas printing to another, unnamed company. Still, this was important, and they believed they could do a rush order and get the canvas to me in time to ship it via express mail overseas. Also, their quote price was shockingly in my price range! The canvas arrived early!. . .But despite talking extensively with MinuteMan, and adapting my files to ensure no errors with them for their press, there was OBVIOUS BANDING on the piece. Also; The outsourced company, a sign shop that does large scale printing, not only did they send a print with such issues, they mounted my canvas at an angle, making part of the black area appear on the canvas, and part of the image on the sides. There are also staples to the canvas that were not put in properly--They stick out and I learned this by hurting my hand when unboxing it; Since I prepaid, I had someone else pick up my order, and the person I sent was not knowledgeable about printing, or the piece, enough to realize there was an error. These errors all ensured I could not ship the piece the same day, or the next--and wouldn't arrive overseas in time. I am, understandably I hope, very hurt by these results, both to my hand and my career. I was beyond upset from all this, and while I was able to arrange to show in other ways, I decided to contact Minute Man and let them know what happened (In fact, much of this is from the email), thinking I wouldn't hear from them until Monday--and I was expecting to be told 'too bad', as I have met SO MANY print shops that do this. EXCEPT MINUTEMAN. They wrote back ASAP, apologizing, issuing a full refund, and letting me know they would be talking to the company they outsource their canvas through intending to get a refund for MinuteMan's acquiring their services! I know this one time, my print got messed up; But before that, I had customer service so good that, THAT is why I picked this company. One issue with prints of my work is moire, an effect you see when screen tones are printed and someone resizes the picture larger or smaller. The gentleman I worked with, Luke, helped me set up my print file so it was perfectly sized for canvas printing, including letting me send the piece over and letting me know if it looked good on their end: Despite this taking several emails, Luke put in the time, and moire? Was one thing my print DID NOT HAVE. Luke actually helped me set up the file *perfectly*, and frankly, I'm very impressed. I have had a lot of companies give me specifications or a template that still didn't work. Some have even changed their template or requirements listed on their websites after. Luke, however, was able to give me the exact specifications--and they were correct! I'm someone who needs a printer I can trust, and one who is local; I'm looking forward to getting my business cards done here, along with post cards, posters, greeting and holidays cards, notebooks--honestly they print so many things I need that I'm not sure I'll need another print shop. . .ever. They also do apparel, promotional items, and even custom items. I admit, this MinuteMan won me over, because who really wants to wait for their orders to come? With MinuteMan, they might do it fast, but the work they do gives you a smile that lasts. And unlike most print shops? They don't screw you over, are honest, and yes, their service is fast--Usually it's not a good thing to finish so fast, but this Minute Man is one I'm personally committing to; Their my go-to printer from this point on. I cannot recommend them highly enough.

The line was long but they were very organized so it moved quickly. All the technology was very…read morehelpful along with the personnel. They were knowledgeable with the technology and patience with us baby boomers.

I was greeted by the store manager, Alexxus. Her attitude was so amazing and client oriented…read more Service with a smile thank you Alexxus.

I always have amazing service here. They crank through their line efficiently and are always kind…read more I actually prefer this location due to their great customer service.

The team at this store is awesome. They greet you at the door. They quickly handle your situation…read more There are so many packages flowing through here, it's great.

Horrible customer service. I entered the store at 5pm and was told by Ryan and Matt that they…read morecouldn't help me print anything because they had "too much going on". I was the only person in the store. It's the day after Christmas.. When I walked it Ryan was sitting on the cash wrap watching videos on his phone. I asked for the number to corporate and was told there wasn't a number to give. I literally needed one sheet resized and printed. When I asked for the number.. Ryan asked why I wanted the number, once I told him he said I don't care and walked away in the middle of our conversation.

Horrible rude staff make you make copies by yourself then start helping other customers that got…read morethere after you Staples it is next time

I thought of giving one star but gave two for picking the phone. I had called to speak with the…read morerepresentative at this facility. He was too busy to speak with me or give me information on my printing needs. He seemed impolite and not caring for small projects. The person refused to answer clarifying questions over the phone. Being rude that he has 22 big projects going on and not willing to give me the service. I am thankful that he picked the phone to speak but if you are understaffed and cutting corner to save money, I am not sure about the professionalism if there is any issue with the job. I am glad not to use this facility for my "small" printing needs.

Always request tracking with anything big or small. Packages come up miss and not delivered when…read moreyou call about them they have no answer due to no tracking. Your word against theirs. Expensive lessons though hope someone had a Merry Christmas! MIA envelope