This is the highest rated UPS store I've ever seen, haha. & I think I know why! Extremely clean inside, expeditious service. There were 3-4 people in the line ahead of me & yet I was at the front in less than 2 minutes. Located on a very busy street, but I found parking on the next cross street. Thanks UPS! read more

The UPS Store - Entrance - Shipping Centers Near Me - Los Angeles, California

Natalie's customer service was superb!! Very helpful, super kind ! Thank you for your help

Alex provided great service this morning. He helped me with a large box I was struggling to carry

I came in with many items to ship and Alex helped me each step of the way. What an amazing employee.

Was looking for a specific box size. I called ahead of time. They let me know they didn't have actual size but something similar. Told them I be right over. Once I got there they showed me how to make the sized I needed. All were so helpful and kind. Friendly on the phone and just as friendly in person. I can see why they have 5 stars. I wish I got names. Thanks for being amazing and awesome. They were close to closing time and most employees hate when you come in at the last minute. Not this store they were all so very welcoming. read more

Alex was training the new employee with respect and helpfulness. nice store and helpful people.

Very kind and helpful! Definitely come to this location if you want to ship, or have questions about shipping!

Hi folks I really like coming to this UPS there always so helpful I have never left there disappointed.Very clean the atmosphere is nice and friendly 2 up Nancy read more

Kate was amazing! I had a wrong QR Code and she found the right one for me. Very patient. Over and Beyond hepful!

I came to The UPS store in Boyle Heights today and was assisted by Alex. I really appreciate his professional attitude and his willingness to help me. I came in for a simple return for Amazon but left with some good information about other services UPS can provide for me. He took the time to genuinely ask about my day and I feel like he went above and beyond on a simple return. I know now to come back to this store when I need service and solutions. Thank You again Alex, you have a bright future ahead of you. God Bless you. read more

Never thought I'd be reviewing a UPS store but here we are. Hands down the best service and location I've never been to - consistently. It's never too busy and the attitudes of the staff is always friendly! I'm always in and out, efficiently. read more

Great customer service! Natalie was super helpful in helping me return a heavy package! My favorite UPS store

Customer service here is top tier! I've overheard employees explain to a few elderly customers in a very patient, respectful way. Sometimes there's a lengthy line and usually one employee at the counter, but business is handled quickly. Very friendly and helpful staff. read more

I have visited this store several times, and I have been pleasantly surprised that I was the only customer. Alex is very professional, fast, and accurate. The store is clean and well stocked with various supplies. read more

Great location. Jamie was very professional and kind. He made the process so simple. I'd definitely recommend this location.

I love this new UPS in my home area. Alex is always kind always greet me with a smile and it's always very patient with me.

I came here after searching for a UPS nearest to me and to my surprise I found out there was one in my neighborhood. Jaime was really helpful and even got to print a return label here. So grateful yall here. read more

I love this UPS STORE all the staff is friendly and helpful .. shout out to Natalie for being so helpful with my 7 packages that I needed to returned .. she was she had so much patience and super nice read more

Great experience today at the UPS store. Jaime helped me out to get some photos printed. Super helpful and great attitude.

This place has the best workers out of all the UpS stores I have gone to, they are always helpful and welcoming and in a great mood the only thing that sucks is the parking but this place is a 10 read more

So good! They provided solutions and made it easy to be a customer here !!! They were great and fast! They provided a solution to my problems read more

This store is always clean and the employees are really nice and helpful. Employees try to help the line move quickly too, so even when there is a long line you never wait too long. Also, I see more than a few people have commented about how helpful and nice Alex is, I totally echo them! Alex is great, always kind to customers and remains professional. read more

Came in today and the store was so clean and shall I dare to say perfect. There was many customers being helped when Spanish speaking staff so it was nice to see a diverse team. They offered if I needed notary service and I am happy to know when I need that service I can come here. Happy you guys are here, and Thank you for helping me today with a smile read more

The UPS Store - I love that they speak Spanish and offer notary. - Shipping Centers Near Me - Los Angeles, California

Nice and Clean inside with Excellent Customer Service. Alex greeted me right as I walked thru and made some very important copies for me that I needed. I was in and out in under 5 minutes. Highly recommend this establishment for future services. read more

Jaime has an amazing positive attitude. I would choose this UPS store over others just because of the great customer service I received.

Great service and a very convenient location with front row parking! This is my new ups store in Boyle Heights

Every time I come here it is a pleasant experience! Everyone is super friendly and helpful! Thanks so much read more

Absolutely amazing service! Everyone that works here is absolutely kind, super helpful, and really effective. Best ups experience each time!!! read more

Payed for packaging services and they packaged my very expensive electronic device with one single layer of bubblewrap. It got damaged in transit and ups didn't do anything about it with insurance all payed for. To say this place has been a dissappointment is a gross understatement. read more

Notary services 15 bucks! Faxing 3 bucks! Alex was the best. Love having a ups store in the neighborhood with helpful folks behind the counter. read more

I love that it's so fast and they are friendly and helpful .. thank u whoever thought of a UPS on Cesar Chávez genius

Easily the best UPS store I've ever been in... It's large, it's very clean, and the staff is amazing. I will always go back here.

just came in to drop off a package and wanted to say how good this is for the neighborhood! super convenient with a very helpful and friendly staff! read more

I was In and out. The employee Jaime did a great job assisting me with what I needed to get done. I appreciate his help tremendously. He deserves a raise. read more

I am an artist and ship my art pieces that are glass framed nationwide. I went to FedEx yesterday and they straight up told me there was a 99% chance of the piece breaking during transit and it was going to cost over $500. I was discouraged and worried, but after reading some of the previous reviews of this store in particular I figured to try another store and to at least come in and ask. There was a line when I came in but the two men working were so efficient and so kind that I didn't wait more than 5 minutes. When it asked if they could frame my piece, they had no hesitation in assuring me they would specialty handle my piece, label it as fragile, and that I was in good hands. The young man took his time to measure the piece and walked me through how they would protect it. Literally all my worries went away because you could tell these were professionals!!! Never going anywhere else to ship my art pieces again. read more

Great customer service, quick & helpful!!! Alex & J were great & so nice. Had so many returns, not only were they patient but they made it speedy read more

Alex helped me, it was easy and smooth. Great customer service, I would def come back

Had to drop off 2 returns this afternoon and was in and out with in 2 minutes. I didn't catch the name of the gentleman that was there today at 2PM but he was very attentive, provided great customer service and was quick with the process. Cheers to that guy! He deserves a raise! read more

Very pleasantly surprised to have found that there is a new UPS store now open in Boyle Heights. The staff are very nice, helpful and polite, just like the ones from Downtown L.A./Little Tokyo. Very nice to see more UPS stores are delivering better customer service. read more

I am beyond excited to finally have a UPS store in Boyle Heights! Every time I have to do a return to UPS, I would dread it! I would have to go to Alhambra or South Pasadena because downtown LA traffic and parking is stressful. Thank you for making my life a little bit easier! read more