1. The UPS Store

0

Los Angeles, CA

Cancel

Open app

Search

The UPS Store

4.9 (48 reviews)
Open • 8:30 am - 6:30 pm
Updated 1 month ago

Services - The UPS Store

Shipping centers

Copymaking services

Printing

The UPS Store Photos

Recommended Reviews - The UPS Store

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

2 days ago

Business owner information

Photo of Local

Local

Helpful 1
Thanks 1
Love this 1
Oh no 0

7 days ago

Natalie's customer service was superb!! Very helpful, super kind ! Thank you for your help

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

25 days ago

Alex provided great service this morning. He helped me with a large box I was struggling to carry

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 months ago

I came in with many items to ship and Alex helped me each step of the way. What an amazing employee.

Business owner information

Photo of Local

Local

Helpful 1
Thanks 0
Love this 1
Oh no 0

1 year ago

Business owner information

Photo of Local

Local

Helpful 1
Thanks 1
Love this 1
Oh no 0

2 months ago

Alex was training the new employee with respect and helpfulness. nice store and helpful people.

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 months ago

Very kind and helpful! Definitely come to this location if you want to ship, or have questions about shipping!

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 1

10 months ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 months ago

Kate was amazing! I had a wrong QR Code and she found the right one for me. Very patient. Over and Beyond hepful!

Business owner information

Photo of Local

Local

Helpful 1
Thanks 0
Love this 1
Oh no 0

1 year ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Jessica V.
355
136
26

10 months ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 months ago

Great customer service! Natalie was super helpful in helping me return a heavy package! My favorite UPS store

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 months ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 months ago

Great location. Jamie was very professional and kind. He made the process so simple. I'd definitely recommend this location.

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

I love this new UPS in my home area. Alex is always kind always greet me with a smile and it's always very patient with me.

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 months ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 months ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Vic T.
1
207
3

7 months ago

Great experience today at the UPS store. Jaime helped me out to get some photos printed. Super helpful and great attitude.

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Maribel M.
60
71
314

1 year ago

Business owner information

Photo of Local

Local

Helpful 2
Thanks 0
Love this 1
Oh no 0
Photo of Jut G.
88
22
17

1 year ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 1

8 months ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Jaime has an amazing positive attitude. I would choose this UPS store over others just because of the great customer service I received.

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Great service and a very convenient location with front row parking! This is my new ups store in Boyle Heights

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

I love that it's so fast and they are friendly and helpful .. thank u whoever thought of a UPS on Cesar Chávez genius

Business owner information

Photo of Local

Local

Helpful 1
Thanks 1
Love this 1
Oh no 0
Photo of Tom P.
28
126
6

2 years ago

Easily the best UPS store I've ever been in... It's large, it's very clean, and the staff is amazing. I will always go back here.

Business owner information

Photo of Local

Local

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Brian N.
302
14
1

1 year ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Alex helped me, it was easy and smooth. Great customer service, I would def come back

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Jane D.
119
363
703

2 years ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 1
Oh no 0
Photo of Beth G.
0
38
28

2 years ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 1 of 2

Ask the Community - The UPS Store

Review Highlights - The UPS Store

“Also, I see more than a few people have commented about how helpful and nice Alex is, I totally echo them!”

Mentioned in 11 reviews

Read more highlights

Verify this business for free

People searched for Shipping Centers 13,358 times last month within 15 miles of this business.

Verify this business

MailServ

MailServ

(10 reviews)

I love this place! I come in frequently to mail all kinds of different outgoing packages... fedex,…read moreusps, speedx... and I'm always helped quickly and efficiently. My questions are always answered and she goes above and beyond. I also bring my young daughter with me because she loves visiting the friendly woman who always helps us. It's a fun part of our day. I recommend this shop to everyone who has shipping/mailing needs.

*update* my packages were sent out wrong! Ugh…read more I had the worst experience at this location and I will never return. I went here 2 days ago with my fiance to drop off my Vinted go order and the lady working was beyond rude. (Unfortunately didn't get a name but she was a Hispanic mid aged lady) First, she had a problem scanning my item; told me maybe they didn't pay, I should reprint labels because I probably didn't print them right etc. (weird cause I never had any issues before when I came here and got helped by someone else but I went with it cause what do I know) she re printed my labels rudely, was lazy and handed me to put them on the packages "properly" since she said I did it wrong. She then Scanned, said it wasn't working again and she had no idea to help me. So then I googled what to do while she walked in the back room to attend to her kids who were playing and doing homework while she worked upfront. I was so confused and frustrated that Online said to try another location so, I left. Went to another location 10min away- they were closed. Checked my email and all my packages said they were scanned into the system and ready to ship YET I had my packages with me. I immediately called the lady back to tell her she scanned them in and she said "oh yeah someone else had a problem after u so just come bring them back they should be fine",, "it's a system problem and I shut down the systems to reset it." I came back less than 10 min after I called at 5:43pm and they close at 6pm. The door was locked!!! All lights off!! I called 5 times and she forwarded my call each time. I stood outside banging on the door for over 6mins . We could hear and see her kids running around in the back in the dark. She finally arrived at the door after banging on the glass door and calling over and over and said "oh sorry the door automatically closes after a certain time" took my packages, smiled, and walked away back inside; yet the open sign was off, all lights off, door locked etc more than 15min early til closing time after she knew I was coming back to drop off packages. She doesn't seem like she likes what she does. Working in customer service is not for her. She made my experience horrible. horrible customer service and wasted my time. I will not return to this location. I will instead go down the street to San Marino. I could of got in trouble with Vinted and could of been out of money if my packages didn't get delivered properly, this wasn't cool and she had no idea to help. Training staff to help customers efficiently is very important and also to be welcoming and kind!!

The UPS Store - shipping_centers - Updated October 2026

Loading...
Loading...
Loading...