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Los Angeles, CA

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The UPS Store

4.9 (49 reviews)
Open • 8:30 am - 6:30 pm
Updated 2 months ago

Services - The UPS Store

Shipping centers

Copymaking services

Printing

The UPS Store Photos

Recommended Reviews - The UPS Store

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Reviews are overwhelmingly positive. People highlight the friendly and helpful staff, a clean and organized store, and efficient and quick service.

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16 days ago

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21 days ago

Natalie's customer service was superb!! Very helpful, super kind ! Thank you for your help

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1 month ago

Alex provided great service this morning. He helped me with a large box I was struggling to carry

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27 days ago

Awesome service from both of the young ladies running the store. Thanhs for my color copies.

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5 months ago

I came in with many items to ship and Alex helped me each step of the way. What an amazing employee.

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1 year ago

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2 months ago

Alex was training the new employee with respect and helpfulness. nice store and helpful people.

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7 months ago

Very kind and helpful! Definitely come to this location if you want to ship, or have questions about shipping!

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10 months ago

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6 months ago

Kate was amazing! I had a wrong QR Code and she found the right one for me. Very patient. Over and Beyond hepful!

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1 year ago

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10 months ago

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5 months ago

Great customer service! Natalie was super helpful in helping me return a heavy package! My favorite UPS store

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10 months ago

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1 year ago

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4 months ago

Great location. Jamie was very professional and kind. He made the process so simple. I'd definitely recommend this location.

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1 year ago

I love this new UPS in my home area. Alex is always kind always greet me with a smile and it's always very patient with me.

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1 year ago

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6 months ago

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7 months ago

Great experience today at the UPS store. Jaime helped me out to get some photos printed. Super helpful and great attitude.

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1 year ago

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1 year ago

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1 year ago

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2 years ago

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8 months ago

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1 year ago

Jaime has an amazing positive attitude. I would choose this UPS store over others just because of the great customer service I received.

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1 year ago

Great service and a very convenient location with front row parking! This is my new ups store in Boyle Heights

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2 years ago

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1 year ago

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1 year ago

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2 years ago

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2 years ago

I love that it's so fast and they are friendly and helpful .. thank u whoever thought of a UPS on Cesar Chávez genius

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2 years ago

Easily the best UPS store I've ever been in... It's large, it's very clean, and the staff is amazing. I will always go back here.

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1 year ago

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1 year ago

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2 years ago

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2 years ago

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1 year ago

Alex helped me, it was easy and smooth. Great customer service, I would def come back

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2 years ago

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2 years ago

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Review Highlights - The UPS Store

“Also, I see more than a few people have commented about how helpful and nice Alex is, I totally echo them!”

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People searched for Shipping Centers 12,852 times last month within 15 miles of this business.

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Guru Printers - Arts District

Guru Printers - Arts District

(80 reviews)

Arts District, Downtown

I had some catalogues printed for work. A+ quality and super helpful service…read more I got an email when they were ready for pickup and it was contactless and they wore masks. Thanks, guru!

One Star and Eight Ruined Foam Boards…read more I'm someone who has worked with print shops for many years, so I couldn't just ignore this experience with Guru Print. I'm not the type to leave reviews or rate other people's work -- but, as they say, there's a first time for everything. And this is exactly that case. Because what I encountered here was not work, and not professionalism, but a careless, dismissive attitude toward a client's work -- combined with an apparent inability (or unwillingness) to spend even two minutes making sure the final result looks even remotely acceptable. -1 star: The website and file upload circus The print shop initially caught my attention thanks to its strong good rating and a fairly decent-looking website. After carefully reviewing the file submission requirements, I was genuinely pleased to see that everything could be done remotely -- quick, convenient, and hassle-free. Or so it seemed. I followed all stated requirements precisely: CMYK profile, PDF format, files up to 200 MB. That's when the fun began. The website simply refused to accept the files -- freezing, throwing errors, and effectively telling me to figure it out myself. After some time, it became clear that the advertised 200 MB limit does not actually exist. In reality, the system only accepts files significantly smaller than that -- something conveniently not mentioned anywhere. After nearly an hour of wrestling with PDFs, compressing files from 180 MB down to 50-80 MB each, I found myself literally hoping and praying that each upload would make it into the paid online cart. -1 star: Communication (or lack thereof) Client communication deserves a separate mention. I'm not a fluent English speaker, and phone calls already come with a certain level of stress -- because the outcome depends not only on my language skills, but also on a basic level of patience and courtesy from the person on the other end. After submitting the files and waiting a reasonable amount of time (about two to three hours), I called with a very simple question: when will my boards be ready, and when can I pick them up? Since I paid extra for same-day printing, I only needed to know when I should get in the car and drive over. The response? Rude, unhelpful, and completely uninformed. The person on the phone didn't know my order number and, frankly, seemed to know nothing at all. The only thing I got out of that call was: "You'll get an email when it's ready," along with a noticeable dose of irritation. As a result, I ended up sitting in my car near the printing office, waiting -- because if that email had arrived an hour and a half before closing, I simply wouldn't have made it in time. -1 star: Finding the place The establishment has no sign, no plaque, no indication whatsoever that a print shop exists in the building. I understand this is a production facility, not a showroom -- but a small sign by the door, or even a basic written instruction on how to find the place, would've gone a long way. Consider it a courtesy to your clients. Nothing more. Instead, I had to wait outside until someone exited the building just to get in. Then I walked into a tattoo shop (which, by the way, had no trouble putting up a clear sign). The tattoo shop staff kindly pointed me to an unmarked, anonymous door -- behind which, apparently, Guru Print was hiding all along. -1 star: The final result Finally, I picked up my boards and felt a moment of relief. I honestly thought the final result would be so good that it would make everything else fade into the past.That illusion lasted about five seconds. I opened the first board and immediately noticed that the gray color had a strong green tint. I was in a rush, and there was no time to stand by my car unwrapping all eight boards -- let alone start a reprint. The boards were supposed to be displayed the very next morning at an event in another city. That's exactly why I chose extra for same-day printing. The entire drive home I kept wondering what I had done wrong -- the layout, the color, the color profile. Surely it must have been my mistake It wasn't Once home, I unpacked the remaining boards and realized the situation was even worse. Some of the supposedly black-and-white boards had turned purple, others blue, and the rest green. Same settings. Same color profiles. Completely different results. To make matters worse, some boards were cut so poorly it looked like they'd been chewed up by dull scissors in the dark. That's how this story ended I genuinely don't understand how this place has so many positive reviews. I hope mine stands out from the sea of praise and gives potential customers at least a moment of pause. If you care about your work -- and if the final result matters to you -- I would strongly recommend staying away from this place.

The UPS Store - shipping_centers - Updated October 2026

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