Called today and Yee answered the phone about a poster tube…read more Yee was very professional and polite. She said she had one and if i lived close by I can take a look. 10 mins later she showed me the triangular flat poster tube, it was initially bigger than we expected but we also didn't know our dimensions. Yee gave us a great idea about cutting the cardboard. Yee was courteous and friendly. Thank you so much, Yee!

Conveniently located with super quick and always friendly service. My go-to for simple package drop…read moreoffs and have never had to wait too long or even at all. The shared plaza parking seems to get crowded so I just park off the street and walk up.

Formerly a UPS store. They will accept packages with a prepaid label, but not with a QR code.read more

They don't ship certain things like returns which is odd because I wanted to ship phones back l to…read moregoogle had prepaid ups labels he said no go to a ups store.

Are you tired of the wait to drop off your package, return something like an Amazon package, or…read moreeven ship something to your loved ones while dealing with bad vibes, slow service, cold shoulders, or being skipped in line feeling left unseen and unheard? Well, I've been to several ups stores and before I found this little giant gem right next to East Los Angeles community college, dropping off packages just didn't feel the same anymore in the best way possible! But better yet I will simply say, what use to feel like an errand turned into a friendly business visit or should I say turned back on how it was suppose to be. And I'm talking about great customer service cause that will be the first thing you will notice right as you enter. Don't believe me? Go see for yourself! customer service is still alive! Even though my home is 3 ups stores away it's worth the trip and for such a small location they still manage they have 3 registers/computers/scanners with staffs ready to get you in and out without the rush like your personal time matters! They keep it very professional and most of all very helpful wether it's helping you unload or answering questions the staffs never seem to be bothered and that's a plus for me. Well, anyways that's my experience so I thank you management and staff! Keep up the great work!

Just started coming here for my shipping. The store and…read morePhong are amazing. Great customer service. There are other UPS Stores that are closer to me, but this one has won my business. A pleasure to go to and the easiest parking.

This is the go-to spot for shipping & supplies!…read more There really aren't as many options to drop off packages nearby and I'd rather not head to the post office/Fed Ex. I'm in and out of here in about 2 minutes every time.

Very good employees are professional highly recommended all my friend going to this placeread more

One key note: If you need counter service, they are not fully open all day. As of Dec 2024, they…read moretake a lunch break in between from 2-3pm, so avoid that time if you need mailing service help. That being said, very nice place to get your shipping needs covered! The woman working the front was very nice and prompt in helping with my package. No line either which is nice. If you live in the area, recommend!

It's ok for the Amazon and UPS service it's just a mailbox place it's quick in and outread more

Rufus is very nice and recycles small boxes!! Yay!! Any way to recycle all those amazon n chewy…read moreboxes is a plus

Is it possible to give 10 out of five stars? I wish! I'm not sure why this place has low ratings,…read moreas I'm looking at the reviews, it's barely 3 out of five stars. But on my visit here at 4 PM, I was able to find an easy street parking at the front and it was BUSY!!! But despite having four people in front of me, I got to the counter well under five minutes. Almost everyone at the location were chill or smiling; great vibes! The person who helped me was David, and other people before me that got help by him just absolutely loved him and seemed really thankful and I totally understood why. This guy is the MVP of customer empathy and super practical and rational, he literally will restore your faith in operations and humanity. I will refuse to go to any other UPS store or even mail service from here on out.

The folks here are super helpful. I called in prior and the phone was answered quickly and with a…read morepositive vibe. My situation? I had scheduled for an Amazon return set for another location but could I return elsewhere? "Yes, come in and we can help" Long story short, I came in and they helped me out. The clerk was super helpful and polite. Parking was available on the street, curb side. Quick and easy.

Stopped by here yesterday afternoon to drop off a FedEx (Target) return package, the guy who help…read moreme was friendly and fast. I'll be coming back here for future deliveries / returns. Parking available in front, but was busy when I went, so I parked on a side street and walked.

First of all, their 626 number is not working. There is no way to leave them a message. Second, I…read morewent by today and they had a note on the door "be back soon"...went by 30 minutes later...still no one there and no answer or availability to leave a message on their phone (this was around 3 or 330 pm today.) I called their phone number but "their voice mail" wasn't working. there was a note that they had no packages going out for Amazon today to what? they just locked up? -- soooo any customers picking up Amazon packages were simply "Sorry out of luck." Additionally I had one other thing sent here a few months ago from Amazon and they couldn't locate it back then. Terrible. Took them 30 minutes to find my package in the back. I will not have Amazon deliver on this location. again. It has not worked for me.