I'm a fan of FedEx, bailing me out of my packing & shipping ignorance on the reg. This experience…read morewas in and out in under five minutes, maximum efficiency unlocked. I had a return that wanted me to print something out, but having just moved, setting up my clunky old printer is incredibly low on my list of priorities. FedEx came in clutch by providing a code to scan in-store that would create a prepaid label, and I found this one running errands in Lenexa. All in all, a good FedEx off a busy stretch of 87th street!

Recently renovated this is the location to go! Mary, one of the owners is so helpful and kind! They…read morehave printing, faxing, scan services, shredding, shipping of course, and even notary services! Highly recommend. Also, lots of parking, and located right near oak park mall and Sam's club. Super convenient if you live in the area. Highly recommend. Also, Great place for your Amazon returns!

This is the DC for FedEx in Lenexa. They always seem overwhelmed. I went in and patiently waited my…read moreturn and then when I get up there. The person just stared at me. No "May I help you?" Just stared. I said, "I have a package to send, it is 3rd party so I just need you to look it up and weigh it and take it." She took the package looked up the info, weighted it and put a sticker on it. "You are all done, here is your tracking number." I will just chalk this one up as she was tired and wanted to go home. Other times I have been here people were friendly. I think it is just the holiday rush is making them all tired.

They wouldn't even print the label even though I had paid prepaid for it and had had it it on my…read morephone. The lady working there is completely rude

John is amazing, such happy help, multi tasker - great attitude! Wore a smile even though serving…read morealone and many customers walked in. Management, please acknowledge him!

When I went in here today there was an employee wearing no mask. She only had a face shield on…read more Face shields by themselves don't protect against covid-19. That is extremely dangerous and it made me feel unsafe having to do business with her, but I couldn't leave as it was for my job. If this employee is truly unable to wear a mask (unlikely) she shouldn't be there as she's severely at risk of adverse effects of covid. The reason people such as dentists and hospital staff wear the face shields is WITH a mask and it is to protect against droplets from the mouth since they're going to be in people's faces. But again... they also have to wear a face mask! Numbers are higher than ever in Johnson County... wear your mask.

This is my designated UPS place,so they know me and my routine as soon as I come in and the light…read morebanter is always appreciated! I mainly go here to process packages for work, but also I like the personalities of the staff here. Everyone is very friendly and helpful ( need multiple receipts? just ask, nicely ). This is the distribution warehouse, so once the packages are dropped they are sorted and loaded into the trucks. This also means they don't provide retail services like printing and amazon returns stuff. ( NOTE April 2020: the staff is still working normally, but PLEASE follow the signs posted and keep a 6 feet distance within the receiving room, UPS staff are doing the best they can, the computers are stationary, so customers need to be aware and work around them as best you can. )

Low quality service package was shipped August 29th and got to Lenexa Kansas on the 4th of…read moreSeptember it's been well over two weeks And this package just poofed and you cant get ahold of anyone about locating it. Customer service is terrible and the fact I know someone working there stole that package is hilarious they keep saying delayed temporarily delayed like just update it and tell me you lost my 50$ card and want to screw me around

I have been coming here more than I would like to admit for Amazon returns ha, but they are the…read moremore than just packing and shipping. UPS offers mailbox services, printing, notary, passport, copy, and faxes! All of the staff here is always kind and willing to answer any questions I have. I really appreciate the service and clear prices, the only suggestion I have is to make a pricing list with all the services offered because many people could have the same mindset I did thinking this place is only good for printing and shipping.

High shipping prices for slow shipping times. Disappointing service for price charged to ship.read more

Amazing Customer Service every time I come into the store. Such a breath of relief to receive great…read morecustomer service consistently from each of their employees.

Theres a red headed guy here that was wearing a cowboy hat and he was incredibly helpful and…read moreprovided great customer service. The line was to the door and about to close whenever I got there, and an old woman was all too willing to completely occupy his time without paying attention to the clock or the long line of people behind him. He politely assured her he was working on her print job, but proceeded to knock out the entire row of customers behind her in less than 5 minutes. Very impressive. Wish I worked with more people like him where I'm at.

I've been a customer of this location for over four years. For the most part, it has been a good…read moreexperience overall. Most of the employees are friendly and helpful, and the hours are convenient. There is high turnover here, though. The price to rent a mailbox seems a bit on the high side, in my opinion, but the costs for printing and shipping seem competitive. I plan to continue doing business here.

Do not rent a box there. Rates are high. Once you leave you are on their enemies list. If…read moreanything of consequence arrives they hit you with a $20 storage fee even if you pick the item up the same day.

I went into the store and was not sure if they were open or not because they had no sign on the…read moreoutside of the store. Went inside asked if they were open because I didn't see a sign and the attendant said very rudely and sarcastically. "I'm well aware of that" regarding the sign. I left upon the rude treatment and taking my business elsewhere. you don't just get to treat people like shit and think that there will not be consequences.

There was a long line when I arrived and only one person working. I simply need to drop off an…read moreAmazon return and it is taking forever. There needs to be more than one employee working at this time.