I dropped off some items and once I left, I realized that I packaged it wrong when I went back I…read morewas for sure there was no fixing it. However, nick found a way to find my package for me and allow me to put the other items in the box so that I would get my full refund nick above and beyond what normally happens and he has excellent customer service and should be recognized. Thank you nick for making my day easier.

This is my favorite UPS store in Utah County! The employees are very respectful and courteous - and…read moreextremely helpful! Except during holiday times, the lines are very reasonable and it is a positive experience. Today, I was helped by Melissa, who was very helpful by sharing a variety of options that I could use to ship my items. Thank you!

Unless you're expediting your package paying $20+, USPS in UTAH is basically a daycare center for…read moreyour "important" mail and packages. It always takes about a month to receive anything from these "delivery people", I'm starting to think every USPS office in Utah is a front for another business. Shipping packages is almost a myth for these people. DO YOUR JOB.

This post office, especially on Saturdays, is the most rude and incompetent staff I've encountered…read more One employee cussed at me when asked if they had a secondary place to drop prepaid parcels since the self- service roll bin was locked (again!) saying "no you can effing wait in line like everyone else" and the other people in line said that employee has been rude the same way to everyone else he'd helped so far that day. They disappear during open hours and still leave the bin locked even though this is supposed to be the only 24 hour self-service location in the area. The staff is unbelievable how condescending they are and they brush you off every time you might have a questions. While in line, I heard an employee talking down to an ethnic customer trying to get his passport and was not helpful or understanding to him at all. Go to the Orem center street location instead! they are always nice but they don't have the 24 hour self service. I've contacted USPS multiple times to notify about the rude service and the self service issues that happen even during the hours the post office is supposedly open and nothing has changed and they reply with "thanks for the info" and not even an apology. Today, Yet again, I went during the hours of operation and the roll bin was locked and no employees were to be found and another confused customer said to me "yeah I've come back 3 times today to drop off my package and it's been locked all day". No surprise there but it's unacceptable.

The team helped me ship something internationally. They worked to find the most economical option,…read moreand I was very pleased with the service.

Dominick was great to work with. I bought a 175 lb. envelope stuffer from an online auction company…read moreand Dominick arranged pick up the next day. He then did a beautiful job palletizing the machine and his quote for the work was so cheap, I told him to tack on another 50 bucks.

This place is now called "Postal Hub". Super nice people here. They offer great services, and…read moreknow what they're doing. The shipping costs are on par (they're high everywhere!), and they do a good job showing you the options. Cool extras for sale around the store. This is (still) your shipping place.

Snail mail was fantastic. It was so easy to set up and get my international packages shipped. The…read moreservice was also amazingly fast. Carlos and Aniza were quick to answer my questions and very personable. Would definitely use Snail Mails service again !!

Natalie J. was AMAZING. please give her a raise. I spent so much time there not knowing what to…read moredo. She was patient, kind and informative. Throughout everything she was so helpful and never once lost her cool

They printed a large genealogy project for me. It turned out great. I'm happy with the quality and…read morethe price was excellent.

SCAM ALERT TL;DR…read more 1: Unpleasant behavior 2: Lied about not being able to ship a box internationally via USPS due to size. 3: Tried to overcharge by over $100 when quoting DHL & FedEx If I could give no stars I would. Initial experiences at Post Mart were excellent if you get the younger man who works there. Seems to be the son of the establishment owner. But I am shaking from rage as to what just happened to me with the owner of Post Mart (the lady with the glasses) I came in 15 minutes before close (Dec 31st 2022) with one large box. To ship to the UK. Long story short, I normally get shown the screen to see all available prices and quotes from UPS, FedEx and USPS. But on this occasion, the woman was short and snappy with me and quoted me roughly $650 by DHL & Fedex (she didn't even quote a UPS price). I asked for a USPS price and she said "the box is too big". I didn't question her and just said I'll split up the boxes and come back in a few days. I knew she was lying as I have shipped bigger boxes via USPS through a USPS store. I got home and checked USPS and my 18.5lbs 18"x12"x8" box was completely within the limits and would have cost $148 with $1500 insurance (Dec 2022 prices) priority mail. Fedex quoted $530.33 for the exact same day. So the lady not only lied about USPS not taking the box but she was about to steal $100 from me by over charging for a private courier service without showing me the screen to prove the prices were actually accurate. Also she must think I'm stupid because she only quoted me one price from DHL and Fedex when I know that UPS was also an option and that there are multiple options for varied prices, yet she only listed me a pumped up version of the most expensive services. I guarantee there were other cheaper options. You may be asking yourself, "How can she be so rude and try to defraud customers and pocket the difference without consequences?" Well the answer is that she owns the two store Post Mart franchise. So there are no consequences. The young man will do anything to help you out, but my trust is completely gone after what the owner just tried to pull on me. Totally outrageous behavior. I HIGHLY doubt she will reply to this because she knows exactly what she did and there seems to be little interest in the other magazine feedback this abysmal place has received. You should be ashamed of yourself and just because you hate your job it does not mean your justified in ripping people off. Avoid unless you enjoyed getting mugged off to just ship a box.

At first this place was amazing and then they hired Cindy who is one of the most unfriendly person…read moreI have met. She acts like she doesn't want to bother with anyone. I have had a note In my box several times that I have a package and when she couldn't find it - I would have to return the next day when someone else is working to be able to get them- her attitude was horrible. So unwelcoming and cranky

I really like this post office. The service is generally slow, but they're consistently nice and…read morehelpful.

this morning the lady wearing the blue mask was zero help. she literally works there and was not…read morehelpful with picking the correct size box for my shipment and had me pay $54 for one box and $25 for another after I noticed my items would fit in a smaller box. She literally works there and couldn't figure out what size box to suggest to help a customer. awful experience. awful service. I ended up paying $75 when I could have paid $50 for my items. AWFUL