1. The UPS Store

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    Lake Ridge, VA

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    The UPS Store

    2.7 (15 reviews)
    Closed • 9:00 am - 7:30 pm
    Updated 1 month ago

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    10 months ago

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    2 months ago

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    1 year ago

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    1 year ago

    PAUL IS THAT GUY! so helpful and very patient he is the best worker there At the store never gives a customer attitude.

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    2 years ago

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    4 years ago

    There was one young man on the counter and a crowd of folks to help! He was quick, friendly and professional! I was very impressed!!

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    5 years ago

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    4 years ago

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    7 years ago

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    4 years ago

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    5 years ago

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    6 years ago

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    5 years ago

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    6 years ago

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    6 years ago

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    Ask the Community - The UPS Store

    The UPS Store

    The UPS Store

    (52 reviews)

    Sunny and team THANK YOU I must have had an hour or more worth of faxing papers medical things for…read morehusband and father in law. I was greeted with a warm smile and help that lasted for over an hour while my faxes were being sent. I watched the team help numerous clients with Amazon returns ~ getting mail printing things answering the phone. Taking passport photos Talking with the UPS driver. This is your home town feeling in a very clean and tidy store ~ they know your name if your a regular! ( that's cool ) tons of parking. This is my new shop for all things ! If you need something they seem to have it ' tape paper clips printing labels boxes and time with a smile to help. They are busy and get it all done ! Cheers

    I rarely leave reviews, but my experience at this UPS Store in Lorton was one of the most…read morefrustrating customer service experiences I have had in years. I was traveling through the area and needed to pick up a medication package. I had previously picked up a package at this same location without any issues. This time, however, despite presenting both my retired military ID and my driver's license, I was told the package could not be released to me. After speaking with UPS representatives, I was informed that the decision to release the package was ultimately at the store owner's discretion. Rather than work toward a reasonable solution, I was told the only option was to open a mailbox. I ended up paying approximately $130 just to receive a package that was already addressed to me and for which I had provided valid government-issued identification. What makes this experience particularly disappointing is the inconsistency. If this was truly the policy, it should have been explained during my first visit when I successfully received a package with no problems at all. Instead, the rules seemed to change when it became an opportunity to sell a mailbox. I am a retired veteran and 100% disabled. While I never expect special treatment because of my service, I do expect to be treated fairly and consistently. Unfortunately, that did not happen here. During my visit, I also witnessed the owner openly criticize and demean a new employee in front of customers. Watching management speak to their own staff that way was uncomfortable and unprofessional. Respect starts at the top, and what I observed did not reflect the kind of leadership that inspires confidence in either employees or customers. This review is not about the money. It is about customer service, consistency, professionalism, and doing the right thing. I left feeling that revenue was valued more than helping a customer resolve a simple issue. I will not return to this location, and I cannot recommend it to others based on my experience. Do business here at your own risk. My experience was that policies were applied inconsistently, solutions were driven by additional fees, and customer service was an afterthought. i can not even give him a star that how bad this is

    Pro-Core Mobile - Pro-Core has over 400 five star google review reviews! Trust Pro-Core with all your Small Engine Repair and maintenance needs!

    Pro-Core Mobile

    (17 reviews)

    Too expensive, and there's a catch. I called Pro-core to fix my small self-propelled mower. I…read morealready knew what the problem was before they came -- needed a new drive belt (and of course told them on the phone before they came). But their process is, we come and inspect, charge you $66 to look at it, and if you have them repair it, they reduce your bill by $66. Fine, although again, I already knew the problem, so this whole first step was unnecessary. He comes, charges us $66 to tell me what I already know, then they send an estimate for repairs -- and this is where they get you. In the estimate (total of $259 minus the $66), they charge you for a "Regular service" which is $129 (which includes, among other things, blade sharpen, oil change, fuel filter, adjust height, remove debris, etc). I didn't need any of that -- only the $60 Belt install and $20 belt (all itemized on estimate) -- but the owner says he can't do it without charging the $129 as well (very unclear why). Additionally, like any "good" mechanic, they find problems you didn't ask about like telling me I need a new blade (another $40), despite again, paying $129 for blade sharpening. Bottom line, they got me for $66 for doing absolutely nothing but telling me what I already knew. Goes without saying, I wouldn't use this service. Try to find a smaller repairman that doesn't require a service visit/charge unless you truly don't know what's wrong with your mower.

    I selected Pro-cor because I really liked that they repair on-site! No hassel having to deliver my…read moresnowblower to their location. The communication and service was outstanding. Will came out, quickly diagnosed the problem and kept me well informed throughout the process. The work quality was outstanding, and pricing was excellent​. I highly recommend this company for all your small engine repairs. Thank you Wil.

    All My Sons Moving & Storage

    All My Sons Moving & Storage

    (75 reviews)

    I had a very good experience with All My Sons. The team was organized, efficient, professional, and…read moreworked hard throughout the move. I also thought the service was a good value for the level of work they provided. What I especially appreciated was that they worked with me to find a solution when my plans changed. At one point, I was considering storing my belongings at their warehouse for less than a week. Rather than simply taking the additional business, they told me it did not make sense to move everything from the original location into warehouse storage for such a short period because it would unnecessarily increase my costs. That advice was one of the reasons I ultimately decided to use PODS instead. My moving needs did change at the last minute, which made the overall move more expensive than I had originally planned, but that was because of the changing logistics, not because they were trying to increase the price. I really appreciated that they were focused on helping me find the most practical and cost-effective solution. I would absolutely recommend them.

    ***UPDATE: true to their deceptive character they commented sounding very helpful and like they…read morecared only to email me back and send me jumping through more hoops. All for sure. TERRIBLE business. SO mad at myself for not knowing better.*** I guess I should have come to Yelp before booking. Looks like I am not the only one, don't know if that makes me feel better or worse. When I called Karen was awesome and I was so excited for the service. Silly me. I have moved 10 times before this in as many years. This is BY FAR the worst experience I have had. I KNOW how long it takes to move my place. Not only did this take more than TWICE as long with allegedly a whole other person, they brought a fourth unauthorized guy. And still took more than half the time. One guy sat in the truck most of the time, I have pictures, the others didn't start on my kitchen until the end, had to wait for that....later to find out when I went back to the old apartment they hadn't even finished the whole kitchen ...ran over my allotted time at the building I was moving out of, at my cost. And then they ruined my couch. So I paid DOUBLE what I was expecting, which was already more than what was quoted cause I was adding a little buffer, but ended up tipping a whole additional person because I'm not a jerk. The guys were nice but inefficient. Kept saying this is what you get with a higher quality mover, but it was not even a better experience. They were wasteful with the amount of packing supplies they used, never presented or communicated the prices of the materials they were using, which I was told was included anyway but also others I never approved or asked for. Just popped it on me in the end. Oh and then they say "we are going to adjust your time by 15 min you'll see a refund on your card" and two and a half weeks later still waiting for it to even show pending at least. But you better believe the charge was instant. I was debating sharing my feedback but was so mad I finally emailed the company. But no one had even dignified me with not even an automated response, just silence. So I come here to do something I pretty much never do. But that's how annoyed I am. Sorry but would rather recommend. Cheap Movers, way better. I used last move were a thousand times better and a QUARTER of the price. I'm not even cheap but I hate being taken for a fool, and it turned out to be just that. That's what I get what I get for using hourly movers for the first time, never again. A slow work scam, exactly what I was worried about, but like an idiot I bought into the reassurances Karen gave me but they truly let her down. I hope she knows they're having her selling lies.

    The UPS Store - shipping_centers - Updated October 2026

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