Great variety of services offered. Thus us more than just a place to send packages. Great personal…read morecustomized services

From the owner: At Postal Plus we treat all our customers like family! So you know we will do our best to take care…read moreof any and all your needs. We offer a multitude of services like shipping, Packaging, handling, Notary, Scan, Fax, laminating, passport picture, same day delivery, copying and more! Come by, say hello, and learn what all we have to offer you!

Wonderful business. Very helpful and courteous. Great staff. Only place I ship from. Highly…read morerecommend.

The service I experienced was excellent!! gifts for my niece were wrapped and packed with great…read morequality! Forget going to the post office go to Mail and More!!

Needed a Notary and I couldn't get any of the mobile notaries to respond to messages after giving…read morequotes. I called UPS and the notary was available. I went and got 3 documents notarized in less than 10 minutes (even with a full lobby). I spent $15 total, whereas, I was quoted $50 on average by the mobile notaries (again....who failed to respond after quoting me). Overall, great service if you need any notary done.

I needed a couple strips of tape for my box. That cost $2.10. Talk about nickel and diming you.read more

I come here for all my mailing needs, and the service is consistently wonderful. The lady who runs…read morethe mail center is absolutely fantastic--always helpful, kind, and professional. Keep in mind that she's just one person managing the entire operation, which is impressive on its own. She deserves some grace for her hard work, so I'd encourage anyone reading negative reviews to consider that. Highly recommend this place for efficient, personalized service!

I am disappointed with my experience at this mail center. A couple of weeks ago, I visited to…read moreinquire about notary services and was told by an employee that the notarization would be free. Based on that information, I returned with my documents to have them notarized. After the notarization was completed, I was informed that there was a $10 fee. Had I been told about the charge during my initial visit, I would have appreciated the opportunity to decide whether to proceed. Instead, I was given inaccurate information and only learned of the fee after the service had already been performed. The issue is not the $10 itself, but the lack of clear and consistent communication. Customers should be able to rely on the information provided by staff, especially regarding pricing. Being quoted one price--or in this case, no charge at all--and then being charged afterward creates confusion and undermines trust.

Outrageous prices. I was charged $3.71 for one photocopy and $38.00 to pdf 30 pages of documents.read more

Always fast, polite, and in and out in a few minutes. I'll always do my business here.read more

I stopped by to mail out a letter today. The staff was really friendly, and the location was super…read moreconvenient!

Great customer service! The entire staff was friendly, professional and took great care with…read moremailing my daughter's wedding invitations. Loan was extremely helpful! She answered all of my questions, and gave us all of our options. She even reached out with a follow up phone call to make sure I was satisfied and to tell me to reach out with any updates on deliveries. I highly recommend this business!

I had a very pleasant experience shipping an item to China from this location on Saturday August…read more22, 2020. The merchant and his daughter were extremely knowledgeable as I had never shipped anything to China before. He actually saved me quite a bit of money in this transaction. I drove roughly an hour to get to this establishment and would highly recommend their business to others. Thank you again and keep up the good work in your community! Best regards, LeRoy K.

NEVER BUT NEVER leave your packages in this place, cannot reprint a receipt and and then they do…read morenot give you information about the package that they themselves have received, BAD SERVICE.....

Supporting Local Business! Located in North Bethesda-On busy…read moreRockville Pike. I recently visited to drop off a FedEx for Father's Day! Mailboxes & More is a local "old school" business center. Offering UPS & FedEx Drop Off, office supplies & related services. I was provided a drop off confirmation receipt. My FedEx was Delivered Timely the next day. Professional Courteous Customer Service.

Yes, it's definitely Mailboxes & more with such welcoming service. The Husband & Wife team oozes…read moreout pleasantries while assisting their steady flow of customers. They took over the business three years ago. Aside from copying & shipping you can get fingerprinted, order silk floral arrangements, pick out a greeting card & snack on the abundance of beverages, bottled Starbucks drinks, candy, chips, cookies, etc. If you're feeling lucky, purchase a lottery ticket or two. There isn't self-faxing & printing, yet you can email your documents for them to print out for you. For shipping, bring your own packing tape or you'll be charged a user fee...better than having to buy tape as you do at USPS. You can drop off packages for UPS, FedEx, DHL, USPS & Amazon - for the latter, they do not have the Return Code Scanner. There's a mini workstation, pay as you use. My tasks of printing, faxing, shipping & a couple of treats came under $12. The neighborhood's friendly one-stop shop for all your mailing & then some needs.

I did a quick search to see their hours are because I have a package to drop off today and I saw a…read moreone star review. Honestly, it really just shows the lack of that person's ability to ask a question before they spend money. Yes, $3 for one page of printing might sound expensive, but it is actually the going rate. I can attest to that because I was at a UPS store in Sterling last week and that is how much it was, $3. If you think it's too expensive, buy yourself a printer and stop complaining, sir. Onto my experience today, these guys are always wonderful, always have a big smile on their face, and it just makes me feel amazing every time I walk out of postal plus Herndon. It's one of those businesses that I think are an integral part of Herndon. Annnnnd, they gave me a chocolate Support Postal Plus!

This place is a rip off artist. I printed one copy 8-1/2" X 11". Black & White and they charged be…read more$3.00. I could have had it printed at Fed Ex for 50 cents

Sunny and team THANK YOU I must have had an hour or more worth of faxing papers medical things for…read morehusband and father in law. I was greeted with a warm smile and help that lasted for over an hour while my faxes were being sent. I watched the team help numerous clients with Amazon returns ~ getting mail printing things answering the phone. Taking passport photos Talking with the UPS driver. This is your home town feeling in a very clean and tidy store ~ they know your name if your a regular! ( that's cool ) tons of parking. This is my new shop for all things ! If you need something they seem to have it ' tape paper clips printing labels boxes and time with a smile to help. They are busy and get it all done ! Cheers

I rarely leave reviews, but my experience at this UPS Store in Lorton was one of the most…read morefrustrating customer service experiences I have had in years. I was traveling through the area and needed to pick up a medication package. I had previously picked up a package at this same location without any issues. This time, however, despite presenting both my retired military ID and my driver's license, I was told the package could not be released to me. After speaking with UPS representatives, I was informed that the decision to release the package was ultimately at the store owner's discretion. Rather than work toward a reasonable solution, I was told the only option was to open a mailbox. I ended up paying approximately $130 just to receive a package that was already addressed to me and for which I had provided valid government-issued identification. What makes this experience particularly disappointing is the inconsistency. If this was truly the policy, it should have been explained during my first visit when I successfully received a package with no problems at all. Instead, the rules seemed to change when it became an opportunity to sell a mailbox. I am a retired veteran and 100% disabled. While I never expect special treatment because of my service, I do expect to be treated fairly and consistently. Unfortunately, that did not happen here. During my visit, I also witnessed the owner openly criticize and demean a new employee in front of customers. Watching management speak to their own staff that way was uncomfortable and unprofessional. Respect starts at the top, and what I observed did not reflect the kind of leadership that inspires confidence in either employees or customers. This review is not about the money. It is about customer service, consistency, professionalism, and doing the right thing. I left feeling that revenue was valued more than helping a customer resolve a simple issue. I will not return to this location, and I cannot recommend it to others based on my experience. Do business here at your own risk. My experience was that policies were applied inconsistently, solutions were driven by additional fees, and customer service was an afterthought. i can not even give him a star that how bad this is