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The UPS Store

3.3 (39 reviews)
Closed 8:30 am - 7:30 pm
Updated a few days ago

Services - The UPS Store

Copymaking services

Mailbox centers

Printing

2 More Services

Scanning

Shipping centers

The UPS Store Photos

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Keisha L.

Quick in and out trip, literally!! Located in the Fortuna Center shopping center, hugged by Five Guys and Hair Cuttery, you cannot miss the storefront. I came here to drop off a package for UPS pick out. I was able to walk right in and was instantly helped. The gentleman who helped me greeted me with a smile and a salutation and proceeded to take my package from me so he could scan it. Seconds later he was handing me my receipt and I was on my way. No fuss at all. I'll eve be rite to say the smoothest transaction by far. There is plenty of parking too! I can almost describe this as a stop, drop and roll out type of visit.

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4 years ago

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1 month ago

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6 months ago

I needed a couple strips of tape for my box. That cost $2.10. Talk about nickel and diming you.

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7 months ago

I love this UPS. They are fast, kind, and are service-oriented. I go to this location a lot and each time I receive consistent service.

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2 years ago

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2 years ago

Every time I come here the staff is great! Friendly, helpful, and efficient! Excellent customer service, very impressed!

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Local

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8 years ago

Helpful 12
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3 years ago

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3 years ago

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2 years ago

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2 years ago

Great customer service quick and easy. Love returning Amazon so quick. They always know what needs to be done

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6 years ago

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2 years ago

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3 years ago

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3 years ago

Thus is the UPS store I use. I have found their service to be very professional and quick.

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4 years ago

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5 years ago

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4 years ago

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9 years ago

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5 years ago

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7 years ago

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7 years ago

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5 years ago

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8 years ago

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7 years ago

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7 years ago

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9 years ago

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6 years ago

I brought in my package to this store for I had to return an item. They were very helpful and all about customer service.

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6 years ago

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6 years ago

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14 years ago

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7 years ago

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8 years ago

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7 years ago

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9 years ago

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8 years ago

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8 years ago

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9 years ago

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I apologize for your trouble.

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11 years ago

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Ask the Community - The UPS Store

Review Highlights - The UPS Store

This store associates are helpful and patient whenever I have to return a bunch of Amazon items.

Mentioned in 3 reviews

Read more highlights

The UPS Store

The UPS Store

(48 reviews)

I had to PAY MONEY to have this package held at a store because delivery to my house was delayed by…read moreweather. This turned out to be a waste, due to UPS' horrible phone policy and terrible customer service reps. Weather is one thing, but alter your service or hours on google so customers know what to expect. I have a time sensitive package to pick up, now late by more than a week because of weather, and called earlier in the day to ask about hours regarding the bad weather. The phone number listed is a 703 area code, but forwards to a general Customer service line. The customer service rep was snappy about me "calling the wrong number" and wouldn't forward me to the store. I left work early to rush over before the listed hours of 7pm and got to the store at 6:55pm to a sign that says "closed for weather, sorry for the inconvenience." Well this wasn't just ONE inconvenience, but THREE, all because of lazy service. After I collect my package, I will be switching all my personal deliveries to the post office, where at a minimum, I know I'll receive my packages appropriately. Lazy service makes me sick and I'd leave zero stars if I could.

I had an unusual thing happen when I shipped a return to an auto parts supplier and UPS delivered…read moreit back to my house. The tracking info from the original return says there is a delay which is weird. I went to the UPS Store in Lorton where I had done the return and they were no help. The informed me that they are a franchisee and not UPS. The customer service was completely absent. I would recommend using a different UPS Store than the Lorton location.

Woodbridge Printing - This is the front cover. Yes, that blank space is a part of the front cover.

Woodbridge Printing

(10 reviews)

Woodbridge printing is wonderful! I highly recommend them for any print job you may have…read more Responsive and reasonably priced they are the local shop everyone should go to. I used to sell printing so I know a great printer when I see one.

I needed a small, 12 page story book printed. The man, who I assume is the owner as he was the only…read moreperson there who wasn't a teen and seemingly the only one working, assured me this could be done easily within a couple of days. I made sure he had my phone number and forwarded the content to him via email and he assured me I could pick it up on Friday. I came in Friday and he told me "oh, I couldn't do it" Stunned I asked "Why not?" He explained the way the slides were laid out, he couldn't print them in order. I said, trying to hide my frustration, "I wish you would have called me. I could have adjusted it for you." He replied, " I couldn't find your number. Mind you, he had my email because the content was sent to him via email but whatever. I tried to adjust the layout on the computer in the shop, but while I was trying, he figured it out. That to me meant if he had spent a few minutes trying to figure it out while doing the job, he could have completed the job. Now he assured me I could pick it up on Monday. I called before I got there because they close at 5 and it was 4:30 and I was just getting to the commuter lot. I wanted to make sure he knew I was still coming to pick it up. Good thing I called because when I got there at 4:45, he was just printing it. It was almost like he heard my message and thought, crap I better do that now. When I finished he gave me this poorly laid out book and the whole book is out of order. The last page is the first page. A simple two minute read through or at least comparison with what I provided would have made it obvious this was out of order. Annoyed, but still being too pleasant, I told him it was out of order. He put the pages in order and printed it again. This time it was in order but it just looks stupid. There is a cover image with a blank page right next to it. (See photo) as a professional printer, I would have been embarrassed to present this to a customer. Now I don't have time to get this reprinted and I'm stuck with 5 copies of a book I'm embarrassed to present to anyone.. In all of the errors and communication failures, not once did he apologize or express a single ounce of remorse for this poor service. This job was handled so poorly, I felt disrespected. I'm not sure why my experience is so different from whomever gave him 5 stars, but I wouldn't use this shop to make a single copy

The UPS Store - copyshops - Updated May 2026

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