Absolutely the best service you could possibly expect from a mailbox center. Cute dog. Good value…read more Needed a box to fit in a box and they had all kinds of boxes that fit the box I had. Pick up a papa Murphy pizza on your way out too.

Nice employees, decent dog in the building (is that legal?)). Im faulting them for what may be Fed…read moreEx's mistake, but was told they could start a return for free. They could not, and wanted to charge me $2 to return to a truck that was about to be there. Oops, guess I know who to avoid.

They weren't busy when I came. I had two amazon returns. Amazon instructed me to put my items in a…read morebox so I used the packaging they both came in. I was informed by the agent that I had to have the boxes taped. He said they could do it for me for a dollar!! I was aghast! I paid the dollar since I had to drive to get to the store. I don't know if this is a store policy or UPS. Either way it is appalling! Now, several weeks later Amazon is contacting me saying they did not receive my return and want me to pay for it! After an hour on the phone with Amazon they resolved it saying that it was still in transit. The kind of experience that will keep be from going to that store. PS.. I had a return that I took to Lebanon ... Much different experience.

Absolutely the most rude service I've received from anyone in Oregon!!…read more AJ and her manager Missy, were incredibly impolite and rude. Avoid this store!

They have handled all of my jobs professionally over the years. Sometimes shipping art of…read moreinestimable value with great care and concern. I am contacting them now to arrange to have some books shipped from Oregon to Florida.

They are great people. They know their stuff and are very helpful when you need it. They go out of…read moretheir way to find the right solution.

The owner was knowledgeable about dhl international shipping of difficult to replace documents and…read morereassuring to this anxious first timer Meant to give 5 stars, not just 4

I went to this location to get my finger prints taken for my job application. All the scheduling…read moreand payment is done online and you can pick which site you want to go to. I picked the nearest location, which happened to be a Pak Mail. The person who helped me was nice and efficient. I had a cast on my broken hand and he explained the finger printing can be done without including the injured fingers. I did it anyway since I dont know if the job will accept a partial set of finger prints. I appreciate the customer service agent for considering my discomfort and offering. I have dry hands and they have a solution they spray your hands with to help with getting better images. It is sticky so I recommend hydrating your hands before going. I was pleased with the service I received. There was hand sanitizer and the service agent had a mask on the whole time I was there. Hopefully I won't need to do this again, but if I do, I will return to Pak Mail.

They were both very knowledgeable and helpful with expediting my shipment…read more Very glad to have found them on Yelp. All the reviews rang true. Thank you!

Was pleased with quick , courteous and professional response…read more Please try and see for yourself.

My husband used to use this place as his go-to drop off for packages in the area. However, he…read morestopped in over a week ago to drop off a package for me when they were busy and they took it from him, set it on their counter, and then moved on to the next customer. We assumed all was good only to learn that they never even scanned the package in and are just throwing their hands up at the problem.

So glad I found this place! Jack was extremely…read moreknowledgeable, professional and helpful with my last minute request. I will definitely be back and look forward to using them for all of my postal needs :) Love the name by the way!

Terrific service for a multi-year customer. Rented a mailbox in 2020; also used them to send…read morepackages, buy mailing supplies. Professional, polite, helpful. Couldn't be happier. Would use them again in a heartbeat - recommend without reservation (and there's a great little bakery 10' down the hall!).

Service is awesome. The clerks are friendly and knowledgeable. I appreciate being treated…read morenicely.The service is wonderful.Sometimes their guidance even saves time or money, or both. They know there business . Thank you for such good service

Every time I go to this place I get great service and prices. Their staff is always kind and…read morehelpful and there are never any shenanigans.

Before relocating to Eugene we needed an address for forwarding mail. The folks at this particular…read morePak Mail were outstanding in providing helpful guidance, PO boxes and personal attention. Throughout our moving process these people provided incredible personal service to make this aspect of our move nearly pain-free. Once in Eugene, Pak Mail has continued to watch out for our correspondence and will always be our "go to" for everything involving shipping, mailing and related services.

Great customer service, they always offer postage stamps. They know what they're doing, they have…read moregreat customer service. Now on to our mail carrier. He's definitely overworked and probably underpaid. They're are times when we don't get our mail until after 9:00 p.m. and my guess is because they picked up almost all of UPS' packages to deliver. I feel very bad for them. That means more stolen packages because a lot of people are already in bed and they don't ring the doorbell, so we've got no way to know until the next morning. So now if we're expecting a package, we've got to wait and stay up until he comes. That's poor service but not the carriers fault nor the employees at the post office.

Look, it serves it's purpose. I get my mail there, I send mail from there, generally everything…read moreworks out. They aren't open Saturday, and with the distance between post offices, that is a pretty consistent bummer. But the people working there are always nice, parking is decent for popping in and out, and it stays clean and home-towney.