Good service, strong company values, they clearly want to take care of their people. Would…read moredefinitely recommend.

From the owner: Re-defining the way people think about their mail. We focus on Security, Sustainability and…read moreSuperior Customer Service.

This store is very helpful. I have used them many times for print and shipping. They are really…read moreamping up the print department. They can help! Great shippers.

From the owner: The UPS Store #3579 in Wilson offers expert packing, shipping, printing, document finishing, a…read moremailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - The Westbank Shopping Center - Next Door To Blue Spruce Cleaners.

Using a US postal envelope to ship multiple calendars, a single per envelope. They charged me 19.90…read moreper envelope and post office only charged $11.90. Never making that mistake again.

I have come to expect nonchalant service after COVID but to be treated as an inconvenience when I'm…read morea customer? Oh, heck no! I will NEVER step foot in this place again EVER! I could not email my shipping label to the shop. I asked the worker for help and she didn't have any useful ideas. I tried for 5+ minutes and got nowhere. When I asked her coworker, he was all stressed out about shipping another package and treated me rudely. He asked why are you asking me? Are you not happy with her help? Well, no and I told her that I'd see if you had any helpful ideas. He suggested that I go outside to send the email to get better cell coverage. I tried again outside and couldn't so left in frustration. What a sorry ass excuse for a business! I went to a real FedEx shipping center where I got much more pleasant service. Turned out, I had changed the password for my Google account and couldn't send or receive emails until I logged back in with new password. Regardless, the worker at Parcel Express is a jerk and deserves to be put in place.

This UPS store isn't perfect, but it's the only store in the 5th largest city in Idaho. Yes it's…read morepretty much busy from open to close and sometimes the lines can extend out the door, but the staff here are spectacular! They are always helpful, polite and work as a team. I don't know if it has always been that way but as of mid 2025 they are working so well as a team whine I've been there. For a business such as this teamwork and efficiency is key and they have it dialed in. Missing the 5 star review due to the lack of parking for the only and very very highly utilized UPS store.

Very frustrating to walk in with a package ready to be shipped and told "You just need a scan" and…read morewaited 25 minutes to get a "scan" of the item. This location needs a separate register ready to have drop-off items that are already sealed with a UPS label on it. There were multiple people in-line behind me with the same thing, just needing to "get a scan" and had to wait for all of the other patrons that needed counter assistance for boxing, taping, measuring, entering addresses/recipients, printing, etc. The line was wrapped around the store and it was after Christmas. Unnecessary wait times to be prepared to leave my shipment unlike other carriers in the area. Please figure out a way to streamline this process for those of us that can literally drop into a bin and go about our day because we did the work and do not need "help" or a receipt.

This is the worst store I've been to in my entire life. there are almost no workers, and the few…read morethat are there have no idea about any of the products, or even how to answer a simple question. I will never do business with this store, nor with the Staples corporation ever again.

I should have known better, yet I did it anyway....I went to my local Staples (and only office…read moresupply store within a 90 mile radius) to buy a new printer. I had been waiting for my old, cumbersome, HP 4620 printer to die, as it had caused me nothing but trouble since I bought it. I had a printing project come up, and after running every diagnostic and troubleshooting test on my HP, I concluded it was dead. So, I did what I ALWAYS do before I buy products - consult with Consumer Reports. I matched the ratings on printers from Consumer Reports, with the features I wanted most, and compared them to the "pick up in 1 hour" printers I found on my local Staples store. Armed with my information, I went down to buy an HP 5549. Typically, I did not find any on the shelf. One Staples associate came up to me and when I explained that I had looked on Consumer Reports and knew what I wanted....he looked lost. I tried explaining but it was clear that he would be unable to help me, so I continued looking on my own. A few minutes later, the General Manager, Ian, approached me and I explained that I knew what I wanted, based on my prior research. We were standing in directly in front of where the 5549 printers would be, and I expressed my dismay that they were out of the printers. As I had more "no's" on my list, and very little "yesses" (as is typical for our store, for some reason, they only carry "older" or "soon-to-be-outdated" models), I had no idea what kind of printer to buy. Ian directed me over to the HP 6968 model and explained the differences between the model I wanted, the 5549, and the 6968. Convinced, I bought the 6968, extra ink, and the extra warranty (because printers don't last very long anymore - that's why they are so cheap, I was told.) I loaded everything into my car, then as usually happens, I ran back in because I had forgotten stamps. IMAGINE! my surprise, when I went back in, to find an entire endcap of the HP 5549 model I had originally came to buy - ON SALE! I thought about getting the 6968 out of the car and coming back in to get the printer I HAD WANTED IN THE FIRST PLACE. However, I was tired as it was at the end of my errands and I wanted to get started on my printing project, so I decided to give the 6968 a try as it had been so highly recommended by Ian, the General Manager. I went home, set up my new printer, and went to work on my printing project. Immediately, I knew I had made a mistake. The 6968 had every troublesome aspect as my old printer. It was cumbersome, loud, the paper got stuck, I was constantly having to go over and "check" something on the printer. I hated it and cursed myself for not exchanging it the day before. Then, a phrase popped into my head: BAIT AND SWITCH. I'll be contacting the Better Business Bureau, and if advised, then my lawyer.

The lady there was very nice in helping me get set up with a PO Box and answered all of my…read morequestions!!

If you're considering using this post office for general delivery, I strongly recommend looking…read moreelsewhere. I visited in person to confirm that they accept general delivery packages from all major carriers (USPS, UPS, FedEx). I was told yes and no form or fee was required. I followed their instructions exactly when addressing the package. According to tracking, my package was delivered on a Friday. When I went in on Monday to pick it up, the only employee on duty, Will, told me it "probably hadn't been sorted yet" and asked me to come back the next day, citing that he was too busy to check. When I returned on Wednesday, Will was there again and he told me without checking that the package had likely been returned to sender. When I asked for clarification, the explanation shifted to say it had definitely been returned, though Will made no effort whatsoever to check for the package in the back. Will just kept telling me they can't locate it because it's a fed ex tracking number and he sent me to fed ex to look for it (surprise it wasn't there). Additionally, be prepared for long wait times--there's usually a 20-minute line at minimum. Based on my experience, I would not recommend relying on this location for anything important that you aren't willing to get lost in the mail.

I'm not happy with FedEx. Their whole system stinks. I'm trying to collect them fourth package of…read moreone package of four that was sent two weeks ago. They screwed up and sent three of the four to the FedEx location where I picked them up Anyway these people at this address are great this location. People are very service oriented very helpful dealing with stressful people. I love this office. I don't like FedEx.

We had to ship some stuff home from our vacation. A little too much shopping…read more They were very helpful. They carefully packed our items, selected the right boxes and made the process very easy. The employees seemed happy to help and acted very professional.