Worst service. Called multiple times to get a quote and filled out forms online. Zero response. A…read morefriend of a friend that works there let them know we'd been trying to get a hold of them. He was very nice and called us back. We had been in touch with Black Diamond moving company, but bc of the friend of a friend connection, we decided to give DD a chance. Big mistake. During our move a couple pieces of furniture were damaged. We took pictures a s reported it. We were told their guy looked at them and couldn't fix them, so they would replace them. We were told the parts were ordered. We followed up 60 days later, and the next person we spoke with said they couldn't find any records or orders etc. they promised they would take care of it. A few more months pass, and we follow up again. Still no replacement pieces. The next guy we spoke with said he had never heard of us calling in about our issues. Though he was polite and apologized, we're now 5 months out with replacements that take 6-8 weeks to get in just now being ordered. All in all it'll be 6-7 months before we receive the replacement item. If it'd been handled in a timely manner, fine. But at this point it's past ridiculous. The number of phone calls and time it's taken our end to get it taken care of while being lied to and yanked around has really put an awful taste in our mouths with this company. I wish we'd just found someone else to handle our move. Stay far away and check out other places in town!

We set an appointment to get an estimate. No one showed. After waiting an hour, we called and spoke…read moreto someone who was at the vet. He said he would call back and reschedule as soon as he was out of the vet. Two hours later, after not hearing from him, we called again. With feeble apologies, he promised to come over within an hour. Three hours later, still no response. Based on the TOTAL lack of responsiveness of this company and lack of courtesy to call to say they are running late or have a problem, I certainly wouldn't use Duffel Donkey to move. Would they even show up? Would your household goods ever show up once loaded? Sorry to be so harsh, DD, but first appearances matter. I gave you three chances and you failed.

Delivery sucks. Nobody will answer the phone. Claim coming! Overnight from LA to JHole takes 3…read moredays. BS! Calling the 800 number makes you wait n hold for 13 minutes, then you get a foreigner that gets you nowhere. My attorney will be sending them a bill for my time.

After reading some of the reviews here, I felt compelled to leave a review based on my honest…read moreexperiences with UPS. I have come to this location a few times and have only had positive experiences other than the small window of hours that they are actually open. I realize other reviewers have not had a positive experience but given the amount of packages we receive at our home every week, I personally think they do really well. Looks like there may be some inconsistency with their service. For the actual customer service center on Gregory, good experiences and I only knock it to a 4 because their hours are not good. For the actual organizing and delivering of our packages, I would give them a 4.5 star rating. Out of the hundreds of packages we have received, probably 1 or 2 have had issues and who knows if that was before it reached the local UPS. The drivers always leave our items in a protected spot and out of the elements. I think they do a great job.

I enjoy doing business with Blake and his staff. Best service in Jackson. Everyone that works there…read moreis very personable

Blue Spruce has a monopoly in Jackson Hole and does not treat customers professionally. We are long…read moreterm residents and have had many problems with lost or damaged shirts, bedspreads, sweaters etc. Their solution is to do NOTHING. NO replacement, No credit , NO sympathy . We now use a dry cleaner in Idaho.

I've used this company twice now. The first time was when I had no furniture, finally bought a…read moresofa and they were able to deliver it the same day! I just recently used them again but this time it was to haul away a piece of furniture. They were able to pick up the furniture later in the week and also gave me a discount on the cost. They are currently helping out the community by accepting food donations, and they also donate furniture if it's in good condition. The guys that picked up the furniture were prompt and on time and very courteous! Excellent customer service and will definitely use them again if needed.

they were great they were on time they took extra time to take some stuff outta I asked about to my…read moredumpster. They were awesome. I appreciate it. I will use some again for sure. Thank you

We were visiting Jackson from CA. Before leaving home I had my right brake adjusted. However, when…read moreriding my bike in Jackson it didn't work. I took my bike to The Hub, hoping they could repair it before we had to leave. Not only did they repair it, they did it on the same day. The repair was reasonably priced. I wholeheartedly recommend them.

When my bike unexpectedly fails, they take care of me. You can't ask for anything better than that!read more

Amazing service and so thankful for his expertise! I highly recommend coming in if you need help.read more

6/28/2023 I found this shop from a leaflet in a rental car at Jackson airport for cellphone cover…read morerepair. It took about 5min. by car from the hotel where I was staying. Another elderly female customer came to the store first, and she also praised the male clerk who responded. The male clerk was very kind to explain to me and responded immediately. What's more, who changed me to a new cover within 5 min. I forgot my phone charger, so I bought it there. Both were reasonably priced, which surprised me since I'm from CA. I was able to visit a very conscientious shop to bring it if the charger was a problem after purchase. I recommend this store to everyone.

they are not reliable at all! after they charged my card they waited 5 days without doing anything…read more i do not recommend them at all! guys do not use them

From the owner: Our commitment to providing the finest customer service is unwavering, and we take pride in…read moreoffering competitive pricing, numerous discounts, and a team of friendly professionals dedicated to making your experience seamless and stress-free. Mother Truckers is not just a removal, transport & cleaning service company; we are a partner you can rely on for ethical and sustainable disposal practices. We're your team for hassel- free hauling and crystal- clear cleaning!