We were visiting Jackson from CA. Before leaving home I had my right brake adjusted. However, when riding my bike in Jackson it didn't work. I took my bike to The Hub, hoping they could repair it before we had to leave. Not only did they repair it, they did it on the same day. The repair was reasonably priced. I wholeheartedly recommend them. read more

When my bike unexpectedly fails, they take care of me. You can't ask for anything better than that!

Kelly took great care of my bike and provided good service. Have been back in for a couple of small things and they're always friendly. I would encourage you to call early to schedule maintenance. read more

Super friendly. Didn't make me feel like a noob. Was in and out quick. Had exactly what I wanted and they knew what they were talking about. I've lived here for 30 years and you don't always have that experience. read more

The Hub was absolutely fantastic! I'm doing a cross country tour on the TransAmerica Trail, and I came in with a very unique case for them to solve. Cary was extremely knowledgeable, quick to help me get what I needed, and proficient with the labor. On top of that, he was just a great guy as well as the other staff that helped me out. The shop itself is awesome, and they have so much sweet gear that I'll have to come back for whenever I'm in town again. Thanks for getting me back out on the road! read more

Fabulous Experience. Was taken care of, educated without being condescended to, and left efficiently with everything I needed. This was in sharp contrast to a recent experience with another local bicycle business. Thank you so much. read more

This is a great bike shop! These guys really know their stuff. They had in stock what was listed in their website. Super friendly and chill staff. Wish I'd come here years ago!!! But now I'll never go anywhere else! read more

These guys are pros. Such a cool shop. Dropped in The Hub last week after officiating a wedding (all decked out in my western wedding garb), to see if anyone could tell me about a bike I was interested in but can't find anywhere. I was lucky enough to connect with Hal (the owner), right off the bat and I can't say enough good things about him and his shop. I was excited to see that they carried Transition (out of Bellingham, WA), which brought me in the doors, and while they didn't have the specific bike I was looking for (nobody does so that's not a slight on the shop, that's just the results of COVID sales and the underground buzz surrounding this certain xc/trail--dare I say, 'downcountry' bike), Hal didn't just know the bike, it's his personal ride. For the next forty+ minutes Hal was generous enough to walk me through all the details of the bike and my plans for a semi-custom build. And while the thought of dropping 6k+ on a bike I haven't even ridden (a bike far more slack than anything I've pedaled) has been keeping me on the sidelines, Hal just so happened to have his in back and let me jump on it--cowboy boots, vest, dress shirt, tie and all--and take it for a spin to the nearest singletrack. Needless to say, Hal and The Hub blew away my expectations when I walked in the door. Unlike the 'bro' vibe that dominates so many bike shops, these guys are straight up pros. Within days of my visit to The Hub, I've received two emails from Hal, offering support, but no pressure. He clearly just wants to get people on the right bike and in the woods. He believes in his crew and the products he carries. If you're looking for a bike shop with a positive energy, knowledgable staff, friendly vibes and top-shelf customer service, The Hub is THE shop! read more

Totally awesome little shop....first rate gear! Demoed and rented a sweet Cannondale that was perfectly set up! Dustin and crew could not have been more helpful....good people! Highly recommend this establishment. read more

Currently cycling across the country and stopped at this little bike shop after days of rainstorms and mountains. By far the best bike shop that we have stopped in on this trip thus far! The staff was so generous and friendly, they walked us through what was wrong with our bikes. Not only that, they allowed us to use their bike wash and gave us everything we needed in order to make sure our bikes were clean and free of any major complications! read more

Classic small, local shop. A PRO shop & so much more. The staff are truly "The Tribe of the Wheel." Very knowledgeable & super friendly. Close to single track trailhead with Mexican food or style/shampoo next door! They keep ya rollin'. read more

Shoppers, BEWARE! Avoid this place at all cost! This store is ripping YOU off by not having their sticker prices match the price at the register. I have bought a pair new tires where the price on the sticker said $100 and $106 respectively. At the register those prices jumped to $112 each. Unfortunately I have not realized that right away so I came back next day and wanted to address this issue with the manager of the store that downright refused to take any actions in order to make it right (didn't even lift his ass off of the stool), citing that sticker prices are wrong and prices went up since then and that $112 is the new price for those tires and i have to eat it up. He also blamed his distributor for placing the sticker with the incorrect prices (which is a lie because the sticker were printed by the store and have the store information on them). How is that one me? Why am I paying the price for someone else's transgression? Customer service of this place is atrocious, avoid at all cost! read more

Really great shop. I've been riding my entire life, early days on the road and mountain biking for the past 30 years. This shop is one of a handful of the great ones, Spokesman in Santa Cruz, Harris Cyclery in Newton, Massachusetts immediately come to mind, as does the old Belmont Wheelworks when Edwin was the manager. The Hub provides great service, premier repair, custom builds, high end and e-bike rentals. They sell Pinarello, Transition, Cannondale, Ibis, Niner and more. If you are looking for the best, this is the place. Well worth the drive anywhere from Idaho Falls to Cody. They also pack and ship bikes to anywhere, Nepal to New Zealand. read more

This is a very cool little shop - more fat bikes than I have ever seen in one place. Hal was awesome: funny, and generous with his time. Would bike again! read more

Flatted hard coming out of Game and bent my wheel as well. Was only in town for 1 day and was in my way to Utah the following day. Showed up unannounced and Pedar and Dylan took care of it in 15 minutes for me. Amazing guys and shop and top notch customer service right there. Highly recommend!!! read more

i stopped there to buy some bike tubes during my transcontinental bike ride (from canada to peru) and oh my god were these boys gorgeous! definitely worth the stop. super friendly service very knowledgeable staff good selection awesome helmets! thanks hub! read more

Had Aaron build 2 custom bikes for me in Truckee. He did an awesome job at killer price, would definitely use him again.

Service, Service, Service - these guys are all about treating you right regardless of your bike knowledge. They know bikes from vintage to ultra high end exotic race machines and best of all - the actually ride the stuff they sell! The shop is absolutely beautiful and worth a look alone. They have tons of custom apparel and rad bikes from Niner, Ibis, Pinarello, Cannondale, Surly and Transition. The two mechanics have over 30 years of experience and one is from "the city of bikes" Amsterdam. The only Year-Round bicycle shop in Jackson Hole - they rent Fat Bikes if you're boarded of skiing. Check this place out for sure! read more

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Phenomenal service. Love my bike and the price.

The best bike shop in Jackson hands down. Great people, great bikes, great skills, tons of knowledge. read more

For the best bikes, components, products and service there is no need to look any further. Whether your in the market for a new bike or just want some info on the expansive trail system in and around Jackson Hole, the Hub has you covered. If you value your bike and the work done to it go here! read more

This is the best shop in the Jackson Hole area! The owner and staff are local, fun, committed riders, which is great for getting info about the trail systems across the valley. These guys offer incredible attention to detail for every type/style/form of bike out there. The Hub sells mid-to-high-end cycles for people who love to ride. they are super friendly and approachable - they totally embody the love of riding bikes. The shop itself is beautiful, and so are the colorful Ibis and Cannondale bikes they have on display! read more

With the storm that blew out power to JHMR this past week, we wound up ditching our snowboard and skis for fat bikes. Hal was super helpful and friendly in getting our bikes together and giving us info on trail conditions. This is an amazing LBS; definitely will be coming back on our next trip to Jackson Hole. read more

My wife and I are from Houston and have recently been camping in the Grand Tetons. During our stay there I completely destroyed my mountain bike's rear derailleur. My bike was critical to a latter part of our trip. Fortunately, The Hub was recommended to me, as they carried Trek bicycles. Not only did The Hub have the parts in stock but they were able to accommodate our tight traveling schedule. Kudos to Dustin and Michelle for quickly analyzing the situation and repairing my bike in an hour. Good job, guys. These kinds of positive experiences leave lasting impressions about the people who live in a community and their interest in the well being of others. read more