I have had a mailbox for more than 15 years and have seen the quality of service decline while the…read moreprice has tripled. I would not recommend them unless you have no choice. They don't answer emails and rarely answer the phone these days. . Don't expect any apologies. If you need something such as mail forwarding, expect to email and call several times. You may get an answer eventually. It is very frustrating as the service used to be ok. Every year I hope they will improve, but actually they seem to get worse. They do remember to bill you though. And to increase the price by 10 or 15 percent each year! I do have to applaud their business acumen as they charge for effectively no service. They understand that a lot of people need the service due to limited options in Jackson Hole. This is the only yelp review I have written. I guess they have inspired me.

Just came in to drop off something I sold on eBay. Gentleman…read morewas very polite and took care of me right away. First time coming here so my review is pretty basic but it looked well kept and the staff were busy working away on getting peoples packages shipped out. Nothing really to complain about. Just watch the parking area as it can get extremely busy there with the Kroger and gas station and people drive a little nuts in front of the store.

Using a US postal envelope to ship multiple calendars, a single per envelope. They charged me 19.90…read moreper envelope and post office only charged $11.90. Never making that mistake again.

I have come to expect nonchalant service after COVID but to be treated as an inconvenience when I'm…read morea customer? Oh, heck no! I will NEVER step foot in this place again EVER! I could not email my shipping label to the shop. I asked the worker for help and she didn't have any useful ideas. I tried for 5+ minutes and got nowhere. When I asked her coworker, he was all stressed out about shipping another package and treated me rudely. He asked why are you asking me? Are you not happy with her help? Well, no and I told her that I'd see if you had any helpful ideas. He suggested that I go outside to send the email to get better cell coverage. I tried again outside and couldn't so left in frustration. What a sorry ass excuse for a business! I went to a real FedEx shipping center where I got much more pleasant service. Turned out, I had changed the password for my Google account and couldn't send or receive emails until I logged back in with new password. Regardless, the worker at Parcel Express is a jerk and deserves to be put in place.

Good service, strong company values, they clearly want to take care of their people. Would…read moredefinitely recommend.

From the owner: Re-defining the way people think about their mail. We focus on Security, Sustainability and…read moreSuperior Customer Service.

This UPS store isn't perfect, but it's the only store in the 5th largest city in Idaho. Yes it's…read morepretty much busy from open to close and sometimes the lines can extend out the door, but the staff here are spectacular! They are always helpful, polite and work as a team. I don't know if it has always been that way but as of mid 2025 they are working so well as a team whine I've been there. For a business such as this teamwork and efficiency is key and they have it dialed in. Missing the 5 star review due to the lack of parking for the only and very very highly utilized UPS store.

Very frustrating to walk in with a package ready to be shipped and told "You just need a scan" and…read morewaited 25 minutes to get a "scan" of the item. This location needs a separate register ready to have drop-off items that are already sealed with a UPS label on it. There were multiple people in-line behind me with the same thing, just needing to "get a scan" and had to wait for all of the other patrons that needed counter assistance for boxing, taping, measuring, entering addresses/recipients, printing, etc. The line was wrapped around the store and it was after Christmas. Unnecessary wait times to be prepared to leave my shipment unlike other carriers in the area. Please figure out a way to streamline this process for those of us that can literally drop into a bin and go about our day because we did the work and do not need "help" or a receipt.

I'm not happy with FedEx. Their whole system stinks. I'm trying to collect them fourth package of…read moreone package of four that was sent two weeks ago. They screwed up and sent three of the four to the FedEx location where I picked them up Anyway these people at this address are great this location. People are very service oriented very helpful dealing with stressful people. I love this office. I don't like FedEx.

We had to ship some stuff home from our vacation. A little too much shopping…read more They were very helpful. They carefully packed our items, selected the right boxes and made the process very easy. The employees seemed happy to help and acted very professional.

This is the worst store I've been to in my entire life. there are almost no workers, and the few…read morethat are there have no idea about any of the products, or even how to answer a simple question. I will never do business with this store, nor with the Staples corporation ever again.

I should have known better, yet I did it anyway....I went to my local Staples (and only office…read moresupply store within a 90 mile radius) to buy a new printer. I had been waiting for my old, cumbersome, HP 4620 printer to die, as it had caused me nothing but trouble since I bought it. I had a printing project come up, and after running every diagnostic and troubleshooting test on my HP, I concluded it was dead. So, I did what I ALWAYS do before I buy products - consult with Consumer Reports. I matched the ratings on printers from Consumer Reports, with the features I wanted most, and compared them to the "pick up in 1 hour" printers I found on my local Staples store. Armed with my information, I went down to buy an HP 5549. Typically, I did not find any on the shelf. One Staples associate came up to me and when I explained that I had looked on Consumer Reports and knew what I wanted....he looked lost. I tried explaining but it was clear that he would be unable to help me, so I continued looking on my own. A few minutes later, the General Manager, Ian, approached me and I explained that I knew what I wanted, based on my prior research. We were standing in directly in front of where the 5549 printers would be, and I expressed my dismay that they were out of the printers. As I had more "no's" on my list, and very little "yesses" (as is typical for our store, for some reason, they only carry "older" or "soon-to-be-outdated" models), I had no idea what kind of printer to buy. Ian directed me over to the HP 6968 model and explained the differences between the model I wanted, the 5549, and the 6968. Convinced, I bought the 6968, extra ink, and the extra warranty (because printers don't last very long anymore - that's why they are so cheap, I was told.) I loaded everything into my car, then as usually happens, I ran back in because I had forgotten stamps. IMAGINE! my surprise, when I went back in, to find an entire endcap of the HP 5549 model I had originally came to buy - ON SALE! I thought about getting the 6968 out of the car and coming back in to get the printer I HAD WANTED IN THE FIRST PLACE. However, I was tired as it was at the end of my errands and I wanted to get started on my printing project, so I decided to give the 6968 a try as it had been so highly recommended by Ian, the General Manager. I went home, set up my new printer, and went to work on my printing project. Immediately, I knew I had made a mistake. The 6968 had every troublesome aspect as my old printer. It was cumbersome, loud, the paper got stuck, I was constantly having to go over and "check" something on the printer. I hated it and cursed myself for not exchanging it the day before. Then, a phrase popped into my head: BAIT AND SWITCH. I'll be contacting the Better Business Bureau, and if advised, then my lawyer.

I never thought I'd be reviewing a post office but here we are! I was blown away by the…read morefriendliness and the kindness of the people working there. One gentleman, in particular, went above and beyond in retrieving a postcard I'd dropped off earlier that day that I had put an incomplete address on. He did not need to, it was a silly .25 cent postcard I could have easily duplicated. But he took the time to dig through the entire bucket of mail and found it for me!!

Absolutely deplorable. They are never open when they say they're open. It's extremely inconvenient…read moreand shouldn't be allowed. Some people are getting important packages and mail that they don't have access to because the people who run this location are too lazy to open the window and do their job.