This is the worst store I've been to in my entire life. there are almost no workers, and the few…read morethat are there have no idea about any of the products, or even how to answer a simple question. I will never do business with this store, nor with the Staples corporation ever again.

I should have known better, yet I did it anyway....I went to my local Staples (and only office…read moresupply store within a 90 mile radius) to buy a new printer. I had been waiting for my old, cumbersome, HP 4620 printer to die, as it had caused me nothing but trouble since I bought it. I had a printing project come up, and after running every diagnostic and troubleshooting test on my HP, I concluded it was dead. So, I did what I ALWAYS do before I buy products - consult with Consumer Reports. I matched the ratings on printers from Consumer Reports, with the features I wanted most, and compared them to the "pick up in 1 hour" printers I found on my local Staples store. Armed with my information, I went down to buy an HP 5549. Typically, I did not find any on the shelf. One Staples associate came up to me and when I explained that I had looked on Consumer Reports and knew what I wanted....he looked lost. I tried explaining but it was clear that he would be unable to help me, so I continued looking on my own. A few minutes later, the General Manager, Ian, approached me and I explained that I knew what I wanted, based on my prior research. We were standing in directly in front of where the 5549 printers would be, and I expressed my dismay that they were out of the printers. As I had more "no's" on my list, and very little "yesses" (as is typical for our store, for some reason, they only carry "older" or "soon-to-be-outdated" models), I had no idea what kind of printer to buy. Ian directed me over to the HP 6968 model and explained the differences between the model I wanted, the 5549, and the 6968. Convinced, I bought the 6968, extra ink, and the extra warranty (because printers don't last very long anymore - that's why they are so cheap, I was told.) I loaded everything into my car, then as usually happens, I ran back in because I had forgotten stamps. IMAGINE! my surprise, when I went back in, to find an entire endcap of the HP 5549 model I had originally came to buy - ON SALE! I thought about getting the 6968 out of the car and coming back in to get the printer I HAD WANTED IN THE FIRST PLACE. However, I was tired as it was at the end of my errands and I wanted to get started on my printing project, so I decided to give the 6968 a try as it had been so highly recommended by Ian, the General Manager. I went home, set up my new printer, and went to work on my printing project. Immediately, I knew I had made a mistake. The 6968 had every troublesome aspect as my old printer. It was cumbersome, loud, the paper got stuck, I was constantly having to go over and "check" something on the printer. I hated it and cursed myself for not exchanging it the day before. Then, a phrase popped into my head: BAIT AND SWITCH. I'll be contacting the Better Business Bureau, and if advised, then my lawyer.

Gave me the discount online due to computer issues , great guys to work with . Thank you for my new…read morebattery X2

Very helpful associate during a crisis of the loss of battery power from our solar panels. Walked…read moreus through options, offered recommendations and supplied us with exactly what we needed. We were panicked travelers on a first long outing and this was Day 2 of a 2 week cross country trek. Thank you for the knowledge and genuine advice. We appreciate the integrity behind the options. He could have almost sold our desperate souls anything but kept it real.

Took my brand new iPhone here to get the back of my phone replaced since it had a crack after…read moregetting the phone back my camera would not work my screen is popping out on one side , more than 70% also seems like they switched out my battery because all of a sudden I had a very bad experience with my battery life almost like maybe they stole mine and replaced it with a cheap one I think they piece peoples phones out and steal your good components or something

Idaho Falls store will never see me again. My Pixel 7 Pro (under warranty) had a well-documented…read morescreen failure. 1st repair May 2023 went fine. Same Day service! October 2023 still under warranty, screen fails again. I set an appointment and the disinterested clerk tells me 1 hour to 1.5 hours. So, 6 hours later, I haven't heard from them. I call and they tell me they can't fix it! These rubes will go out of business.

This is a great local business. They offered great customer service even after the original sale…read more The employees were helpful, knowledgeable and went above the call for me with service.

So I had a phone emergency and needed a phone. I came in and was able to get a phone for a…read morereasonable price and great quality. The customer service was top notch too. Michael the store manager was about to close but stayed open just to make sure I got what I needed. He even placed a protective cover on it for me free of charge with my purchase. If your phone is broken, or you just need to get set up with a phone at a reasonable price, GO HERE!!

we are so blessed to have finally found all the answers to our cell phone issues. our story began…read morein may 2018, and came to a successful solution today, aug 1, 2018. so all your questions, cell phone fixes, advice for cell phones, sell phone services! used cell phones start right here with vic francisco rayden manny wasn't there but i will bet you if you need any cell phone help, this is your only stop needed! idaho falls

From the owner: At Lend Me An Ear Cellular we specialize in all things cellular. We offer affordable prepaid plans…read moreusing America's 3 Reliable 4G LTE networks, along with family plans, cellphone repairs and accessories. Our customers choose us because of our knowledge of our products and the quality services we provide them every time. We make it a point to create a welcoming atmosphere for our customers and listen to their wants and needs. Building lasting customer relationships is important to us, and we know how important it is for our customers to get set up with a plan and phone that is right for them.

I will never go to anywhere but iSource for anything Apple related again!…read more The most phenomenal and efficient service of any company that have dealt with in the last decade. In the midst of my last semester of grad school, smack dab in middle of exams, i cracked my MacBook screen. Total nightmare. They had my part in less than 12 hours from the time I called and took less than hour to repair. And did so without any data loss! Well worth the 400+ miles i traveled to get there! I so appreciate the extra mile these guys went for me- Remington confirmed the part delivery, & followed up with me every step of the way. Had I not found iSource, i would stilll be waiting on the screen I ordered from another company and seriously looking at failing the term. Every other authorized apple service center in the state of Montana told me at least a week before the part would come in, that they would need to erase my data, and keep my computer for the repair for multiple days. Even Apple estimated a minimum of 10 days for the repair process if i had mailed in. Thank you ISource for saving my semester, my sanity, and my computer !!!

This business has outstanding customer service. The employees Roper and Remington deserve special…read moremention. They both possess a positive attitude and willingness to professionally assist anyone who walks in the I Source door. It is refreshing to know there is a local business that can get the job done and also have a smile to share with customers. Thank you!