Went in to drop off an Amazon return. The gentleman behind the counter was very kind and…read moreprofessional. Super easy process of returning Amazon items! Only con is that parking can be a bit tricky depending on time of day.

Kind of a weird location, but also probably pretty smart to be here. Not sure I know of any other…read morepackaging locations in the area. They have a good selection of all the packaging supplies you'd need to send out that overnight document or the next package to the grandparents. Obviously, there is a fee for boxes and envelopes, but they are in line with what you would pay at other package stores/USPS so I'd say that they are reasonable on prices. Also, if you need copies, they have several copy machines available so you can get duplicates of those important documents. Staff was friendly and greeted me and asked if they could help me with anything. Wouldn't hesitate to use this location again in the future.

Yes, always outstanding and courteous service, they are very efficient in their very professional…read morein their work and definitely recommend their service!

One stop shop for all your shipping needs! These guys make it as smooth and easy as possible every…read morevisit. Highly recommend!

We are a San Diego, CA based company and used Custom Pac & Shipping for picking up medical…read moreequipment, packing and shipping in the Birmingham region... They did great!! David was an absolute gem to work with!! Very thorough, helpful and customer service oriented. Sue was a pleasure to work work with on the Administrative side. I can't recommend them enough! We look forward to working with them again! Thank you Custom Pac & Shipping!!

From the owner: Custom Pac & Shipping, Inc. is not to merely deliver a shipping crate, but to deliver products and…read moreservices that will insure the greatest safety for your product in transit to its destination.

Courtney rocks!!! She went above and beyond to help me print out some PDFs I couldn't figure out…read morelol You don't get ladies like her much anymore that are super helpful ,)

I always love stopping in this location. They always have great service. I stopped in to send a…read morepackage that already had the label. The agent was very helpful with showing me how to work the kiosk. He was also courteous with answering some questions about their services. Even when it is really busy, they immediately acknowledge you when you walk in and try to help as quickly as possible. This is the only FedEx location that I will visit. Make sure you park the fedex labeled spots in the lot. If you park in the middle of the lot, you have to pay and they are always right there watching to ticket you. There are plenty of spaces right on the side. Just make sure it is one of the fedex customer parking spots.

This business is located in a great space to get in and out. The service agents were professional…read moreand courteous. I was dropping of a boxed and labeled item without much needed assistance. I was able to walk in and out in less than 5 minutes.

Staff and services are professional and courteous…read more Tiana is very customer focused and helpful. Price and delivery as promised. THANK YOU! Will use them again for sure!

Quick and painless trip to return items. The store makes everything so easy. There was no line and…read moreseveral people ready to help!

Quick and convenient way to get something notarized. John has helped me a couple times already. He…read moreknows what he's doing, is polite and efficient. It cost me $10 and I was able to pay with a card through tap.

This particular branch of FedEx makes my life complete. Literally- they make it so easy. I had to…read moreget invitations printed last minute, and they helped me make them look MUCH better (with their in-house photoshop expert) and they expedited the printing and cutting for me- so nice. Then I needed a banner, but the image I chose to go on the banner had a fairly low resolution, so they found a better, higher quality image (picture of a tennis ball... long story) to put on the banner, and it would be an understatement to say that the final product was a hit. So, if you need anything printed, bound, mailed, cut, pasted, etc etc etc, I recommend going to Cahaba Village and getting the nice guys at FedEx to do it. Plus, you can "submit" items to be printed online, making it convenient... but they always follow up with a phone call and/or email to make sure you're getting exactly what you want- I love customer service! (who doesn't right?)

Only go here if you are prepared to do your printing self-service. The help at the full service…read morecounter is non-existent. They all stare at you from behind the counter while hoping someone else will help. I would recommend you go to UPS store at Lee Branch. Much better customer experience there.

I will get the employee's name tomorrow. It's a white woman with a black short bob and thick…read moreglasses looking like Edna from the incredible but worse. She was completely rude and profiling me. I came to pick up my package (I had my Nike delivered there because I did not want my package stolen), and I had my military ID ready as I already knew my drivers license expired Dec 10th 2024 , plus I had the receipt for my package with my name and address. Yes, I check UPS guidelines in Alabama and they accept military ID as a form of identification for picking up and or shipping packages. She disrespectfully tossed my military ID on the counter aside of me instead of placing it in my hand and then insisted I provide my drivers license. As I handed my drivers license to her I explained that my drivers license has just expired and I'm planning to get my Alabama one. Mind you my drivers license picture is from when I first started driving (my picture is me at 16years old weighing 96 lbs but, my military ID is a recent picture as of 2022). She compares my two 2 IDs and says that my chin is completely different and I told her that one ID I was 16 and the other was at age 29, I've filled out my face. Also wasn't wearing makeup at that age but, either way it's obviously me. She tells me to sign for the package as she's still skeptically examining my IDs. She then goes to her Black coworker and says that my signature doesn't match. Her co worker proceeds to tell her to let me get my package. My signature again is from age 16. I only ever had to online renew once and I never resigned a signature or took a different picture. Besides the point I don't look that different, my name is exactly the same on the package, my receipt, My government DoD military issued ID, and my drivers license. She really thought I'm trying to steal packages and I think the only reason she was skeptical is because I am Black and in Vestavia, AL. I can't wait until tomorrow to get her name and also show her the website guidelines. Thank you to the other coworker of hers that told her to stop and give me my package. I felt like crying. Discrimination at its finest in Alabama. I will report her to corporate. ..... As a reply to the owner: whether YOU consider it discrimination or not, the employees should be up-to-date with policies. My US issued government military ID was sufficient enough for my package to be picked up. Weirdly enough she asked for my EXPIRED drivers license. There should have been no issue at all. Today 1-3-2025 I picked up my other packages. Different employee serviced me and the experience was greatly different which further proves my initial point in the main review. Today I flashed my military ID, this employee looked at my ID confirmed, my name and allowed me to sign for my package with ease. She didn't grab my ID from my hand, look at it skeptically, and nor did she toss it like trash when I serve our country as a military physician.

Fantastic service! Belle helped me print legal documents at the 732 Montgomery Hwy location in…read moreVestavia on a day when I was exhausted. She stepped in and took excellent care of me at a difficult time, and made sure everything was organized. Thank you Belle.

It took me 25 minutes to return an item. Service was too slow and only one person working. I am not…read moregoing there again.

They charge $2.50 to print out *one* piece of paper for a return label from an email. So just be…read morewarned! Only UPS store that has ever charged for that. Usually they're super helpful. Not this one! Won't come back here.

Not only did AlphaGraphics do an excellent job of our very hard to print orienteering maps for the…read moreWorld Police and Fire Games this week in Birmingham. They helped us in an emergency situation to quickly reprint 30 maps. It was awesome. One of our volunteers from out of state was extremely impressed with the quality to begin with and then when they helped us with the emergency order, he was even more impressed. Thanks to the whole crew for their help.

The staff are such great communicators. Helping to printed exactly what i needed in the correct…read more The owner himself helped to get a very large banner to Homewood when i could not get it into my car. they care and are reasonable.