Best local post office I've been to Staff friendly,…read moreand convenient stop. Many other stores around

The owner was very rude. And his dog was barking and seemed ready to attack. The owner didn't…read moreapologize or ask what i needed which was to rent a mailbox. It was obvious he didn't want my business. So i left and he did try to make things right welcoming.

It's so rare to find a shipping place that is warm and welcoming, and attentive to their customers…read more This UPS place is my go to since moving to Birmingham. They've never given me a hard time, kindly asked/explained to me different policies and procedures, and have their own parking spaces for customers. This UPS is the best location by far. Highly recommended!

Aways fantastic, friendly service from a knowledgeable staff. They also have some services and…read moreproducts that you may find handy or good deals that all UPS Stores don't have.

I came in to mail two quick items (one of which had a prepaid label). The female that helped me did…read morenot smile once, in fact she was annoyed and sounded annoyed with every word she said. She was sitting down, earbuds in and having a conversation with someone on the phone about a refund or dispute. Terrible service. Even if it was 4:45 on a Friday.

Positive Review - South Highland Post Office (Birmingham, AL)…read more I had a truly great experience at this post office. The two ladies working were so friendly and welcoming--they made me feel right at home. It felt like they genuinely enjoyed helping people and treated every customer with care and kindness. That kind of service is rare these days, and it really made my day. Fast, professional, and very kind. Thank you for going above and beyond! God bless! Mark N Tim Elders, Monday, 07/07/25

I will get the employee's name tomorrow. It's a white woman with a black short bob and thick…read moreglasses looking like Edna from the incredible but worse. She was completely rude and profiling me. I came to pick up my package (I had my Nike delivered there because I did not want my package stolen), and I had my military ID ready as I already knew my drivers license expired Dec 10th 2024 , plus I had the receipt for my package with my name and address. Yes, I check UPS guidelines in Alabama and they accept military ID as a form of identification for picking up and or shipping packages. She disrespectfully tossed my military ID on the counter aside of me instead of placing it in my hand and then insisted I provide my drivers license. As I handed my drivers license to her I explained that my drivers license has just expired and I'm planning to get my Alabama one. Mind you my drivers license picture is from when I first started driving (my picture is me at 16years old weighing 96 lbs but, my military ID is a recent picture as of 2022). She compares my two 2 IDs and says that my chin is completely different and I told her that one ID I was 16 and the other was at age 29, I've filled out my face. Also wasn't wearing makeup at that age but, either way it's obviously me. She tells me to sign for the package as she's still skeptically examining my IDs. She then goes to her Black coworker and says that my signature doesn't match. Her co worker proceeds to tell her to let me get my package. My signature again is from age 16. I only ever had to online renew once and I never resigned a signature or took a different picture. Besides the point I don't look that different, my name is exactly the same on the package, my receipt, My government DoD military issued ID, and my drivers license. She really thought I'm trying to steal packages and I think the only reason she was skeptical is because I am Black and in Vestavia, AL. I can't wait until tomorrow to get her name and also show her the website guidelines. Thank you to the other coworker of hers that told her to stop and give me my package. I felt like crying. Discrimination at its finest in Alabama. I will report her to corporate. ..... As a reply to the owner: whether YOU consider it discrimination or not, the employees should be up-to-date with policies. My US issued government military ID was sufficient enough for my package to be picked up. Weirdly enough she asked for my EXPIRED drivers license. There should have been no issue at all. Today 1-3-2025 I picked up my other packages. Different employee serviced me and the experience was greatly different which further proves my initial point in the main review. Today I flashed my military ID, this employee looked at my ID confirmed, my name and allowed me to sign for my package with ease. She didn't grab my ID from my hand, look at it skeptically, and nor did she toss it like trash when I serve our country as a military physician.

Fantastic service! Belle helped me print legal documents at the 732 Montgomery Hwy location in…read moreVestavia on a day when I was exhausted. She stepped in and took excellent care of me at a difficult time, and made sure everything was organized. Thank you Belle.

This is my go-to UPS location in the Birmingham area. I went yesterday (27 Jan 2026) around 12:45…read morepm to drop off a boxed & labeled Amazon return -- I was in and out in under a minute. I have visited this location on numerous occasions and can say from experience that speedy service here is typical as the employees are attentive, efficient, knowledgeable and good at what they do! The only time I encountered a line was last month (December). I stopped in around 11:15 am and the line was packed out allllll the way to the door. I could tell it was moving quickly, yet, decided to leave and return later because I had my children with me and hadn't expected to need to wait. So pro-tip -- avoid visiting around lunch time during the holidays :) I've not yet needed to make purchases at this location but would say their prices are comparable to other copy/print/mail services in the area.

Boy, was I glad they were open for business on a Sunday! I really needed to get a package…read morereturned! The gentleman that assisted me was so nice and helpful. He made sure my return was packaged correctly. Thank you!! This location was on the smaller side. Conveniently located off Montgomery highway with ample parking.

Everyone in this location is so kind! I've never had to wait in line long and they are very…read moreknowledgeable.

attitude, not helpful , condescending at desk, charge to print their shipping label, will not use…read morethem afain

Went in to drop off an Amazon return. The gentleman behind the counter was very kind and…read moreprofessional. Super easy process of returning Amazon items! Only con is that parking can be a bit tricky depending on time of day.

Kind of a weird location, but also probably pretty smart to be here. Not sure I know of any other…read morepackaging locations in the area. They have a good selection of all the packaging supplies you'd need to send out that overnight document or the next package to the grandparents. Obviously, there is a fee for boxes and envelopes, but they are in line with what you would pay at other package stores/USPS so I'd say that they are reasonable on prices. Also, if you need copies, they have several copy machines available so you can get duplicates of those important documents. Staff was friendly and greeted me and asked if they could help me with anything. Wouldn't hesitate to use this location again in the future.

It wasn't until recently that I knew this UPS store location existed. I had to do a return for…read moreAmazon and this location was listed as a drop off place for the return. It's a convenient location for me so when I had another return recently, I chose to have it dropped off at this location. It's a very easy process to drop off returns for Amazon. I don't have to worry about having a box or a printed off label. I simply have the UPS store worker scanned the QR code that Amazon provides and they give me a proof of return drop off. That's it. I'm sure I'll be back at some point.

This UPS store provides Excellent customer service and has a friendly staff. I am grateful they…read morewill box everything up for me too!

Great, courteous service! Quick and easy too! I use the Mountain Brook location at least once a…read moreweek!

I use this place all of the time and the service is excellent. I didn't take pictures but they are…read moreprofessional with COVID protocols etc. I never worry about returns that I need to send back to companies.

Very accommodating and professional. Did a great job and did so quickly. Very friendly staff.read more

Village Press was able to make amazing teacher gifts for my kids. Personalized notepads with the…read moreteachers name and the school. We also were able to put one teachers name and his favorite quote. Easy to order and the smiles and gratitude from the teachers were amazing. We will be back. The employees at Village Press were so helpful and nice. They even tied ribbon around the notepads that added a special touch. So much more to see and create at this store. We will be back for our own personal stationary.