I use this place for my postal, copy and notary services,…read more The owner is excellent and her helper Kayla was EXTREMELY HELPFUL!!! Can't recommend it highly enough! Old fashioned service,, the way it was meant to be!

We just moved into the area. And we started using Goin Postal. The people are all so nice and…read morefriendly. And always willing to help. I'm really glad found them.

The gentleman behind the counter had a very helpful attitude and was kind and friendly. He even…read moreoffered to make copies of the paperwork I was mailing, and gave me a folder for it! Unfortunately I didn't have cash to leave a tip in the jar but I will definitely be back and will recommend this place to others. $10 for notary services. Great company!

money orders are not offered regardless of what everything online says. don't waste time -read more

I shipped my laptop to the IT guy, from Goin' Postal. They were great to work with me to make sure…read moreI had enough insurance and it was delivered promptly by FEDEX. By mistake The IT guy shipped it back to them instead of my home address. I was frantic when it didn't show up at my door when it was expected. Once I figured out that it was delivered to them instead, I drove over to pick it up. She was very gracious and handed it right over once she knew it was mine. Thank you!

Worst experience ever. I waited in there for at least 30 minutes. She couldn't mail my package and…read morewanted to text me the tracking number. It was just not a good experience.

Website shows they offer notary service. When my wife visited this location they said nope, no…read morenotary service. Probably a well run shop but they shouldn't market a service that's actually not available.

I had an excellent experience here. I shipped several large items that needed packing. The…read moregentleman helped me pack the items and was very helpful with pricing. I will absolutely use their services again.

Great service; they even help with packing for us in sending our Dad a puzzle. Wonder service;…read morefriendly customer service. Diane and Kerry

People who work here for super friendly and nice but today is a Saturday and they're supposed to be…read moreopen at 10 and it's 10:30 and no one is here. This is not the first time this has happened. I have seen at least 10 people come and go since I've been sitting here praying that they were going to open today. The people of Oak Ridge and the surrounding area asked that you please update your hours accordingly if you are really not gonna be open on Saturday, also update your hours online too.

Everything went well and it was the week before Christmas too. Good attitude, they worked well…read moretogether, and even under the pressure they were very courteous.

This has long been my go to spot for shipping returns back to Amazon. The location is convenient…read moreto my home, usually easy to get in and out quickly, and customer service was usually very good. Unfortunately, I had a pretty bad/questionable experience on a recent return drop off. I arrived, and there was no one behind the counter that I could see. What I did see though, was a mountain of returns behind the counter. Eventually, after a few minutes, someone came meandering out from the back. I jokinginly said to the guy "it looks like you've been busy with returns", which he aknowledged, and told me their system has been down, so the returns have been piling up until it's back online. I asked how long it had been, and he wasn't sure, could only tell me a several days....there must have been over 100 packages piled up waiting to go back to Amazon. Not really knowing what he meant by the "system is down", I asked if I should take my package elsewhere. He said, no, he could provide a receipt, and it would get there "eventually". I let him scan my package, and he provided me a receipt, a receipt, which litterally had no information on it. It litterlally listed the nubmer of packages as 0, weight N/A, no description, no information about what I was returning at all. I asked him about this, and he said that's standard, that's how the receipt always looks. I left, got out to the car and looked at the receipt a little more, and noticed, it literally says "This receipt lists each package received by the UPS Store", which it clearly did not. I went back in, and again had to wait for the guy doing god knows what in the back. It was only minutes later, and he had no idea who I was, clearly stoned out of his mind. I asked for my package back, which as on the top of the pile, yet it took me having to point and guide him with "hot/cold" to get it back. I'm not sure what's going on in this store, and their "system being down", I sure hope everyone that left their packages there got a refund, but I wasn't willing to take that gamble. Do better guys!

The same day as the winter storm, I needed to make a last minute Amazon return. I have avoided this…read morestore because it sits near a busy intersection, but I was very close and decided to take a chance. The staff moved through the line quickly and with positive attitudes. The parking lot is small and in a busy location, but I navigated it ok. Just pay attention to the arrows.

This UPS Store on Battleground is on a bustling street and sees a lot of traffic. Despite that,…read morethey keep up well. I am always greeted with a smile, and they get the customers in and out fairly quickly. They also keep the store clean and organized. Today, I went to get a document notarized and was pleasantly surprised at how quick and easy that process was. I feel like it was $10 well spent.

Buyer beware if you use this store for shipping. We shipped two computers to two states, and they…read moremixed up the labels. We were told that because we didn't watch the entire packing process and watch them put on the labels, it's not their problem. We watched them make the boxes, put in the computers and throw the correct label into each one. I didn't know we had to micromanage them to protect ourselves. That would have required going into the back of the store anyway, which is not allowed.

Very friendly , very helpful, they helped me out with some printing I needed done quick, they went…read moreout of their way to help and fair pricing did not over charge me

Needed to have an item packed and shipped. Staff was VERY helpful in getting correct size box and…read morepacking the item. Shipping was easy. Very good place to go to get items shipped (and packed for you as well).

Charges for black and white copies, $.50 per page, someone called the police, I need to report a…read morerobbery

I came here for an Amazon return. Everything was free. No label needed to be printed. Staff was…read morenice. Conveniently located near Harris teeter the bagel shop little Caesars and the nail salon. They also mail very heavy packages for anyone with that need.

Complete lack of customer service. No acknowledgment, no greeting, just huffing and puffing for…read morehaving to do their job. Why do people who act like this always find jobs in retail or customer service?