My go to store for all my shipping and Amazon returns. All the employees are absolutely wonderful,…read moreespecially the manager Amber. They are always so helpful and very friendly.

Best shipping experience. Quick friendly staff. They go above and beyond to help. This is the…read moreonly store I go to for any shipping needs. Always quick painless Amazon returns.

Always very friendly and quick service, and the staff is always very helpful. I come here a lot…read morewhenever I need to return something, and they always know what to do.

The young man working at the counter on Wednesday afternoon March the 15th could not have been more…read moreresponsive and helpful with my admittedly straightforward needs. You would think this would go without saying but in this day and age it must be said.

From greatness to out of sync with customers. This store hired the best in customer service until…read morerecently. Now they have hired people from outside the Clemmons area. I have slowly been watching worker's who have been there a long time leave. They were wonderful to their customers. This was a store I always looked forward to going to. The girls were friendly and fast and fit in with the clientele. Today I Googled UPS stores. I have an electric car and make plenty of errands outside Clemmons. So store manager hire people who look like your clientele in Clemmons, not people from East Winston. I trust I have made myself clear but just in case you are low on the IQ scale, hire only people from Clemmons, Mocks ville, black or white I don't care, but not fatties from East Winston.​

We stopped in to mail a package to my in-laws after they had purchased a specific box type from…read moreanother UPS store. We typically go to the store in Lewisville which has always been a pleasant experience but today we were in the area. The young man at the counter was friendly and efficient and we were done in a matter of a few minutes. We also learned that this location is now open on Sunday which is great to know.

Lazy employees. Says on receipt can refund but unwilling to for faulty tape purchased in store…read more Argumentative and rude. Ups sent a destroyed box in the mail that I had to return. Then the employees attitude are as trash as the box I received. Stop hiring employees that refuse to do good work.

Doors closed in my face as store worker left at 3:50 pm stating I'm"I'm on my 10 minute break"…read more... UPS has to be the worst ran business in the USA.

I came in with several returns, the young lady behind the counter was polite, pleasant and patient…read more I would recommend this location to anyone. I used to go to the Reynold Rd location years ago, but a pair of gold earrings I was returning disappeared once they were given to the clerk there never to be seen again. So, I refused to go to That location. I've never had problems with any returns at this location. Integrity and Honesty is everything in my book.

I used to drive across town to go to this ups store, but the people that work there have become…read moreincreasingly rude and unhelpful. Maybe it is under new management? There are too many other choices to continue using this store

I am an avid Amazon shopper. Inevitably, some things don't work and need to be returned. I prefer…read moresending Amazon returns through this UPS store, which is under 2 miles from us. They always greet me, and the return process is simple. Every now and then I have to put the return item in a box, but usually I simply bring in the item, place it in a plastic bag, show the return receipt, and voila, they print and attach the label. It's an easy, efficient, and painless process. I prefer going to them instead of Kohl's or Whole Foods because of all the above.

Whenever I have a package to mail out, I always go to the UPS store as opposed to USPS. They do a…read morenice job of packaging up Amazon goods and I managed to do it in a timely fashion and they were so awesome! I didn't even have to buy extra packaging but I did find a cute birthday card for my bestie

Justin helped me out and all he needed to see was the cables, I didn't have to say a word! He…read moreimmediately knew I was returning Spectruns equipment and got it taken care of in less than 2 minutes. These folks here are fast, they had about 4 people in front of me when I entered and I was out in 5 minutes or so, definitely faster than going and waiting in the Spectrum store to return the equipment, thanks for the great and quick service. Only cost me a few minutes of my time and I was good to go!

Friendly! The line moves quickly. I like the employees there.I have no more comments.Nothing else…read more Stop asking me!

I had a complicated return process for an Amazon package that I was unable to complete due to not…read morebeing anywhere near a UPS drop off location. An employee named Chris was excellent in guiding me through how to get my package processed through this location. Furthermore, Chris was also very kind in wishing me well due to living in the Appalachians and withstanding the destruction from hurricane Helene. Overall, Chris made this process incredibly easy and enjoyable. I truly appreciate the service I was given.

I always find UPS Stores to be staffed with friendly people who try to get you out of the store as…read morefast as possible. Today I needed notary services and it couldn't have been any easier. Christopher was very helpful and professional -- makes a big difference when you're dealing with a pleasant personality. This is now my go-to UPS Store.

My friend had a Yamaha keyboard shipped to me using Eli., which arrived inadequately packed and…read moredamaged. She talked to Eli, who said he would file an insurance claim, but I never heard anything about the claim, even after calling Eli several times and sending him the information he said he needed. The few times I was able to reach him, I was really unhappy with our interactions, as well as the final outcome, which was that I didn't get reimbursed for the money it took to repair the keyboard. Complaints: - overcharged for packing and shipping ($325 for a 50 pound package shipped UPS ground from NC to CA) - inadequate packing (1.5 layers of thin bubble wrap inside a box that was too big) - didn't communicate to me adequately about the status of the claim - made ridiculous assertions on the phone like "Given you shipped it 3000 miles I'm surprised it wasn't more broken than it was" - accused me of trying to "set him up" when I mentioned that the packing was inadequate - was very curt in email, the last I was able to get a response from him he wrote "Sir, I have been informed by UPS that they tried unsuccessfully to come bye three times to do an inspection on the pkg. The claim has been closed now. eli". I never heard from UPS. I could have probably done a better job by contacting UPS myself, or by researching normal prices before letting my friend pay so much. In any case, based on my experience with Eli, I don't recommend using his company.

Eli's been shipping for me for years and it's always a pleasure to talk to him. The personal…read moreservice is excellent and delightful. See Eli and avoid the impersonal shipping shops.

Website shows they offer notary service. When my wife visited this location they said nope, no…read morenotary service. Probably a well run shop but they shouldn't market a service that's actually not available.

I had an excellent experience here. I shipped several large items that needed packing. The…read moregentleman helped me pack the items and was very helpful with pricing. I will absolutely use their services again.