HIGHLY RECOMMEND. They replaced the keyboard of my Dell Precision M4700 laptop computer, very…read morequickly (about 25 minutes, on and off), right then and there, and very inexpensively ($20.00 for the labor )! This happened a couple of weeks ago, so I know the repair was successful. I had bought the OEM replacement keyboard on eBay for $48 and had tried to install it myself. Couldn't get it to work. Didn't know that 15-pin ribbon connectors are very difficult to use for a mere non-techie productivity user like me. The YouTube videos made it look easy. NOT! So took it to Intrex. My wife has used them for all her PC needs over the years and recommended them highly. Turns out I had messed up the connector, so he CAREFULLY and EXPERTLY harvested the good circuit board with the connector on my old keyboard and replaced the circuit board I had damaged on the new keyboard. He then VERY CAREFULLY and EXPERTLY aligned the 15 pins of the connector with their mates and, after a couple of attempts, SUCCESS! (You would not believe how tiny the pins of the connectors are). I was so happy. Still am! So, I ask him what I owe him, and he says $22.73 or something like that. I stared at him and said, "You can charge me more." He replied, "Naw, it only took me 15 minutes." Amazing. I have decided to try to do all my PC-related equipment purchases and repairs with Intrex from now on. They sell (and build), systems and parts as well as repair them. The guy who was next in line--- without prompting-- enthusiastically raved about them. Only thing you might not like is, they don't smile a lot. No small talk or b.s. They're busy. That's fine with me--in fact, it's a good thing. I used to be around techies back in The Day-- was in the PC software industry for years. Some techies are charlatans, others are mediocre, and a few are talented rock stars like these guys, so I didn't mind a'tall. I don't need the upfront chit-chat and the love-- I get the love from the results. In that respect, these guys give a lot of love.

Did not use them but guy I spoke to was helpful which is way I didn't end up needing to leave my…read morecomputer.

Was looking for a computer system for my father-in-law as a gift and young man behind the counter…read morehelped us every step of the way. He read all the comparisons of the options we had and explained what they meant. Got us picked up and picked out an out the door no time. The best service you could ask for. They offered a handful of selections. Thankfully, one of them worked out.

Walked in to find out about trading in an iPhone which I got the estimate for on their website but…read morethe guy was just unwilling to assist and said the value would be zero, even though from checking online BestBuy takes phones even with the back screen cracked. He just had an attitude and said it's up to the store or specifically said it was up to him so I will just ship my trade-in as that is also an option. Terrible service and losing customers because of the lack of actual care or service. I'm off to the Apple Store!

After much research, I chose TECH WINDOW to help me. I couldn't be happier with my decision to use…read morethese folks to fix my HP laptop. They diagnosed my problem within 1/2 hr of my dropping it off. Jake said the problem wasn't with my computer, but with my charger. He could have charged me a hefty price. No, he just charged me $ 40 for a new charger, which he had in stock. If you're searching for an honest, wavy someone to fix your electronics, look no further!!

I don't ever leave reviews, but my experience was so good that saying nothing would be dishonest…read more Andrew, one of the technicians, spent an entire day helping me diagnose a black screen of death. Business was slow so I guess I got lucky, but he didn't have to put that much effort into helping me, yet he did anyways. Thanks to his help, I was able to narrow the issue down to corrupted drivers, and I met my render deadline in time (practically saved my job). He was kind, genuinely interested in the problem at hand, and did everything he was able to do. I did end up getting a few display port cables, but thanks to his expertise and problem solving skills, I was able to avoid the more expensive troubleshooting options (replacing entire components on my work system). Without his help, I would have missed my deadline, potentially lost my job, and spent several thousand dollars replacing parts that didn't need replacing. Again, I never leave reviews. But in a world of corporations who put the customer last, a small business that puts the customer first deserves every bit of recognition. Please give them your business, I don't want to have to go somewhere else the next time an issue pops up. Thank you Andrew, you rock!

Lane is always helpful & knowledgeable, I would recommend him for your Computer, software,…read moreelectronic needs.

I have been a customer of AAC, both Archdale and Thomasville, for the past 8 years. The staff have…read morealways been pleasant and knowledgeable. I have both purchased computers and used their repair service. The most recent experience I had was with Lane at the Thomasville location. My computer failed to install an update halfway through the process and kept giving me a "stopcode" message. I dropped my computer off and explained my problem. Lane diagnosed the problem and installed the upgrade directly in the shop. The charge was nominal and he did not try to upsell me on a new computer. I highly recommend these folks for any of your computer needs.

Professional, prompt, friendly service at a very reasonable price! I was visiting Greenville when…read moreGrandson's IPhone6 screen needed repair. Phone was repaired within 15 minutes along with a detailed explanation of the functions of inner parts which Grandson & I found very interesting. Highly recommended service!

Needed a cord. Pretty pricey but hey beggars right? Anyway it carries so little current there is…read morenet loss when on phone. What up with that ? Prob suppliers were skimping buy hey you sell you get responsibility.

We had an issue with some of our components (DVD & CD players etc) not working after an AT&T…read moreinstallation. We contacted Justin and he came right away. He is very friendly & courteous. He set up the system rather quickly! We wish we had known about him earlier because his computer skills would have been very beneficial. We will definitely keep him in mind for future projects/needs.

Justin saved my ***! I had a big project due when a power surge threatened literally weeks of work…read more I thought I had lost everything. I used ever curse word under the sun and even invented a few new ones. I called Justin and he used whatever kind of magic those tech guys used and was able to get my computer running again and I was able to get my project done on time. Gotta love IT people.

my reveiw is more of a complaint sense there is no place on website to allow me to complain about…read morethe service I did not receive on monday evening I came and tried to get my NCAA bracket enlarged but was told that they had to much enlargement work that came in but neither person behind counter was busy in fact one of them was looking at his cell phone so I went to brian jordan where I usually get this done and was told to come back tomorrow at 8:00am so at 8:30am I came in and there was a gentlemen opening the doors and I asked was they open he replyed yes we are open went to the counter just to find that I had to wait a day when I usually get it done in a couple of minutes and out it seem to be a problem could someone explain I was hoping that I could find some where else to take my business to I felt like I was being mis treated over a simple enlargement of a NCAA bracket someone please tell me what's going on

I used to love coming to this store to do my daily shipping for my business, but they have really…read moregone down hill in the shipping department. They need more staff and assistance for their customers. I had to wait for like 45 mins just to do a simple drop off. And no other workers would ask if anyone needed assistance. They all seemed to not care at all.

Over the years Matt has custom built 2 of my computers and repaired one for me. He takes pride in…read morehis work and it shows in the excellence of his products and services. Maria Santos High Point, NC

From the owner: YourWay Computing has been helping home, business, and enterprise users with all types of computer…read moreproblems and IT challenges since 1997. We are dedicated to ensuring clients have the best possible computing experience. We believe that computers are some of the most useful tools available today. But when you rely on technology to get your job done, or just enjoy relaxing by playing a video game, it can be stressful if that technology fails you. Let us help! We offer free telephone consultations and are available for on-site service. We also have a retail store and service center. Some problems can even be fixed remotely! Just give us a call and we can securely connect to your computer to see the problem. You can watch every step of the repair on your screen, and we love answering questions.